Cancel

Open app

Search

Baskin-Robbins

2.4 (109 reviews)
Closed 10:00 am - 10:00 pm

Order Baskin-Robbins Takeout or Delivery

Baskin-Robbins Photos

Business Info

You might also consider

Recommended Reviews - Baskin-Robbins

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Ice cream Sesame Street cake (feeds 16)
Lauren D.

Supported my local Baskin Robins on a number of occasions. Ice cream taste is pretty classic and flavors are standard. I like that it's creamy, but nothing special. I recently ordered an ice cream cake for my daughter's birthday at this location and was happy with how it turned out. It was $55 and was more than enough for 16 adults and 6 toddlers. Note, their website is not up to date and they actually can do more designs if you go in person and select from their cake book. I didn't like that you have to know that... there was no Sesame Street design option online! I'm giving 3 stars because of the ordering experience. The process was confusing, and the staff member who helped me wasn't confident that my cake would be ready in time -- even though I ordered more than 24 hours in advance, which is their guaranteed turnaround. It all worked out in the end, but the uncertainty made the experience more stressful than it needed to be. Taste wise, cake was yummy! I got the Cookie Monster ice cream flavor.

Cookies and cream ice cream with chocolate cake
Jennifer S.

We've been getting ice cream cakes here the past few years, and they've always been very good. I usually make the family birthday cakes but one thing I don't bother trying myself is an ice cream cake - I'll outsource those! We have always had great results here. Ordering is easy online, there are several things to customize, from flavors to icing colors to messages, and they are always ready on time. They can be a little spendy, but the results are reliable and the flavor is good.

Jacob M.

There is not much room at the sitting area. A bunch of tables and chairs too close together. The ice cream is the same no matter what location you go to. Not much to say on this except it hits the spot when you want it. The staff were friendly. All-in-all, average.

Sad scoop of ice cream. I asked for one scoop and I got a keiki scoop instead.
Hope P.

I was so excited to get ice cream because while I was walking in the store I saw a couple who had their ice cream and it was really big scoops. I got one scoop of cotton candy ice cream and it was almost $5.00. I was floored at how small this scoop was. I'm very disappointed because this was the second time that I had the smallest scoop of ice cream but that was at Ka Makana Ali'i. While I looked around at other customers I saw how big their scoops were and they all got one scoop. I actually received the keiki cup. I'm just really disappointed because I asked for one scoop of ice cream and he gave me a kids scoop.

Terrible piping job
Nicole O.

tldr; lack of customer service and proffesionalism, ice cream seems "off" from this location Very disappointing service and even worse ice cream cake. I ordered online a week in advance a baseball cake for my Dad's 60th (major celebration!) from this location. On the day of pickup, there was a line and no one was willing to help us. There was a major miscommunication among the workers because they kept asking me what the name of the order was and what we wanted written on the cake (I wrote it in the order notes...). The cake itself was bad. The seams of the baseball (in red) were seeping onto the cake and the writing for the cake itself was horrible. Thank goodness my Dad is a good sport and our whole family laughed it off - still, how embarassing! The ice cream cake was supposed to be Jamoca but everyone said it tasted like a watered down version or even vanilla-flavored. A horrible expereince and I will not order from here again.

Milkshake
Emily N.

I was craving a chocolate milkshake. We went in and ordered a chocolate milkshake with cookie dough. Needless to say I did not receive that upon drinking this milkshake. It tasted like vanilla with caramel, and I don't know what the little specs in it are you would think a place would have better customer service when asked to change the milkshake instead they told me that was the right one which I know it wasn't because the ice cream in the flavor choosing spot was brown. It also has no brownie in it. I have gotten a chocolate brownie milkshake before I can tell you is definitely a chocolate color if I could get zero stars I would. will not be coming back!

Ice cream cake
Harrison H.

My girlfriend ordered me a ice cream cake to celebrate my 30th birthday, however when it came to cut the cake we realized that the ice cream part was correct and the cake portion was the wrong cake flavor. Called the store and was told the manager would call me when available to talk about the problem. After a short talk I had to take pictures of the cake and the bottom cardboard of the cake where the instructions of the cake was. Shortly after we continued our conversation via text which was great for me. I'm they were able to remake the ice cream cake for me to pick up the next day. So for communities stand point 5/5 stars. But the fact that the order was messed up and I had to come back to pick up the cake I knocked a star off. So shout out to the manager Jackie for the communication and correcting the mistake order for me the day after.

Busy
Titi R.

All I wanted was a sundae tonight. When I got there before 7pm wasn't too busy and there were 4 workers but only 2 were visibly working. I got my order in good time and then the rush started as movies just ended. From eye view all the tables hadn't been wiped and had ice cream stains. The floors were dirty and rubbish around and the trash can was full. First time ever that I came to this location with that many workers and it didn't look like the place was being upkept. I left a decent tip beside the point but it's sad seeing this.

