The Ice Cream is amazing and the service is top notch, we will be back soon. Ashlyn is the best!…read moreSuch a great summer time spot.

I understand that many of the employees are teenagers, likely still in high school, and that this…read moreis probably a part-time or after-school job for many of them. Everyone has to start somewhere, and I genuinely wish them the best. That said, during nearly every visit, I've encountered staff who come across as rude, argumentative, or dismissive without any apparent reason. Even when I've been the only vehicle in the drive-thru, wait times have often been 15-20 minutes. When orders are brought out, the interactions consistently feel unenthusiastic and, at times, abrasive. Unfortunately, this hasn't been an isolated experience--it's been a pattern over multiple visits. I understand that customer service skills take time to develop, but consistent courtesy and professionalism are still important. Because of the repeated experiences I've had, I've decided I can no longer support this business.

Jubilee's Atmosphere: modern, clean, great staff who are…read morealways friendly and give you samples to try their amazing flavors. Meal: Their chocolate icecream is sold, the brown sugar one taste just like the pop tart brown sugar, we ended up getting a chocolate chip cookie sandwich with cookies and cream ice cream (would get again) and a mix in soft serve chocolate ice cream with brownie bites (8.1/10)

Huge selection!!! I wish i hadnt discovered this place ... im already large enough. plus they…read morehave dipped icecream and soft serve. They do let you have samples if u ask. Free parking and several tables for indoor seating.

Very friendly service from the moment we walked in the door! Delicious ice cream w/ fun seasonal…read moreflavors. I'm a sucker for brownie so I got a pretty basic brownie sundae was perfect. Will be back to hopefully try more flavors (if I'm feeling brave!).

First time coming to this spot! It was busy when we got there and quickly got busier with a line…read moreleading out the door. I was able to sample the award winning flavors and ended up getting a split of the strawberry and special birthday cake flavor. They had a wide variety of flavors so I definitely recommend trying different flavors each time you go. Personally I wasn't a huge fan of their fruit flavors but I loved the junk in the trunk birthday cake flavor.

Evan was very helpful and great at customer service when I had a few coupons for my order. Overall,…read moreall the employees are super nice and I love coming to this place and supporting them.

Highlight: Medium Vanilla Frozen Custard ($5)…read more Smooth, creamy, and buttery. The texture is typically consistent throughout the custard, but there was a hint of tiny ice bits when I went this time. Pretty sweet, but no overpowering sweet aftertaste. Cold to hold but not as cold when you're eating it. Definitely worth the visit and such a unique texture! Hospitality: Fast service, received my order as soon as we finished paying. Honorable Mention: Great hangout spot for the summertime. Good amount of outdoor seating.

Stopped in for ice cream and to just have somewhere to stop with, out of town friends. All of the…read morestaff was super friendly and helpful and the place is super clean and way better organized than the last time I was here. As always the ice cream is very tasty and I am glad we stopped. I got a coffee chocolate chunk milkshake and it was yummy.

The young woman who took our dinner order, Grace, was incredible. We assume she may be new, as her…read moremanager stood behind her throughout the interaction, repeatedly reminding her not to forget certain tasks--even though Grace had already completed them. We felt for her, as she handled the situation professionally and provided excellent service despite the constant oversight. We wish her all the best. Later, when we went to get ice cream, Emily was just as friendly and helpful as Grace. Unfortunately, our ice cream was already melting and dripping down the cones when we received it. A kind employee offered to have them remade, and we gladly accepted. However, the replacement order was made incorrectly, and at that point we decided to simply eat what we were given. While both Grace and Emily provided outstanding customer service, the issues with the ice cream unfortunately put a damper on the end of our visit. As visitors from Oregon, we were excited to compare the experience to the Tillamook Cheese Factory. The visit started off wonderfully thanks to your staff, but the ending left us disappointed. Overall, we enjoyed our time, but in our opinion, Tillamook still holds the edge.

This is a quaint shop with nostalgic feel to the interior. There were samples available and cones…read moreof many varieties ( chocolate dipped, sprinkles). The attendant was helpful and pleasant. We chose to eat outside where they had tables and chairs. It was a nice experience and the ice cream was delicious. I had mango which was sweet and perfectly creamy. The waffle cup was crispy and the coating weird not impact the texture.

PLEASE THINK OF ELDERS I was there with my wife and her…read moreniece. I thought when we entered the door was heavy. When we went to leave, we were shocked how hard it was to open. I know they make tools that can test the pressure on a door to determine if it meets ADA. I know that Dor wouldn't come close to meeting anything. Looking up I noticed a closer is quite old. Please call a door company like Buck Run downtown. I'm sure they could do something to improve this situation before somebody gets hurt. We love your place. We want to keep bringing our family. Oliver James

Really good soft serve ice cream and topping combinations. Quick and friendly. It's a carry out…read morespot (only two tables inside) but plenty of seating outside.

Enjoy it when Natalie is working.. Entire staff is great. First time coming here. Thank you to…read moreNatalie for her patience and figuring out what my daughter and I want. We will be back because of the staff.

PLEASE try the Black Raspberry Chocolate Chunk it is SO GOOD! Smooth, refreshing...it's the…read moreperfect bite! Also, if they have the Banana ice cream take all the pints home trust me on this one !!!

Fabulous selection of flavors (had the black cherry chip, which is black cherry ice cream with…read morechocolate chips). Absolutely delicious. Cute place and lots of options in terms of flavors and how you get your ice cream. Highly recommend!