Finding a high quality refinisher in Winchester is a challenge. Either they use only old school…read moretechniques (polyurethane only), have a terrible work ethic (no show to provide estimates, no return calls, or won't remove baseboards, etc.), or treating your wife like she's a second-class citizen. I had nearly given up. Enter Only Floors. Rafael Flores and his awesome team have been amazing to work with. They guys he uses have extreme attention to detail. Our house has original red oak that had been stained a dark walnut--a look that looks great on walnut and select other wood varieties, but it never really looks good on oak. Plus, the previous owners had renters in it that had dogs with velociraptor-like paws that scratched the Alpo out of many areas in the house. We wanted to go natural/clear. Rafael came to our house and provided the best price that included moving larger pieces of furniture, removing all baseboards, installing new pre-primed, sanding down, and installing new flooring in a few areas where we reconfigured a doorway and wall (and thus it was missing any flooring). I wanted to see some of his work so he confirmed with another homeowner if my wife and I could swing by. We did and saw the work his crew was doing and had no doubt we were making the right choice. Selecting a flooring refinisher can be a make or break it decision. You have to get it right or you will pay. We have learned a few lessons from another house where we had floors done twice--because the first "2nd generation flooring specialist" screwed up our floors and it had to be redone by another company. This is what I learned during that experience. First, many homeowners don't know what to look for in a flooring company when it comes to final product. If you just glance into a newly completed room, you may think it looks great. But slow down, get on the ground and run your hand across the newly redone floors. Do you feel gritty like bumps (this most likely is from them not vacuuming/dusting really well before laying each coat)? Do you see dog or human hair or other dust bunnies embedded in the clear coat (again, more lack of prep work)? Is the entire house coated in a layer of dust from the sanding (do they hang plastic and tape down to keep the mess to a minimum)? Do they remove the baseboards to do it right or do they leave them in place and figure it's not that big of a deal (if not they are lazy and lack attention to detail)? Do they hand sand and do a good job between stair spindles and railings? Many of these things you should look into with proven work. Only Floors passed all these tests for me. Another thing I've come to appreciate is water-based finishes. Scour the internet and you will read many conflicting things about polyurethane vs. water-based finishes. What you'll read is usually influenced by two things: 1) what that product vendor/trade association sells 2) what the local company is comfortable using and has experience with. It's hard to find objective information. My experience is that I could not find anyone in greater Winchester that knew what they were and had to talk to companies in Leesburg/Ashburn before I found some that offered them. One from Leesburg with many great reviews came out to bid and made a comment that "Winchester flooring people are about a decade behind in finish technology" and at first I found that to be a bit of a slight. It turns out, he was right and I was later told flat out misinformation from several in-town companies. Established in 1752, yet there is much to be learned here about this topic. Here is why I love water based product: first, your house can be lived in while it's being applied. There are fumes, but they are low-VOC and within hours dissipate and can be walked on in a matter of hours. They have also proven to be incredibly durable where water is concerned. For instance, during an out of town trip our fridge opened and a grape juice spilled over the wood floors and eventually evaporated. On seeing this, I thought...here we go, this will cost thousands to refinish!?! And I wiped it up, with no stain or bleed into the seams. How on earth is that possible? Water finish. It's provides a harder top finish and is heavily favored now in commercial applications. My house is like a commercial for what will go wrong with several kids so this is why I love this stuff. You probably figured by now that Rafael offers this, the only one I found locally... The end result is a beautiful floor that always gets comments. It was fixed of all dents, dings, scratches, and he actually found massive water damage from a toilet overflow that rotted the wood but you couldn't see it when it was stained dark brown--he advised us he could fix it and replaced several planks. And the areas that he installed new, he somehow blended it with new wood and you cannot tell there was ever a wall there. Highly recommend Only Floors! Thanks again Rafael and team, you guys are awesome! :)

Excellent job on a difficult project. Courteous and professional, with a great outcome. I highly…read morerecommend Only Floors.

Alex and his crew did an amazing job in our kitchen! They were courteous and professional. They…read morewere very respectful in our home. They worked efficiently and were very neat /clean as they worked. We plan to hire them soon for another project!

Alex and his team of Prestige Tile and Bath are amazing to work with! They beautifully transformed…read moreour powder room and entertainment room beyond our imaginations. They are easy to work with, great with communication, produce high quality work, stay on budget and stick to timelines. I confidently recommend Prestige Tile and Bath for any of your bathroom, tiling and flooring renovations!

I've have to say, Earth Art is a top knotched business. They have 2 show rooms show casing giant…read moreslabs of stone. They carry some very unique pieces that you will not find at most counter fabricators! They are extremely professional, return quotes very quickly and follow up with you! They have a computerized system to show you how your slab will lay out. Very cool! If you are about detail, they are all that!

From the owner: Earth Art Kitchen & Bath specialize in design, fabrication and installation of kitchen granite…read morecountertops, bathroom vanities, showers, reception desks, and laboratory counters. Although granite counter tops are our specialty, we take pride in handling full kitchen and bath renovations from demolition to completion. We also provide a full line of cabinetry and flooring.

I met with Mike, the owner to do a multi-floor real wood flooring project. Removing the carpet in…read moresome areas in the middle of wood flooring and replace it with real oak and finally staining it. After a couple of discussions, the project was finalized and just ended last week. Mike and his team, one for laying the wood down and the other for sanding and staining were great. Attentive, detail oriented and on time on the start and the finish. We did a design to ensure the new part is a bit darker to create the contrast, and they did a great job. I'd highly recommend Mike and his team.

