So far, the experience with Bath Fitter has been phenomenal. I am still in the shopping and getting estimates phase. The consultant that came to my house was exceptional. His name was Ron M. No pressure, no bullshit and no games. Then we met Kenton at the showroom and he was also helpful, knowledgeable and easy going. I do wish they had more displays in their office/showroom as the visuals were very limited. So, this review is for the pre purchase part of this job and I will update it if we opt to have Bath Fitter do our shower. But, thus far, the process has been smooth and they have not harassed me by phone or email. I prefer to be given the information then left alone to make my decision. High pressure sales tactics don't work on me. They do, however, make me look where quite quickly. read more

See all

Salesman came out gave a good presentation of the product and how superior they were to the competition. What they didn't tell us is when you sign the contract they disappear. We signed the contract on 11/13 and could not reach the salesman for the life of us. We called only to get the message that the voicemail was full (trouble). So we decided to cancel the contract in the allotted 3 days only to get the same voicemail full message. So we called corporate to cancel the contract and they said they would call them, so they put us on hold only to return to say they they could not reach them and only got the voicemail message was full. So we drove to the office off of Hampton only to find the doors locked, with no one inside. So on 11/16 I will go in person to see if I can catch someone to cancel the contract, wish me luck! Bruce W. I keep dates. On the 12th we got the contract E signed on the 13th. Salesman said someone would be contacting us to schedule, on the 14th called about the schedule date got voicemail, left a message to call us back. Nothing no one called back. On the 15th. Voicemail full, continued to call voicemail mail full. Well when someone got your money and you can't reach them, not good. While driving to your office off Hampden 11/15, called corporate, they called while we were on the way, they couldn't reach anyone! We got to the office and nobody was there in the office. So should I just hope for the best? After 3 days can't cancel contact, you say it's too late. Reached out to the salesman and my email came back his email box was full. Finally the salesman responded, I know why, and we were able to cancel. So constant contact no! My point, just be honest!!!! read more

The tech was amazing he was very informative and explained what he did. The only thing I would complain about is the clean up

Ben H. was prompt (actually early) and busted his tail all day to refinish our bathroom for us. Pretty unbelievable that this happened in about 10 hours. Our old tub was in shambles and Rick (the consultant) set us up for what is now the perfect little oasis for our family. They were able to schedule our custom tub install just four weeks from our initial consultation. Install was done in one day with a respect for social distancing in these weird times. We are so happy with the way it turned out. While we may have paid a little more than we initially thought we would going in to this remodel, this is something we know we won't have to worry about and are head over heels for it. I will refer Bath Fitter to anyone looking for a tub/shower solution. Our upstairs bathroom feels totally different in the best way possible. read more

Bath Fitter - Before. Old and dingy. Tub was peeling under the kids mat and was not a good thing for our kid. - Kitchen & Bath Near Me - Englewood, Colorado

See all

The estimator designed the shower enclosure to be larger than the shower pan. It looks terrible. I should not have assumed he had any expertise in designing showers. I guess I should have taken all of the measurements myself and drew him a picture. The only remedy that they offered was to cut back the enclosure and leave me with the cost of repairing the wall and paint damage. I also had them do the bathtub liner and enclosure. The trim that they put up does not match and looks awful. I'm living with $11,780 in mistakes! read more

Bath Fitter - Shower - Kitchen & Bath Near Me - Englewood, Colorado

See all

Would ABSOLUTELY recommend! This is our second project with Bath Fitter and we are super happy once again! Jason, our installer, was great! He was right on time for arrival and was polite, hard working and very meticulous. There was some additional plumbing work that we needed, and he handled it all seamlessly! The bath looks beautiful! Oh, and Chris (our Sales Consultant, who helped us on both projects) had great ideas and was really helpful and knowledgeable! Thank you! read more

We needed to replace an old tub with an easily accessible shower. Our installer was Joseph S. and he was awesome. He worked quickly and efficiently and was open to our questions. Installation was as promised -- less than a day. Clean-up was complete and we are very happy with our new shower. read more

