TLDR: broken glass, incorrect orders, customer service lies, website doesn't work properly, have to…read morefile chargebacks. Be warned - this is not a professional company. First, their shopping cart hasn't worked properly since they made some updates last year. When I try to place an order it says make address is incorrect (it's not). When I emailed customer service they acted like it was only happening to me. But when I called to place my order, they informed me it was happening to a lot of people and that customer service was lying to me. Sorry but I don't shop with liars and those I can't trust. And I don't want to have to call every time I need an order. I often order at night...on weekends...etc. Plus I want to verify that my order is correct myself and not rely on someone else. I've ordered glass from them, but when I do, it's never bubble wrapped. I've spoken with customer service and the assured me they would be more careful with shipping glass (lying, liars gonna keep lying). Last time I ordered glass it came in a giant box with 1 loose sheet of paper inside. That type of packaging will cause MORE damage because it allows the interior box with glass to rattle around. So half of the wrong size candle vessels (yes wrong size because I had to place my order over the phone instead of via website) was broken. I've discussed with customer service that it's really dangerous to ship glass incorrectly because then your customers are forced to handle broken glass. When I emailed them to notify of the damage, they didn't email me back. I've emailed 3 times but haven't been emailed back so now I have to file a chargeback. In the past, when I've emailed customer service I have received phone calls?? Which is crazy. I'm in an out of meetings all day. I don't have time for your call - that's why I emailed. If a customer emails you - email them back. If a customer calls you answer the phone. DUH. But it's clear that their customer service is just full of lying liars and this company is not professional.

I LOVE this place. I started out by ordering online because we live an about an hour away. The…read moreshipping is expensive but fast. Everything is processed quickly. I decided to go to the showroom because I wanted to smell the fragrances. First the showroom is clean, modern, spacious and organized well. The lady working there was helpful. This was a great experience and I can't wait to use my new fragrances and order again.

My mom and I attended a money bowl workshop. The shop was so cute, will definitely have to go back…read morehad so many cool things to look at. Courtney hosted, it's was a lot of fun, she was very informative about how to build a money bowl!

My daughter and I attended an event where the owner, Courtney lead us through preparing a money…read morebowl. She's very knowledgeable about the powers of crystals, spices, herbs, essential oils, and all of the things needed to prepare and maintain a successful money bowl. I definitely look forward to learning more from what Courtney and her shop can offer. There are so many different items in her small well organized shop.

If you are in the Colleyville/Grapevine/Southlake area and in need of gifts, you have to check out…read morethis adorable boutique!! I was in need of a gift for my sister in law and a quick Google search found The Gift Bar. Oh. My. Gosh. The staff is so helpful and helped me pick out multiple items that she ended up loving! They will also wrap it in a beautiful box. Thank you Sarah for your wonderful suggestions!

Wonderful gift shop for special gifts! Extremely helpful staff too!! The candles are a must buy as…read morewell :)

Tina is Great to work with... She worked wonders on my…read moredaughter, cutting cords and healing.

This place is a safe place, the owner Tina is a gift from the universe. She channels pure love and…read moreshares herself 100%. I have bought beautiful pieces in the past, been a part of the Reki Shares, Christmas Party. I cannot get enough. Talk about readings, I just had a ruin reading 3 days ago...and guess what..it was what I couldn't see and damn if she wasn't right just 3 days later...here I am dealing with what she saw and I couldn't. Do yourself a favor and come see Tina

New location. Closer to Barnes and noble. Nice set up. Lots of gift ideas. Friendly employees.read more

Well we really like all of the neat stuff they have here. They have various Disney items, anime,…read moreetc. They also are usually always running some sort of BOGO some % off. Though even with that it is still pricey. Two shirts even with a discount was $45 with the change rolled up for food bank donations. So not somewhere I would shop regularly, even though they have some amazing items. Staff is friendly and helpful but can be really pushy when it comes to the deal. This last time I was there i really was only there for this one $28 shirt. I had all 3-4 employees stop me when looking around for the sake of looking around to make sure I knew to pick up a second shirt for that % off which bumped me up to that $45 when I found something for my daughter. The previous to that time I resisted the urge to buy a second, and as I was checking out I was asked 3 times if I was sure I didn't want to find a second item for % off. I know they are in the business of making money but it's a little much sometimes in this particular stores when you are normally an introverted shopper.

I really like all the really neat stuff they have here. They have all kinds of stuff take a look…read more https://youtu.be/--6VOst-wzM

I have never been to a healing house and thoroughly enjoyed learning about various crystals and…read morestones. I met Hong Dinh, the owner, and she patiently got me up to speed with how the shop is organized. One of my faves was the red jasper, which helps to stabilize one's emotions and balances aggressive energy -- think I'll keep it in my car for heavy traffic days!

Being a massage therapist, Reiki master and holistic healer myself, I immediately felt at home. My…read morespirit felt so at ease as Palo Santo danced throughout the air within inches of Halcyon House's entrance. Then I met the lovely owner, Ms.Dinh and saw why I felt welcome before I even entered. I shopped here for over an hour. Ms. Dinh, lovingly educated me on every crystal I inquired about. This is a well organized establishment and she has a lot of patience with her clientele. I chose something from almost every section. There's crystals for almost any occasion or issue you can imagine. I purchased: Chakra incense and bamboo holder bundle..$26 black obsidian car vent crystals...$9 each Amethyst tumble..$3 Lepidolite bracelet...$32 Amethyst on a stand...$80 Crystal shaped elephants (2) Agate heart ...$12 I will be back as soon as possible. I'm a fan! Thanks Kendall and Semhar and Yelp for another great experience.

did a Buy online pick up in store spent $140 among many other purchases I made that month, and one…read moreof my items was missing. the associate that helped me disappeared into the back for 30 minutes and was checking the cameras and came back all casual saying that she counted all six items were picked and there's no extra inventory so basically I'm the one lying. She couldn't care less. She told me it was my responsibility to check my bags before I leave and that I could go through customer service but they'll say the same thing. Customer service took me at my word and immediately gave me a refund. The management in this location sucks. I spend a lot of money at Sephora. They were really shitty about it. It hurt my feelings. When I called customer service they were in disbelief and apologized. I'll still shop where just not this location

Helpful professionals who helped answer multiple questions about suggestions and things seen onlineread more