For nearly two decades, the kind and knowledgeable Aire Serv folks have tended to our various HVAC…read moreissues. Over these many years, Aire Serv has expertly handled everything from a full replacement of a tired and dying system to cleaning our dryer and heating ducts. Every time ,the work has been exemplary. The most recent Aire Serv visit was the semiannual tune up and safety inspection. Technician Stephen arrived on time and with a smile. After he had expertly inspected and calibrated the unit, it was deemed summer ready. We rely on Aire Serv and its friendly and highly trained crews to keep hour HVAC system operating at peak performance. It is a trust that these wonderful individuals and their company have rightly earned. We understand that Aire Serv now has a plumbing and an electrical component. That's great news for those of us who count on dependable work by dependable people. We can't thank them enough.

DO NOT USE THIS COMPANY. They are overpriced and want to sell you on work that does not need to be…read moredone. Expect to devote your entire day to any routine maintenance visit or small repair. Within a 4 hour appointment window, your technician will show up MAYBE 30 minutes before the window closes, or it might be after. Your technician will then take 4 hours to do whatever it is they're supposed to do. And during my final appointment FOREVER with this company, I think I finally figured out why that is: Here's an AirServ appointment. I was told that a blower component in my attic AC unit would cost would cost $466 to clean. My appointment was 8-12. The tech arrived at 11:12 AM. approx 2 hours later, I went to check on the tech and heard laughter and chatting in my attic. So, THAT'S why it takes them 4 hours: they're scrolling on TikTok and chatting up their friends. After I called up to the tech, shortly afterwards, I watched the tech bring the part down to "clean" it in my driveway with my garden hose. Bright sparkling metal. If there was a mote of dust on that part, I didn't see it. I stood and watched as the tech rinsed it with my garden hose, sprayed some prepared solution from a pump bottle, and scrubbed it with a PAINT BRUSH. Rinse. Total time: 5 minutes. Looked exactly the same after the tech was done. Roughly a half hour later, the tech told me there was yet another hour ahead for reinstallment. At 3:27 PM, my AC unit was broken and the tech had requested another tech to be sent. The tech told me I'd receive a call from AireServ. A half hour later, still no call. I called them. I was told the tech would be there shortly. At 5:34pm their "Neighborly" tracker said he'd arrived. He'd already called and said he was 15 min away. At 5:56pm he arrived. It took him 30 minutes to finalize the maintenance-turned-repair, but I was at the attic opening the entire time. Total time start to finish: 10.5 hours. How much is YOUR time worth? I just paid AirServe $466 to ruin my ENTIRE day.

During a heat wave MY AC died, Another contractor came out, said the 16 year old system had a…read moreFreon leak, wasn't worth fixing only replacing and the cost would be "about $14,000". They packed up and left me to roast, while promising to send a specific quote. With temps in my house reaching 85, Maricles came out and was able to find a way to add Freon and restore my AC for would should be weeks if not months, and did so for a price that was quite reasonable. They let me know up front the temporary nature of the fix, were straight forward and helpful in answering all my questions. I will definitely consider Maricles before anyone else for the system replacement and maintenance.

Very professional and did a great job! Highly recommended. We will will use them again, if needed,…read morein the future.

He took our money as well & ran. Ask for full payment up front & said he would be back to do the…read moreduct cleaning. I didn't trust him but my husband is a veteran & he trust many people. This guy kept putting us off & never can back. I posted his picture on Facebook to warn people. Then his daughter & wife got on there trying to say I was lying! Man what a joke they are! Living pretty off my money! also, he changed the name of his company pretty quick because it is now called Duct Doctorz with a Z. If you see him coming, shit the door right then. He doesn't even deserve one star!

I hired them to come to my home to clean my ducts. I had asked for them to come after 4 so my…read morespouse would be home. I work nights and had other things to do. They arrived at my home at 1. So I rushed home and they later informed me and showed pictures that I had mold spores and i formed me it would be a $500 cleaning and they would be back within 30 days to finish the duct cleaning. Offering a $50 off discount due to the amount I just paid. I agreed. I explained the conflict with scheduling and he proceeded to tell me he is in the middle of a bad divorce, so all mo ey needed to be cash or cash app. A check had to be made out to just him. Then told me he was the owner and that the scheduler was new. He apologized and scheduled me for 11 am on 5/17. I thought he was nice. Then last night, the appointment scheduler messaged and confirmed the appointment and said it was between 1-3. I told him it was for 11-1. That I had to take time off work etc. Well today comes and at 11:05 no show. I message the schedular and it is a text me now number. He wont respond. The owner messages and said he will be here at 1. I told him what his schedular done and he told me to take it up with him and yelled at me thru text with all caps saying the scheduling conflict is not his fault and he was not going to come and do work for a disgruntled customer. He did not take the time to call me. He is not customer service oriented. Had he had called he would have seen I was irritated at the schedular. Not him. But instead he cancelled my appointment! DO NOT use these people. They wait until last minute to tell you the time they can arrive and when you try to schedule ahead they dont show.

Furnace Repair was refused on the coldest day of the year…read more DDS sold and installed 2 new Lennox systems to us. They have been serviced twice a year (fall and spring) by DDS since new, most recently a month ago. Dave refused to send a technician because of the weather - too dangerous for his employees, he said, on a Saturday. Rely on DDS at your own peril. Earl Cherry Warrenton, VA 20187

Dave's came out to give me an estimate on my furnace. He did not tell me that there would be a…read morecharge for and estimate. He told us it needed at least a full motor replacement and possible system replacement. Est $1800 min up to $5000+ for a new system. We found another service who charged us less than $500 and said the system was fine. Would never recommend this company for anything - they only got a 1 star review because I couldn't post without a star - I really give them a -star

The technician was super polite and professional. Michael communicated every step along the way. He…read morewas very respectful of our home. I wish the company would have let us know the price breakdown prior to the appointment so we could compare their rates with other companies. We may have received a lower price from someone else. This is the first time I've ever had a chimney inspected and didn't know what to expect. We received a basic cleaning plus a deep cleaning and It looks and smells very clean.

Tech arrives in a small commuter car with rod and a vacuum cleaner counts registers says it takes…read morean hour to clean ducts and it only cost $650 No thank You

Professional, thorough, trustworthy. The technicians did an excellent job of cleaning the house air…read moreand dryer vents. They cleaned up after themselves and left the areas spotless and the vents clean. Highly recommend!

Excellent job with dryer vent cleaning. Easy to schedule an appointment via email. They arrived…read morewhen scheduled and quickly got the job done. They were polite, professional, and cleaned up after themselves. I have not used them for other services but will certainly add them to the list!