We visited Bass Pro twice within a day or two apart. First day, we were helped by Nathan. Nathan was great. Very, and I mean VERY informational. He was great to talk to and just pick his brain. We made our purchase and we were on our way. The next day we went, I was helped by James. James was coo but he talked a lot. And the pressure to buy, buy, buy a gun was just more than the actual sales person. He pulled out his phone and showed us his collection of guns he made which was quite impressive, but, I do not want to buy a gun if I don't need more than what I am already getting. That was the most annoying part. read more

It's my happiness place to visit. So much stuff to buy and so little time to do it. I recommend at least visiting once.

If you like the outdoors for camping and fishing this is your place. Located at Katy Mills mall , there is a wide array of items for the all your outdoors needs . I always find some cute items for kitchen type gifts . Worth a look ! read more

Bass Pro Shops - Outdoor Gear Near Me - Katy, Texas

Did not know that while my two daughters and myself were enjoying looking at the fish tank that I would be bombarded and tricked into trying to purchase a time share from Hilton hotel travel agents. Made it incredibly uncomfortable for myself and my children. We won't be back. Also. The lady working at customer service needs a lesson in customer service. Do better. read more

I had never been to a Bass Pro shop before my visit here. It's huge and has literally everything you can need for the outdoors. We came here on Easter, as my friend made a reservation to do Easter Bunny pictures. BP offers a complimentary print (with the option to purchase more prints) for each attendee which I think is awesome. After our photo shoot, we shopped around a bit. Lots of brands to choose from, and lots of fun things for kids. The staff were pleasant and the store was clean and well organized. I really like all the fish inside and all of the fun details and touches. I also appreciate the staff who worked on the holiday! read more

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Big, big store with quality outdoors gear and clothing for people of all sizes and shapes. Sales are good too. read more

Bass Pro Shops - Outdoor Gear Near Me - Katy, Texas

Huge store catches attention. Never been here but all the outdoor decor catches attention. They have a huge fish tank with huge fish inside. They had good deals through out the store. read more

We came in looking for beach chairs and we could not find the ones we needed. Ashlynn helped us look for them and then ran to search the back for us, and found the last 2, exactly what we needed for the event today. She was so nice, a big thank you to her for helping us. read more

Once you go in here, if you are a fan of fishing/boating/camping/hiking/hunting...the great outdoors, it's tough to leave. Get your fishing license here, talk to the employees for fishing tips, get all equipment you need for outdoor activities. Great place and great prices with very helpful employees. I have come here for many years and always impressed. Let her go to Marshall's a few stores down and spend your hours here guys. read more

I cant get into a bass pro or cabelas without them stopping me at the door and standing in my way to tell me about the credit card they have. I already have it. They even told me they have a special event for club members. I was then reminded by like 10 other employees about the event and one employee even gave me attitude when I was trying to checkout because I didn't want to stay and enter the raffle. She wasn't even the cashier. It's not as fun to shop there as it used to be. read more

First time coming here with my kids. This place is massive and has everything you practically need for camping, fishing, hunting, etc. They have a lot of firearms and ammo for a decent price. They sell boats and ATVs, clothing, footwear, tons of fishing rods and other equipment. They have crossbows, camping gear, you name it. It's awesome! I didn't take a pic because I forgot, but you can spend hours in this place. Staff are friendly and informative. The parking lot is huge and shared with the Katy Mill mall. read more

I shop at the Katy store often. I was going on a special saltwater fishing trip with my grandson and Tim at the store was amazing. His help selecting the tackle was invaluable. I got a lot of tips from him too. Thank you Tim. read more

I will give you four stars mainly because the employees every single one of them around the Santa thing was very nice knowledgeable and helpful. Santa was very nice took the time to talk to all of my kids and he was very surprised to see a little boy he was happy big smiles. We took our pictures got candy canes from Santa. Even got extra candy canes for me lol from the employees. Walked around to see the fish tank my daughter got scared and screamed so that was fun ha jk. She loosened up once she seen a fish move around and then she wanted to touch the glass. Walked around trying to find the knives nobody knew where to find the knives I even had customer service call the store nobody could tell her. Walked to the front there was pocket knife at the front. This was our first time and I had a stroller I tried to go back out the side me and my 4 kids came into because it had the stroller part the old man told us to go down the other side of the store to leave and I got upset because just outside the door we was at my car was there. My kids were tired so was I, I asked if I could just go out the door the guy started to get rude and said ma'am what are you talking about the door is just right there around the corner I said really I was told to walk to the other side of the store. I said I am so sorry this is my first time here read more