All freezers were left open throughout the entire time we were inside of Baskin-Robbins
Jayme R.

The employees at this Mililani location lack customer service, we come here at least once a week and I've been noticing that it never gets any better no matter what time of the day you visit. There is usually the same girls working, and I did not catch their names. One girl is usually sitting down or talking to her friends on the side of the ice cream counter near the refrigerators, or texting on her phone. The other girl does not smile and looks like she's always having a bad day, and the third girl is their best employee and does all of the work. Tonight when we went in for ice cream, there was already a line formed inside and when I got to the front of the line I noticed that the employees had been leaving all of the ice cream freezers open (possibly to let the ice cream get softer so it's easier to scoop?) sure enough, our ice cream was soft and melted very quickly.

Mint, chocolate chip and rocky road
Deb B.

Strolling around Mililani Town Center with my guy after having my lashes filled in we headed inside Baskin-Robbins. I mean, it's been a minute since we've had an ice cream date. (I can't even recall WHEN we last did this... but I'm sure we did LoL) The good vibes were short lived. There were three older teens working and they looked at us when we entered but no one greeted us or spoke back when we greeted them. They kept talking amongst themselves until my husband said had a question. We were able to get our waffle cones, two scoops each, right at $20. The cones were good! The store itself was so-so on cleanliness and our whole experience was meh. I won't likely be back.

Come on Baskin Robins MIlilani... "CONGRATOULATION" paid $50 bucks for this. This is sad
Hubert O.

Come on Baskin Robins MIlilani... You got one job... "CONGRATOULATION" paid $50 bucks for this. This is sad Learn how to spell if you are writing on cakes.

Cappuccino blast with chocolate chip

See all

15 days ago

Helpful 1
Thanks 0
Love this 4
Oh no 0
Photo of Tammy M.
22
104
2

4 days ago

Just went to the mililani location. 2 workers helping one customer. We had to wait till they were done. WHY?!! POOR CUSTOMER SERVICE.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Helpful 14
Thanks 4
Love this 13
Oh no 0

10 months ago

Helpful 3
Thanks 0
Love this 1
Oh no 0

6 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Hope P.
1
47
82

1 year ago

Helpful 2
Thanks 1
Love this 0
Oh no 1
Photo of Jay W.
1
65
14

1 year ago

Helpful 3
Thanks 1
Love this 0
Oh no 1
Photo of Linda P.
35
88
12

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 5
Thanks 0
Love this 4
Oh no 3

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 2
Thanks 1
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 5
Thanks 3
Love this 5
Oh no 3

2 years ago

Helpful 4
Thanks 1
Love this 0
Oh no 1

3 years ago

Helpful 1
Thanks 1
Love this 3
Oh no 4

1 year ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Jo B.
0
42
11

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Two banana splits took 20 minutes at slow hour. Two female were talking all the time.

Helpful 1
Thanks 1
Love this 0
Oh no 0

1 year ago

Helpful 3
Thanks 2
Love this 0
Oh no 0
Photo of Shy K.
178
362
696

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Kris O.
267
188
1705

3 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 2

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 2
Thanks 1
Love this 0
Oh no 1
Photo of K L.
0
1
0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Kas M.
14
4
1

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 2
Thanks 1
Love this 0
Oh no 1

5 years ago

Helpful 3
Thanks 0
Love this 3
Oh no 0
Photo of Eve A.
244
6
11

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ryan O.
138
81
74

2 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 1
Photo of Diva G.
363
1053
11921

7 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 0

2 years ago

The 2 girls working at 1:30 on Thursday Nov 21st need some customer service training. Very rude and acted like I interrupted them

Helpful 2
Thanks 1
Love this 1
Oh no 0

Page 1 of 3

Ask the Community - Baskin-Robbins

You might also consider

Verify this business for free

People searched for Ice Cream & Frozen Yogurt 12,091 times last month within 10 miles of this business.

Verify this business

Black Sheep Cream - Scoop of icecream

Black Sheep Cream

4.5(1.1k reviews)
1.9 mi
$$

Fantastic little ice cream shop right next to Costco. Parking can sometimes be a challenge…read moredepending on the time of day but it's definitely worth the visit. You can even make it a pre-Costco shopping delight stop. The menu is always changing but it feels like there's always something delicious to be had. My favorite is the Rocky Road where they actually add marshmallows on top and toast it for you. The Buttah Cakes has also been a recent gem that we've tried lately and it's absolutely delicious. Since it's freshly made, it's rich, creamy, and even a little scoop goes a long way. They even make waffle cones in store if you want to spruce things up for your dessert experience. The staff are friendly and handle rushes of customers well for the size of the shop. We're lucky to have a great shop like this in central Oahu so you don't have to drive all the way to town for a great ice cream fix.

