Very friendly staff -- helpful, friendly, actually answer the phone to answer questions and even to update Uber Eats/Skip orders (when those apps e.g., don't include flavours you know that this location sells). They make it a point here to stock up on seasonal flavours, for those of us who will be buying, say, Nutty Coconut weeks after this flavour is sold out elsewhere. The staff will also be honest with you, even if it means NOT upselling. (Note: the frozen prepacks sold in the branded freezer are NOT the same quality as what's sold for scoops and fresh packs; the owner was honest that they aren't the same but acknowledged, they are cheaper, especially on the 31st day of each month. For me personally, I'd rather pay the premium to get the better ice cream.) As for the reviewer who complained about the lack of outdoor seating and that the parking lot is taken over by Tim's customers and the Taymall traffic -- don't fault a business for things that aren't it's fault, and further, most Baskin Robbins' don't even have any outdoor seating. Be fair and judge on what's in a store's control, their inventory, and actual service. read more