First of all, this store is likely to be closed permanently…read more I used to love this store back when it had physical locations nationwide. I hadn't purchased from them in years and was unaware that they had changed their business model. I recently received a poor-quality Christmas tablecloth set from Villeroy & Boch (or possibly a counterfeit). Three separate items were included in a single order and arrived together in one package. However, the store required that each item be RETURNED INDIVIDUALLY, with return shipping paid separately for all three. Bottom line: I paid $45 to return an $89 purchase. The items were sent back two weeks ago, and I have yet to receive a refund. Please be aware. this store is not what it used to be.

Have you ever ordered a big ticket item online? Well, I nervously did! It was a $400 Dyson heater,…read morefan, and it purifies the air. I had a horrible experience with another business and I was nervous. I really wanted this fan and it was on sale, at $100 off. So, I put on my big girl pants and went forward with the purchase. My fan arrived three days after I ordered it. My fan arrived right to my front door and in perfect condition. It works so well, I may never leave my family room again. It is so toasty and warm. All hail Bed, Bath, and Beyond for doing a stellar job with my order and the shipping!

I went looking for a huge salad bowl. The staff were friendly and attentive and helped me quickly…read morefind what I was looking for. I probably could have found the bowl for cheaper but I needed it right away and was happy to have several options to choose from.

As the name would suggest this IS the best kitchen supply store you can visit. Its such a gem and…read morehas that rustic quality that is being erased in the rampant modern restaurant turnover that is overtaking Union Market. Run by a great family, this kitchen supply leans into the specificity of everything you could need in a kitchen. Not only supplying distinct tools, but that tool in all shapes, sizes, materials and so on to fit your culinary needs. A visit here would affordably stock any industrial kitchen or innovate a home kitchen up a culinary step. If you take cooking more seriously invest in these culinary grade pieces they have in their inventory and support small businesses! We would have never came across this store if if were not for the owner's son and their $2 lemonade stand! PS the lemonade is fresh, sweet, with just enough pulp to know that children made it! We enjoyed sipping it while perusing the store and this place WILL be revisited by me, so why not go and live out your kitchen fantasy?

I came here with a Relative who needed to buy supplies for their Food Business. They recently…read moreopened up this location. They have all you need for your Food or Restaurant Business and the store is clean and organized. The Staff was welcoming and friendly.

I don't own a restaurant. Nor do I know anyone who owns a restaurant. But this store still…read morefascinates and gets me to spend money. This past week, Jeremy and I visited because he wanted to get a knife bag. He received some new knives for Christmas - this year and years passed - and he wants to bring them with him when we go to our friends' house to make dinners. We do this quite frequently. We celebrate all the birthdays, and all the holidays - even stuff like Cinco de Mayo, and Chinese New Year. We'll take any excuse to gather together, smoke some pot, eat some good food, and enjoy our fellowship with these wonderful people. People we just met, oddly enough, less than two years ago and who I cannot imagine my life without. Weird how the Universe works. This was our second time visiting this store, and it's all set up to sell you everything you might need for Superb Owl. I don't care about sportsball, but we still managed to spend close to $100 on knives and peppers. I can't explain it. But it needed to be done and I'm happy that I could accomplish the task. I swear next Christmas I am buying all my friends brisket knives. This store is SO fun. You should visit it just to have an adventure. But I bet you buy something because the prices are super reasonable.

We stopped by to have a look and they do have a pretty decent collection of dinnerware and China. I…read morebelieve they are primarily a restaurant supply place, but they do have a retail outlet, although not best suited for an individual retail purchase as they are pretty expensive but there are still some good deals to be had if you're looking.

Be advised: If you have a hard time displaying self restraint with your spending, do not come in…read morehere with your entire wallet/purse. This place literally has something for EVERYONE and will have you dreaming about entertaining large crowds IMMEDIATELY. From the novice Food Network watcher/cook, to the experienced chef -- Cogatay and the teams hospitable disposition combined with their quality products will have you forgetting the constraints of your kitchen cabinets, personal inability to cook, or serve a superior mixologist. If you haven't given this place a visit, you have to make it a priority immediately. Be certain to ask about their sales as you will be flabbergasted by the ability to begin hosting/cooking with ease, class, and personal style.