If you have a small repair job, look elsewhere. I called in April and left a message. No response,…read moreCalled again and got Mike. Scheduled a look-see for May 5. In the middle of the window given, I got a text saying he would have to reschedule and he would call. It is now May 15, and still no return call despite two text messages from me. I'm done chasing this contractor. It's obvious that Mike doesn't want my small repair job.

I used to be a great fan of Floors and More some 12 years ago. Their sales person Akbar was…read morefantastic. We recently moved to new home and found that Akbar has retired but Kamran (senior management) was going to come out and give us an estimate. We needed a backsplash, some minor kitchen remodeling, new carpets, and a potential larger renovation to our living room built-ins. He gave us a verbal estimate of the backsplash and said he'd get back to us very soon on the other estimates. We never heard from him again. We had to call him to get updates and he then told us that their tile installer couldn't be found and they couldn't install - and oh btw the new price was higher than what he quoted us verbally (higher than anyone else who gave us an estimate). No estimate for carpets or the other work ever came. He wasted so much of our time waiting. They honestly don't care anything about their customers like they used to. At least it feels like that.

They have a sign stating counter tops at $39.95... well they do not have that only remnant pieces…read more I say FALSE Advertisement. Do not go there!

Our "new" home needed some updates. Very please with finished product. Professional and honest.read more

Curtie Mullins and his crew did ~$25K worth of work on my home doing some repairs around the house…read moreas well as deconstructing and building an enclosed deck off the first floor of my home. Mistakes will happen of course, and there were many but, when I asked a few times that they be repaired, they were addressed. However, in June 2023 when C&C was finalizing the deck, Mr. Mullins recommended that I use Ronald Owens to install gutter guards around my whole house since gutters were going to need to be replaced due to the new deck. The fee for the gutter guards was supposed to be $600 to which I agreed and included in my payment to C&C. Mr. Owens installed the guards while Mr. Mullins was working on my deck. Afterwards, each time it rained; the rain came down in a sheet of water in the front of my house despite the new gutter guards. I alerted Mr. Mullins to the issue while he was here, and he stated (without climbing on a letter and looking at the guards) that they were covered by debris falling from my trees and that he would return with a blower to remove the debris. He never returned - despite another reminder in person when they were painting my deck, two emails (starting in July 2023), 11 text messages and six photos of the gutter guards. The gutter guards are completely clear - I had perfect photos taken which I shared with Mr. Mullins hence, my pleas to fix the situation. However, he ignored by pleas for help. I have also called Mr. Owens three times, sent five text messages and sent a photo of the gutter guard showing that it is free of debris. Neither company is responding so, the gutter guards were a waste of money and time. In the event it is helpful to know these facts, I am placing them here. Thank you.

LL flooring / lumber liquidators don't honor their own work. Find a better place buy from. They…read morewill say it was LL floorings job and their responsibility who they then say went out of business last October yet they still have both signs on the windows for both companies. Shop elsewhere

We just re-floored our entire 4500 square foot house with Luxury Vinyl Plank, all measured by,…read morepurchased from, delivered by, and installed through LL Flooring in Winchester, VA. We redid everything: three finished stories, two staircases, eight tile transitions, four days of installation - and we are thrilled with the final result! Go see Shane and his crew, they can guide you through flooring projects big and small! Whether it's DIY or fully installed, I highly recommend LL Flooring in Winchester, VA and would use them again in a heartbeat.

wonderful service, Cindy is great to work with, i had the floor shop do all my floors, hardwood and…read moretile when i built my house , great experience from picking out the floors with CIndy all the way through the installation process, workers were on time and worked hard, then i built a addition to my home and used them again and cindy for hardwood and tile for bathroom, and no problems, workers were here when they said they would be and worked hard and did another wonderful job, i had a misunderstanding with the bill and it was on my end and they took care of it. Great local hometown business and would highly recommend them and Cindy. All the staff are good people including the owners , thanks again Matt M , plumbtech

I went into the shop in September and choose a replacement carpet for my basement apartment. Had to…read morewait weeks to get an appointment to measure; I cancelled a five-night vacation to accommodate their earliest availability. On the scheduled day, they phoned to cancel because their measuring person had an emergency. I understand emergencies, but no apology. They came, measured the next week. (I'll add here the measuring person told me liquid Kilz could be applied to the concrete floor where my daughter's cat urinated on the old carpet and they could immediately lay new carpet. Kilz recommends waiting 72 hours so how did I misunderstand so badly?) Waited nearly another week to get a written estimate. I went into the shop the next day, October 29 to sign the contract and give a deposit. Was told the carpet couldn't get installed until December, and not an exact date given, but about twelve weeks start to finish. Three months to wait is too long. On October 29 I went to Home Depot. My installers just left. Twelve days start to finish and about $100 less. They came early, did a great job, very respectful to me and my property. Before I committed to working with Home Depot, I went into another small flooring shop in town and was told about two weeks start to finish--three weeks at most. The Floor Shop staff were helpful and they have a great selection, but three months is too long to wait for simple installation of a common product.

Great company they were called out because my system had issues. Although unrepairable they…read morerecommended replacing and gave a quote which was very competitive. I accepted the quote and was scheduled in a very timely manner. The install went great and the tech's were courteous and professional. The install looks great thank you Eli you did a great job.

Scams you raises the amount and doesn't fix what he's suppose too…read more He was to fix my drywall and he covered it up and left it wet and moldy and said he did it.