Kevin and Alexander are both outstanding and industrious individuals. Because of the initial inspection of Kevin and his great knowledge on what needs to be done, my wife and I made sure he is the one who should come and do the work. Alexander is a great addition! Great individual too like Kevin and these guys have demonstrated great work ethic and professionalism! They are trustworthy individuals and their skilled workmanship after the work is done is clean and beautiful! Highly recommended to have Kevin and Alexander do the install for your Bath Fitters need! read more

My in laws bathroom was a complete wreck. They are in their 80's now and needed a walk in option. Bath fitters came in and within one day made "a mess" AMAZING!! Thank you to Matt M and his assistant who just did an incredible job! Not only were they great at what they do but they were extremely professional and nice to deal with! Thank you again! read more

Bath Fitter - Before! - General Contractors Near Me - Mokena, Illinois

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This is our second bathroom, shower stall remodeling by Bath Fitter in Mokena Illinois. The service and attention to detail is what made us use this company again for our second bathroom. Our installer Mat as well as the office people namely Tammy and Gabby were excellent. Steve was our service advisor and he is such a friendly amicable person and very knowledgeable and attentive to our needs. I would recommend Bath Fitter in Mokena for all of your bathroom shower stall remodeling. Larry B Chicago. read more

Well done Brandon and Kevin. Efficient and clean. Turned out well even though it was a smaller sized tub than standard read more

Bath Fitter - Wet area - General Contractors Near Me - Mokena, Illinois

The product installation by Brandon and Riley was TREMENDOUS! They were the most polite and professional young men. Their work was clean and well executed. read more

Team members Armando and Alex, installed a new shower at our home on 1/8 and did a great job. They both were very professional and knowledgeable, walking us through the process step by step. They also showed genuine respect for our home byway on protecting our floors and other fixtures. Work area remained clean throughout the entire process. I will definitely be recommending Bath Fitter in the near future. read more

I had a 2nd bathroom done by Armando who also did the 1st shower and tub. This was a shower stall replacement which was in really bad shape, once again Armando and the plumber did an awesome job, everything done with Precision and taking there time to make sure everything was perfect, they replaced the walls and reinforced the floor. Cleaned everything and removed all the garbage. All done I'm super pleased with both jobs Thank you Armando and plumber for a great job! read more

Bath Fitter - Finished shower - General Contractors Near Me - Mokena, Illinois

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We had Bath fitter come out to remove an old walk-in shower and install a new one. We would like to thank both the lead installer Matt Mullenix and Brandon for their professional service, quality of work and for cleaning up the work area. read more

I am very pleased with my new shower. I want to thank Matt and Jeff for their excellent effort.

We had a great experience all around working with Bathfitter Mokena, and our installer Armando did an excellent job! He was quick and efficient, tidy, polite, and left us with a sparkling new shower we are so excited about! read more

Arranged for my parents to have their cast iron tub and surround replaced with Bath Fitter walk-in shower. Could not believe the result! The install is seamless, looks like it's always been there. They managed the job beginning to end including necessary village permits and inspections. Armando was the installer, very kind and considerate to my older parents. Very happy with the result. read more

Removed old tub n surround quickly and efficiently. Install a walk in shower in area it looks beautiful. Armando was so kind and helpful. He had me show him where I want the shelves and grab bars installed. Started the job at 8am finished and cleaned by 330pm.​ read more

Bath Fitter? Beware! I have my contract from 10 years ago, open as I type this so as not to put ANY false information in this YELP. 1. It is in our contract that it would take 1 day to complete the install from start to finish. a. It took 2 days. 2. We were told that "even if the regulator behind the tub/shower faucet stopped working, do not call a plumber, call us and we will come out to make the repairs at no cost to you for as long as you own the house". b. We called yesterday because the tub/shower faucet will not turn and was told that the warranty for plumbing is for 8 years. 3. We have had them out to repair or replace the bowed shower curtain rod that dips down in front and is not level. c. It still dips and is not level, I have just hemmed my outer shower curtain, it was easier to do that than deal with Bath Fitter. 4. Now, apparently is costs $150 just to have then come out to look at your issue before making any repairs. As soon as I finish this YELP, I am contacting the Attorney General for Illinois at www.illiniosattorneygeneral.gov. read more

IF YOU'RE BUYING A HOME WITH BATHFITTER BEWARE! Bath Fitter's claim to lifetime warranty for repair and service, is only for the original buyer. If you PURCHASE a home that has Bath Fitter overlay covering the tub, or shower BEWARE! Bath Fitter does not uphold the repair/service agreement with new owners. Their contract only covers the original purchasers. I called them about water seeping under the overlay and offered to pay for the service. They told me they provide service to homeowners that made the original purchase of their products, not the new owners that bought the home with Bath Fitter product already installed. The problem is that people buy the overlay to make their place look nice to sell, but the new owners are stuck with a problem when it invariably starts to seep after a few years. Imagine stepping into your tub and feeling the water under the overlay! It's like walking on a waterbed!! The only suggestion the customer service had for me was to pay $2000 for a new Bath Fitter unit. Really? I think not! I'm saving up for a real tub and tile job! Bath Fitter stinks!! Buying a new home? Don't buy one that has Bath Fitter overlay. You'll regret it. read more

had a tube put in 2 years ago developed a crack in it when called about they would not honor their lifetime warranty.saying it was our fault. because we had a bath chair in it. we told the sales rep. that we were probably going to use one and he never said anything about using one. if we had know they would have pulled this never have gone with them. read more

