I've gone here twice and it's always a positive experience. Both masseuses were very capable and found problem points without my mentioning them in detail. The rooms were comfortable, clean, and calming. They never skimped on time, and provided good wrap-up discussion with at-home suggestions. Recommended. read more

I started seeing Francesca at Base about a year ago and have been coming back every 3-4 weeks since. I first started seeing Francesca because of my chronic upper back pain and what was an actual hunch back due to me trying to desperately work the knots out on my own. My muscles were so tight they felt like bone... it was (k)not good. Getting the deep tissue massage with the cupping add-on with Francesca has been essential to my well being / self-care routine. She starts by asking you where you want her the focus on during the massage and has great table side manners. For who also suffer from the same pain - you gotta go regularly! The relief doesn't happen after one massage, it has to be a consistent practice! A nice benefit of the massage is that even though I'm not a member of the gym, I can use the sauna afterwards. The spa itself is extremely clean and quiet despite being next to the gym. Ultimately Francesca has been a god send. You know how the saying goes -- the best gifts come in small packages. Well this applies to Fran, who is small but mighty and can give a mean deep tissue massage. Also special shout out to Jared at the front desk. Whenever I've had scheduling or billing problems, he's consistently come to the rescue with great customer service and resolved any issues ease. I hope he always get green lights when he drives, the last sold out item on the shelf and a promotion. read more

I've tried other places, but truly I have had the best massages here. I won't go anywhere else. I also love that it's part of a gym and they truly have an understanding of what the body needs. read more

Booked a massage today with Balmore and it was fantastic. Abby and Jo from the front desk were extremely helpful and insightful about the different add ons and massage types. Balmore himself provided an excellent massage and explained why certain parts of my body was tight and provided tips on how to improve those areas in my daily life. Cannot wait for my next massage, highly recommend! read more

I've had two 90 minute deep tissue massages here and the staff has been awesome. I had Sergelyne as my therapist. I've had issues with my shoulder for years and she was very knowledgeable around what to do as well as avoid. The place is clean, team is really friendly and the prices are fair. I would highly recommend read more

Francesca is the best massage therapist I've ever had! She listens to each request and gives helpful advice (I.e. home exercises, equipment ideas, etc.). I highly recommend her to everyone looking for a massage. The facility is clean and welcoming. I don't go anywhere else in JC! The packages are also reasonable and save you money. read more

I've been going to Basebody Spa for almost a year and I'm very happy with the services. I've been seeing Francesca and she has been wonderful. She's very attentive and remembers what we've worked on before. She also provides helpful advice on things I can do on my own between my sessions. read more

I've been getting deep tissue massage with Francesca for two years. She is the absolute best. She is so skilled and perfectly balances relieving tension/pain management with creating a relaxing experience. The pricing is extremely competitive and the location is so convenient. I won't get a massage from anyone else! read more

I've been going to the spa and seeing Jessica for the last year and a half - when I say the staff there are incredibly professional and Jessica as a therapist is phenomenal, it's an understatement. The protocols they put in place when the spa re-opened during Covid made me feel at ease, safe, and cared for when returning. You won't regret spending your time here. read more

After my last review, the spa was really nice to reach out to recommend other massage therapists specific to helping with my shoulder pain. I have been going to Querina and she is wonderful! She focuses on the problem area and methodically works through it. She is also very sweet and pleasant to talk with. Definitely going back to her again ! read more

The Basebody team is very friendly and helpful. They listen to what you need to help with any sore muscles or body aches. The team takes all of the Covid-19 precautions seriously and it is an extremely relaxing and safe environment. read more

It was subpar massage and the therapist ignored my pain points. The massage was actually for only 45 min which was a shame. Avoid this spa at all cost read more

I've been going here for two months now. The pain relief I get not only the few days right after my deep tissue with Francesca, but also for the next couple weeks is great. It's really changed how my body recovers with the amount of training I do. The massage itself is fantastic, the staff and service is also excellent. Basebody is the best spa in Jersey City, and also has absolutely great prices. read more

Francesca and front desk staff are great; however, management, particularly Silvia, needs further training and development. Their website states that they accept Spa Week gift cards, but after receiving the massage, Base Body Spa said that they no longer accept gift cards. Front desk said that another customer tried to use Spa Week gift cards in February 2021, but management would not allow them to use the gift cards even though their website says that they accept the gift cards. Knowing that they had this issue since February 2021, Base Body Spa should update the website and inform their customers. read more

If I could give zero I would. Decided to give this spot a try being new to the area. Made an appointment for 9:30, arrive at 9:20 and was led the waiting room (aka hallway) to wait for my massage therapist. I sat waiting until 9:45 with no update as to when my appointment would begin. Finally at 9:48 someone came in but wouldn't say a word to me. Instead she set her coffee down in the room, walked out and returned at 9:54 appearing ready to go. At that point another girl walked in and also said nothing. I finally walked out. The girls at the front desk were apologetic but offered nothing in the form of an alternative appointment time or anything. It's fine as I definitely won't be coming back. I guess I should have trusted the negative reviews coming in from 2019 stating staffing was pretty horrible and turnover was high. I get it now. read more

