Do yourself a favor and don't do business with Bob Wagner Flooring. They do not stand behind their…read morework. They sell nice products but their installation and service is bad. Installed carpet over time became sagging and began to roll and pucker. It took 3 calls to the Middletown store to get help, each time they promised a call back, nothing! Finally someone got back to me via email, no phone calls. They charged me $125 for the service guy to come out and inspect, he was in the house about 5 minutes. After I followed up 2 times, a proposal was sent via e mail, again no phone call. They wanted over $1000 to fix their own work! Needless to say I didn't accept their proposal. Very disappointing process and result. STAY AWAY.

Margaret was fantastic! Super knowledgeable, patient, and helped me find the perfect flooring. The…read morewhole process was smooth, and I love the result. Highly recommend Bob Wagner's--great service and amazing selections! Tom K.

We had the very best experience with the Cabinet Factory from the beginning with our kitchen…read moredesigner Michele Jones, to the prices & quality of the cabinets, the delivery and the installation. She was available every step of the way, extremely patient and helpful through the entire process. The installer Vince was really great too, very professional and meticulous with his work. We highly recommend Michele and the Cabinet Factory in Hockessin De, our kitchen looks absolutely BEAUTIFUL, we couldn't be happier with the results. Thank you!!!

We received very poor customer service from Sam and the owner, Mike. After multiple calls and…read moreemails to correct a mistake they made with our crown molding costing us over $2500, they have been unwilling to refund what I paid for the molding and insist on me buying more at cost ($1250) after I already paid them initially. There were also errors with an oak trim piece (3" wide instead of 5") for my range hood and incorrect drawer fronts on our island that do not match the other wall cabinets. The cabinet touch-up kit has items missing and an incorrect color touch up so I have no way to fill nail holes on the trim. They have said these were their errors and that they would re-order the pieces, but they have yet to do so. I would hesitate to trust them if you are considering doing a kitchen design as it is simply not worth the risk and months of delay due to missing/incorrect items. Please look at their reviews as most of the high rated reviews are made up profiles with one or only a handful of reviews. Buyer beware. [Update, I just noticed the owner posted a reply today stating they warned against this crown molding and that is simply not true, in fact, I wanted two-stage crown and they advised against it since I was going with 39" cabinets. He also states that he would still like to help complete the job to my liking and to call him, but I can assure you that we talked twice this week including yesterday afternoon and he refused to refund even just the cost of my crown molding unless I buy more from him. This is no longer an option as I have already spent hours making custom crown and getting paint matched for the trim. He said at the end of the call the "we're done" so not sure why he posted this today. We have not received the 5" oak trim board, missing touch-up items, or corrected drawer fronts. I even offered to keep the incorrect drawer fronts if he would refund the cost of my crown and he would not.]

Amazing communication and results! My house looks amazing. The job was done very fast as well. Mark…read moreis a great to work with.

what a disgrace of a business!!!! very unprofessional!!! my cousin recommended them highly. they…read morecancelled on me 3 times with no reason given and no apology at all!!!!! i will make sure people know they are a bush league business!!!!!! its sad they have no professionalism at there business!!!!!

Excellent service at a fair price. I highly recommend !! He installed a partition fence in the…read moreblazing sun very efficiently.

They did a great job building a new fence for us. Looks much better and sturdier than the old one,…read morewhich was standard pine pre-built and falling apart after 20 years. Very professional business with excellent communication. Always responded quickly via text and e-mail, and kept every appointment. This level of service and craftsmanship is very difficult to find these days. I would not hesitate to have them do another job for us.

