Challenging to get an appointment for showroom but getting past that the team is knowledgeable and…read morecontinue to provide updates and coordination through delivery

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is the trusted plumbing supplier for the professional plumbing contractor who demands quality plumbing supplies, tools, repair parts and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.

The cabinet that was ordered for over the stove was too short making it difficult to reach the…read moremicrowave . The cabinet over the refrigerator is way too short leaving a large space. The workers cut materials in the house denting my brand new microwave.

Avoid this business at all cost. Ordered new kitchen cabinets. Told sales woman that everything…read moreMUST be soft close. Received the cabinets. Spice rack is NOT soft close. Interior shelves are NOT soft close. I spoke with the sales woman and after looking into it she discovered that those items do not come with that feature with that line of Merillat cabinets. Evidently, she doesn't understand what the word EVERYTHING means. I would have been more that willing to purchase a different line, even if it meant more money, but now we're stuck with subpar equipment. She offered to give me partial credit if I purchased a new countertop through them, but I refuse to do any more business with them. Why give them another chance to screw things up. I will not name the sales woman. She's a representative of Reico so it's a direct reflection upon their company by hiring her in the first place. UPDATE - I received a personal phone call from Jim Grace, VP of marketing for Reico Kitchen and Bath. I have to admit that I was stunned that someone in his position would take the time to contact me to let me know that everything was going to be corrected. More companies should take a lesson from him. When the problems are fixed, I will happily change the rating to 5 stars as it would be deserved. Thanks again Jim.

Beware! One star is generous. Multiple issues with my kitchen with no accountability from BKT…read more We've been working kindly with BKT for 9 months and still no resolution. Issues are damaged cabinets that need repair, poor installation for cabinets and counters and wrong sizing and initial measurements so things are just off in places. At this point, I have no other recourse but poor reviews or small claims court. 30K for my scratch and dent kitchen makes me so sad every time I'm in it.

I have been working with Robin Mark on getting quotes to add additional upper cabinets to "stack"…read moreon top of existing kitchen cabinets to reach the ceiling (my goal). Robin was responsive, professional, friendly, and creative in working through my options while being mindful of the limitations I was facing in getting my objective accomplished. Although I ultimately determined I would need to wait on this project, when the time comes for me to move forward, I will work with Robin again to get this project done. She was great!

Review for Urban Coast Tile, a subsidiary of Tile Market of Delaware at this address…read more Inaccurate product measurements on page resulted in a shortage of tile - customer service will not take responsibility, resulting in a shocking $400 in total shipping fees on $882 worth of tile. Drove the cost per square foot way up, delayed the project. Would have been happy with some sort of compromise for the error, but no effort at customer satisfaction attempted. Do not recommend shopping here at all.

Had a great experience while shopping for tile for my bathroom and kitchen renovation. The staff…read morewas very friendly and helpful.

Drunk driver, reckless speeding #delaware #PC19208 Plate Number PC19208 - Vehicle labeled: Bath,…read moreKitchen & Tile Center. Appears to be a company work vehicle. White van. Doing all this while driving company vehicle is irresponsible and reckless. Do not endanger lives of other drivers.

I found Tre to be helpful to correct our granite issues. And Paige was great with scheduling,…read morecommunication and addressing issues.

Weber Home Improvements recently finished a remodel for our downstairs bathroom. The bathroom looks…read moreamazing, the cost was reasonable and the quality of the work outstanding. Erik created a design to enlarge the tiny walk-in shower that really improves the look and functionality of the space. Erik and Ben were always on time and pleasant to have in our home and were very neat and always cleaned the site at the end of the day. I would highly recommend Weber Home Improvement if you need remodeling in your home. REC & BAC

From the owner: Weber home improvements is a family-owned business serving our community for 35 years only…read moreproviding quality workmanship at its best. 610-800-2020

Never finished the work as promised. Had a signed and witnessed agreement to complete the work…read more Never heard from him again.

Had an appointment for rep to come out to my house and he never showed or called. Blew us off. Can…read morenot honestly use a contractor that can not even make the first appointment. Very disappointed!!

When installers say you're looking too closely when asking for a fix, it's time to examine…read moreeverything. My Family Carpet experience was good only with the sale and the carpet. Installation of over 230 yards in 4 rooms and 2 stair cases at a cost of over $11,000 was horrible where craftsmanship was needed -- seams, stairs and room transitions. In short, they butchered my front grand stair case with mis-aligned and improperly cut carpet and used staples that were left exposed. In other rooms, many seams were faulty, and all room transitions had ripples due to use of tack strips designed for concrete in front of and in addition to existing tack strips and bad cuts. The concrete tack strips aren't designed for wood floors and will pull if stretched too tight. They came back to a fix a few issues (hence the comment that I was looking too closely), but could not address the stairs or seam ripples that began to appear a bit later. After 1 month, I invited Mike - the owner - to come see his company's work. He agreed that not only were repairs needed, but the entire front grand stair case needed to be replaced. Thank goodness -- a good response as I had expected from Mike. After waiting 4 months and some prodding, they finally sent a guy who had over 35 years experience to remove the front stair carpet. His instructions were to return it to the shop so that they could use as a template for new carpet. Even this experienced professional agreed that it couldn't be used as a template because it was cut so bad. He said "all professionals know that old carpet cannot be used as a template - it requires careful measuring". In addition, I told Mike when scheduling this replacement, that I could not agree to having my front stair carpet removed from the house without having replacement carpet on site - especially before a holiday weekend. They never fixed the other issues either. At this point and fed up, I asked Mike to provide the carpet so that I could have it professionally and correctly installed. They agreed and within a couple days delivered 3 rolls of carpet -- unfortunately and -- par for their course -- 2 of the rolls were the wrong carpet and the third was just enough to do the steps but not enough to do both landings. Par for their course! Just so sloppy. We spent another $1,600 with a carpet repair company that specializes in fixing carpet installation issues - hence my knowledge of many issues that I had not realized with the original installation. Hence the results described below. When installing, their lead bragged about all the experience he had in carpet installations. However, here is what my carpet repair expert found: (Lesson learned -- years of experience does not mean they know what they're doing). 1. Used tack strips that were designed for concrete on my wood floors -- will not hold up to the stretching needed for heavy carpet such as mine. 2. Used double tack strips throughout all rooms and door ways -- not necessary and caused lumps and ripples in doorways. 3. Front stairs -- carpet runner was different sizes causing crooked and mis-aligned steps. 4. Staples rather than tack strips on the steps - making many of the staples clearly visible and not evenly holding the carpet. 5. Improper room transitions causing loose carpet and ripples because they never accounted for pile height differences between old and new carpets - leaving a tripping hazard. Transition wedges should have been used beneath the old carpet. 6. Seams where carpet was not properly glued down and beginning to fray. See the pictures below. If you buy from Family Carpet -- find your own installers or be prepared to spend 15% more for others to come back and fix their installation.

I have used this service 3 times now. Very reasonably priced. Friendly, courteous service and job…read morewas completed efficiently and thoroughly. Will definitely continue!