We have been enjoying the ice cream of Baskin-Robbins for many years since, we're very young and enjoying the many ice cream flavors. The one thing we like from Baskin-Robbins is their flavor of the month each month they interduce new concept of flavors each month. Their ice cream of the month is Banana Delce de Leche. They also have awesome sundae,shakes and ice cream cake. read more

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I showed up at 15 minutes before closing & the girl working (Blonde hair) rolled her eyes & mumbles " oh my god". Terrible customer service. Went to a baskin robins down the street & they were very welcoming. Never coming here again. read more

Staff here is always so cheerful and friendly. Every time I call, they are helpful. Ice cream here is always delicious! Very good place to go during the summer. read more

I don't write reviews often but I've been coming to this baskin-robbins for many years and they never disappoint. Today, I was in a rush and the manager as well as Amanda were super helpful and went the extra mile to make sure my cake was perfect! I am so grateful for their service and will continue coming to this location. read more

This location is a joke I get everyone has raise there prices since the scamdemic but this location has lost there marbles there charging double the price for a milkshake than other Baskin Robbins location. I been to multiple locations and I have never seen the large milkshake price for more than $8.99 so whoever this owner is needs to be ashamed of themselves for trying to rob the community of there money I can see you trying this in the suburbs but not $14 for a large milkshake in the city of bell. The sad part is most people don't no what the price should be but since I'm a regular and been to many different locations I knew that price was ridiculous as soon as I walked in the door it was so bad I had to drive about 10min away to another location. The first picture for $13.69 is from this location and the other picture for $7.99 is another location smh‍ read more

Baskin-Robbins - Milkshake price $14‍ - Desserts Near Me - Bell, California

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Went this evening to order a cake and received the best customer services. Samantha went above and beyond to make sure my order was placed correctly. So helpful and a very pleasant person. Excited for my order. read more

I came earlier today and was happy to go since I haven't been to this location for a long time. I walked in and both ladies welcomed me which was nice but the girl that helped me out was rude. Don't know her name but she has black hair and kinda tall. She asked me "Is whip cream and cinnamon okay" instead of answering, I kindly asked if she made me the caramel cappuccino since the caramel one comes with caramel drizzle on top not cinnamon. I asked just to make sure but instead of her saying yes or no she just asked again in a rude way "do you want cinnamon or caramel." She ignored my question. Then when she came up to me to hand me my drink I kindly asked for my receipt which she was rude once again because she just left it in the counter and quickly walked away. Not even a "have a good one." The entire time she had a serious face. Maybe she was having a bad day but that doesn't give her the right to be rude to the customers. read more

They did a great job with my sons cake. Very good costumer service and helpful . Beyond of what i expected . read more

Baskin-Robbins - Cake - Desserts Near Me - Bell, California

I am beyond livid!! I paid $62 for my sons Pokémon ice cream cake to come to find out they left some plastic cover inside the cake idk if this was on purpose or what the heck was going on but i was not able to cut my cake i was struggling to cut this damn cake that took me an hour to serve at my party!!!! This was ridiculous never again!! Horrible service on top of that! read more

Baskin-Robbins - Bad cake set up - Desserts Near Me - Bell, California

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Awesome cake decorating! nice and friendly staff ! Clean location. Far prices and quick service!

Love this Baskin-Robbins!! Very nice people and always enjoy a scoop of ice cream :) Solid location if you're craving it!

Just purchase this cake from here. Me and my family have been coming here for years. And everyone been so nice but Karen was beyond helpful and so sweet with the purchase. You can tell she's there to make the visit enjoyable without a long face. Beyond helpful! read more

Baskin-Robbins - Desserts Near Me - Bell, California

I have always enjoyed the ice cream cakes at this Baskin Robbins even though they are a bit on the pricey side, but this is the first time I'm writing a review lol I went on Wednesday to ask if they did the did gender reveal cakes. They were very nice about keeping the gender a secret from me as I asked about the different types of ice cream flavors they'd use for either sex. When I picked up my gender reveal cake I was extremely surprised at how amazing my cake looked. They not only did an amazing job at decorating but it was really good too. I was able to serve more than 15 people a good slice of cake and they all enjoyed it. Thank You Baskin-Robbins read more

Baskin-Robbins - Gender Reveal Cake - Desserts Near Me - Bell, California

I want to say thank you to everyone at this baskin robbins i was helped by Karla and her staff everyone is very helpful cakes were made one day to another 2 cakes were made with custom images very well done I recommend this place for all your cake needs read more