Bass Pro Shops - Outdoor Gear Near Me - Katy, Texas

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It was my first time into Bass Pro Shop recently & I enjoyed walking around & seeing the numerous sections they had. Love that they had a free Halloween pic for my kid. My sole complaint is the sales staff as they were slightly aggressive for my taste. They will come up to you to try to get you to sign up for a credit card or try their travel deals. I can't stand going into a store & being bothered by sales people. Please leave me alone & let me browse in peace. I probably wouldn't come back because that's how much I want to avoid pushy sales people. Sales people are eager to make a sale but the staff I approached behaved like I was bothering them by asking where certain sections were or if they had more of a specific item in stock in the back. One employee didn't even know what archery was so I had to say "bow & arrows". read more

Returning again, unfortunately second time wasn't pleasant as well. I tried to give them another try but it definitely didn't go well. I see they still have the old witch up front and unfortunately you think someone with such an ugly attitude towards customers and coworkers they would get rid of. Thankfully I was helped by someone else instead of her. But yet again coming back to do an exchange, she forced someone else to take care of me cause she stated she just didn't want to. I will definitely be contacting corporate since the manager does not plan on doing it. read more

I tried to price match an item as stated on their website, but the manager quickly refused. The management seemed more interested in asserting authority than helping customers. Very disappointed. read more

When I travel and have the kids with me, we enjoy coming here so the kids gets to see all the stuffed animals and the fish aquarium. Great sporting goods for fishing, hunting, camping, swimming and etc. read more

Bass Pro Shops - Outdoor Gear Near Me - Katy, Texas

Service at the firearms counter is a joke. I have almost never been helped within 20 minutes and there are always 3-4 employees just sitting back there talking. If you need something from the optics side your best bet is to go to Academy or another Bass Pro/Cabela's. Just an all around horrible experience at the Katy Bass Pro. read more

Bought a new Benelli Raffaello 12 Gage Shotgun waited 5 days for it to arrive. Get down there they cut open the box gun looks great staff member can't get it put together says he has to give it the Benelli bump and slammed in on the concrete. The wood ended up with a chip after the benelli bumb. I complained and they said its sold as is. They would not order me a new one. Only could get a refund. Benelli Bumb on a $3,000 gun where do that find theses guys? read more

Do not buy a bad boy from this place. We bought a brand new buggy, drove it 3 times, then it stopped working. Would not hold a charge, so we took it in before covid. No one was available to look at it, everything was closed for the some time. Once things opened back up we followed up, they had our buggy outside the entire time!! And they couldn't even fix it! Brand new, and only got to drive it 3 times!!!! But hey bass pro shop got their money so that's all they care about!!! Now we have to find someone that knows how to fix it! I will have to replace all the seats and probably some tires!!! What a joke! read more

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Poor customer service and stole my card valued at $440. At this time, we are going to follow our previous decision and not refund you for the gift card. Gift cards need to be protected like cash. read more

This is an excellent point of entertainment, action, activity, and shopping. Almost a tourist attraction, when you include the rentals. The quality of products is not the common threads you would find in a lower end store. Versatile selection, expected pricing for good quality products. I would suggest that they amp up their non existent customer service though. However, and nonetheless I would recommend you consider their products and rental services as a well recommend option and experience. read more

Terrible place to shop. Management is aggressive and fail to take things like firearm safety seriously. Poor quality in both services as well as products. Don't buy rusty guns here. They refuse to fix the firearms storage so the vast majority of the firearms have been subjected to far more abuse than a "new" firearm should. read more

Bass Pro Shops - Rusty "New" - Outdoor Gear Near Me - Katy, Texas

for Christmas my wife wanted to buy me a off road GPS so we walked up to the counter where the gps and depth finders are. There was a large gentleman sitting there. I ask him if he had the Zumo gps. He seemed irritated and stated they did not carry that brand in an irritated manner. I explained that it was made by Garmin and they have Garmin products. He said " we don't". When we walked away my daughter and wife said man you pissed him off by asking questions. That's fine we bought it online and got it next day. Bass Pro you can do better. read more

