This place is like Disney World for home improvement. We recently had our basement remodeled (see…read morefinal pics) and chose some fixtures and a toilet here. We had a great customer service experience here, even during COVID. When we were ready, we sourced and place our order for all materials through the website Build.com, which is now owned by Ferguson. We had trouble with a broken toilet and we're able to get it replaced by refusing the shipment. It was an easy part of a very crazy process. The showroom is beautiful and offers many high end finishes. I love being able to touch and feel fixtures since you need to know how that metal will feel every time you wash your hands. When doing a cost comparison you will pay more here for most products versus shopping a big box store. Why? Well they have to pay their floor staff, maintain the building and make it a luxury experience for you, the buyer. That's not free. So if you can stand to pay for that type of experience then it's worth every penny. Their selection is superior to any Home Depot or Lowe's as well. You won't be disappointed!

Great selection but a nightmare to work with. Sales team was unresponsive to questions about the…read moreproduct and never followed up on orders, the delivery team completely violated commitments on scheduled delivery.

We decided a few years ago to replace our 40+ year-old kitchen cabinets and 20+ year-old formica…read morecounters, but found the process of shopping for cabinets and obtaining estimates for installation MUCH more complex and frustrating than expected. Cabinet sellers would give us estimates for cabinets and counters, but refuse or be unable to give us an estimate for installation. One cabinet supplier gave me the name of the installer, but, despite repeated calls and conversations, he never bothered to give me an estimate. I gave up for quite a while. Last year, I decided to give it another try, and contacted several cabinet sellers, including BKC Kitchen and Bath in Englewood. That proved to be a very smart move. BKC's salesperson, Pete Von Esten, was extremely helpful, patient, and responsive. I contacted BKC because they sell a brand of cabinets, Crystal, that I had identified to be a solid brand. Pete was very helpful in explaining the pros and cons of framed versus frameless cabinets, and in clarifying the features of and differences between the somewhat less expensive Crystal Current line and the more expensive Crystal Keyline or Encore. Pete won my confidence when he did not try to "up-sell" me, but forthrightly recommended, given the style and finish we sought, we go with the less expensive Current line, which is very well constructed and could be upgraded with more plywood, etc., at a modest additional cost. We ordered framed Crystal Current cabinets. Pete won our business thanks to: (1) his honesty, courtesy, and patience in preparing repeatedly revised plans based upon our decision to go with replacement of soffits and taller cabinets extending to the ceiling; (2) his recommendation, when I asked him for the name of a contractor he recommends, that I contact Dave Ricard at Interior Solutions. To my relief, Dave, though very busy, responded as quickly as possible to my request he come by, gave us an estimate in short order, and readily adjusted it when we decided to add removal of soffits, "drywalling", and "taping" where the soffits had been, as well as "can" ceiling lights in lieu of suspended fixtures. His estimate seemed reasonable. Finally, we had the information we needed! Dave thereby helped BKC "seal the deal". Dave is (for good reason) very busy. Nailing down a date took some time and persistence because of schedule conflicts, but Dave showed up exactly when he said he would, in late April. Dave and his assistant, Joe, very quickly won our confidence and affection. Dave and Joe are very personable, but also very hard-working, efficient, and meticulous. They maintained a clean and orderly work site, putting down mats or putting up plastic sheeting to protect our house from debris or dust. Dave readily worked with us to add several additional ceiling "can" LED lights as well as under-cabinet LED lights, which required considerable additional rewiring and time, at significant but reasonable additional cost. They consistently showed up when expected, and never left us uninformed about next steps or "hanging". Throughout, BKC and Interior Solutions put their customer first. The Cambria quartz slabs Dave had ordered via his preferred counter fabricator arrived at the fabricator's shop with a scratch in the surface. Rather than just polish the surface and foist the counters on us (something to which we would have been none the wiser), Dave insisted on replacement of the slab, because polishing of the surface instead of replacement would void the warranty. When we discovered a small crack on an interior cabinet component before the counters were installed, BKC gave us a very reasonable credit for part of the cost of the cabinet, and Dave quite expertly repaired it. When we faced a minor glitch because not enough "scribe molding" had accompanied the cabinets, Dave and Pete agreed that BKC's tech would install it when it came in. BKC's tech did so after Dave's work was done, along with cabinet door restrictors. Pete also very kindly had the tech cut us some extra shelves at no charge from extra particle board shelving BKC had (much cheaper than ordering extras from Crystal). We could not be more pleased with Pete, BKC, or the beautiful cabinets they supplied us. Outstanding across the board (excuse the pun)!