Bath Fitter - Tub - before - Kitchen & Bath Near Me - Englewood, Colorado

See all

We decided to go with Bath Fitter because I didn't want any surprises when they removed my old tub, I wanted company employee's doing the work, and I wanted a lifetime warranty. I got all of that with bath Fitter and an amazing installation experience. My installer, Joe G. was here the entire day doing a swap from a tub to a shower and we cannot be happier with the results. There are plenty of reviews complaining about the cost. Sure we could have found it for less, but this was so easy and amazing it was well worth the cost. read more

We had a shower redone to update a bathroom. It went so well, we decided to have the tub/shower in a second bathroom done as well. Joe G is the installer extrodinaire! He knows what he's doing and does it well. We are pleased with the products and services provided by this company. The staff is professional and courteous. The services timely and well done. read more

We engaged Bath Fitters to replace our tub/shower combination because it was very difficult and dangerous to use it due to the tubs rim height from the floor. Everyone that we dealt with, from our initial contact with Rick Miller, Sales Consultant, Renee Harrington, Coordinator, to Installers Joe G and George were extremely professional, efficient and highly competent! Work was performed exactly as promised and completed within a day! You can trust that I did my research and am extremely happy with the results! read more

Converted my bathtub/shower into a walk-in shower. The installers arrived promptly, and explained the process. I left them alone to do their work and within 8 hours, they gave me a beautiful and safe shower. I couldn't be more satisfied with the product and the installation. read more

I hired Bath Fitter to install a new tub in my basement bathroom. The original tub, tile surround and faucet was old and in bad shape. Not wanting to completely gut the bathroom and have construction going on for days/weeks, the Bath Fitter option was right for me. My installers, Brian and Joey arrived at my house right on time and worked efficiently to tear out the old faucets/surround. They had my new tub installed and finished by early afternoon the same day, with no mess left behind! They did a fantastic job! My basement "guest" bath is so clean, bright and inviting, my only concern is that any future guests that I have may not want to leave! Bath Fitter is a great option for those who want to refresh a bathroom without weeks of construction and mess. read more

Good Compony, professional staff from sales to installer completed this project on time. I will recommend to my friends.

My installation was 3 days ago. I found Bath Fitter to be an excellent company to provide a shower install in my home. The sales rep was polite, thorough, and Covid-careful in presenting the wide variety of options that are available in their inventory of all the facets that provide a shower of comfort and safety. The installer, Joseph, was not only on time but earlier than we were told to expect him. His work was top notch and provided with great care. Joseph was also Covid careful in my home. It was clear to me that he loves his job. He finished the installation around the time he said he would, indicating to me that he knew his stuff regarding these installations. I did not give five stars because the office scheduler seemed harried, confused, and did not provide me with a confirmation of my install date I had to pursue the scheduler with several phone calls to retrieve that confirmation and on the day prior to my installation I discovered that she had left the office for the day (around 2pm when I finally called) and someone else had to check her calendar to see if I was scheduled for the next day. read more

Chris came to my house and measured everything said 6 to 8 weeks. I had to call them. No communication. Than the installer came said it's the wrong tub after being here for an hr. Never called back and already paid for half of it read more

Bath Fitter is an excellent company. My bathroom install was fast, easy & efficient. That was many years ago. Recently I decided to have the floor & some wall tiles replaced. My contractor asked if I could get caulk to match. I called Bath Fitters, spoke to Renee. She was able to fulfill my request without delay. Everyone I've dealt with at this business has been so accommodating. I fully recommend Bath Fitters for bath updates or any service they provide. Thank you, Renee and Bath Fitter! read more

we hired bath fitter to install a tub only, no walls a few years ago. Now we have a HUGE bubble of water between the tubs. The gal called me to say they were going to charge me 89.00 just to come out and that the tub is NOT warrantied, because they didn't start a lifetime warranty until oct. 2004 They just keep coming up with B.S. excuses they are a very shady company read more