Marco put in a stamped concrete patio for us. We thought we found someone to do what we wanted but…read moreit turned into a stressful nightmare. We were referred to Marco through Paradise Landscaping. He agreed to do our patio in a way that another concrete company had told us was not possible. It has a raised wall around the edge to lower it to ground level at the base of the small. The price was comparable, and he could start soon. We thought it was great. He excavated and put in compacted base rock. That was fine. He then put down a frame for the concrete pour. He was supposed to be doing 5'' of concrete because it would hold a hot tub. I questioned him because he had used 2"x4" lumber. He told me that he would compact the base further to make it 5'' deep. Instead he rebuilt the frame to make the concrete higher. That makes me to believe he was just going to do 4". I can see how a mistake was made since 5" is less common. However, It made the patio an inch higher and not as level to the ground as we wanted. A minor complaint. When he finished, we noticed a light splodge, for lack of a better word, on one edge. It kind of looked like someone spilled bleach on the patio. I assumed it was the powder from patterning that needed to be washed off, but it was permanent. Marco expected us to accept this as-is under the blanket statement in his contract of "CONCRETE ISN'T PERFECT" rather than admitting he made a mistake. We also noticed several issues with the patterning where lines were not well defined. He told us that he could cut in some lines to fix the pattern but he couldn't fix the splodge. He said a wet look sealer would reduce the contrast, which was true, but it was still obvious when he showed us the patio wet. I pressed him on what could be done to fix the splodge. He came back and without really telling me what he was going to do, he applied a layer of red stain to the patio. While this did reduce the splodge, it didn't completely fix it. He also did not apply stain to the wall around the edge. So our patio is mismatched and the surface is a significantly different color than we asked for. He also did not do a very good job of applying the stain, so there were visible brush marks and most of the patterned lines were only partially stained. I pushed him on it and finally directly asked why it wasn't being replaced. This is where it got interesting. He showed up at my house, unannounced, less than 30 minutes after I had sent him the message. He walked into my backyard and basically his only defense was that this was a learning experience for him and his guys to a do a better job. A guy that was with him came walking over with a jackhammer and plopped it down next to my patio. Marco then made me an ultimatum. If we paid him more than $1,000 in addition to the original cost, he would admit that he made a mistake and he would replace it. When I was disagreeable and clear I wasn't ready to pay, he offered to apply the sealer but that was it. And he wasn't leaving without an answer and he was clearly ready to start jackhammering at 7:30 in the evening. So, I gave in to the bullying knowing he wouldn't make us a priority, could do an even worse job if he was unhappy about doing it, and we needed to be done soon, so I accepted the sealer. The sealer made the patio passable, so the splodge is still there but isn't as noticeable. However, the patio is the wrong color and we wanted to put a matte sealer on, so it's the wrong sheen. But it's done and ready. Also, we had to push him to fill the expansion cut in the patio. He told us it was unnecessary. I cannot believe that was even a question in an area where things freeze. My wife also asked for grey filler. He ignored that and used pure white. Also, I noticed that the stamping pattern looked off, so I measured. The patio 1.5'' longer at one end. Probably a measuring error with the standard lumber used for the frame, so believable, but it is just one more mistake permanently memorialized in concrete.

This company is the best! They perform quality work, always on time, great pricing. I'll never to…read moreanywhere else for my landscaping, patio or concrete needs, highly recommend!

Start to finish it was a pleasure working with the team at Hardwood Direct! They had samples I…read morecould take home to layout to see which I preferred in my home. They guided me on the types and styles but I never felt like they were pushing me toward any particular product. They problem-solved when we realized some adjoining floor was going to be significantly higher and made a great transition. I'd like to do my whole house but I'm going to have to bite it off a few areas at a time and they're great about understanding the long-term version and making suggestions now that will help me as we add others areas in the future. Oh, and the installers worked quickly but with detail. Top notch experience from start to finish!

The team did great. We had a new construction home and chose to get everything standard in efforts…read moreof getting to pick hardwood other than Bruce, (what the builder offers). The team did great in installing everything and being tidy. The only downfall was that we were scheduled for 3 days but they left early Sunday and pushed it out until Monday-Tuesday. So it lasted a bit longer, and we had to rearrange our schedule. So make sure you take a few days extra just in case, if not at the very least to just enjoy the floors. Good floors Affordable Great install We love the floors and have nothing bad to say about them! Thanks guys!

I had the main spring on my garage door snap. Jonathan did a temporary fix of the spring until the…read morepermanent spring came in. Jonathan replaced the spring the following week and did an excellent job of repair. Garage door is working fine. Thanks!!

This business charged top dollar for their services. The job was completed and I had issues with…read moretheir work. After 3 phone calls with no response.. even after a promise for a repair that never happened, I called another company. Rather than doing the work correctly, the installer reused parts from the old unit and spliced the wiring. The only way you can get a response is by posting a bad review and then the reviews seem to disappear depending on the site. Be warned.

Everything from pre-job discussions to demo and installation was first class. A wonderful…read moreexperience dealing with an excellent team. Great communication on timing and arrivals. Can't say enough good.

Had a new counter top put in by Tom. Excellent caring service. Meticulous quality work. April his…read morewife took care of helping pick out colors and scheduling. A great team. Didn't overcharge like some companies do. Give them a call, willing to help you with all your questions, and get what you need done on time