The store is huge. Think like this home depot for the outdoor lovers. They have fishing poles to fish inf boats. From A to Z for the outdoor they have it here. I came for their fishing department. Did I mention huge selections. I got poles and reel and fishing hooks and fishing lines. Etc. You got the point. For those of you do not know exactly what you want or what to look for get an associate as soon as you walk in. The store can be over whelm at times. But I love it because it is one stop shopping for me. I love the giant fish tank they have, good for the kids and me. Check it out this store is surely an adventure by itself. read more

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Stopped by looking to get a 22LR semi-auto pistol to introduce my daughter to range shooting. There were 4 guys working the counter and two customers. When I asked if one guy was free to speak to me, he told me "NO" and to scan their QR system to que up in line. No problem for me, so I did as he said. Heard them call out the next guy in the que, he was not around so I figured I was next. Two sales guys finished a gun sale to a couple, one guy was waiting on someone who just popped up and wanted to talk shotguns, and then the guy who spoke to me went to help someone on the floor. When he came to ring the customer up I asked about the que and he told me that he would get to me after he finished with the guy on the floor. Told him not to bother and walked out. They seemed not interested in helping me so I will never buy from this place again. read more

This is for an online order sent to the store. My original order was May 20th, 2020. I received a confirmation email my order was being processed. After that, I've received constant updates saying my order was delayed. I get that, it's COVID and what I was buying is hard to get right now. But after multiple months, my CC was just charged and I didn't get any communication saying my order had arrived. I also can't talk online because that's down and get get anyone at the store to answer the phone. This is just TERRIBLE customer service experience. It's a 45 minute drive each way to get to the store, so should I go, should I not? I've been charged on my CC with no update. Up your game Bass Pro, I will not be ordering from you again. AWFUL CUSTOMER SERVICE! Shame on you.. read more

Great store to explore where can find something you need but only drawback is no restaurant. Their excuse is it is attached to a mall but the food at the mall is not very good. I noticed some changes in apparel brands and enjoyed the fish tank. read more

Bass Pro Shops - Fish tank - Outdoor Gear Near Me - Katy, Texas

This review and 5 stars are specifically for their boating department. Came in to buy a Tracker Jon boat and was helped by the best sales associates. There were a few hiccups (none of which were the associates' faults), but it was a very pleasant buying experience. Charles was new, but a great communicator and kept us informed at every step of the process. Brian and Janet also helped us with great sincerity, even though it wasn't their sale. It was raining fairly hard and Brian ran outside to get our boat's serial number to expedite the paperwork. Gave us his card and told us to call him if there were any problems with the boat, even though it didn't have any warranty on it and he would see what they could do for us. Although we don't expect there to be anything wrong, we really appreciated his offer. Janet took over for the finance person who went to lunch, so we wouldn't have to wait an hour for him to come back. (She actually did the paperwork for a previous boat we bought here a few years ago.) Michael at parts & services helped us load the boat on our truck and took it upon himself to replace a plug that seemed shoddy. This location seriously has the BEST boating team. Everyone was very friendly, efficient, and sincere. We were extremely impressed with the excellent customer service. Highly recommend buying a boat from them. read more

We went to Bass Pro in Katy to look at archery equipment. Angel the sales associate was extremely patient and knowledgeable. He taught us everything we needed to know about all the different types of bows, arrows, accessories. He helped us make an informed educated decision on what items to purchase. We were very impressed and thankful for all his help. We bought a lot of items because of Angel. We also got a large target. it was Christmas Eve. And we didn't feel rushed or pushed. He focused on us as the customers and helped make Christmas better. He exudes what customer service should be. read more

I love Bass Pro, but I received horrible service from the only female behind the gun counter. I spoke to a manager about it and just as I was doing so, witnessed her selective service. Nice to the other white lady, rude and bitchy to me and another customer to whom I was not with. I came for a new scope and a new shotgun. Welp read more

