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    Bashken Appliance Repair

    5.0 (32 reviews)
    Closed • 8:00 am - 8:00 pm

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    Reviews With Photos

    Monogram Parts Diagram
    Ed R.

    I can't say enough good stuff about Derek from Bashken Appliance Repair. We have a GE Monogram gas cooktop that had a burner striker that would continually strike and not shut off, unless you turned the burner off. I've never been a Monogram fan. For starters, their appliances are expensive to purchase and repair, nor are they easy to repair. Our unit is over 20 years old, so it's very difficult finding parts. Replacing the burner striker on a Monogram cooktop is difficult. Just look at the parts diagram I attached. It requires disassembly of one entire side of the cooktop. Secondly, after 20 years of usage, some of the brass nuts were fused to other brass parts on the venturi and a bottom sheet metal support bracket. The only way to remove the parts was to Dremel them off. Thanks to Derek's troubleshooting skills and patience dremeling and removing the brass parts, he was able to replace the venturi and the striker with new brass hardware. Our Monogram cooktop is back in business and we are very grateful for Derek's dedication to figuring it all out. If I could give him more than 5 stars, I would.

    Jimmi P.

    Derek is the best! Fix my refrigerator and gave me a great price! Came back and make sure everything was working properly! Derek is spot on! If you need anything done, call Derek! You'll get the best service available. He's prompt and he will make sure the job is done, right.

    Liliya S.

    Derek came on time and right away found a problem. Has to come back with parts, replaced them and fridge works fine now. Thank you so much Bashken Appliance Repair

    Tatyana V.

    Derek is very professional and knows his job very well. My LG fridge had a water leak, it ended up compressor was not pushing freon. Derek replaced LG compressor same day. I had to pay only for labor, compressor was covered by LG. Thank you Derek.

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    2 months ago

    He went above and beyond to fix my refrigerator. He even installed a part and offered to refund my money if it didn't work.

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    2 years ago

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    Derek A.

    Thank you Silvia

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    10 months ago

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    3 years ago

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    Derek A.

    Thank you Ed

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    3 years ago

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    Derek A.

    Thank you Jimmi

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    Photo of Liliya S.
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    4 years ago

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    3 years ago

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    Derek A.

    Thank you Tatyana. LG compressor was replaced with LG warranty.

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    2 years ago

    Quick, competent service repairing my dryer. Polite technician. Will try them again if needed.

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    Derek A.

    Thank you Greg

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    1 year ago

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    Derek A.

    Thank you Dennis

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    2 years ago

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    Derek A.

    Thank you Tsafi

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    2 years ago

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    Derek A.

    Thank you Briana

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    4 years ago

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    Derek A.

    Thank you Cameron

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    Photo of Mae P.
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    3 years ago

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    Derek A.

    Thank you Mae

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    3 years ago

    Derek very professional, knows issues, fixed in timely manner, which is best for busy restaurants needs! Highly recommend!

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    Derek A.

    Thank you Leo

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    Photo of Jalani M.
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    3 years ago

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    Derek A.

    Thank you Jalani

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    2 years ago

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    Derek A.

    Thank you Scott

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    3 years ago

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    Derek A.

    Thank you Scott

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    3 years ago

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    Derek A.

    Thank you Raymond

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    4 years ago

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    Derek A.

    Thank you Ward.

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    2 years ago

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    Derek A.

    Thank you Lewis, LG fridge compressor was replaced with warranty

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    2 years ago

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    Derek A.

    Thank you Christina. LG compressor was replaced by warranty

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    Photo of Diana M.
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    3 years ago

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    Derek A.

    Helpful 1
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    3 years ago

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    Derek A.

    Thank you Valeria

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    3 years ago

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    Derek A.

    Thank you Ignacio. LG gas range was repaired

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    3 years ago

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    Derek A.

    Thank you Ryan

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    3 years ago

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    3 years ago

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    Derek A.

    Thank you Valerie

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    3 years ago

    Thank you very much for fast repair of A/C. Problem was solved , and I'm so glad we were referred to this appliance service.

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    Derek A.

    Thank you Liliya

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    3 years ago

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    Derek A.

    Thank you Daniel

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    3 years ago

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    Derek A.