Baskin-Robbins - Stitch birthday cake - Desserts Near Me - Bell, California

Went here for the first time because Groupon has a sale. Ice cream was pretty good! I was expecting generic flavors but I was pleasantly surprised! Will def come back read more

My boyfriend and I got here at 9:27pm and it was already closed. Ice cream would've been amazing right now =( it sucks that it says 10pm closing time on yelp and they're closing early can you please fix your times please. Thank you!! read more

Baskin-Robbins - Desserts Near Me - Bell, California

Me and my daughter come every 2 weeks (Pay Day), the workers deliver outstanding customer service. As soon as we walk in they greet us, offering us if we want to try any samples they have available. They have a variety of different flavors for kids and grownups. I will continue to come to this location. read more

Baskin-Robbins - Baskin Robins - Desserts Near Me - Bell, California

The staff here is always nice and helpful. Yesterday we celebrated my nephews birthday and we had given them a photo reference for his cake and I we were sooooo happy how it turned out. Thank you so much for this :) read more

Baskin-Robbins - a birthday cake for a 2 year old boy - Desserts Near Me - Bell, California

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Friendly staff, reliable service, fair price, clean facility. LOVE THIS BASKIN ROBBINS!

My family has been coming to this ice cream shop for years. The owners are nice, the quality is consistent and the staff is kind and helpful. I like trying a new flavor of each ice cream each time and Dalia is always so helpful with suggestions. It's usually really busy so I like to make my selection and quickly and be on my way. What I love about this ice cream is that it doesn't melt right away so I get to enjoy it when I get home as if it was just scooped. I'm glad this little ice cream shop is in my neighborhood. Just wanted to share the love since I'm seeing some negative reviews and I don't feel that accurately represents this spot. I guess anyone that feels like they need to one star and bad review an ice cream shop is probably living a rocky road of a life. read more

I love this BR! I have known the owner for so many years and he is always so sweet and polite. He always asks about my family and truly is sincere. Karla always goes out of her way for all her customers, and she's very good at remembering people! I also get cakes for every birthday and she does amazing work every time! I am never disappointed! read more

Baskin-Robbins - I am never disappointed by Karla's work!! - Desserts Near Me - Bell, California

Not much I can say about Baskin Robbins that's different from what everyone else has stated. They have good ice-cream and their prices are okay. I usually just buy their ice-cream cakes which are good but a little on the expensive side... and since my family loves the cookies and cream ice-cream cake that's what I get for their birthday. The facility is kept clean and the employees are friendly. read more

this place is soooo cheap! i came in today for the 31 month day special each scoop was $1.50. i bought a total of 3 double scoops and 1 triple scoop. this is not the first time this store does something like this to me. about 6 years ago i came in for a single scoop and was given my scoop in a kid's cup. i know the sizes very well because i worked at a baskin robbins for 4 years (don't want to sound like i know everything). i was told it was OK because i was still getting the same weigh of a regular size scoop even though it was in a kid's cup. fast forward today i brought all the ice cream for my family. when i finished ordering i was told i was going to get a box for my order i thought "ok great". i inquired about lids and was told "we aren't giving lids out today". i also inquired why the double scoop was being placed in a single scoop cup and of course the triple scoop in a double scoop and was told it was because they were kids size so they fit (something i will follow up to know what size was the special for). i inquired if i could speak to someone higher and was told only regular employees were in. the employee helping me walked away and started telling her coworkers the issue. i figured someone was going to come and address the issue. i was left standing there, then another employee comes and asks me "how can i help you". so basically the employee was done and left me standing there so she could go gossip. i don't understand why this baskin robbins is so cheap, if i am a paying customer no matter the price. it's like starbucks who has happy hour atleast 1 time a week saying "today we aren't giving out lids since you only paid $2 for a drink that is regularly $5" keep in mind this "special" only happens 7 times a year. i only stopped by because it was convenient on the right side of the street versus the south gate location which is on the left side. i am sure i wouldn't have a problem there. so i had to come home and put the ice cream in containers so when i placed it in the freezer it wouldn't have the freezer burn taste. read more