Overall rating for BKC = "F" - "Designer" (Gavy) = "F-"…read more - Resolving our huge list of issues/problems (Gavy, Heather, Paul) = "D-" - Showroom = "C+" - Installer/repairs (Brian, John) = "B" - Delivery = "C" We engaged BKC primarily because they represented the line/manufacturer of the cabinets we wanted for our complete kitchen remodel (Eclipse). We were assigned a designer, Gavy, to create a rather simple cabinet layout design for our pretty straight-forward kitchen. Most new cabinetry was nearly the same or very similar to our existing layout. But Gavy got many things wrong from the first iteration (for example, we all discussed and agreed in our initial meeting that we'd add a small island to our kitchen, that we all accepted the minimal clearances, and that we all agreed adding a peninsula of any kind would not work; the first layout design had a peninsula!). We found Gavy to have limited or no knowledge of design principles to help guide aesthetic decisions, and we ended up specifying our own details for what to include in the layout design and details for the cabinetry choices. Gavy proved to be a salesperson with some training on the layout cad software rather than an actual "designer". We chose our own installer, mainly because after our cabinets were ordered, we had lost trust in BKC. During installation, several serious layout design errors were found and we began multiple rounds of getting BKC to correct these problems, leaving us with a partially-completed kitchen for months. Errors included lack of needed clearance for the built-in freezer/fridge unit and the adjacent microwave handle - the handle would have hit/dented the fridge door upon opening. Other cabinet bases were simply ordered incorrectly (some were also incorrectly manufactured by Eclipse). BKC did finally accept some responsibility for their errors as did (apparently) the cabinet manufacturer. This required endless emails and conference calls, culminating with working through all problems with the CEO/person in charge. Solutions took multiple rounds of ordering cabinet replacements (including entire cabinet boxes worth thousands), multiple installation sessions and overall delays of several months. BKC did work with us through the bitter end of getting almost everything acceptably done. It was painful. It was extremely frustrating and disruptive. It was extremely disappointing. After spending around $50k, we would never recommend BKC for anything, ever, to anyone.

Out on the west side of Denver, a real nice high end store.. if you need ideas for your bathroom or…read morekitchen, get over there! Great selection and good help.. they have brands you will not find at Lowe's, but the prices may reflect that.. Worth checking out!

Very helpful designer. If you need help on everything and don't want to make a lot of decisions…read more This is your place. There is a pretty expensive design fee but it would make your project much easier.

The staff were helpful and I found what I needed. The selection is amazing. They ate very…read moreexpensive, but you are paying for quality

I don't think enough good words could be stated about this store. I was greeted by some lovely…read moreladies at the front of the store that helped explain the current sales and the layout of the store. As a fellow polish girl, I felt like I was in heaven. I haven't seen polish pottery like this in years, they don't sell any quite like this where I'm from. Each of the pieces were crafted with the most detail and color that I've ever seen. It was so difficult walking out of the shop without getting one of everything. The prices initially might seem expensive, however it's a good reminder that pieces like this are one of a kind, specially crafted. I was tickled pink by all they had to offer. I highly recommend you take a visit. I haven't found a piece of polish pottery that wasn't crafted to perfection.

This was such a lovely experience from start to finish. Rebecca was so communicative throughout the…read moreprocess and arranged all the pieces for us to have new countertops installed-- from retrofitting a new sink to picking out the slabs we wanted to the actual install (which she managed to fit in just before Christmas-- phew!) We are so happy with our new quartz countertops and thrilled that they came in under budget!

Everyone I encountered was great. Working with my HOA rules and the building management office is…read morecomplicated and exhausting. I would not blame anyone if they refused to work in this building. It's that bad. Rebecca handled everything with grace and was always solution oriented. The installation team was a dream and the countertops are gorgeous. From top to bottom they care about doing a great job.

Excellent communication and exceptionally responsive to an unusual need. Would defintely use him…read morefor any future needs and recommend.

Tony's Granite did a great job repairing a crack in my granite countertop. I had a rough edge and…read moresome fracturing around the cook top. They filled it with epoxy and polished it down to a nice finish. They also realigned two pieces near the sink and filled that as well. I would recommend them for future work.

