1. Scheduled appointment for vaccination at 930. Not seen until 945…read more2. Coupon received for $5 off as a result of said vaccine, cashier disputed the coupon however after reviewing later it WAS $5 off. She (Olivia) was not interested in any type of customer service. would I return? Probably not this one.

Very disappointing experience with this pharmacy…read more My prescription was written for a 90-day supply, which I have consistently filled in the past using GoodRx. However, this time only a 30-day supply was filled through insurance, and no option was offered for the remaining amount. When my husband picked it up, no alternatives were explained or offered. When I called to ask why the doctor's 90-day order was not followed, I was repeatedly placed on hold and no one introduced themselves when speaking with me. The pharmacist repeatedly explained the "default insurance process" multiple times, even after I asked why the prescription was not filled as written. This did not address my concern. My history clearly shows I always receive a 90-day supply and pay using GoodRx. The pharmacist, who again did not introduce herself, was extremely rude, seemed rushed, and was dismissive throughout the conversation. There was no attempt to offer solutions or correct the issue, such as reversing the claim or allowing payment for the remaining supply. I also felt powerless in the situation, as no options were offered and I was not given any clear way to resolve the problem. Ultimately, the prescription was not followed as written, which is disrupting my care. There is a reason I have consistently been maintained on a 90-day supply, and that continuity was not respected. Overall, there was poor communication, no professionalism, and no effort to resolve the issue.

For the life of me I can't understand why so many people shop here. Employees are few and far…read morebetween and not customer friendly at all. Bob swears he will never shop here, and I do infrequently cause it is nearby. Yesterday we decided we need a new computer cause ours is old and slow. So I tasked Bob with finding the best price online and he came up with Walmart. So I put on my big girl pants and we headed here. First of all, they weren't as cheap as online. And even thought we were serious shoppers none of the three employees working this area approached us (or anyone else in the vicinity.) One sat next to his register and just watched us over his cane. Why do I want to reward this with my hard earned money. We decided to go to Staples next door even if it meant spending a little more. And the best surprise was it was cheaper! Hopefully I will never find the urge to enter this #ellhold again.

We tried to get some alcohol from here and the cashier started to ask everyone for their id and…read moredidn't sell it to us because one of us didn't have it. Such a weird power thing. How weird

Came here for a passport photo. Friendly and fast…read more Only gripe was that it did take a wait but that's normal for photo centers in most stores since they don't have a lot of traffic. The $15 for pictures is crazy but I did need it quick and I didn't have access to a photo printer. So that's mostly on me.

Pharmacy is bad. Long story short, checked in waited for 55mins. Checked back in and was told they…read morejust put my prescription in and gave some BS excuse in way it was not put in the first time I checked in. Waited another 30 mins. Incompetent

We stopped by this Kroger while in town to pick up some supplies and grab a coffee at the Starbucks…read moreinside. We don't have Kroger where I live but I'm familiar with them from the Lansing area - this one is massive! I love grocery stores in general so I had fun looking at all the stuff we don't have in Michigan. Plus they have a big cheese counter and a BAR! I've never seen a Kroger with a bar, so that was funny to me. The prices were cheap but it was a Sunday morning so they were not open. I saw they had a sign about trivia and my brother said that people love to hang out there because it's so cheap. We ended up getting a platter of sushi that was in a flag-shaped container for Memorial Day, it was so funny to me and the sushi was actually very good for grocery store sushi.

Carts... Where are the small carts????…read more Look behind the store Kroger is switching out the old large steel carts for new plastic.... However, someone is sneaking the small carts outside to the rear of the store Management is asleep at the wheel Our solution - go DOTS for plenty of small carts.....

Extremely poor service...understandable that these things happen on occasion but after more than a…read morehandful of visits I have yet to have a positive experience with this location. Worth going elsewhere.

The pharmacy techs at this location are rude and lazy. They will mess up your order and then laugh…read moreat you when you have to return to get your full order. Just rude and embarrassing. Have some respect for yourself and your customers.

I used to go to the CVS in Kettering off of East Dorthy Lane but like many Walgreens and CVS…read morepharmacies nationwide, this branch closed. I transferred my prescriptions to this CVS location. It's comparable to the East Dorthy location but the building seems a little bigger and they seem to have more items. I've picked up a few prescriptions and the process was uncomplicated and easy. This location is on the corner of Far Hills Avenue and E. Whipp road. Getting in there is pretty easy, but getting out can get busy at times. It's across the road from the UDF on Far Hills Avenue. So far, I would recommend. The location is convenient to me, picking up prescriptions seems pretty easy, and employees are generally friendly.

Horrible customer service by the pharmacy tech. Requested assistance in finding OTC. Referred me to…read morethe front staff where one person was helping check out customers. I went to Walgreens and received immediate assistance in finding the OTC. Considering switching pharmacy from CVS.

The pharmacy is great it's where I get my prescriptions every month! I thank u pharmacy for taking…read morecare of me! Bless u all!

I spent close to an hour trying to get a passport photo. The person had to consult with someone…read moreelse to get a shadow from an earring erased. I suggested to retake the photo. They did not tell me anything about earrings before they took the first short. They spent an inordinate amount of time trying to doctor it. When I got it home, it was immediately rejected by the state department. I took it back and they had absolutely no idea what was wrong with it. To make it worse, they would not give me a refund because it was against store policy. I'm disputing it with my bank. How hard is it to take a digital photo against a white backgroud? Too hard for these people! They do not know the rules for passport photos from the state department. Beware if you have your prescriptions filled here. Total, utter incompetence.

My Rx was sent to a different CVS. After 2 trips to that location and over an hour spent in the…read morestore, I still didn't have my medication. I transferred it to the Centerville location. I got a text that it would be ready by 3 pm, and then a text at 1 pm that it was ready. When I went to pick it up, I handed the cashier my savings card. She didn't know how to process it, but she immediately went to the tech who was able to enter it in less than a minute. As it was processing, she explained to the cashier what she had done and what to look for. I was in & out within 10 minutes... WITH my medication. Shout out to Marissa & Audrey for amazing customer service.

Do NOT transfer your prescriptions here. They have messed up on my medications 4 different times…read moreover these past 6 months. They can't get my specific type of medication until they have my prescription. Once they get my script they're supposed to order in my particular medication. However 4 times out of 6 they have not gotten this correct. Simultaneously they wait a day or 2 BEFORE ordering it then it doesn't get here until I am out of medication. It is difficult to live without this type of medication as well. So there are many issues I am having with THIS Pharmacy specifically. Additionally I have to drive 40 minutes just to get here & for it to be incorrect. Ridiculous. If I did not have to use CVS I surely would never come back to CVS ever again. I heard Sam's club does a fantastic job in their pharmacy; I'm about to give them a shot. Any pharmacy could beat this one's record.