Baskin-Robbins - Desserts Near Me - Bell, California

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Terrible, came in for a scoop of ice cream that takes 2 seconds to put on a cone. Girl with long braids orangish i should say... First word when we first walked in at EXACTLY 9:18 (12 minutes till closing).. and i emphasize at this FIRST WORD WHEN WE WALKED IN WAS " WE ARE CLOSED!".. No "Hey But sorry guys were actually closed".. it was WE ARE CLOSED.. somebody better teach that 16 year old some manners read more

I order a cake for my boyfriend for his birthday on 10/19/2015 the lady that help me did such a great job!! I told her what he likes in minutes I was paying for the cake.. Great customer service!! Happy customer I will most definitely come back again thanks read more

Baskin-Robbins - He loved it!!! Thank you!! - Desserts Near Me - Bell, California

I ask if they did Apple Pay since I forgot my wallet and they said no but in here they it says they do have Apple Pay ...

Extremely satisfy. Best customer service by Susan (if I'm correct). Very polite and helpful. She helped me pick a cake on short notice and even added things to it, went above and beyond read more

They are the only ones that carry the salted caramel ice cream I've gone to many in the area and they do not carry it. This flavor is the only flavor my husband likes so this makes me happy that they always have it. Also the girls are very nice. I would recommend the ice cream cookie sandwiches they are delicious read more

I normally don't give reviews on chain stores or restaurants but the customer service my kids and I just got here was fantastic! Karen scooped our ice cream today. She had so much patience for my two sons & really displayed excellent manners & service with a smile. She reminded me of something sweet out of an old movie. We will be back! read more

Ordered my cake here and gave them my design. Very happy with the result. Friendly staff and clean store. Definitely would come back! read more

Baskin-Robbins - :) - Desserts Near Me - Bell, California

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My daughter and I usually come here on Fridays. The customer service is excellent!! We are acknowledged as soon as we walk in. We are always offered to try a sample of the flavor of the month. The place is a bit on the small side but the customer service makes up for it. The staff delivers excellent customer service!! I always walk out with a smile on my face!! (: read more

Super expensive for a single scoop Sunday that I got in a kids size cup was $5! Then they CHARGED me 50 cents for my child's cone, forget that it was a scoop in a cup!I don't know what's wrong with this place but I think it's what's happening with everything else that it's owned by Koreans and they're cheap!! NEVER returning to this one again! read more

Of all the Baskin Robbins I've been to, this is by far my favorite. Every time I come, I'm greeted with great customer service. It's awesome that they happily allow me to sample the flavors I ask for and that they walk me through the variety of cake options. I think this store's cake designs are also awesome! You'll see emoticon cakes, Pokémon cakes, cute minion cakes, etc. It's hard to go wrong with Baskin Robbins ice cream - pretty much every flavor I've had is delicious. The great thing about this store is that they carry a LOT of flavors! I've been to stores that carry fewer than 20 flavors...but this store always has everything I would want and more. One of my go-tos if I'm around the area! read more

I come for ice cream cakes from time to time they always taste friggin great and are always super friendly. Last time in went I wanted a small cake just for mom dad and kids but I wanted it sort of Disney frozen theme. They suggested writing on the pre-made cake with blue writing and added my frozen figures I took and it looked AWESOME! looked like a 50 60 dollar cake but only cost $25. Highly recommended. read more

Came here at 9:30 and they were closing stated theybdidnt close till 10:00 awefull will not ever go to this location again and will be calling corporate tomorrow morning closing before posted hoirs is a no no ... hopefully the 2 inside will have some consequences read more

Baskin Robins is forever an ice cream go-to, but this place is awesome because they have the best customer service! the staff here are always so sweet and friendly! :) also their cakes are awesome! read more

Honestly this is probably the best place I have ever gotten icecream every other icecream shop never EVER has jamoca and I am trash for it, the one place I can find jamoca is here and I'm so blessed that it's so near. read more

Terrible terrible people. I came in for icecream and before we even walked in i saw the girl yelling because we were coming to the store. She looked like she was throwing a tantrum. When we came in she yelled, WE ARE CLOSED. She was so rude and all her coworkers just stared. She yelled at us. What the hell. We were treated with absolute disrespect and I will never spend my money at that rude establishment again. read more

Employee was distracted the whole time, the person I came with basically finished their ice cream before I got mine and also got my order wrong. read more

I highly recommend this Baskin R. brunch, they have fresh ice cream selections, delicious and this place is neat and clean. Their staff are all polite and friendly. Our number one favorite staff is Cici who's patiently provide us the best customer service. Thank you again, Cici read more