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    Bath & Body Works

    3.8 (44 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

    Bath & Body Works Photos

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    Reviews With Photos

    Lita B.

    I always order in bulk whenever they have their semi annual sale or a one day sale of my favorite items. Lately, I've been ordering to be picked up at the store for free instead of shipping which cost $7. I also noticed lately that the packaged box you receive via UPS contains sticky soap residue and I always have to wash it off. Sometimes the scent you want isn't available at the store especially during the semi annual sale (July & January). Don't forget to pick up the free cellophane bags and ribbons at the cashier counter if you have giveaway gifts.

    Store Front
    Oliver B.

    Well stocked, organized, and great customer service. Bath and Body Works is one of my all time favorite stores. Ever since I was little, I've always loved to smell like fruits and lattes. Not only am I fruity, and love lattes, I also smell like them. This is my favorite B&BW location. The store is well stocked and organize with different mist, lotions, and shower gels. You can also find great selections of different scents of plug in fragrances for your bathroom. My favorite to get here are the mini hand sanitizers for your bag. They're always on sale for 5 for $6 and I always stock up! Not only are they convenient for your job or school, but they are also amazing stocking stuffers for the Holidays. The prices are also very afforadable. Most of their stuff range from about $8-$20 depending on the size and if the products are brand new. Not only that, but if you it for cheaper, they also have great deals if you want to buy 2 or more. So keep an eye on those deals or ask an employee! The employees here are also very knowledgeable and friendly. Every time I've come here, an employee has always approached me to ask if I'm doing ok or if I had any questions. I'm always greeted with a smile and check out has always been a breeze! If you're the kind of person who loves bold scents, from pumpkin latte lotions, apple scented mist, coffee candle, candy sanitizers, and even coconut shower gel, this is the place for you!

    Body Gels!! (Originally: $12.50 // Sale Price: $3)

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    6 months ago

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    24 days ago

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    1 year ago

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    1 year ago

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    5 months ago

    When this place is busy, customer service is outstanding. Plus they have such unique scents.

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    10 months ago

    Great experience. Steve is amazing and was interacting with all the guests in the store. Definitely a stand out experience

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    1 year ago

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    2 years ago

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    2 years ago

    Jamal was so attentive and patient with me. Thank you for providing me with 5 star customer service!

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    3 years ago

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    4 years ago

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    8 years ago

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    5 years ago

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    2 years ago

    Love shopping at bath and body works. Always having some kind of good sales going on. Staff is always helpful and friendly

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    4 years ago

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    3 years ago

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    4 years ago

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    9 years ago

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    8 years ago

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    13 years ago

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    6 years ago

    I asked the manager a question regarding the sale and this woman has some professionalism issues.

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    12 years ago

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    10 years ago

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    14 years ago

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    15 years ago

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    11 years ago

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    9 years ago

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    19 years ago

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    9 years ago

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    16 years ago

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    15 years ago

    This is a nice store, but because where they are located is very inconsistence to get here. I rather go to the one in Serramonte

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    13 years ago

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    7 years ago

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    21 years ago

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    14 years ago

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    11 years ago

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    13 years ago

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    13 years ago

    Helpful associates. Positive experience gift buying. Easy selection to choose from. Clean shop, no pressure selling. Will return.

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    Page 1 of 2

    Ask the Community - Bath & Body Works

    Review Highlights - Bath & Body Works

    I always seem to forget that this Bath & Body Works location is here, but I'm so glad I stopped in today.

    Mentioned in 2 reviews

    Read more highlights

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    2.8(37 reviews)
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    I would give this location a zero if I could. I think the manager helping me was a new manager too…read morebecause he didn't know their own exchange policy. I came it to exchange some candles my mom had bought on sale and they didn't honor the price adjustment. It was also way before the 30 day deadline and they told me I couldn't exchange them since they were bought on sale. Their exchange policy clearly states that an item can be returned for an even exchange for product for product (the candle for a candle) and the price would be adjusted. I ended up just going to a different location and they helped me and even gave me money back since the candles that my mom bought were more expensive than the ones I was exchanging with. They also told me that they were basically trying to scam me to get their sales higher.

    I've been double charged twice at this location. First time the card reader wasn't working because…read moreit would turn on and off. (Understandable inconveniences happen) 2nd time on 26th, the card reader wasn't working working fine but I got double charged? I lost my receipt and called to see if there anything or if I can personally show bank statements. The male manager just had a sassy attitude saying there's nothing he can do. I would say there's something up his butt but he probably need something up his butt to be in a better mood. Never shopping here again unless you wanna make 2 trips to fix this issue.

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    ZGO Perfumery - The Perfume Guy host, Sebastian, advising on scents at today's special event 6/2/24

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    4.7(124 reviews)
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    After traveling in Europe to shop for scents, I can appreciate ZGO Perfumery even more. They bring…read moremany international perfume brands to me in an adorable setting. Plus, charming young men will guide you in discovering new treasures. Which is why I attended the special event focusing on Editions de Parfum Frédéric Malle perfumes. A new perfume was introduced - Contre Jour (which means Light Against Shadow). This perfume has radiance and depth. Check it out. The owner also unveiled the news that Frédéric Malle was now an established brand at the boutique; it has its own wall cabinet to showcase the perfumes! Event attendees enjoyed champagne & macaron treats. It was a party for perfume lovers! I found a new perfume to enjoy while perusing the selection. Plus: everyone on their invite list got a parting gift: a bag with EdP Frédéric Malle perfume samples and a notebook.