It was a pleasure working with Jonathan and his sister Christine. Let me start by saying Jonathan…read moretook time with me to help me re-design a 1970s kitchen. I had no idea where to start and he was very patient with me. My kitchen is current and looks great now! I referred my contractor to another family member for a kitchen remodel and the contractor advised her to order the kitchen cabinets from the same place I did. He was very impressed with the quality and commented on how easy the cabinets and the island were to install. He said he has been in business a very long time and has worked with many cabinet companies and he was most impressed with my cabinets. I would highly recommend working with this family owned business for cabinets and kitchen designs.

I'm a contractor and I have worked on several projects with Jill, Christine and Jonathan at CKD…read more They were extremely helpful on the front end of the project assisting us and our clients with the final design/budget and then with the final order measurement on site. They kept us informed of the pending deliveries and stopped in to see how the install was moving along. I enjoy working with CKD and look forward to our continued working relationship on future projects and highly recommend the CKD team, products and service... Thanks CKD!!

After researching different companies and contractors, we selected Timberline Kitchen & Bath to…read moreremodel our kitchen and master bathroom. The results far exceeded our expectations - Our kitchen and bathroom are beautiful. Embarking on a remodel can be stressful even in the best of times but was an even bigger challenge due to the widespread supply chain issues post-pandemic. Staci and her team guided us along the way to select options that would make the most of our space, stay within our budget with quality products, and achieve the look we wanted. Staci had an impeccable eye for design and knew exactly what I wanted. Timberline's team of professionals took the utmost care in protecting our home and peace during the remodel. They were respectful, highly skilled, and a pleasure to work with throughout the process. We highly recommend Timberline for your kitchen and bath remodel. They stand by their work, and we happily would use them again for any future projects. A_++

Timberline Kitchen and Bath recently completely our Master Bath and Guest Bath remodel. Both…read moreturned out great and we are very pleased with the final results. The Master Bath was a 'down to the stubs' remodel and the Guest Bath was more an aesthetic upgrade. Staci and her team managed the entire project and navigated the various challenges in a 'down to the stubs' renovation very well. We made some minor changes along the way and Timberline and Staci were very accommodating to our changes and making sure we were happy with the new results. Master Baths are very complex with all of the various electrical, plumbing, tile work and cabinetry needing to come together to create a beautiful end product. Overall, we are very pleased with the final results and highly recommended Timberline Kitchen and Bath.

Gabriel did an amazing job renovating my master bathroom in my condo. From the demo, to the tile,…read moreto the fixtures and all the other parts, Gabriel was great at working with me and getting the job done. Even when I decided to change from a shower only to a bathtub installation, Gabriel was able to accommodate the change and adjust the work order without issue or hesitation. He did a great job installing the tile, and even went above and beyond when some floor tile needed to be removed from one area and added to another area to accommodate a vanity with less depth than the previous one. Installing all the new bathroom components, including a new toilet, vanity, tub, shower hardware and light figure were all done to perfection. Gabriel was very professional, clean and neat, stuck to the budget, and provided all receipts for the out of pocket items he purchased. As well, he was great at working with me to help make decisions when I wasn't sure what to do on certain things. I would definitely look to hire him again for future projects, and definitely recommend him for your home improvement project, especially if new tile is a part of it.

Gabriel made an appointment to stop by and look at the project in order to submit a bid. He called…read moreto cancel the original appointment and reschedule. I get it; stuff happens. He stopped by, reviewed the project, and left, claiming he would get back ASAP. After a week, I contacted him to see how things were progressing. He made some excuse and promised to get back to me with a bid ASAP. I never heard from him again. He seems a little flakey. I wouldn't hire him now if he did respond.

A&A is an Ace Hardware -- but its admittedly quirky selection gives it a small-town hardware store…read morevibe, it doesn't feel like any old chain store. Meanwhile, if something at your home breaks, these folks will almost certainly have the part you need to fix it (if not, they'll order it for you). A&A can get busy at times (such is the price of well-earned popularity), but the staff have always been helpful and patient when I've swung in.

So ACE sends me $5 off coupons because I shop here ofter. I…read morewas attempting to buy a $75 bag of Scotts Turf feed and utilize the $5 off coupon. Since the bag of turf was on sale for only $1 off, they refused to apply the coupon. Really? You're going to forfeit a $70 sale over $1?! The new employees here are rather dense.