Poor customer service. This company will screw you over first chance it gets. Tech quoted me $300 for a part that wasn't broken, or malfunctioning on my A/C unit. He went off on some shpeel about preventative maintenance, blah blah blah. He prayed on my ignorance. It literally took him three minutes to change out the part. I researched the part he charged me $300 for, and took three minutes to screw in. It's a $10 part. I have him his money, but NEVER AGAIN will I ever utilize this business' services. They are not honest. Also, please ask your technicians to take a shower and pull up their trousers. The one that came to my house smelled of the night before, traversed all through my house with his FILTHY shoes and couldn't manage to keep his pants on over his red underwear and ass-crack, WTF? read more

Our central heater went out in our home. Our home insurance dispatched the order to Modern Appliance Repair. I spoke with Dmitriy on the phone and he was at my door within 45 min. I'm extremely thankful he came so soon being it was the day before Thanksgiving. He was very professional and friendly. Thank you for fixing our heater! read more

I originally contacted and first met Dmitriy on a weekend over a month ago to fix my GE Monogram built in refrigerator/freezer. I was very impressed with both his knowledge and his customer service. He was quick to respond to my phone message, very accommodating with his time of arrival, and was honest and forthright with his diagnosis of the problem with the appliance. I wrote a review, the problem with the appliance took a twist and returned, and Dmitriy returned with the necessary parts to repair in full. Here we are a month later, and my unit seized again and the temperatures rose and rendered both refrigerator and freezer out of commission. I contacted Dmitriy and he returned to further assess the source of the problem. It was truly a separate issue; one in addition to the prior repairs. I remained confident in Dmitriy's abilities, as I have had an ongoing issue with my freezer/compressor. He was able to locate the source of the new problem after a considerable amount of time and frustration. He looked at me and said, "I am really frustrated. I am frustrated that it took me this long to locate the source of the problem. I should have seen this before. I am not going to charge you for this repair, I simply want to make things right and figure this out". And right he did make it, satisfied that he won the battle of 'man versus appliance', he stood by his promise to me. Dmitriy's candor and integrity has further impressed me and I am proud to write an updated review to further extoll his skills and virtues. read more

I don't write many yelp reviews. Really only when a business experience is exceptional, or when it totally blows. Dimitri came out today to confirm that our washer/dryer is toast, and that sucks, but we kinda figured that might be the case. He then took it upon himself to check out how our A/C and some of our other appliances were doing while he was here and ended up solving problems for us - more than reasonably - that we didn't even know we had. Going beyond the call of duty, a friendly neighbor businessman, honest, and a good dude. That sure doesn't suck in 2018 goin' on 19. read more

I don't normally offer reviews. But, reviews were the first thing I relied on in looking for service. I considered how much concern, and even mistrust, we can have when it comes to repair of household appliances or systems, that are increasingly more electronic. So, I hope this helps the next person who needs a referral. I'm also posting on our neighborhood.com Dmitriy (unique spelling), of Modern Appliance Repair, was prompt to respond, as were a few others. We scheduled a next day visit to repair a Whirlpool Duet washer, late model, at a time that worked for us both. He was on time, professional and genuinely considerate of my family, home, and need to diagnose and repair asap. I had done some research ahead of time, and was comfortable with his diagnosis, and next steps to repair. He had to pick up a part, and returned the same day to install and confirm it worked. He even provided extra service steps to sanitize the repaired washer with product, and provided extra product for my Bosch Dishwasher... He left the work area clean. And was able to take many forms of payment including PayPal. PayPal is great for those of us concerned about security, since you don't have to hand over a credit card or check, even if those accounts are the source of your payment. It's less common these days to find providers who are good at what they do, are considerate, AND genuinely nice people to work with. I'll work with Dmitriy again, if the need arises! read more

Dmitriy was recommended to me by Nextdoor. My refrigerator is not cooling so I called him. He came on the same day. gave me a very reasonable estimate and come back the very next day to fix it. While fixing my refrigerator, he found another problem and went out to get the part and came back to finish the job. He was very professional, well skilled and friendly. Dmitriy takes pride in his work, he cares about the quality of his work. I highly recommend Dmitriy to fix all you appliances. read more

Excellent customer service, and technical know how. Has repaired dishwashers, washing machine, Viking stove, and also discovered a carbon monoxide leak from my furnace- which ADT then realized their CO detectors which I was paying for were not working! Can't recommend him enough. read more

I contacted Dmitriy about a cooktop problem i was having and 2 hours later he was there and repaired it, his price and knowledge were very good and will use him again read more

Wow this guy with this heat he came to my rescue This guy Dean does amazing work very friendly and work with you. Yes he goes up in the roof at 109 plus heat, to give you the cool feel of a/c, thanks for everything. read more

He is knowledgeable, experienced and a pro. Demitri went out of his way to repair my expensive dishwasher in spite of other repairmen saying I needed to replace it. read more

Dean took care of all our AC needs. Our Home Warranty really failed us, but Dean stuck with us and got us taken care of. Installation on our new furnace and coil was clean and post installation had 0 issues. Dean is very professional and straight up. Hard to find these days! read more

Excellent customer service! Dima came out to fix my dryer the same day I called. My dryer has been working like a dream ever since; it no longer makes noise and dries well. Thank you and I'm storing your contact information for next time! read more