    The most lovely, personalized experience from Joshua! I came here with my partner who was really…read morehoping for a scent exploration experience, and wow did Joshua deliver! They truly catered to our preferences and told us the stories of scents (which is exactly what my partner wanted). This was my partner's birthday, and we were lucky to be there on a slow morning. Joshua graciously gave us a lot of their time and attention, and we both left with new scents we love and many samples to test as well. 10 out of 10 for product selection, quality and customer service. We 100% be returning for more in the future. Thanks again!

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    ZGO Perfumery - YouTube personality and expert Sebastian (" The Perfume Guy ") attended the EdP Frédéric Malle launch event and chatted with patrons! 3/1/26

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    5.0(43 reviews)
    4.2 miExcelsior
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    Flawless! Wanted something fun to do for a work event and decided on a guided succulent arrangement…read moreworkshop. Contacted a few vendors and by far Adam was the most responsive and informative. He made it so easy to plan this event for large group of 18. We had constant communication leading up to the event and on the day off everything was executed exactly as planned. Adam is kind, patient, and honestly his guided succulent workshop was therapeutic as well as fun! He was happy to take questions and just generally meshed really well with our diverse group. Everyone felt at ease and comfortable with him. He gave us plenty of ideas and inspiration for our arrangements. All the supplies he provided were amazing and there was so much variety to choose from. Would highly recommend him for your next team building event. The entire group was happy with everything!

    I did the virtual Botanical Tea Tasting with a small group as part of a corporate event, and it was…read morea very enjoyable experience that I recommended to my friends and colleagues! Scheduling and coordinating the event was a breeze -- Adam is incredibly responsive over email and easy to work with. The tea kits arrived packaged BEAUTIFULLY and securely, and were clearly of high quality. I was further impressed with the how Adam lead the tea tasting event over video call -- he was incredibly thoughtful and knowledgeable! He personalized everyone's individual tea tasting according to what teas they had selected, which greatly impressed us. He walked us through the history and background of the teas we were sampling, and at the end of the session he gave lots of practical advice on how to continue storing our teas for future use. I would absolutely recommend Adam's workshops to anyone looking to plan a (virtual) event -- the combination of how amazing, high-quality, and thoughtful the workshop experience is, along with Adam being wonderful to work with to coordinate the event setup -- makes me give a solid 5 star rating.

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    Hyegraph Invitations & Calligraphy - Hyegraph Invitations & Calligraphy Store Front with Crane Stationery and other fine custom stationery & wedding invitations.

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    4.8(253 reviews)
    8.9 miFinancial District
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    Hyegraph truly saved the day for our wedding. After a disastrous, stressful experience trying to…read moreprint through Minted and Truly Engaged, Jacques and Munnie stepped in and completely turned things around. Working with them was a powerful reminder of the massive difference between a faceless online website and a local physical store. The quality was far superior, the turnaround was just as fast, and the personal support was incomparable. Munnie, in particular, is an absolute gem. She took our custom design and used her incredible knowledge of color science and printing to actually improve it, ensuring the final product was vibrant and professional. She even went above and beyond to design custom envelope liners that perfectly matched our aesthetic. I am blown away by how fast, competent, and high-quality this team is. I've learned my lesson: I will always go local for my printing needs from now on. I can't recommend them enough. It was a truly a 5-star experience!

    We had such a wonderful experience working with Hyegraph for our wedding invitations. Mr. Oskanian…read morewas professional, patient, and incredibly detail-oriented throughout the entire process. He truly listened to our vision and brought it to life beautifully. The quality of the invitations was stunning -- elegant, timeless, and perfectly executed. I highly recommend Hyegraph and Mr. Oskanian to anyone looking for exceptional wedding stationery and service.

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    Therapy Stores - Glasses for screens

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    6.4 miMission
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    Lots of nice home goods and decor, cute stickers and stationery, and women's clothing. The…read moreemployees I encountered today were both friendly, greeting me on the way in and out and asking if I needed any help. Prices are higher but I feel good when I support these mom and pop shops instead of Amazon. I always try to stop by after dining at Stonemill matcha!

    I absolutely LOVE this store!! Therapy is exactly that: good, old-fashioned retail therapy for…read moreall price ranges! From funky, modern cookbooks to cute stuffed animals, purses, youthful and quirky women's clothes, beautiful silk scarves, and feminine jewelry (including real gold earrings!), to lots of fun cards for any occasion (including Jewish holidays, which is important to me!), socks with funny sayings on them, hipster aprons, soaps, candles, fun tchotchkes of all sorts, there's a LOT to delight in inside this wonderful store! I would call it WHEELCHAIR-ACCESSIBLE, because the entry is definitely accessible, and if anything isn't, the employees go out of their way to move things and make it accessible! Their attitudes in general are very friendly and helpful, as is that of the owner (it's a woman-owned store!). Therapy doesn't close until 7:30 pm, which gives you plenty of time to run in for a birthday card and gift after you leave work and are on your way to a friend's birthday party! Overall, Therapy is a fun, quirky, happy-feeling store, and I love that it's managed to survive the last few decades on Valencia St.!

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