I am basing this more on the cooking experience than the actual shop itself…read more Chef Lisa was amazing! We appreciated her energy - she was consistent and great throughout the 2.5 hour Argentine steak night experience. She involved everyone in the class and the food was delicious. We will definitely be back!

What a fun outing! We now know hope to make Seminole pasta and spaghetti using a kitchen aide. You…read moreare in teams of four so coming solo may not be as enjoyable unless you're extraordinarily outgoing. Our chef, Diba, was knowledgeable and funny.

Absolutely in love, perhaps the best kitchen store ive ever been to and earning a spot on my…read morefavorite stores in DC to visit and browse. One of those places that if I spend too much time inside I will likely spend more than I should...and I can easily foresee myself spending a good amount of time in here. While at first the prices seem high, they are fairly typical for the quality/caliber of items they are offering. And, they truly have just anything one could want for their kitchen/cooking/home needs, from standard high quality equipment to niche specialty items, all incredibly curated well. The staff were knowledgeable, friendly, helpful, and efficient. Would highly recommend and will absolutely be returning, all the while trying my best to have some restraint.

Great selection and helpful staff! This place is a gem - I found them after not finding what I was…read morelooking for at the chains (Crate and Barrel, etc). I appreciate supporting a local small business, especially when they're the best option. Will be my go to place for kitchen shopping - and perfect for gifts and the holidays.

I felt heavily pressured by salespeople while trying to shop at the outlet. Assured I could not…read morefind a better price, I was talked into buying an All Clad induction compatible stockpot. It was in an area that said 50% off cookware plus additional 20% off, but upon checking out, found that it was misplaced and was half off with no additional discount. Foolishly, I thought that I could return it if I found a better price elsewhere. On Amazon, I found the stockpot plus the steamer insert for thirty dollars less than i paid at the Williams-Sonoma Outlet. I thought I would just return it but found they do not accept any returns!!! Who does that today? I guess Williams-Sonoma. I will not return as I learned their prices are not actually better than elsewhere....and I can return things elsewhere!

I shop often at WS. I bought ~$450 worth of stuff last week and when I got home a bit away we…read morenoticed I'd accidentally bought two pepper grinders and not one of each. I went back today and the woman with whom I spoke (light skin, shoulder length silver hair) was so dismissive had absolutely no care about customers, adamantly telling me that she wouldn't deviate from the store policy of not exchanges nor returns. She had absolutely no want to help an honest mistake and just pointed to a small-print paper on the checkout area - I didn't see it when checking out! And, nobody, when checking out, made this clear to me. It was an expensive salt/pepper shaker set and I deserved better!

I would have never heard of this store if not for my wife. It's located in the Leesburg premium…read moreoutlets. Conveniently located close to one of the entrances. Very clean store. The associate helping us was very friendly and knowledgeable. They are a little pricey, but high quality. It's not the stuff you get from Walmart. Right now there is a factory sale going on which saves you 35% off.

Great store... love all the products. If you are going make sure to ask for Katlynn she is…read moreextremely knowledgeable.

Gilbert's was amazing. I needed to replace my old commercial refrigerator. They came out to take…read moremeasurements and recommended a unit that would suit out needs. They kept in touch every step of the way. They were able to remove the old unit and bring in and set up new unit. Both delivery men were very professional. I would use them again and hightly recommend them.

This place is a gold mine of neat stuff for your kitchen. I…read morethought Gilbert's Restaurant Equipment was strictly for the food service industry, didn't know they had high end cookware that you can't find in department stores.

My daughter had her 6th birthday party at Dessert Depot and it was beyond wonderful. The theme was…read moreWicked, and Jennifer made it come alive - she provided double-layer cakes for each of the 14 children and then walked them through how to decorate half green, half pink to match the theme (with decor on the top and edible glitter!) and also made sure each child felt proud of their creation and had a wonderful time. She was incredibly kind, organized, and so dedicated to the party from start to finish. She played the Wicked move on the screen and had fun music going, which kept the children engaged and happy. The parents also appreciated such a fun and memorable experience! Our daughter felt very special, and we were truly grateful for the care and attention to detail. Highly recommend the Dessert Depot for a party - it was one we will never forget! We will be back!

The owner, Jennifer, was super helpful is providing advice and cake decorating supplies for our…read moredaughter's wedding. We highly recommend this shop as a source for cake decorating supplies and helpful guidance.