    Thank you Norma

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    3 years ago

    Very honest and helpful. And extremely communicative. Great to do business with. A trustworthy person. Thank you

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    Derek A.

    Thank you Ruel

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    4 years ago

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    Derek A.

    Thank you Ted

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    Ask the Community - Bashken Appliance Repair

    Review Highlights - Bashken Appliance Repair

    “Derek very professional, knows issues, fixed in timely manner, which is best for busy restaurants needs!”

    Mentioned in 18 reviews

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    (237 reviews)

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    I received three quotes from people arranging anywhere between 28,000$- $35,000 to replace my A/C,…read moreunfortunately my house was too big for only one unit so I was ready to pay a whole lot of money Avi came and suggested a few mini split units in the rooms which we are not using and then direct the old A/C to the rest of the house while providing a major clean out and maintenance for the existing one I really thought my old A/C is dead and needs replacement but apparently Avi brought it back to Life and it's absolutely kicking right now I've ended up paying less than a third of what everyone else offered me and he also cleaned out years of pollution in the system my A/C is working better than ever

    I cannot recommend AOL Heating & Air enough! I'm currently 8 months pregnant, and our A/C stopped…read moreworking during a brutal 90+ degree heat wave. Every HVAC company I called either didn't answer or was booked out for weeks. AOL Heating & Air was completely different. Avi, the manager, genuinely cared about our situation and made sure a technician was sent out the very same day. Christian and his associate arrived promptly, were incredibly professional, and quickly diagnosed the issue. After multiple other HVAC companies told us we needed a brand-new compressor that would cost us thousands of dollars, Christian found the actual problem and repaired our condenser in just 30-40 minutes. Not only did they save us thousands of dollars, but they restored our air conditioning and had cold air flowing through our vents again the same day. Their honesty, expertise, and compassion are hard to find these days. If you're looking for an HVAC company that truly cares about its customers, provides honest assessments, and doesn't try to sell you repairs you don't need, AOL Heating & Air is the company to call. Thank you, Avi, Christian, and the entire team, you turned an incredibly stressful situation into a huge relief!

    Mike's Air - We are so excited about our shiny new logo!

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    Mike's Air

    (281 reviews)

    Canoga Park

    Mike's Air was fantastic. I can't recommend them highly enough, especially Slava, the technician…read morewho took care of us. Our A/C stopped working during a stretch of 100-degree weather. The first company I called I asked if he did repairs or only replacement systems. He said, "I do repairs. That's why it's in the name!" "Great!" I thought. When he checked our system he told me the compressor was bad, which was expected. I asked if he could replace it with a new or reconditioned compressor, but he said no, because the system was about 10 years old and used an older refrigerant. He said the only option wasto replace the entire system. He also said we had an asbestos-wrapped pipe that would need to be removed by another company before he could do the work. He offered to get me in contact with that company, but never did, even after I followed up. So, in the meantime I decided to call Mike's Air. It was late on a Friday. We had Slava out by Monday. He checked the system, confirmed the compressor was bad, and gave me a very different answer: yes, the compressor could be replaced. He was straightforward about the pros and cons of buying an entirely new system vs just replacing the compressor. No selling. Just facts. The price for replacement was very reasonable compared to a full system, so I figured it only has to last about 4 years for it to pay off vs buying a new system now. I gave the deposit and about a week later the compressor arrived. Slava came out the very next day -- on a Saturday -- and installed it. Everything is working again and we couldn't be happier. Not just cuz we saved money (short-term), but I felt confident that Slava was doing a professional job. What impressed me most was that Slava/Mike's Air actually gave us a repair option instead of automatically pushing a full replacement. Slava was knowledgeable, straightforward and professional throughout the entire process, as was Rhea back at Mike's. Highly recommended.

    It is hot in the valley and my A/C refused to turn on. I was going crazy trying to figure it out…read more Contacted Mike's Air via yelp and they were able to come same day. Tech came out and was very nice and respectful of my property. He had to go into the attic and found that the cover was dislodged. He put the cover back on and A/C worked! Was an easy fix but he didn't try to con me and told me the truth. After, he checked the cooling temperature and measured the level of coolant. Gave me straight answers with no bs. Walked him out and asked how much I owed. He told me it's on the house since it was a simple fix. AMAZING customer service and quality interaction. Absolutely top notch. THANK YOU for being honest and providing great service.