I have been coming here since they were first open but I have not gotten around to reviewing them…read moreuntil now. I was craving ice cream. Let's just say this place changed A LOT over the past years. Service: 3/5 Waited about 5 minutes to get my order taken. There was a couple in front of me and the worker was chatting with them only. I was not aware of what she was doing until I realized I was waiting for a bit so I looked for myself and saw she was making a waffle cone. Would have appreciated if she told me "Be right with you!" She at least said thank you for waiting. Service used to be a bit more efficient from what I remembered in the past. While we were inside and eating our ice cream, 2 parties came in. They were waiting for about 3 minutes and I saw one of them looking around for the worker who went to the back. All we did was just shake our heads at this moment... Food: 3/5 Holy, these scoops though too. My sister and I paid $11 total for these tiny kid looking scoops. Ice cream tasted good but tastes mediocre now. I wanted a fruity flavor so I got the honeydew flavor that tasted like a melona without the stick. My sister's peanut butter and strawberry one was pretty good. However, I remember when they used to have flavors that I could not get elsewhere but it feels pretty basic nowadays. They give bigger single scoops at Baskin Robbin's for the same price or even a couple cents more. Ambiance: 5/5 I say there's ample enough seating and it feels clean and comfortable. I like sitting near the window but I just don't like that their one and only trash can is right next to that table. Verdict: I am not sure if I will be coming back. I noticed their flavors don't change as much as they used to. I remember being excited to see what's new but after today it seems like they been keeping things the same for awhile now. Between the size of the scoops, service, and the flavors I am not sure if I want to come back.

Photos
Black Sheep Cream
Black Sheep Cream - Packed house on a Saturday night.

Packed house on a Saturday night.

Black Sheep Cream - 7/12/22 Flight of ice cream!!

See all

7/12/22 Flight of ice cream!!

Mia Bella Gelato Bar

Mia Bella Gelato Bar

4.7(46 reviews)
3.4 mi
$$

Tucked away in the small town of Wahiawa, Mia Bella Gelato Bar is the kind of sweet local spot that…read morefeels like a well-earned reward after a hot day outdoors. After a long day of fishing, my son and his friends absolutely enjoyed stopping in for ice cream it was the perfect cool-down treat. The gelato is rich, creamy and refreshing and there's a nice variety of flavors to choose from so everyone can find something they like. What really stands out is the relaxed, friendly small-town vibe. It's not rushed or overly commercial just a simple, welcoming place where you can sit back, enjoy your dessert and soak in the moment. Overall, it's a great local gem in Wahiawa and definitely worth a visit if you're craving something cold and satisfying after a warm Hawaii day.

Its been a minute since ive been here and again I love gelato, I just always forget that I can just…read morecome to Wahiawa for it. Im not the type to eat all kinds of flavors and really just love the Kona Coffee. Upon entering I was greeted by a nice young gentleman. I knew what I wanted, kona coffee. The pan literally was empty so I was so sad, there was like less than half a scoop left in there and I asked if I could just have that, I just wanted my fix, lol. Me thinking it was going in the smallest cup they had because again it was pretty much empty. He than told me "Oh do you mind if I just put it in this med cup?" Umm, I guess, Im not sure why, but I didnt ask questions. I than asked him if I could get a waffle cone, he told me "Uhhh I dont think it will fit" again there wasnt a full scoop left. I told him I didnt mind, I just wanted to eat whatever I was getting with the waffle cone. he did ask if I wanted another flavor as well as checked the freezers if they had more, but they didnt :( so I was bummed, but its okay, gives me another reason to go back. Now, here is what actually took me by surprise tho. 1- I wasnt expecting free, but oh boy, i wasnt expecting to pay $8 for barely a full scoop, lol. I than asked, "wow its $8 and not even a full scoop, lol, but I was gonna pay it anyways" he said "ohhh yea, ummm Ill take off the waffle cone ($1) off for you" ahhh he took something off, so I just paid the $6 and some change. Which is the cost for a 4oz and waffle cone, LOL. But eh, I asked for the little they had so I paid for it:)) I think by him putting in the bigger cup and just literally putting the cone upside down is what it was gonna be for like a 6oz, which i think is what he initially was gonna charge me for. I think I need to start paying attention to the prices on the sign, LOL...

