We had a leaky tub and after recaulking and sealing some bad spots, it turned out the back wall was far gone. We opted for bath fitter because it's a secondary shower and wanted something that would look good and not require continual maintenance with grout, caulk, etc. I am only giving this 4 stars because I know what I wanted and the sales process still felt like it took too long! I'm sure there are people that need to be walked through and be convinced, I was not one of them.
That being said, our installer, Caleb, was fantastic. He came in and removed the old tub, old wall and had the entire shower in place in about a day and a half. It looks great! He replaced the subfloor and back wall, and also repaired any spots with existing water damage. Would highly recommend if you know what you want. It is not the cheapest solution, but it offers a lifetime warranty and looks good! read more