It was a Friday afternoon, and my dryer stopped working after dozens of loads to prep my daughter for going off to college. I called a couple of places but finally found Dimitri ... he came promptly over and I let him know that I committed the cardinal sin of forgetting to put the laundry trap back on. Last time another service repair man charged me $$$$ to fix & told me my Samsung dryer was terrible. Dimitri said we're going to figure this out & Samsung is actually great - you just have to know how to work it and he has lots of experience with the brand. I was fretting thinking no way I'll be spending my weekend at the laundromat, but he persevered and found the culprits and was able to get the dryer back in service. And to boot he is hilarious and made me laugh and gave me many well wishes for my daughter's send off to college. Thank you Dimitri - you saved the day! Look forward to you being our go to person for all fixes at our house! read more

I used Modern Appliance previously for my A/C and now the heater was not working, Dean was really helpful with the fast response and the repair took only 15 minutes. He is my go to for any of my heating and ac repairs moving forward as the service in beyond satisfactory. read more

Called Dimitri on a referral from Next Door. He responded promptly. Arrived on time. Was polite and professional. He fixed our washing machine in one day and provided excellent service. Highly recommended! read more

Was Reffered to Modern Appliance Repair after having 2 differnt third party companies coming out and checking out my problem with my Central Heating and Air Conditioning. ( The main issue I had with the two Prior Companies were that they couldnt figure out what it was and tried to upsale me somethign completly differnt... not to mention thier prices were insane.) I had the pleasure of having Modern Applaince repair in givign me an accurate diagnostic of the problem, he was very knowledgeable, was very cordial with time, and worked in a professional like manner. Thanks to him I got to save a TON of money, and it turns out I dont have to buy a new HVAC. Prices were very fair. He also took care of some other issue's I had and honestly I now can say I have a go to guy. You will not be dissapointed, look no further this guy knows appliances better than anything ! THanks again ! A++ P.S he really helped me on my efficiency settings to which is more savings ! read more

This guy Dimitry is by far the best person I have ever used, he is affordable, honest, and quick and knows his stuff, not to mention he sweet as pie, his work is amazing and he warranties his work. I have used him for years for all my appliances and AC when needed and he has the best customer service and gets the job done, It is so hard to find honest people like him and affordable...God is Great!! read more

Dimitri was very kind and well spoken on the phone. He came over and immediately discovered what was wrong with my washing machine. Was able to get the part and fix it the next day. He was so kind and honest I felt like hugging him before he left. I will always call Dimitri for any appliance needs that may come up. A+++ read more

Thanks for saving my fridge. Last minute availability and very reasonable price deserves a huge thanks. Appreciate your expertise.

Dmitry is the most brutally honest tech who has come to service my AC. His knowledge and expertise show through his work. He will walk you through everything that he is doing and explain your options so you can make an informative decision. Will definitely call him back in the future. read more

poor customer service, very rude and arrogant thinks he know it all should have gotten a second opinion. He even gave himself a 5 star review on his own company! read more

Ive had such bad luck with fridges, my 3 year old fridge starts leaking. I Decided not to buy a new one and instead hopefully get it fixed. Dean is the man, came and saved me from buying a new fridge. Worked very clean, and I didnt have to buy any new parts, Highly recommended. Honest guys are kind of hard to find now a days. read more

Dimitri is amazing. He is friendly and knowledgeable and he takes pride in what he doesn't because he owns his business and he is not some random guy hired by a big company. My new LG washing machine stopped working the minute the warrantee was up. Not matter how hard I kicked it, it didn't work (Ha!) So I called Modern Appliance Repair, and Dimitri had in fixed and working like new in less than 30 minutes. I'm so grateful to have the name and number of an appliance repair man who is honest, hard-working, shows up on time and has the expanse of knowledge required to repair appliances quickly and effectively. read more

Dimitri is great at what he does and a pleasure to work with. He fixed my ancient dryer in a flash and then came back for a complementary follow-up fix that was purely a "user error" issue. Highly recommended. read more

Modern appliance repairs cane to my spa yesterday during the heat wave and was quick on helping me getting my air conditioning up and running. My spa zenlashes couldn't function without it I'm so happy with there service. I HIGHLY recommend them. Not only were they fast in response to my call but they were very fair on price. Two other places tried charging me double what they charged! They provide an A+ service and you won't be sorry if you go to them! read more

Dean/Demitri was the very best service man I have ever worked with & I am a realtor who has worked with many. He did exactly what he promised. Called 15 minutes before he came to my house. Two days later when he got the part, called me when he said he would. Called again 15 minutes before he came to my house. He was the most professional, honest guy ever. I highly recommend. read more

I am so impressed with Dimitri of Modern Appliance Repair. The motor on my dishwasher went out and needed replacing. He was professional, prompt and accommodating to my schedule....no 4 hour window. Who has time to wait around for 4 hours waiting on a repair?! I highly recommend Dimitri if you're in need of appliance repair. read more

Dimitri did an excellent job replacing the wall AC unit in our guest house. He explained everything clearly before doing the work, purchased the unit for us and installed it perfectly. We even got a better price than quoted at the end as he was able to find less expensive unit from his supplier. Very professional, honest and responsible. Highly recommended! read more

If you're looking for a technician who is knowledgeable, professional, honest, and especially one who offers his services at a fair price, you can do no better than Dimitri. He went right to business, identified the problem, made the repair and was very thorough in explaining what he had done to fix our refrigerator. Thanks, Dimitri! read more

Very pleased with the service. Dimitri was on time, professional, courteous, and very detailed in the service provided. Everything you would want in a repair service. And arrived same day. Highly recommend read more