If I could add 0 stars I would. This is probably the worst experience I've ever had which is unfortunate considering this was my first time using this company and we were considering a regular cleaning every couple of months. My husband and I just purchased a home in the Berkeley County Area and requested a Move In Clean of a mostly empty home a few days prior to us actually moving in. During the initial walk they with Courtney and Nick you would think that things had been cleaned but upon moving in we discovered that our feet were black from the floors they claimed to have vacuumed and mopped, there was food present in the oven storage, the drawers and cabinets had not actually been touched, blinds are covered in dust, ceiling fans are covered in gobs of dust and have not been touched and the baseboards have visible dirt present. The few things I can tell they did do we're the shower of one bathroom and the floors of the bathrooms. Pictures were taken and sent to the owner Courtney for an explanation of what we paid over $315 for and her response was "It May have been overlooked". Not an apology, not an offer to make things right or return of money for failure to provide promised services. Maybe this could have been avoided if they were constantly monitored but I doubt it. They were in our home from 10 AM to 1230 PM and requested money in hand prior to leaving. I wish that there response after reviving the initial complaint was different but clearly she could care less. read more