It is one of the most uninviting stores my husband and I have ever visited. There were no prices on…read moreany item, so I can only assume they are looking for a specific clientele. Also, you have to make an appointment to be waited on. When we entered, there were no other customers in the store. Thus, we will never be back, nor would we spend any amount of money there. A total disappointment!

We looked here and at the other local Syracuse Bath center for our major renovation and I am so…read moreglad we went back here. Denise was very upfront and honest with us about delivery times and expectations which is why we originally went with Case. Empty promises were made there which threw a wrench into the project. We went back to Webbs and Denise saved our project, worked with us and her suppliers to deliver as promised. She called us when she set eyes on our Swanstone walls and we arranged a pick up. This place is worth the effort and ride. Great people, nice facility and honest. What a refreshing concept these days. We bought a Jacuzzi shower pan, Swanstone walls and an exhaust fan for the kickin shower. Thanks

Stopped in to pick out some fixtures for my bath reno. Never having renovated before, I needed a…read morelittle extra time and some explanation to find exactly what I needed. While the saleswoman did set up an online account for me, she mentioned that she had another customer coming in and therefore couldn't take more time to help me. I felt rushed and unsure about what I wanted to buy. There was no reason to have been so unpleasant. I was there for another 15 minutes and no other customer even came in. My shopping experience could have been dealt with in a more professional manner. Won't shop here again.

Stopped at this beautiful show room that had so much to offer. Sadly employees are lazy and not…read moreinterested in helping you. I finally approached an employee and showed her the bathroom vanity I want with the bathroom hardware and light fixtures. I wrote down all my info , including address , phone number and email. She promised she will get back to me within 48 hours to quote the prices. It's been 6 weeks , never heard back. Very disappointing. I guess they do not need business.

If I could chose 0 stars I would. Horrible company. Cheapest windows . Have to struggle to open…read morethem. Complete waste of hard earned dollars. Do yourself a favor look elsewhere.

On July 17, Don Osbourne and his partner Jose came to my home and installed a new walk in shower…read more They removed the bathtub, and installed new drywall and plumbing, and antimicrobial Subway Othello walls as well. Their work was impeccable. I am very pleased. John T. Utica, N.Y.

I am so glad I found IVO - Jillian was so helpful. The worker's were great! They made sure that…read moreeverything was completed to perfection. My backsplash and countertops are beautiful. Thank you everyone.

My experience was wonderful. The entire staff is knowledgeable and professional…read more They replaced all my countertops and the finished product was PERFECTION!!!! They're definitely the very best in my opinion!! Thank you IVO. You truly live up to your reputation!!

Complete clownshow. "Owner" scheduled an appointment, never shows, yet blamed it on his…read more"secretary" that he didn't show up rather than take ownership that he messed up and said he was all set and HUNG UP ON ME... LOL. Is this who you really want? AVOID AT ALL COST!!!!!

Great work transforming an unfinished basement into beautiful living space. Josh is very attentive…read moreto details and worked hard to make sure everything was done to his standard, as well as mine. He was able to easily adjust my design to make the best use of the space. Reasonably priced and worked within budget. Did not feel like I was being ripped off or taken advantage of as I did with other local companies that quoted rates $30,000-$50,000 more for the same design. Would definitely recommend them and will hire them again for any future home renovation work that needs to be done.

nice people, terrible product, price seems cheaper until you add shipping fees, then you get tile…read morethat doesn't match what you ordered and they tell you to piss off, they dont offer returns or refunds so i have 2000$ in tile piled up in my basement because it is unusable. Stay away !!!!!!

From the owner: ProSource of Syracuse is a home improvement store for contractors, builders, installers, designers,…read moreand their homeowner clients looking to complete a flooring, kitchen, or bath remodeling project. Housing everything needed in one location, ProSource offers the best products and materials, including carpet, hardwood, cabinets, countertops, and much more. We'll help you stay within your home improvement budget with low wholesale pricing, while our digital project management tools provide you with 24/7 support. Plus, you'll have a dedicated account manager to provide personalized service from start to finish. Browse our extensive product catalog, explore inspiring project ideas, and locate your local showroom on our website today.

My husband and I visited Denna at Kitchen and Bath Gallery showroom in Horseheads, NY with…read moremeasurements from our contractor for a proposed bathroom remodel. Denna spent uninterrupted time showing us items needed for the remodel, educated us, and answered questions. She quickly came up with an itemized proposal, ordered everything, and made delivery arrangements. The experience of working with Denna was wonderful; a knowledgeable professional! We love our bathroom!

We purchased a vanity, sink top, and medicine chest mirror. We were shown a large number of…read moreoptions and the designers worked with us to find the perfect set for our project. The prices were very reasonable and they did not try to up-sell us or go over our budget. Having worked in the quality assurance department for a name brand cabinet manufacturer, the delivered product is very well made and I expect it to last a lifetime.

I hired Matt and Jimmy to fix damage to the exterior of my home/garage. They did an amazing job!…read more They were quick to respond and a pleasure to work with. I would highly recommend to anyone and I will be calling them for future projects!

From the owner: Punctual and professional and offering multiple services to fit several budgets…read more Plumbing, electrical (certified) and many other trades.