Cancel

    Open app

    Search

    Baskin-Robbins

    3.1 (25 reviews)
    Closed 10:00 am - 10:00 pm

    Baskin-Robbins Photos

    You might also consider

    Recommended Reviews - Baskin-Robbins

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Joanna Marie L.

    First time at this Baskin-Robbins (I actually ordered here by accident for my Turkey Cake lol) but honestly it was such a good surprise. The place is super clean, organized, and has a really cool vibe inside. Loved the wall decor and even the way the ice cream is displayed -- everything just looked inviting. Shoutout to Javen working today (Black Friday) He was holding it down solo with a long line and still stayed calm, friendly, and fast--exceptional customer service. I'll would definitely come back to this location.

    Jennifer H.

    Their menu isn't always updated on food delivery services. This cookie ice cream pie was supposed to be Reese's cups. Our pickup driver called with only 1 substitute of cookie dough (in the top 5 list of my least favorite flavors). We had already been waiting 30 minutes and I felt like I needed to choose or loose... that's what I get for waiting last minute lol. It was ok. The cookie texture wasn't the best... like a nestle toll house cookie from premade dough.

    Yum!
    Irene M.

    Here's the scoop... You can get a single scoop to celebrate your birthday here at Baskin Robbins and since in the area thought it was fate and the perfect timing to splurge the treat department and take advantage of the moment and not insult the offering of a gift for a cool treat. 31 flavors to choose from but my favorite has been their cold brew and this "Coffee Shop Cold Brew" definitely has that and more though is it guilt free cause I'm having coffee...maybe but who's judging as this scoop is the coolest treat here. Thank you for the generous offer to celebrate this milestone out here in Kapolei is where you'll find this location at Kamakana Alii food court area where the shop is cozy though have a couple of tables it's a bright and delightful vibe watching folks come in and explore their options. Thank you!

    Mixed berry smoothie
    Maritess C.

    I came here with my boyfriend and daughter as a treat to cool off. I ended up getting a berry smoothie. Service was slow here but there was only one guy working here so I give him props for trying to get through everyone. Ice cream is always good here and their smoothies. Sometimes the wait is long but worth it. Definitely coming back

    Outside - Front Entrance
    Sharon M.

    Loved that they opened up at KaMakana Ali'i! They are located in the food court. We came in to get some ice cream for my nieces and nephew and I was happy to see that their ice cream freezers had lower glass at the front so that the kids could see the ice cream without being carried. The store was clean and modern looking. They also display their ice cream cones right up front in a case with the different varieties that they have. They have quite an array of them from chocolate dipped to chocolate dipped with sprinkles and chocolate dipped with nuts. The ice cream was yummy as always and they had some new flavors also available. The workers were also very nice and patient as we took a while to decide on what we wanted. This is a great place for ice cream. They also have quart sizes that you can take home and cakes available for special occasions. I will definitely return!

    Super disappointed.
    Michelle S.

    Super disappointed. Pre-ordered my husband's birthday cake and part of the cake was melted. I had also pre-ordered candles and they had none in stock. The worker was apologetic, but still Baskin-Robbins...very disappointing.

    See all

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 days ago

    Amazing customer service by a worker named Erik, he was so polite and helped me order. Best ice cream date ever.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    7 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    10 months ago

    Helpful 3
    Thanks 2
    Love this 4
    Oh no 0
    Photo of Ed L.
    991
    2764
    10459

    9 months ago

    Helpful 4
    Thanks 1
    Love this 3
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Irene M.
    267
    3596
    33613

    2 years ago

    Helpful 12
    Thanks 3
    Love this 17
    Oh no 1
    Photo of Maritess C.
    1030
    2102
    11967

    2 years ago

    Helpful 9
    Thanks 4
    Love this 12
    Oh no 0

    3 years ago

    Helpful 9
    Thanks 0
    Love this 11
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 2

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Busy Sunday but service was friendly and was able to get a last minute cake for my son's birthday, which was very much appreciated!

