I first found Eyes of Texas Laser Center through Reddit recommendations. I compared this place…read morewith several other popular places in Austin but found Dr. Shawn Wong to be my favorite from an online perspective. So, I decided that my first consultation would be at Eyes of Texas. The entire staff is not only friendly but very informative. It was difficult to ask questions because everything was covered from the start. Dr. Wong is clearly extremely passionate and knowledgeable about his work. I immediately knew that he is who I would trust to take care of my eyes. My surgery was yesterday and I couldn't be happier with the process or results so far. I am really looking forward to the end of the healing process. My only regret is not doing this 10 years ago. I highly recommend that if you are considering getting LASIK surgery to visit Eyes of Texas and Dr. Wong. I was shown the operation room and a comment was made that there was a piece of equipment in there that looked like R2D2. I'm now convinced that Dr. Wong is the Yoda of LASIK. Thank you all for taking care of me.

I called several places in regards to my cataract surgery. I found after talking to Janie (part of…read morethe amazing front staff team) I felt a lot more confident about setting up an appointment. She told me Dr Wong was very good at spending time with his patients. She was right. He explained very thoroughly my options and what he suggested based upon my situation. This gave me confidence in my decision. Surgery was better than expected, mainly because his pre-op person did a great job explaining what to expect and being coached and encouraged by Dr Wong all thru the procedure. It's not easy going thru this but his consistent encouragement makes it 100% better. All the staff are professional, friendly and on it. I've already recommended them to friends. Come see for yourself.

Staff worked perfectly in unison to give a very efficient work up. Dr Ngo gave the most in depth,…read morethorough exam I have ever had! Every employee that I interacted with was so kind and made me feel like family. Glasses came out perfect. Honestly can't think of anything that needs to change.

Great location! The staff and doctors are amazing! My entire family are patients at Bastrop…read moreFamily Eye Care!

Texas vision Georgetown has changed my life as far as my vision goes. I went through cataract…read moresurgery and I'm still going through a few adjustments that are going to make my eyesight even better. Dr. Reynolds is so very thorough plus all of his staff are so very kind and explain everything that's going on. Keep up the good work you guys.

My first visit went well then a year later when I tried to make n appointment and requested no…read moredilation because I had no one to drive me home, the young gal on the phone was snippy and said if you just want refraction you go to any optometrist. Maybe she was not aware that a retinal scan doesn't require dilation. So I'm not going back. They obviously just want the big bucks for laser correction & cataract surgery. A front office staff can make or break a practice.

Dr Packer was great and very thorough. The staff was engaging, kind and efficient. Loved the office…read moreand the frames they had available.

I'm extremely disappointed in my experience at Lone Star Eye. The star is for the desk person Grant…read morewho has genuinely been trying to help me, but who keeps running into rigid policies and lack of customer care at the company. In short, there have been multiple errors over many months, and I am not seeing LSE own and correct these errors in a reasonable way. I see from other reviews that errors and money grabs are a common theme here. (1) We discussed a specific contact lens Rx in the office, and then the wrong contacts lenses were ordered. When I attempted to reorder, it took months and multiple calls to receive the correct lenses. (2) When I went to fill my glasses Rx, I realized it was the wrong Rx. I called them to correct it, and they said since 60 days had passed, I would need to come back in and pay another $75. I was never even handed a copy of the Rx at the appointment, otherwise I would have realized the error on the spot, and we could have fixed it. They attempted to fix it by putting a random "Add" on the glasses, but I don't use reading glasses. I have asked them to own and correct this error, but they have dug in their heels on charging me another $75. I can't get a new - and correct - Rx for that elsewhere. Thankfully I noticed the error, and then the second error with the Add, or I would have been out hundreds of dollars on glasses I couldn't use.

I had two lenses inserted. Dr Chang is excellent. Really knows what he is doing. It is difficult to…read morelet someone cut into your eye and replace the lens while you are awake. If you are squeamish they have a sublingual (under your tongue) medication they can give you that makes it a lot easier. Recommended. Their office is quite good. Very clean and professional. Their office and financial manager has had a lens replacement and was comfortable to tell me why she liked it.

