Usually I enjoy shopping in the store. Store manager is courteous, knowledgeable and helpful…read more Unfortunately last Sunday it was completely different experience. Total lack of customer service, rudeness, lack of interest. It came as a surprise, I will certainly not shop there any more. Great way to lose long term customers.

Very good impressed with their customer service for the past 2 times in this store.They offer a…read morewide assortment of tactical gear and attire. Will definitely be back to look for comfortable pants to teach Krav classes once pandemic is over.

It's false advertising as usual, because it's in the USA (specifically Texas, on the NW edge of the…read moregreater Houston area), rather than in Colombia, or Columbia SC, or the District of Columbia, so no matter which way you look at it, it's a lie. But I'm not one to go Medellin in other people's business naming rights. I'm just trying to Cali it as I see it. I just hope the guy who works here that was complaining that his wife is always at the bar trying to pick up other girls is not as psycho as he sounds. He said he might just buy a gun and go to the Barranquilla. I told him that guns should be outlawed. And so should false advertising about where a store is. IT'S NOT IN COLUMBIA. But recently, having been to the store a few more times now, we like it even more. They have a bunch of great stuff, and if it was just a little cheaper - despite the outlet prices which make it cheaper, supposedly - then we would probably give it five stars. Originally I said This Columbia outlet store is awesome. They have good deals on their merchandise. Columbia makes really good outdoor clothing. Sales associates are always friendly. I found a great jacket here. Slightly pricy but then so is my gf on weekends. Hey, I just met you And this is crazy But I need a great jacket So Columbia maybe?

I'm a Columbia fan, and this store is one of my favorite places to shop, especially for winter…read moreclothes and hiking outfits. The staff are helpful, and this place is tidy and inviting.

The people there are so nice and they can help out anyone from a beginner to a master angler. They…read morehave such a wide selection of rods and lures to purchase and their merchandise is amazing. You will be saving money by going here than some other expensive fishing stores.

Needed a specific line with a loop and couldn't find it... was referred here by another tackle…read moreretailer and let me just tell you... WOW! What a shop! Benjamin is a treasure trove of knowledge.. these guys had the line I needed, guided me towards leaders more suitable for my style of fishing. I couldn't help but pick up some new flies for the box too! Will for sure come back!! Thanks boys!

Would not recommend this REI. Not a lot of actual hands on…read moreclimbing and hiking knowledge in the back packing area. Men's clothing manager is sharp but the other gal was clueless as to how to layer for high altitude climbs. Friendly at check out but they need more people.

From this shopping experience I remembered why I stopped shopping at REI. I am a jack of all…read moretrades so no particular day might be the same for me and that includes my clothing choice. Follow along because this prelude plays a part in my review. On this day the sun was blazing and I had some demo work outside so I am in a long sleeve sun blocker shirt, work jeans with some stains, a pair of steel toe boots and a boonie hat. I researched and saw that this was one of the few places that carried Buff Coolnet UV protection neck gaiters so this was my primary reason going to REI. I walk into the store start looking around and a sales associate pops out of now where and asked if I needed assistance. Harmless enough until I walk to the location that the neck gaiters were at then I hear on the intercom that Mr. ???? is needed in the area that I was in and the phone rang near me. Still Harmless?? I am still looking around next thing I know I see a CUSTOMER (Loss Prevention Specialist) out of the corner of my eye. At this point, you are probably saying to yourself really....Ok, let's continue then. I see some items that I have been looking for which are on sale so I pick up some Thermocell canisters, natural bug spray, a couple of first aid kits, and some other things I do not remember. I thought these would be some good stocking stuffers for friends and family. I move to look at the carabiners and this CUSTOMER slowly moves over in the same area. Now I am like really dude!!! I look around the store three regular customer on the right side of the store looking at kayaks and bike gear, two older regular customers on the left side with three boxes of boots open, two sales associates at the front. I proceed to go to the backpack sale section and as I am looking at the prices and the craftsmanship of the material, this guy is following my every move passing by me twice looking at the items in my hand. At this point, I mentally say Game On! Most Loss Prevention personnel cannot maintain eye contact because they do not want to be detected or their facial expressions tense up (micro expressions) and if the subject that is being followed make erratic moves then it is hard for them to follow a normal pattern of surveillance so every time he proceeded to follow me I did a quick button hook and end up in the same location as I started from but in a closer proximity to him. After about 15 minutes of this cat and mouse, I turn and walk up to him and said, "Look dude, I have no place to be at the moment and I have the time if you still want to play theses games!" He replied, "Sir, I am just shopping". I said, "If you were just shopping you would not have been following me for the past 15 minutes while I shopped and like I said I have the time." He looks at me and walks away as if he is shopping. I reported the incident to the Team Lead Associate at the front desk and they seemed befuddled and said, we do not have Loss Prevention, sir. I described the guy, black polo, khaki cargo shorts, chaco sandals, hairy arms, dirty brown hair and the Team Lead states let me try to find the guy you described. The store is a small REI and the Team Lead leaves and does not return. At this point I am looking at the front door and no one has exited. The other Sales Associate started ringing up my items a bit nervously making small conversation. Once she found my information in the system for REI rewards, she looked up with a normal customer service smile nervously ( she knew what was going on) and gave me my receipt and told me to have a good day. NOW, I remember why I stopped shopping at REI and order most of my outdoor gear from Backcountry.com

It's a Yeti Store. Expected…read more Only 4/5 stars because their engraving option for the cups don't have Texas A&M, only t.u. . But good store if you are shopping for yeti products. Recommend.

I loooove this store. They have so much selection of high quality Yeti coolers and more…read more Super friendly staff and although would not recommend going on weekend since very busy area may be worth a visit for fun YETI items. I love my large YETI cooler I travel with when visit Florida to visit my mom and dad.It has saved us more than a few times to keep our items cool since we have been stranded in traffic 1 to 2 hours . Absolutely recommend a visit!

According to their yelp site they are open currently and have been open for the past few days. We…read moredrove the 30 miles from Houston to this location. When we arrived they are closed due to current conditions. Not a big deal but up date your store hours and availability.

Located in Houston Premium Outlets mall, this New Balance store sells factory seconds. I have been…read moreshopping here for years and honestly cannot find what's wrong with any of the running shoes that I have bought. They all seemed fine to me. Savings are anywhere from 25-50% off of retail. I usually visit here a couple of times per year and always receive friendly and helpful customer service. My only regret is that up until about 3 years ago, they were in a much larger store space that allowed them to display much more inventory.

I ordered the micro Draco and got it shipped here for pick up. Ernie was super welcoming the second…read moreI walked in and very detailed in explaining the process of how everything works. It's not just some huge gun shop where you're just another customer or number he makes the process feel like you're family. Definitely recommend shopping or getting your firearms shipped here for pick up!

This is the second outlet in Texas located at the Houston Premium Outlets in Cypress…read more You walk in and are welcomed by the store manager and friendly staff who offer beverages and assist with clothing needs. There's bottles of Topo Chico in the Yeti by the entrance. There are some newer items in the center, but the other items along the walls are marked on sale, which they receive from the retail stores and resell here. Everything is color-coded. Items are decently priced compared to Lululemon right across, which is ALWAYS busy and too crowded to even walk the aisles. Vuori is more open. The quality of the fabric feels nice, and they have tops that are moisture-wicking or have built-in padding for women's tops. Their workout gear is great for running, yoga, and Pilates. There are 3-4 fitting rooms towards the back. I like the curtain detail to close for privacy and the rug, so you're not stepping barefoot on the cement floor. Excellent service. This was our first and last stop after walking around for what we needed (and then some).