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Theresa R.
    187
    29
    123

    2 years ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 2

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 2

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 2

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 2

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1
    Photo of Juan P.
    203
    7
    0

    3 years ago

    Helpful 2
    Thanks 2
    Love this 0
    Oh no 2

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Baskin-Robbins

    Review Highlights - Baskin-Robbins

    First time at this Baskin-Robbins (I actually ordered here by accident for my Turkey Cake lol) but honestly it was such a good surprise.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Custom Cakes 3,683 times last month within 10 miles of this business.

    Verify this business

    Confections

    Confections

    3.2
    (6 reviews)
    2.2 mi
    $$

    When I first inquired about the cake. Gal said it would be $70/ $55 for a 1/2 sheet cake and the…read moredecorations is $15 for the Doc Mcstuffin theme. There was also supposed to be a 10% craigslist discount. After seeing the many decorated cakes on her fancy website and inquiring with Gal, i figured the cake would be pictured with our theme; it would be decorated as doc Mcstuffin and as she indicated there would be a few toppers. I wanted to ensure that i was able to get a cake with this decoration for my daughters birthday since a 2 tier/3D fancy cake could not meet our budget. I contacted Gal on 3 occasions to confirm pricing, purchasing and pick up. I thought during this time, she took my order and unfortunately we were not on the same page. I sent my husband down there to pay $70 for the cake. However, she made him look thru a book of 1"x1" pictures of cakes and choose cake toppers to add to the cake. The toppers were $5 each, for the exception of one that was 1/2 the size. Anyhow, the cake came out to $90. I had to call her and asked why the cost was different then what she quoted me? She said "your husband chose all the cake toppers." I told her that i gave her my order and he was supposed to just taste the cake, choose a flavoring and pay for the cake. Anyhow, I didn't have time get into it and just left it at that. Fast foward to Scarlet's 2nd birthday. See the cake for your self. It was a regular lightly flowered-decorated cake with toppers on it. Really? I could have paid $25 for a Costco cake and order cake toppers on amazon for half the price. What does flowers have to do with our theme? What a disapooinment. She couldn't paint a stethoscope, doctor bag or bandaid on the cake? Her website shows all the other cakes decorated as themed. Unfortunately, the taste of the cake wasn't amazing either. There was a very thin layer of the flavoring that you get to choose from a selection of 5. Everyone kept asking what it was. It was supposed to be guava strawberry and unfortunately it tasted like a cheap version of guava jelly. The whip cream was too sweet as well. The cake separated at this layer too. It was cake, guava/strawberry flavoring/ cream/cake and it was falling apart while serving. The cake was in the house the entire time. It was hot though, but i don't believe that was the reason for the separation. Moral of story... Open communication. Make sure you know what you are buying. Maybe ask for a bigger picture that will be exactly what you are looking for. Ask for direct cost and not a generic quote.

    This store and Gail is amazing! She is awesome in making cakes come to life! We were so very lucky…read more to have met her! she made our wedding cake exactly how we envisioned it and more! The flavors she did the cake with were mouth watering and yummy! It was more than we imagined! The whole cake was beautiful! She not only communicated with us to ensure we were getting what we wanted she even held a tasting and my husband loved it! Her guidance and knowledge in combining flavors and frostings to ensure it would hold in this hawaii weather were invaluable! We were blessed to have found her! She also recently did our daughters sweet 16 masquerade themed cake! And boy she rocked it! It was truly beautiful and she displayed the theme perfectly! Our daughter was very happy! Not only does her cakes look Amazing but they taste like nothing you have tasted before! She is a very professional woman and we highly highly recommend her for all of your cake needs!

    Photos
    Confections
    Custom cakes for all occasions
    Custom cakes for all occasions
    Confections

    See all

    Baskin-Robbins - customcakes - Updated July 2026

    Loading...
    Loading...
    Loading...