Photos
Mia Bella Gelato Bar
Mia Bella Gelato Bar - Dragon fruit with sprinkles holding on for dear life

Dragon fruit with sprinkles holding on for dear life

Mia Bella Gelato Bar - 9.11.22 - chocolate and black sesame

See all

9.11.22 - chocolate and black sesame

Cherry on Top - Mix of dole whip and samurai

Cherry on Top

4.5(491 reviews)
4.2 mi
$

We try to bring the kids here a few times a month, particularly Fridays after school. They love…read moremaking their own creations. This place does not disappoint. The flavors are fresh and well balanced. They have low-fat, non-fat, non-dairy options and the best part is the endless yogurt and topping combinations. You can really make it exactly how you want every time. The toppings bar has so many great options, like anything you can think of that would go well with yogurt--it's there. Don't forget your drizzle! Those are soo hard to choose from. Everything is clean and well-stocked. The staff are always super kind and welcoming. It's one of those simple spots that ends up brightening your day.

Always hits the spot. Went here with the family after dinner and it always hits the spot. They have…read moremany flavors to choose from, many toppings to pick from... just be careful cause you don't really think about the price when filling your cup and next thing you know, cups overflowing and you're spending almost $50 on 3 people for just desert. Cherry on top is always packed with people... crazy busy even when it's near closing so be prepared to eat in the car because seats are very limited. It is self serve and line isn't usually long nor is the wait. It is a bit noisy in there due to the fact that everyone hangs out after getting their frozen yogurt. It's a great place to get desert and it has always been one of our go to for desert but like I said... don't go crazy when filling your cup. It's funny because I go crazy when filling my cup but often times I end up grabbing way more than I should... make sure you have water to wash all that sugar down.

Photos
Cherry on Top
Cherry on Top - Inside

Inside

Cherry on Top

See all

S7 Icy Bubble - The back of my Lafufu's new outfit!

S7 Icy Bubble

3.2(25 reviews)
0.0 mi

Shopping in Mililani, Oahu, Hawaii…read more.. I was walking between Starbucks and Zippy's at Town Center of Mililani when I spotted a familiar name: S7 Icy Bubble. I have been to their Dillingham Boulevard, Aina Haina, Aiea, Pearl City, and Kailua locations, but not this Mililani store... yet... I had to take a look... Besides bubble tea and snacks, S7 has a lot of cute merchandise. I browsed through the blind boxes, keychains, hair accessories, backpacks, pens, purses, etc. Tempting... especially the bunny bag! I was intrigued by the small outfits that could fit a Labubu. I got a set at $7.99 and it fit! I should have gotten another set... haha! I'll find time to go out there again. The outfits aren't at other stores.

Great spot for a sweet treat!…read more * Parking: Ample parking in the Mililani Town Center lot. For the nearest parking area, I'd suggest to park by the movie theatre or behind iHop. * Ambiance: Kind of overstimulating with the bright lights, aisles of merchandise, lego wall, claw machines, etc. but kids would really enjoy it here! It was a good way of passing time while we waited for our order. * Service: Quick and easy ordering. I appreciate how their menu includes so many pictures! *Food/Drink: I love a good oreo dessert so we ordered the choco monster waffle as well as the oreo rolled ice cream. Just looking back on the pics makes me want to stop by again! So good!

Photos
S7 Icy Bubble - Choco monster waffle

Choco monster waffle

S7 Icy Bubble - Nice outfit for Lafufu!

Nice outfit for Lafufu!

S7 Icy Bubble - Unnecessary room divider that is overwhelming and not necessary. Also it's not comfortable near the eating tables.

See all

Unnecessary room divider that is overwhelming and not necessary. Also it's not comfortable near the eating tables.

Infinitea - Thai milk tea!

Infinitea

3.9(110 reviews)
1.0 mi
$$

We walked in to this store because my girls were cravings boba. The menu of their top choices was…read moreHUGE! The pictures of each of the drinks made it very easy to decide. Since we're newbies, all of the drinks we ordered were from that menu. We were promptly greeted when we entered. And since we were the only people in the store we got to take our time to look at their complete menu and the claw machine (it has some Foodland palaka lunch bags in it.) Our drinks were made quickly and their cups are so cute! We snapped a few pictures in and out of the store. It's such a cute place so the girls enjoyed the photo op. It's such a cute spot and the drinks were tasty! If you're ever in Mililani Mauka, pay them a visit.

It's a huge menu! It seems overwhelming but I think it's…read morejust because everything is crammed together but for the most part, it's the same offerings as any other Boba Shop. Our go-to has been the Jasmine milk tea with boba and custard, Husband loves the Ube Crumble or Lil Lychee, the last few times they've been out of Ube though. The Staff is friendly and they do crank our orders pretty fast. It's a pretty small place inside and they don't offer much sitting space, so it's definitely a grab and go situation. It seems that they used to offer food but did away with it. Price is a little high both drinks average about $14-$16 just depending on the toppings but we do love the quality of toppings and syrups used. They do take card and offer a rewards program.

Photos
Infinitea - Menu 8/22/24

Menu 8/22/24

Infinitea - Menu

Menu

Infinitea - Picture menu

See all

Picture menu

Baskin-Robbins - icecream - Updated May 2026

Loading...
Loading...
Loading...