I had a product to be returned and forgot the receipt. Only to return a few weeks later with said product (garmin) only for them to tell me since it was so old (3 months) there is nothing he can do. This child had no idea these are the things that we make money with. Worst service ever. I will pay double elsewhere to never buy a thing from this company again. read more

Always always always. This always only has register open. A store this size. It's absolutely ridiculous

I can't, for the life of me, figure out why Bass Pro Shops keeps sending me credit card applications. I am not a hunter or a fishing type person and I don't really look great in camo. Still, they want me as a customer. This really is an interesting store although I can't really find anything for myself here. My husband's uncle is an avid hunter and we can typically find him a nice gift at Bass Pro Shops that he can use while he's out stalking wildlife. Mostly, I go for the huge fish tank feature inside the store. I think it is really interesting to see and figured my daughter would enjoy seeing the fish in such a habitat. But, since we had to walk through the store that is covered in dead and stuffed animals she was a bit traumatized. Now, each time we walk past the section of the Katy Mills Mall where Bass Pro Shops is located, I have to help her cover her eyes and guide her blindly past the store so she doesn't see the heads of animals mounted on the walls inside and outside the store. This store is a destination for many in the Houston area though and very popular with people looking for ways to increase their enjoyment while hunting, fishing or camping. Very interesting items in the huge store with gift items for outdoor enthusiasts that don't mind the dead animals throughout the store. My daughter is not impressed though. read more

Bass Pro Shops - Outdoor Gear Near Me - Katy, Texas

Really great store for anything needed for the outdoors! I especially enjoy all of the available options they have for different products making the entire experience a one stop shop! read more

This is my kind of store. I could spend hours here just walking around browsing. So much to look at. So many toys. So much to want. This is a 5 star experience all the way. read more

Employees are friendly and attentive , welcoming vibe inside the store , store is stocked pretty well and would recommend. I would shop here regularly but only visiting Katy Tx for week. read more

Fish tank, clean, bathrooms at the front, this is like Disneyland for dads lol and all outdoor enthusiasts. You can spend all day in here if you look at all products. Bottom line if you've never been to a Bass Pro Shop, you don't get out much, this place has EVERYTHING in the outdoor, fishing, hunting, camping, shooting, knifing, toys, bedding, home, lamps, candles kind of place and it's about the size of a rodeo arena. For fathers day... this is a perfect fit. This location is at the Katy Mills Mall, bathrooms in to the right and don't forgot try their Jerky and non-high fructose corn syrup bread and butter pickles. read more

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I don't need smart ass comments from the traveler sales people when I'm on the phone with my wife because I did not get off the phone to have a sales conversation with them. They are aggressively trying to sell me something I didn't even ask for nor I am interesting in buying. This is horrible customer service. You should be ashamed of yourselves from harassing customers as they are trying to shop. read more

I came here with my mom who is disabled and has a handicap tag. The handicap parking is the FURTHEST parking from the door. I'm not sure why... It just is. When we asked inside the nice greeter guy said that Bass Pro Shop has been trying to change its parking situation for awhile, but the mall won't let them. So, I guess I can't fault Bass Pro Shop, but if you come here with anyone disabled, drop them off at the front door and then park. This Bass Pro Shop is huge and always seems busy. They have your typical Bass Pro Shop selection: fishing/hunting/camping gear, ATVs, boats, and any clothes that come in camo lol We mostly come here to look at the boats and ATVs, purchase cast iron cookware, and laugh at whatever redneck randomness we can find (and this place has plenty). Everyone that worked here was friendly and the store was clean. My only complaint came when we went to check out. The card reader had a hard time reading my mom's card. They wanted to do the manual card reader (remember those swipey things with the paper from like 1993???) and my mom was uncomfortable with that for whatever reason. So, they had to cancel that and ring up her stuff all over again at another register. They had a hard time with her card at this register as well and the manager had to wrap her card in a plastic bag to get their old, tired readers to read her card! Her card isn't old or tattered, so the whole situation seemed silly. I think it's time for Bass Pro Shop Katy Mills to get some newer card readers! read more

Bass Pro Shops - "Redneck Party Cup" lol Another hilarious BPS find - Outdoor Gear Near Me - Katy, Texas