Have been taking care my eyes for decades. Did my lasic on my eyes, no problems. Have saved my…read moreright eye sight with guick appointment and to a specialist that save it. They will work with you and take care of you.

Loved Dr. Hirabayashi. So patient with all of my questions. Very transparent with explanations on…read morehow to prepare my eyes after fifty years of wearing contact lenses. The receptionists, the technicians, and specifically were fantastic. The process was very quick and efficient on the first day. There were some delays on the second day but overall, I am quite happy and typing this without glasses or contacts!!!

At the time of making my first appointment to the day of my surgery , everyone has been super…read moreprofessional and supportive. They have been very friendly at each appointment. As a patient feeling a little nervous, the staff always made sure that I was comfortable and relieved me of my stress. The staff in the outpatient surgery center were amazing. They listened to my concerns and made me feel comfortable prior to surgery. The surgery staff, doctors and surgeons, nurses all did an amazing job. I feel very lucky to be here with my new vision thanks to this facility who helped me with my cataract surgery. I would definitely brag about this office, doctors, surgeons and staff to anyone. The most impressive part about the staff is that everyone is so knowledgeable about the eyes. Great cookies up front.

Dr. Kristen Hawthorne is an excellent Doctor. She diagnosed my problem as cataracts and has…read moreperformed cataract surgery on both my eyes. First one three years ago and my other eye recently. I was given excellent care at Howerton Eye Clinic in Austin, Texas on the days of the surgery. Dr. Hawthorne was extremely attentive and was concerned about my comfort on the day of the operation and on the next day for my follow up appointment. I can see so clearly! Dr. Hawthorne has my eternal gratitude!!

When I made my appointment with Howerton clinic, I got a 'service' that makes their appointments,…read morenot the actual office. They do not send out any reminders or texts of upcoming appointments. I went to my scheduled appointment at 10:30 today only to be told I missed it and that it was at 8:15. I would NEVER schedule an appointment at 8:15 as I live far away and that's too early for me. When asked if they could accommodate me, they said, no, the doctor was gone. It was only 10:30am! Also, the first time I went to this office, the optician's assistant (that sets things up and does a few tests before the doctor comes in) smelled so bad I could hardly breathe. I almost complained then but I didn't. I will not be going back there ever again.

Surgery went well, but the recovery has been challenging. Dr Nguyen was a delight to deal with, and…read morepromptly fixed the mistake made by their accounting department. She always explained my treatment plan to me in vernacular I could understand, and was always upbeat about my prognosis when I was not. I miss my weekly visits with her.

Cunningham was worthless. Terrible communication. Did…read morenot help me at all with my dry eye. When I left the last time, I had no future appointments scheduled or suggested. No plan of treatment. Very little information other than yes I indeed have dry eye. I had great hopes, seeing as how the name Dell was so respected. I don't know what his problem is. I tried very hard to find out what to do. He did "suggest" I could try IPL. But really did nothing to make me think that might help. Terrible experience!! In simple terms, he's a real jerk!

I cannot express fully how amazing this optometrist office is!…read moreFrom scheduling and on is A+. I wish I could give ten stars. Dr. Shah is absolutely fantastic. Extremely thorough and caring. She takes the time to explain everything and address concerns. They use state-of-the-art testing systems that are so futuristic and accurate. I love technology. I seriously have never had an eye exam like this before. The technician (Alejandra) who assisted was professional, kind, and caring just like Dr. Shah. The front end staff are phenomenal. Shoutout to Amy and Comet at the front desk. The office manager, Rubi is so sweet and her customer service is excellent. Speaking of excellent customer service, April is stellar! She helped me with insurance processing, picking out just the right frames, and getting me all the bells and whistles without any hardcore upselling (I despise going to places for an eye exam where they make you feel almost forced to buy frames from them). I've never felt more at home or been out more at ease. I had some concerns about my right eye and Dr. S. astounded me with her knowledge and again, care. I'm looking forward to seeing everyone again when my new glasses arrive.

Dr. Shah is truly amazing! She is extremely smart, thorough, and takes her time to explain things…read moreto you in language you can understand. The administrative staff is also on point. I highly recommend this practice.