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    Baskin Robbins

    3.0 (47 reviews)
    Closed 11:00 am - 10:00 pm

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    Pralines and cream on a sugar cone
    Shayla B.

    I mean... it's Baskin! How can you NOT love this classic ice cream spot?! What sets this location apart from the others for me is the great service and cleanliness. Came here with a friend for a sweet treat after doing some wine tasting in the area, and it did not disappoint. The gentlemen working behind the counter were super sweet and helpful. During COVID, they aren't doing any samples but if you've been to Baskin, you should already know what your faves are. My two Baskin faves are Pralines n' cream and Butter Pecan. It's safe to say that Shayla loves her BUTTAH! Buttery ice cream just does something to my lil' soul. I opted for a scoop of Pralines n' Cream and it tasted just as lovely as it always does when I go to any Baskin. Shoutout to the cleaning crew! This place was literally spotless inside. You can definitely tell that they are taking the COVID protocols seriously. The inside is closed for dining, but they have a few tables out front where you can sit and enjoy your ice cream. And this is precisely what my friend and I did. It was nice to escape the busy crowds from downtown and to just chill and enjoy some ice cream. I'm happy that this Baskin Robbins is around to treat my sweet tooth when I'm roaming around in Napa Valley.

    Ghost pepper ice cream

    They always have great ice cream always fresh and consistent!! Plus great staff that's always helpful!!!! It's childhood favorite and love the pink spoons and clown cones !! The new ghost pepper ice cream is so so yummy a must try !!

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    1 month ago

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    1 year ago

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    3 months ago

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    5 years ago

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    3 years ago

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    1 year ago

    great customer service from dre!! he was nice and great energy, he gave us free hats and was very nice, #givedrearase

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    2 years ago

    Best service ever the two workers that served me were called Andy and jj best service really nice should get a raise

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    4 years ago

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    4 years ago

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    5 years ago

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    3 years ago

    Ordered banana split delivered by door dash it came with absolutely nothing I ordered on it

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    3 years ago

    This place is filthy. Next level dirty. Second day in a row. Same dirty floor and behind the counter equally disgusting.

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    4 years ago

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    5 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    11 years ago

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    10 years ago

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    7 years ago

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    9 years ago

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    6 years ago

    I came here with my sister and the girl who was helping was over all rude. Wouldn't recommend if prefer to go to Ben and Jerry's Instead

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    6 years ago

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    9 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Baskin Robbins

    Review Highlights - Baskin Robbins

    Stephanie is the store manager and she is also in charge of creating all of their ice cream cakes.

    Mentioned in 4 reviews

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    Live Fire Pizza - Lapperts Ice Cream inside Live Fire Pizza / Mint & Kauai Pie

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    2.0 mi
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    Stopped by Live Fire Pizza at Oxbow Public Market and it was so good. We tried the Bee Sting pizza…read morewhich has a thin, crispy crust with pepperoni and jalapeños amongst other toppings and that drizzle of honey was perfect. The sweetness really cuts through the heat and ties everything together beautifully. Super flavorful and easy to love. Definitely one of those places you'd happily go back to--highly recommend!

    I had a very disappointing experience here on Thursday evening (4/30 around 5:30pm)…read more I've visited this place multiple times in the past with friends and family, and the service used to be much better. This time, the experience felt completely different. I hope management can take a closer look at what happened since they just lost a long term good customer today. I came in with my 18-month-old child and asked for assistance getting a table and a high chair, since I was carrying my baby. I was told I could find the high chair myself, but due to the situation, I asked if someone could help. I was then told they couldn't leave their station. Because the indoor seating wasn't suitable for us, I was directed to sit outside, even though it was cold and windy. When ordering, i had to order it by standing area take out section to your rightside and I was asked to handle everything myself (including drinks and water), which made the situation more difficult while managing a small child. There were other staff members present, and it didn't appear overly busy at the time, which made the lack of assistance more frustrating. What stood out most was the overall tone I didn't feel welcomed or supported as a customer. I ended up deciding not to complete my order and left. I understand that every restaurant has different service styles, but based on my past visits, this was a noticeable decline in customer experience by this specific waitress. My review was deleted so I'm re submitting this review so I want to make sure Manager Or owner acknowledged of this issue before loosing more customers because of that server's unkind attitude towards customers.

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    Baskin Robbins - icecream - Updated May 2026

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