Oh please im sure the only 2 positive rating is by the owner, friends or employees, my wife goes in there with our 3 little kids, one needs to use the bathroom. the owner says no cant use. i understand its not for customers but when your in the ice cream business you might want to be a little more accommodating to a mom with 3 small kids.
Beware of the up sell. I go in there they were having a special so I ask what is the special the tell me, I say ok ill take that. my 4 year old picks the flavor, the girl who was very nice makes up the ice cream puts it on the counter all ready to pay then asks my 4 year old if he wants a topping what do you think the answer is. so i think she is being nice its included (yes stupid me) but a $1 for sprinklers that was over half the price of the cone. clearly the owner is teaching teenagers how to up sell (thats business I understand but not good customer relations) I will never go in that store again. no one likes to feel like they were taken advantage of even if its only a dollar. mr ice cream store owner hopefully you gain some insight from this review and dont think im just being nasty. sometimes nice guys finish first.
there is a store on larkfied road in east northport its also a dunkin donuts. I go in there, ya know what the guy does before i even order, he slaps down 2 munchkins FREE OF CHARGE for my 2 kids that were with me. and no up sell. sure you dont have to give things a way but its good business and now that is my go to store. my wife and babysitter also have great things to say about this place also.
Im in business too, I always try to give a little when appropriate and i never take advantage of anyone.
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