We just had our tub/shower converted to a walk in shower by Bath Fitters. We are just thrilled with the results. We met with Dave who came to our house to show us what was available. We found him to be very helpful in helping us make decisions based on our needs. When the day came for installation, Roman and Cody were at our door at 8:00 a.m. on the dot, literally, and out by 4:00 p.m. with the job completely done, including leaving the bathroom as clean as when they entered it. The shower is perfect with absolutely no problems and it is absolutely beautiful. When they were done, they explained how everything worked, all the new shower gadgets, and also told us how to care for the shower. They gave us a squeegee to use on the shower doors, a bottle of smudge cleaner and a tool to clean the area where the glass slides in the frame. They were so professional and friendly and answered all of our questions. Also impressive was they had a private contract plumber that came in and did the necessary plumbing work. Now I have read some reviews that the cost was high, but to be honest the price was right around what we expected to pay and what sealed the deal for us was the lifetime warranty they provide on ALL parts of the shower. EVERYTHING. No other company offers that. That tells me that this company stands behind all of the products they use. We are so glad that we chose Bath Fitters to do our walk in shower as our experience with everyone we encountered, including the staff at the show room, have been nothing but professional, informative and courteous and their work is beautiful. With proper care and cleaning this shower will look as good 20 years from now as it does today and NO MORE TILE GROUT CLEANING! Also if your calking should ever get moldy, they will come and repair it at no charge. Who else does that?! read more

Matt and Alex did our replacement and they were very friendly and professional. We run a daycare and they kept the work area safe and secure during our hours of being open. We were very impressed with the work they did and how they asked us questions as they went along to assure we got what we wanted done. Very thorough in explaining what we need to do to keep up maintenance. We were also excited to know they would have it done that day. Kept working area cleaned and maintained clean environment throughout the process. Thank you Kathy and Doug Landers!!! read more

Bath Fitter out of North Syracuse did an amazing job converting my tub to a walk in shower. I went in person to the showroom in North Syracuse and spoke with a representative. She answered my questions and scheduled Eric to meet me in person and go over my options. The day of installation, Evan and Roman arrived and were professional, quick and neat. I was pleased to also see as part of installation Peterson Plumbing, an inspector, and another representative from Bath Fitter stop by to check on everything. I have enclosed a photo. read more

I am writing a review about Allen, our installer, and Dave, the salesman who took all the measurements for Allen to do the job he did. Both men were exemplary. Allen was our installer and he was professional as an installer and an avid worker. He has a wonderful , what I call , a tubside manner. Just a pure pleasure to have him in our home. The work done by ONE man was phenomenal. Yes, Bathfitters in Syracuse, you have 2 great employees and we cannot say enough nice things about them. Wayne and Brenda Slegona Mount Upton NY read more

Awesome!!! I had my upstairs tub/shower removed and installed a dome shower/tub.. Beautiful.. Installers were great.!! I loved it so much, i invited them back to change my downstairs tub/shower to a walk in shower. Mario and Brad came today and changed my old tub to walk in shower... I love BathFitter. .Installers were great and kept me updated at every step. Mario and Brad were awesome.. Installers were great, I felt comfy leaving them to go run errands and grab them lunch. I love my shower and cannot stop looking at it. read more

Roman and Drew arrived promptly at 8:00 a.m. to remove a 40-year-old bathtub and replace it with a brand new walk-in shower. At exactly 4:00 p.m. they walked out the door with a completed bathroom! Their work was absolutely incredible! Both gentlemen were extremely polite and helpful. They worked straight through the 8 hours! Clean up was spotless. We can not be happier! I would definitely recommend Bath Fitter for your next shower tub renovation! Angela-Cicero NY read more

I have to say I'm very pleased with my new shower. All completed in one day. After signing the contract, the install was set up and kept within 6 weeks; not 6 months. There were no supply chain issues. Roman and Alex appeared promptly on day of install and did a great job. They kept us informed as they went along , and were very personable. They carted away all the old and cleaned up after themselves. We are happy and glad to have an updated shower! Karen D read more

I LOVE our new shower from Bathfitter! The 2 installers Mario and Alex were very professional and friendly. It was totally worth the investment. I have had people asking me for referrals both locally and out of state! I have given out Eric Parker's email. He helped us design it and tell us what was the best/right thing to do. I think Bathfitter is fantastic and will recommend to everyone!! read more

We contacted Bath Fitter to quote having a tub and Surround removed and a walk in shower installed. The installers Evan and Cody showed up on time and ready to work. They were an awesome team. They took the time to explain what they would be doing and answered all of my questions. We love our new shower and highly recommend Bath Fitter. It was money well spent. Thanks again Evan and Cody! read more

Very organized. Dave came out to give us an estimate and answered many of our questions. Ten days later Ken came out to convert our old tub to a shower and did a great job - very professional, answered questions, finished project within one day. All works well and looks so much better. I would recommend this office of Bath Fitter. G.M. read more

I'm very pleased with the new shower from Bath Fitter - it transformed my bathroom! The senior sales consultant (Dave Fleming) took a lot of time explaining the process and offered valuable tips. The installation team was very efficient, professional, and easy to work with. I highly recommend Bath Fitter of North Syracuse! read more

Ridiculously overpriced. They were 33% more expensive than their competitors, and I found a contractor who tiled my entire bathroom for less than half of what they quoted me to essentially glue three sheets of plastic wall to my shower wall. An absolute rip off. read more

I had a tub removed and a walk in shower installed. The workers Matt & Alex arrived on time, were very professional and cleaned up when they were done. The quality of work was great and it was a wonderful job for the price paid. I got several different quote. read more

We recently had our bathtub converted to a shower. Roman and Dakota did an amazing job on the space. My family and I are so happy with the work. Thank you for this seamless process.!! I would recommend to anyone looking to change up their bathroom. read more

I love my new Bathroom! Demo and Installation done in one day and Matt R. was great! Everyone was amazing... the Show room Reps, Sales Rep, & Installers. I'm so glad I decided to redo my bathroom tub! Thanks to Everyone that helped! read more

They did a beautiful job! The gentleman that did the work was just amazing! I highly recommend Bath Fitters! Everyone was amazing Our shower was in much need of a do over! What I really like was all done in 1 day! read more

We are very pleased with the new walk-in, accessible shower that Matthew R. installed. He is friendly, communicates clearly, and is very efficient and skilled. He left the area spotless. We love the new facility. read more

They did a wonderful job installing our new shower and tub. Matthew was kind and professional. It's hard to believe that he could do the installation in just one day, but he did! Thank you. read more

Matt and Alex showed on time and early. Did an awesome job on our bathtub remodel. Very neat and professional. Would highly recommend bath fitter read more