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    (81 reviews)

    Chatsworth

    If I could say there was an outstanding group of individuals for this new install of a Daikin split…read moreair conditioning unit. Without question and hesitation clearly the installers Angel and Junior went far above and beyond what an average company employee would do without question. A lot of things can be promised by a salesman and not fulfilled. These two professional installers made sure on a Saturday and returning on their day off, a Sunday to complete the job. And to complete the job right. It's easy to be hesitant in this day and age to be able to trust a company. But these two gentlemen are the mission statement of this company. I would never hesitate to use this company again if these two professionals were involved with my job. Thank you gentlemen for a job well done.

    Not Recommend Lowest…read morepossible rating and DO NOT recommend. If you need help, Affordable Heating and Air has an absolute culture of inaction after they finish your job. They installed a new AC system for me. Installation crew spoke little to no English and could not explain the use and programming of the smart thermostat at all. A few days later, another of their technicians, Juan, came to the house to inspect the installation. He was busy patting himself on the back over some adjustments he made to the system, but then I asked him how to program the thermostat and explained some problem issues I had with it. Well, Juan couldn't program it or address my problems and he said he'd get back to me after speaking with the manufacturer. He never got back to me. So I called the company a few days later and was transferred to Lorraine. She was up the food chain somewhat, so I felt better about this. I explained the issues to her and she claimed to be scheduling a service call for me as we spoke, but I never heard anything on that. A follow-up text to Lorraine days later got no response. I called the company again and was transferred to Sarah. I provided another explanation of the problem and she asked if they installed the thermostat. I answered "yes" then did not hear from her again. After six days, I texted her back to ask if they at all intended to help and just say "no" if they don't. She said "of course" and offered to send someone over but first wanted to send me a "cheat sheet" for programming. She emailed it to me and it proved much less detailed than the owner's manual, so no help there. I text replied to Sara someone should come out to see the thermostat and asked if they had other compatible thermostats I could switch too. Eight days later, there was yet another period of "no response", so I gave up with them. I had another company over (Family Air Conditioning of Simi Valley and certified for the make of my system) and they called the manufacturer and made some adjustments to the system. Within a few hours, problem solved.

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    Around the Clock Heating and Air Conditioning

    (719 reviews)

    Valley Glen

    This was my first time using their services but when I needed a new central HVAC for my home, I…read morewent through Costco and Around the Clock is their current subcontractor. Michael handled all the business and clearly explained to me in my home what equipment options were available (all Lennox via Costco) and what payment options and benefits were available to Costco members. I took a few different estimates from other companies and although I found comparable equipment and installations that might have priced out cheaper than Around the Clock, the benefits received from Costco for CostcoCash along with direct cash refunds made them very appealing. Michael is very patient in the process of answering any and all questions regarding the equipment, installation, etc. The installation was smooth and painless. The team of two installers were polite and professional. They worked clean which is greatly appreciated. The installation took about a day and a half. End result: I'm very satisfied with my experience with Around the Clock. A very professional installation with great customer service. The new system has completely transformed the comfort level of my home. It's already been battle tested in this SGV summer and I couldn't be happier. If you're on the fence in deciding whether or not Around the Clock is a vendor you'd like to use, I whole heartedly recommend them.

    Avoid this company if you value honest diagnostics, fair pricing, and proper warranty support…read more *Paid $190 in Diagnostic Fees: Charged two separate $95 fees for the exact same intermittent blower motor issue (Invoices #106315050 and #106653607). The first tech found "no issues" and left. *Inflated $2,401 Quote: On visit #2, they finally confirmed the failing ECM motor and quoted $2,401.20 out of pocket, claiming it was out of warranty. *Active 10-Year Warranty Ignored: I called the manufacturer (Carrier/Day & Night) directly and verified the unit is under an active 10-year Enhanced Parts Warranty ($0 OEM part cost at the counter). *Refused Warranty Exchange: After I provided the official Carrier registration confirmation number, they admitted they aren't an authorized Carrier dealer and insisted I pay the entire $2,401 upfront and wait on a potential $1,151 reimbursement. Even with their math, they were charging over $1,250 in pure labor for a 2-hour swap.