My review stands because Bathfitter is a Rip off company ,especially for seniors such as myself. Everything, all products were in stock as Keenan stated, but when I wanted to cancel and asked for refund of my deposit, then I'm told No because we had to order your products. RIP OFF RIP OFF read more

poorly installed tub cracked because the underlayment was not put in properly . then they will not honor their guarantee blaming us for their poor workman service read more

I recently became disable and was having a hard time getting in and out of the shower. Va was paying to remodel one of my bathrooms to help me but every company I called didn't want to deal with va. I contact Dave at Bath Fitters and he gave me a great quote. The worker who did my bathroom was great and very friendly. I highly recommend this company read more

Bath Fitter - Shower - General Contractors Near Me - Mokena, Illinois

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Simple, I saw there add. I called and scheduled a consultation, showed me all the options. My wife and I picked everything out. Very professional, fast and smooth. We love our new bathroom! read more

My disabled husband called for a quote for a new tub system . The advertising on tv and phone and appointment takers is deceptive to the buyer . They do not indicate that they can not go over a fiberglass tub. They state on their advertising that there is no demolition not true . If you have fiberglass tubs which 95 % of homes do they have to demolition the old one. Waist of time for buyer and sales person. In addition to this review I will be notifying The Better Business Bureau. read more

We had Kevin Davis from Bathfitters come out and we couldn't be happier with his install job. It's absolutely beautiful and he was very knowledgeable and noticed we had a plumbing problem and promptly set it up and it was handled in one way and then he was back to finish the job. I highly recommend Bathfitters!! read more

Very happy with the sales person and the installation of my bathfitters tub. So happy with the first one I ended up doing the second bathroom as well. Very professional. Looks great. Easy to take care of. Highly recommend. read more

Salesperson was nice.I had the job done I have a problem with the tub.I called several times They never came out to fix it..I called corporate.They are bigger liars then the Northbrook ,Il. Branch.I still have the problem . The sales person told me there was a lifetime warranty. read more

First I would say the installer did a good job with what he had to work with. The tub and shower surround was replaced. The salesman apparently measured the tub 2 inches less than was needed. The installer showed me I needed a 34in. tub, not a 32in one. He called the office to see if they could get one out. They told him they don't make one in that size. He had to build the back wall out so the wrong tub would fit. I have tongue and groove on the walls that the old tub had a lip on it the screwed to the studs. The walls were built out so they could glue their cheap walls to them. When completed it looks like a cheap plastic tub glued to the wall. They are way over priced. It cost over $4600.00 for the job and I had to remove and dispose of the old tub to keep the cost down. I replaced the shower stall in an upstairs bathroom myself with a very nice unit from Lowes that had the proper lip on it so I could screw it to the studs and reinstall the tongue and groove. It was less than $1000.00 and it looks so much better. Don't waste your money with Bathfitters! read more

DO NOT PATRONIZE THIS COMPANY!I am furious with this company! Bathfitters is the worst company that I have ever dealt with. My bathtub liner has cracked in the EXACT SPOT at least six times. The manager Warren is the rudest person that I have ever encountered.He makes appointments stating that he going to come to your home and assess the issue with the liner, and never shows up. He informs you that a technician is going to come to your home at a certain time, and the technician is late, (with no apology at all). Warren(Branch Manager) yelled at me, then stopped answering and returning my telephone calls. Now the company does not want to repair my bathtub liner and they are trying to strong arm me into voiding my lifetime warranty. They do not want to replace my liner until I sign a release. I have never been so insulted in all my life. I have been accused of doing abusive things to a bathtub liner. The liner that keeps cracking in the EXACT SAME SPOT. They will not release the Names, addresses, and or telephone numbers of the CEO,CFO, or President. I called the corporate office and requested the information and to this date I have received no information.They would like me to submit my complaint to them, so they can filter through my e-mails to the Owner, CEO, CFO. I requested that my original tub be replaced since it is ruined from all of the liners that have been replaced. The company just totally disregarded that request.I have been accused of having a plumber damaging the liner, using a handicap chair in the tub, and the latest is using the incorrect product on the bathtub liner, because the particular product was in one of the pictures that I submitted to them. So, I took a picture of all the products that I use in my bathroom. I have been trying to get this matter rectified since FEBRUARY 2014. The company had me without use of my bathtub for over two weeks so they could give me a liner that would last. That liner lasted the least amount of time. Bathfitter had no problem with taking my money and my early pay-off, but they are having a serious problem with honoring my contract and fixing the problem. I am totally frustrated with this company. Save yourself the aggravation,do not use them. read more