Extremely disappointed with the 'deep clean' service I received. Despite paying a premium, I had to…read morespend my own evening re-cleaning the entire place. The floors were not mopped properly (streaks and dirt left behind) and surfaces throughout the house were still visibly dusty. A deep clean should imply attention to detail, but this felt like a rushed, surface-level wipe-down at best. Save your money and look elsewhere.

Great job on our carpets and despite some mix up on times- Gilma and her team…read moreMore than made up for it! We were so impressed we decided to also do the cleaning service. Can't wait for our deep clean and it really helps us with our hectic schedules! Thank you !!!

I highly recommend using Heaven's Best carpet cleaning. The men were very nice, helpful & more than…read morewilling to do their job well. I appreciate their work ethic! I will use them again. Thanks again

Two guys show up and 1 and 1/2 hours later Voila clean…read morecarpets. Reasonable prices and very good work. I can recommend them.

I made an appointment to have our kitchen tile floor cleaned. I'm pretty sure it's never been…read more"properly" cleaned - regular mopping just doesn't provide that deep down clean that a kitchen floor requires. The online appointment process was very easy to use. I found the price to be extremely reasonable. The update emails and texts kept me informed of the process and the Stanley cleaner arrived exactly when he said he would. I will say - when I made the appointment I was given an appointment window of 9am - 5pm, which made it difficult to plan my day (thus the 4-star rating). But everything else about the process was great and I was very pleased with the outcome. I would definitely use them again.

Very disappointed. Spent several hundred dollars to have carpets, two area rugs and several pieces…read moreof furniture cleaned. Was serviced by the Winchester location. The technicians that came to my house were Ryan and Austin. There were several issues with the actual work - 1) Despite me having confirmed when I scheduled the service that they would move furniture (I was told they would move everything except beds with headboards and dressers with mirrors attached), absolutely NOTHING was moved. 2) When they cleaned the area rugs, they did not clean up any of the residual water that was left behind all around the edges of the rug on my hardwood floors. I had to clean it myself after they left. 3) They only spot-cleaned the upholstery, rather than cleaning the entire sofa because half of the sofa was still bone dry after they left - and because I watched one of them clean one of my sofas and he didn't do the whole thing. 4) They did not pull enough water out of the carpet in one of the bedrooms. It was left sopping wet, and took over two days to dry fully, leaving the room damp and humid. Aside from the service issues, one of the technicians made a terribly inappropriate comment which made me uncomfortable and then was asking me specific questions about things I may have in my house that were of no concern to him. I did complete the survey that was sent to indicate I was not happy with my service (it gave me a thumbs up or thumbs down option) and was contacted by Adam at the local office who wanted to "fix" it - but after a few phone calls back and forth, he was going to "talk to his partner" and get back to me, but has failed to do so. I would not recommend this service.

The gentleman that came out did a great job was prompt professional and took his time on matching…read moreside my carpet was clean and looking like new

From the owner: Fast, Friendly and Affordable Carpet Cleaning!…read more If you want fast, efficient service Pleasant Valley Steam Cleaning is the company to call! We offer reasonable rates and are licensed and insured. Our technicians have more than 12 years experience, so you can feel confident that your carpets will look as good as new. We will treat your home or office with the utmost care. Call us today to schedule a cleaning.

Had my rugs cleaned here and they back looking great! Price was fair and I liked that they came…read moreand picked up my rugs and then delivered them back to my house. The boys even put the rugs back down for me!

We have used this place for the cleaning of three Oriental style rugs. The only "problem" with…read morethem is that they nickel and dime you. They offer a 10% military discount then tell you they have to add a 4% credit card fee. Just drop the discount and charge everyone the same price.

I work for a large property management company in Winchester and surrounding areas and we are…read morealways happy with the services Serenity provides. If you have the pleasure of meeting Keisha, she is their main operator/coordinator and she is beyond amazing with carpets, cleaning and customers.

We found Serenity Cleaning Solutions on Craigslist and had them come out and clean our microfiber…read morethree-seater couch. Kerry arrive on-time and was warm and pleasant and cordial. He explained to us what he would do, and worked feverishly to complete the task. He even helped us move the couch into the house from the basement where it was being stored. He also gave us a free sample of his spot cleaning product to upkeep the cleanliness. We were pleased with his above and beyond approach to service and his great personality. His pricing for cleaning the couch was $85, while Chem Dry wanted $125+. You can't beat an affordable service, and great customer service. We highly recommend and will be calling Kerry for future work.

Overall good cleaning service and good value. Our service contract includes yearly carpet cleaning…read moreand windows. Some turnover of cleaning staff. Good responsiveness to any concerns.

From the owner: Carpet Cleaning & Construction Clean-upread more

I have personally known Chuck for over 50 years. We went to High School together and have stayed…read morein touch over the years. We have had Chuck clean our floors and carpeting at our home and my wife who was affiliated with a local fire department used Chuck to clean different areas of the fire house. They are all about Sparkle and Shine and are very professional with what they do. A Christian man you can trust and who is easy to talk with. He is also a pastor of a church. If you are looking for a good man who will value, you as a client then don't hesitate to give him a call. I recommend him without any reservations.

I was looking for a carpet cleaning company for my move-out and started my search online a little…read moretoo late and found Heaven's Best website. Like any other company who does estimate online, they're by far the quickest to call me and get more information about my place, took all things in consideration, and was, thus, really accommodating and gave a very reasonably priced estimate, in such short notice. Larry and Daniel were courteous and very knowledgeable and gave me the run-down of the deep cleaning process they do and what sets them apart from the rest. They were very professional and very efficient. I have never been so happy and satisfied with the service they rendered. Now I've been raving about this company to family, friends and to people in my workplace to get their carpet cleaning service, and also mentioned of how Larry and Daniel did a very exceptional job. Will definitely use this company's service again.

They have best customer service. We are very pleased with the carpet cleaning. They are very…read moreflexible and professional and worked around our schedule. I would definitely use them again and recommend them to others.