Great service in the bike department. They are happy to give suggestions on what you may need for…read morethe type of riding that you do. They will show let you in store test the bike and fit it to you. They know their merchandise and it shows.

The sales signs are deceiving so shopper beware! The sign here shows items at 40% off but when I…read morewent to check out, there were not.

Excellent service, thanks to all the Camping World team that helped with our purchase, they were…read morefantastic from start to finish. It was a very busy time and the reception, sales, parts, finance did a bang up job!! Much appreciated.

I would give Camping World a negative 5 if possible. The absolute worst customer service known to…read moremankind. Took my trailer in on 12/30/25 with an agreed price and 4 months later they finally have the warranty repairs done. Of course 2000.00 less than the agreed price. I would've hauled my trailer away, but the clowns lost my signed title! Try to get a manager on the phone is next to impossible and even harder in person! Go anywhere other than Camping World Katy, unless you like stupid.

Ever find yourself halfway to your destination, and you forgot to pack your swimsuit? Well, that…read morehappened to me on a recent trip to Galveston, where everybody was going to the pool and guess who forgot their bathing suit? I remembered all the other accoutrements: sunglasses, cute hat, flip-flops, sunscreen, and everything but, you guessed it, my bathing suit! Using my trusty Yelp app, I found a nearby beach place that sold bathing suits, and when I walked in, I was greeted by the sales person over the sound of large fans and classic rock. I tried on a bathing suit, but to my chagrin, these coconuts needed bigger holders. So I thanked the sales person and headed around the corner to Academy where I bought a two-piece front zippered top and matching bottom that looks like I should be surfing on a surfboard but if you know me, that is highly improbable. So I headed back to the hotel with a $91 purchase that I thought was overkill for a pool party and very unlikely for me to wear again. Once I got back to the hotel, it seems that pool plans were not going to happen and we were going straight to dinner. So your girl never got to wear, said beach outfit. She nice back home, a few days later, I looked at the bag with receipt inside, bathing suit pieces untouched, I decided to head to my local Academy to return it, and I wondered if I would have problems. When I walked through the door, I was greeted by security and he opened the bag and put a return orange sticker on it and directed me to a cashier who immediately scanned it And asked me no questions and the funds were immediately returned to my card, I just had to print my name sign and that was it. The easiest return ever. Thank you Academy and maybe this is my sign to take more active classes and maybe I'll go back and get that bathing suit after all lol

Worst customer service!! I ordered 1 just 1 black Nike hoodie and got a navy blue 1. I tried 5x to…read morechat and every time I got disconnected. I finally called and after 20 minutes of holding i was told they could offer me a $5 discount. I said keep it and hung up. are they serious? it took me close to an hour to speak to someone for them to tell me they spoke with their supervisor and was advised they could offer me $5???? So now ill use my time wisely and give everybody fair warning about this company!

Sales prevention is a pervasive disease , it raises its ugly head when a company has no competition…read more. 4 sales prevention specialists brow beat me on simple school logo designs and at the end of the process Informed me it would take 2 weeks to design and print a school logo in house ! Luckily I have a choice so I left . Sales prevention was a success for Brammers today in my case .

I'm so glad this place exist! I've ordered several customized printed tshirts from here and I have…read morealways been satisfied. I love that they don't have a "minimum" amount of tshirts or money to place an order(like online in custom-ink); I've only made orders of 2 tshirts. Surprisingly, the customer service skills of ***ALL*** the employees are lacking. But the products and the competitive prices, make up for the bad customer service; that's why I gave them the full stars. I will absolutely keep buying things from here!

We came here because our cooler's wheels were getting pretty bad after withstanding many a track…read moreand field meet, and two big road trips, so it was time to replace it. We went in around 1:40 on a weekday, so there weren't any customers in there. The employees had some friends visiting in there, so not one of them greeted us when we went in. We walked around and not one of them asked if needed help. When I said multiple times that I was trying to figure out a price for an item, not one of them bothered to say anything along the lines of," How can we help you?". I guess it would have stopped them from talking to their friends and planning their dinner for tonight, as I was overhearing. We were going to buy a small backpack cooler and a rolling cooler, but after the crappy service we chose to go up the road to Rtic to purchase a better quality cooler where the employees are so much more helpful. The prices aren't really anything to write home about anyway. Needless to say, we won't be returning here.

I got the Igloo Playmate Elite MaxCold 16qt Cooler. I am using it for groceries and to go foods…read more I stop mornings in San Francisco's Chinatown on my way to work and pick up prepared foods like roast duck and dim sum. If I stop on the way home, the items are sold out. Using one small ice pack, my foods stay cold all day. The company says the MaxCold cooler that the Playmates by 25%. Carrying it on the Muni, I must look like a construction worker. Haha! If they only knew! It's hard to find the MaxCold versions for the right price. I checked this website and found a stores that seek it. I found mine online at Target. Oh, USA made proudly in Katy, TX!

Did not know that while my two daughters and myself were enjoying looking at the fish tank that I…read morewould be bombarded and tricked into trying to purchase a time share from Hilton hotel travel agents. Made it incredibly uncomfortable for myself and my children. We won't be back. Also. The lady working at customer service needs a lesson in customer service. Do better.

If you like the outdoors for camping and fishing this is your place…read more Located at Katy Mills mall , there is a wide array of items for the all your outdoors needs . I always find some cute items for kitchen type gifts . Worth a look !

I had never been to a Bass Pro shop before my visit here. It's huge and has literally everything…read moreyou can need for the outdoors. We came here on Easter, as my friend made a reservation to do Easter Bunny pictures. BP offers a complimentary print (with the option to purchase more prints) for each attendee which I think is awesome. After our photo shoot, we shopped around a bit. Lots of brands to choose from, and lots of fun things for kids. The staff were pleasant and the store was clean and well organized. I really like all the fish inside and all of the fun details and touches. I also appreciate the staff who worked on the holiday!

I shop at the Katy store often. I was going on a special saltwater fishing trip with my grandson…read moreand Tim at the store was amazing. His help selecting the tackle was invaluable. I got a lot of tips from him too. Thank you Tim.