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    I highly recommend Service Genius , they are friendly and professional. I have worked with Service…read moreGenius on 3 different projects and was satisfied with their Service. P.S Please be patient with Genius Team , They have multiple jobs a day all over LA , so they may not show up at the exact time , but they will service you!

    I'm writing this as the partner of the homeowner and the person who handled every piece of…read morecorrespondence with this company on thier behalf My partner called Service Genius for a repair on a unit still under its manufacturer's parts warranty. She was sold a complete replacement instead,to this day nobody has produced a written diagnosis of the original unit or explained why a warranty repair wasn't attempted. When I started going through the paperwork, here's what I found. The signed contract never names the manufacturer or the model. It lists an internal product code and nothing else. A Lennox was shown during the in-home sales presentation; we took a picture of it also. A Midea was installed, and the model number first appears on the invoice issued after the work was already finished. Their own contract states, under the 5-Year Comfort Guarantee, "After performing a heat loss and heat gain calculation, we guarantee for 5 years that it will heat or cool as stated below." I requested that calculation in writing on July 3 and again on July 29. It has never been produced. The contract also includes required CA Title 24 HERS Testing. No certificate for that either. The invoice lists completion on July 3. The city permit wasn't issued until July 6. The system is running consistently, and we have asked them to come out to fix it but there has been zero response to phone calls or emails. On July 3, Installation Coordinator Elvira Dominguez wrote that they would "prepare a written response addressing each of your numbered questions individually." I've sent detailed written requests on July 29, August 5, and several times since. We've called 4 times and twice been promised a callback that never came. There has been no substantive response since July 15. A complaint is on file with the Contractors State License Board. I would not suggest using them with their bait and switch tactics and that there was no real reason to replace the unit. If you could not fix it, stop at that, not that it's able to be fixed, especially since it was under warranty.

    The Right Choice Heating and Air - END OF YEAR BOWOUT

    The Right Choice Heating and Air

    (403 reviews)

    Chatsworth

    Elie & Ron came today to look at my apartment's air conditioning system. They were thorough,…read moreknowledable, and super friendly. It was a pleasure to meet them. And best of all, my air is now lovely and cool!

    We were new homeowners and had only moved in for less than a month when our AC unit went out. It…read morewas an ancient unit that certainly needed replacement, but when we called The Right Choice, they arrived with the pushiest, sleaziest salesman you could imagine. He immediately insisted (more like demanded) that we needed new ducts as well as a new system. When I told him that we wanted a unit with a higher SEER rating for energy efficiency and lower electric bills, he dismissed my suggestion as if I was stupid for even asking about it. My guess is that they have some sort of deal with Goodman, because that is the brand that they forced on us. What was the grand total you ask? Over $20,000. And that was 8 years ago! Not only did they NOT replace all of the ducts (like they said they would) their installation was the most Mickey Mouse-looking trash I have ever seen. They must have put at least 5 pounds of mastic tape around the unit to try and seal it up and it still leaked cold air after a week of use. These are scam artists masquerading as professionals. Even after that ordeal was over, they would call us constantly, year after year, telling us we needed to pay for a tech to come out and service our system. Besides hosing off our compressor unit with our own garden hose, the only thing their tech ever did was aggressively try to sell us on more services. They never once opened up the unit to clean the coils. They never once topped off the coolant. They never even cleaned out the condensate pipe. 8 years later and I am paying the price with outrageous cooling bills, a leaky unit that is more mastic than air conditioner, and a clogged condensate line that I had to clean out myself (it took about 5 minutes once I had the right tool). Do not let these people into your home. There is a reason that you see so many one-star reviews among the four and five-star ones. Do not disregard those reviews (they are real people). This company will take advantage of anybody who is not particularly knowledgeable about HVAC. They are pushy and rude; they will try to sell you products and services that you do not need. They will continue to harass you with phone calls for years afterwards. Stay away. Stay far, far away.

    Bashken Appliance Repair - homeappliancerepair - Updated October 2026

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