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    Baskin Robbins

    2.8 (4 reviews)
    Open 11:00 am - 11:30 pm

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    Sub Zero Nitrogen Ice Cream

    Sub Zero Nitrogen Ice Cream

    3.8
    (52 reviews)
    8.4 mi
    $$

    This was my second time doing nitrogen ice cream and I am a fan! We have a place like this here in…read moreSTL and I just think the concept is so cool! It's a little on the pricy side but it's a neat experience in a tourist town so I let it slide! I got the birthday cake mix they had preset. There is a wide menu of already preset concoctions. I would go here again! Centrally located in downtown near all the hustle and bustle of all things magnolia.

    Absolutely ridiculous customer service. The line was backed all the way to the door, and instead of…read moredoing his job, the young male employee with pink hair kept stopping in the middle of serving customers to scroll on his phone like there wasn't a lobby full of people waiting. He acted like he couldn't care less that the line wasn't moving. To make things worse, there was another employee in the back just sitting there eating. Maybe she was on break--I don't know--but from a customer's perspective, all we could see was one employee struggling to move the line while another wasn't helping at all. The wait was so bad that I watched at least 15 people walk out because no one wanted to stand there while the line barely moved. It was honestly embarrassing to watch. If you're scheduled to work, then work. Customers shouldn't have to wait forever because an employee is more interested in their phone than helping customers. Management seriously needs to step in because this was one of the worst customer service experiences I've had. I definitely won't be coming back if this is the level of professionalism they allow.

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    Size small and it barely filled up the cup
    Size small and it barely filled up the cup
    Sub Zero Nitrogen Ice Cream
    Sub Zero Nitrogen Ice Cream

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    Baskin Robbins - icecream - Updated August 2026

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