I did not want to dump thousands into a new basement shower/bath. It looked awful how it was, but we wanted something more. We first looked at the prefab sets at Home Depot and didn't want that. We then visited the Denver Home Show a few years ago and met multiple companies who basically pasted over your old bath with a new one. We latched on to Bath Fitter, as they seemed to be the most impressive in person. They provided a quote, scheduled the work and completed the job. The cost was more than I expected, BUT, when they came out, they removed the old shower tile, removed the old drywall it was attached to and put up high quality drywall for the shower before installing their "Bath Fitter" product. No additional cost. It really is still - 5 years later - very impressive, easy to clean and looks as good as the day it was installed. One seam opened a couple years later, and they promptly sent an installer out to make the repair. I would not hesitate using this company again. For me, it's not something I would use for a master bath, but for a basement or a kids bathroom? A no brainer. read more

The best part of the whole experience was the salesman! He was very competent & knowledgeable. He seemed to know the business inside & out, giving us confidence that we'd chosen the right company to replace the shower. Unfortunately, that was not the case! The guy that did the demo was in a hurry to get done as there was a storm coming & he was anxious to get on the road. He didn't haul away the old glass.( More about that later) The next issue was that the shell was installed but we waited for the glass door & half wall. When weeks went by, called Bathfitters, oops, glass was never ordered! They had to come out to measure. A different installer came out & there was attitude because there were 3 flights of stairs & the previous installer hadn't completed his part of the job. He was reminded to take away the old glass but forgot. They were called at least 3 times to come pick up the glass that we had set out by the garage for their convenience. Not 2 months later, we had to call regarding the shelf tower that was pulling away from the wall & needed to be caulked. This person was the nicest & most helpful of all. We arranged for the final payment to be made after completion of the job with the original salesman, and then they called us a month or 2 after completion to say they hadn't received it. A credit card was provided. And here they are calling again today for final payment! A very inept group of people! read more

Our 1970's vintage shower had sprung a leak; the plumber assured us it wasn't the piping, which left the complex tile work. The quote for redoing the tile seemed excessive; so we called bathfitters. The product seems solid (ask us again in 30 years), the estimator and installers (Joe/Sam) were prompt, knowledgeable, efficient, and clean. The result is beautiful. read more

I am so happy we decided to go with Bath Fitter!! We had 2 bathrooms done and Antonio, and Joe G have excellent customer service skills and I was at complete ease with them doing work in my home. Joe was exceptionally well at installing our upstairs bathroom! He made everything effortless. Antonio and Benjamin had their work cut out for them demolishing a retaining wall we previously had in our downstairs bathroom shower but they did such an amazing job transforming the look of it and overall feel of the bathroom from looking like a dungeon to becoming clean and pristine with a spa like quality :) We're so grateful for the hard work. read more

Bath Fitter of Colorado just completed a shower make-over on one of our bathrooms. I haven't dealt with many companies that have their act together as well as this company. Our Consultant and Installer (Joseph), were both very professional and they even finished the job ahead of schedule. We are so glad we hired Bath Fitter for this project. read more

My bathtub was structurally sound, but had major cosmetic issues. Elected to go with Bath Fitter, an affordable option. Couldn't be happier. My installer, Brian, went above and beyond by fastening down some loose pipes and the tub looks fantastic. Very happy with the choice. read more

We had 2 bathrooms done, one tub/shower to tub/shower and one shower to shower. The installer on both of our jobs was Joseph S. In fact after the first job of converting our tub/shower to tub/shower, we requested him for our shower conversion because we were so happy with his work. He was respective of our home and questions. We would recommend bathfitters to anyone. They truly do finish in one day, with the exception of the shower conversion which had to be completed in 2 visits due to measuring properly for shower glass and door. Even with that Joseph S's work was impeccable. read more

need 3 bathrooms redone. Very busy schedule. They refused to email me any potential dates. They only work via phone. Not in touch with today's workers. Call ended rudely. Stay away. They are looking for easy quick, money read more

