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    Baskin Robbins

    2.0 (44 reviews)
    Closed 5:00 am - 10:00 pm

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    a hand holding a cone of ice cream
    Madi M.

    I am not a fan of Baskin Robbins in general but this time friend of mine wanted some ice cream on the way back. The closest option on the way was this establishment. We all ordered singe or double scoops in an Oreo cone. Ice cream availability was full, taste was fresh and not the least scoops were quite generous compare to N Austin and pflugerville locations. Service was good, young girls were pleasant and polite. I needed to give them 5 stars, I checked out reviews and was surprised how low rating is for this location. Also, I like the fact they have Dunkin' Donuts in the same building! Very convenient.

    Why advertise a flavor you're not going to bother to have out for people to enjoy? Ask these guys!
    Rick Z.

    Wanted to treat myself after a long work week. I'm signed up for Baskin Robbins emails so I'd heard about the flavor of the month being Hidden Treasure-- dark chocolate, Carmel, and cookie ribbon. I stopped at this location mid month because I wanted to be sure they wouldn't be out or something in case it was popular. I came in and requested it and the employee said "We don't have it out at the moment." Not that they were sold out or anything, just that they didn't have it out. Why not have it out? I get that they are stored at a colder temperature in the backroom and so it couldn't be scooped immediately but maybe GET IT OUT so you don't disappoint the next dozen people who come in asking for it?? Then he suggests "similar flavors." I didn't make a special trip for some other flavor. So whatever, I just left. Tasty, delicious disappointment! Wasn't expecting to leave an ice cream shop in a WORSE mood!! Who knew I had to call ahead for the flavor of the MONTH on the 12th! I went ahead and followed up by calling the Baskin Robbins customer service line on Monday. I was informed that the manager of the location would contact me within 48hrs. But of course, they did not and still have not reached out. It is quite clear the manager of this place is probably aware of how much it sucks and completely doesn't care. Corporate should definitely come audit this place.

    Smallest double scoop serving ever
    Amy Q.

    Ugggghh....I don't know we continue to try this place for an evening sweet treat as we are ALWAYS disappointed. It's either horrible customer service, or lack of ice cream options, but always bad. Most recent visit was last night, they were out of so many ice cream options and then the pic attached was the double-scoop in a waffle cone we received. Whaaat?! The scoops were tiny!!!! Never, ever going back.

    the front of a dunkin donuts store

    Every time I go, I'm given partial scoops - this has got to be a franchise gone rogue because they are using the Jr. Scoop to give regular scoops. Another money saving tactic along with only having about 10 flavors available at any time. This trip I asked for 4 scoops and I was told that they could not do that. They tried I get a manager to find out if they could sell me 4 scoops and they couldn't locate one.... one girl came to the window with a huge trash bag to try to tell me that they could sell me two 2 scoops, or three scoops, but no extra scoop was possible. . This is food service.... Trash bags stay away from food areas. It's just strange experience every time. The worst thing is that every person working there seems to lack any desire to be in customer service.

    What I offered up top... What I got below. But that was only after I asked for the ice cream sandwiches which were supposed to come with :(
    Erin M.

    Issues with cake ordering in general. Didn't get what I placed an order for and when it was "redone" it wasn't close to the picture unfortunately. My daughter was slightly disappointed even though it did taste good. Lines are typically super long at this location typically but I'll probably look elsewhere for cakes now.

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    Ask the Community - Baskin Robbins

    Review Highlights - Baskin Robbins

    Customer service was awesome greated us when we came in, young man answered all of our questions, an plenty of different ice creams to choose from.

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    La Ola Pop Shop

    La Ola Pop Shop

    4.8
    (215 reviews)
    1.4 mi
    $

    Great mexican ice cream shop and they come to the local elementary schools and give them free…read morecoupons which was really cool. Would definitely recommend if you want ice cream!

    Since we're not from the South Austin area we wanted to try a dessert spot down there while…read morevisiting a friend and he highly recommended La Ola Pop Shop down in Kyle. Luckily for us, his recommendation was spot on as La Ola is a great little ice cream shop with a large variety of different cures to whatever your sweet tooth desires. Parking is pretty accessible as it's in a small strip of stores and restaurants and there's ample outdoor seating as well to take in a nice summer night. The interior of the store is also nice and clean, making you feel like you're in a well run place from the moment you step in. We ordered a banana pudding scoop in a cone and a scoop of the Cookie Monster in a cup. The line here moves pretty quickly which is good so we didn't have to wait long from the moment we entered to the moment we began eating outside. The ice cream was delicious. The banana pudding tastes just as advertised with chunks of Nilla wafer throughout the bites, incredibly spot on. The Cookie Monster also tasted great, essentially a cookies and cream scoop dyed blue, but why not have a bit of fun with it? The whole experience was great and if ice cream isn't your thing they have numerous other options like shakes and ice pops to get you by. The only ding we can think of is that the trash outside was overrunning and looked like it hadn't been changed in hours. Nevertheless, we're very glad we stopped by here to get a sweet treat and would highly recommend it to anyone in the far South Austin/Kyle area looking to cool off on a summer night.

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    Strawberry Cheesecake on a cone
    Strawberry Cheesecake on a cone
    La Ola Pop Shop
    La Ola Pop Shop

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    Menchie's Frozen Yogurt

    Menchie's Frozen Yogurt

    4.1
    (17 reviews)
    9.7 mi

    My favorite thing about visiting here is that they usually have pineapple Dole whip! It's a great…read moretaste of Disney while at home. My kids love that it's got a variety of flavors but isn't overwhelming with choices. They love all the candy toppings, fresh fruit and unlimited maraschino cherries. This location is always clean and while it doesn't have a ton of seating, there is always room for us.

    Basically, there just isn't enough chairs, and this is a repeat issue. Two chairs are set up per…read moretable, then a group of four or six come in, and there are multiple tables without chairs, including the two tables outside. Usually the selection is good, but this time when visiting they were out of FIVE flavors, that's five empty machines. There wasn't even any chocolate, which should be a mainstay. Finally, I used to come in and provide my phone number to build points. There was a change, and now the app must be used for points. Not a big deal, I have the app, it just needed to be reloaded. The checkout girl to save time told me to just go online and do it later. I did this, but the app guidelines related that the points have to be added at the register. I took considerable time going to the app and sending an explanation to customer service. It's been a week and crickets. It was a comedy of errors: out of many flavors, no place to sit except on the steps outside, and the points misinformation. Usually there aren't these problems.

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    Menchie's Frozen Yogurt
    Menchie's Frozen Yogurt
    Menchie's Frozen Yogurt

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    Baskin Robbins - icecream - Updated August 2026

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