We weren't sure at first about Bath Fitters but upon referrals from family and friends we had them come and give us an estimate to replace our ancient shower. Chris C came out and was so genuine and answered all our questions. We happily ordered. Yesterday, Joe G came to install - exactly on time and worked in our home all day. He was professional, answered my questions and kept to task. Give this man a tip! Plus, he was very pleasant and was sure to keep social distancing - which was very comforting. Very good experience from start to finish! read more

I needed to change my 85 year old mothers tub into a shower in order to provide her with safety and ease of getting in and out and me with peace of mind. Joe G. our install specialist arrived and did and awesome job! In addition to that the work was able to be completed in a day. read more

Overall we are happy with the fit and function of our new Bathfitter tub, shower walls, faucet and doors. Sam C., the installer was very professional from start to finish. Bathfitters should be proud to have an employee like Sam representing their company! We definitely recommend this product. read more

I wanted to take the time to recognize such an amazing company! From Renee, the coordinator of my install, to Mike, the installation manager, to the crew that installed my bathtub, and to the owner! The entire company seemed genuinely invested in making sure I was 100% satisfied with the final outcome and I most certainly am!!! In a time when customer service seems to be lacking, Bathfitter stands out from the rest! I love my bathroom again! Thanks to all of you! read more

Just had two of my bathrooms done today!. Kenton, Dan and Antonio came at the time I was quoted for the installation to start. In one bathroom which was a complete cover and new fixters Kenton did, and he was very knowledgeable, timely and a perfectionist, also a great teacher for the young and very eger Antonio. Brava Kenton!. Dan did the second bathroom. I appreciated his OCD, and precision in doing a bang up job. Dan also fixed an issue with our overflow drain, which was technically not his issue, I am greatly appreciative for your time and effort and quality of work. I enjoyed Dans and quippy conversation and the halarious banter between all the guys working here today. Thank you so much for making this a quick a painless experience of remodeling the bathrooms. They look beautiful read more

BUYER BEWARE! This company was hired to install a new bathtub in the condo above my grandma. They didn't caulk the new tub well enough and the first time it was used, it flooded her bathroom. The owners of the condo above her sent them out to out to fix her damaged ceiling. Mickey is the one who came out and basically told my 87 year old grandma that there was little damage done and all she needed to do was add a little dry wall repair and paint. My grandma did nothing wrong, why does she have to fix it? We then got Mickey's boss, Mike involved. He agreed to fix the drywall they ruined but said that they would only paint over what they fixed and that they didn't have to match the paint to what she originally had unless we wanted to go get the paint ourselves. I asked him not to worry about matching the pain and to just paint the ceiling all white. Just make it all one color, don't even worry about the walls. Mike flat out told me on the phone "we do not have to fix this, our contract doesn't hold us accountable for this work but we do want to make it right, however when does it end because now you want us to paint the entire bathroom ceiling". Basically he didn't want to make his guy paint the ceiling on this tiny bathroom and just wanted them to only paint their patches. How is that making her whole again? They obviously don't want to make it right and could care less about customer service. All of this over about an hours worth of work and less than $50 in material. I hope that shows any future customers of theirs how much they stand behind their work! read more

I wouldn't even give this company one star for customer service. After signing up to purchase a refit for my shower, I had to wait 6 weeks for installation. So the guy comes out and installs and is very concerned where I am going to place the grab bar and the soap dish. His glue or adhesive stinks a lot and does so for 2 days even tho the fan is on. Can't use the shower for 48 hours. After that time I use the shower and find out that the shower head is too high and the water hits me in the face. (He never checked or asked about that point even tho I had a longer pipe on my original shower head which he had removed) I called the office that same morning and was told I had to talk to Renee who was on the phone. I left my number and problem but did not get a return call. After an hour or more I called back and Renee was able to take my call. Even after I gave my name twice, she had me mixed up with 2 other people. Long story short is that if I want a longer pipe it's going to cost another $89. this is after paying $4,118 for the original work. I think this is something they should have noticed when they were here and asked me about. Ocviously, I won't be recommending them to anyone. Very dissatisfied. read more