Wish I could give a review on the actual massage, but I can't. Made an appointment a week ago but allergies have gotten the best of me. I woke up Sunday morning with a swollen face, a bit of a fever and a very runny nose. All sorts of yuck. I called the moment they were open to reschedule. I was met with the cancelation policy. I explained that I didn't want to cancel but reschedule for another day. I wasn't feeling all that awful at 4pm on Saturday. No one would have wanted to touch me and to be honest I would have felt terrible for their staff to deal with my runny face!!! They charged me for the appointment. Sad. I would have expected a touch more from a local business in a growing community. read more

One of the best massages i've had is at Basebody spa. Highly recommend Johanna. She is really great at focusing on the problem areas - i've always felt great after the massage. Had massages from others at this place and they are just okay. Prices are very reasonable too. The spa is inside the gym which has steam and shower facilities. Showers are not always very clean, it's a typical gym shower. Reception staff are very friendly and courteous. You can make reservations online - very convenient. read more

Today it has been my first time at Base.It was a really good experience. Francesca was my massage therapist.She was on time and then during massage she was totally focused and very attentive to my needs. Apart from this,the room was very well prepared. The front desk was very welcoming. Lastly the girl who me my coffee was very sweet and especially apologetic when the coffee wasn't working properly I am so pleased with the experience, that I already made my app.to return A.D. read more

Very good spa at reasonable price. I usually call ahead of time to make sure i don't need to wait long. The staff are friendly over the phone and on location. I feel very comfortable in the spa. They are clean, the tower are soft and the bathroom is properly stocked. My deep tissue massage was great. Alexa is skilled and applied the right pressure to my knotted muscles. I walked out relaxed and zen. Thank you so much for helping me deal with the stress of my daily life. I will come here again whenever i get a chance. Location is in a gym, parking was easy. I didn't try the online booking service yet, but it's a plus that they keep up with today's technology and offer a convenient way to book the massage session. Thank you team. read more

I've been coming to the spa everytime I visit from CT and absolutely love it! Jessica and Francesca are both incredible and so attentive to my pain points. If you are in the area this is the only place to look! read more

I have been a client of Base Spa and Francesca for ~2years. The spa provides a great ambiance making it easy to de-stress the body and mind each time I come for a visit. Francesca's consultative approach to massage therapy ensures that each session is unique and focused on relieving muscle tension and/or improving body alignment where it is most needed. Highly recommend Base Spa's services and Francesca for anyone looking to improve mobility or to ease muscular tension. read more

I went to get a massage today because this place got pretty good reviews. I've had countless massages in my lifetime (about one per month for the past 5 years.) This was hands-down the worst one I've ever had. I suppose I could chalk it up to the bad luck of getting a bad therapist, but this place is responsible for the people they choose to hire. For that reason, I will not be coming back to Basebody. The massage started 15 minutes late--which I didn't have a problem with, I understand that things run over--but I expected to get the full hour regardless. I didn't--she finished up at 5:30 on the dot, making my massage only 45 minutes long. I didn't even really mind, though, because the massage itself was SO BAD. For starters, she seemed annoyed that I was there, and moved her hands super fast the whole time, like she was rushing to get through it. She didn't once ask me how the pressure was, or even how I was doing. All of which would have been forgiven if the massage was good. It wasn't. It was supposed to be a "deep tissue" massage, and it's clear this therapist has no idea what that is. She basically just lightly rubbed my back with lotion for 45 minutes. She didn't go into my muscles, didn't try and work out any knots, just moved her hands in circles over my skin. It's clear she just had a go-to pattern of giving a massage, and made no effort whatsover to personalize the massage and try and work out the kinks in my particular body. It was like this was her first massage ever and she'd had no training at all. I called the front desk and complained that I didn't get the full hour and they said they'd only charge me for half an hour, which is a start, but I'm tempted to call back and ask for a full refund. I believe the gratuity is included and I'd at least like to take that back as this woman doesn't deserve even 5%. If anyone else has any recommendations for GOOD massages in Jersey City, please let me know! UPDATE: A day later, Basebody called back and offered me a full refund for my massage, plus 15% off the next one, which I really appreciated. So perhaps it was a fluke; perhaps I will go back, and this time specify I need a massage therapist who understands the meaning of "pressure"! read more

Who doesn't love a good massage? Sitting upright at my desk all day sure does a number on ones shoulder and back. After a quick Yelp search of masseuses nearby I came across Basebody. Located inside Base Gym in Jersey City, Basebody offers a varying types of body massages with two interval options - 60 minutes and 90 minutes. Not a member, no problem! They offer massage services for members and non members alike. In addition to massages they have additional add on services such as cupping and aromatherapy that you can add on. Basebody has created a seamless way to make appointments online via the mindbody portal. Just login (note, you do nee to put a credit card on file) and select the type of massage you want and select the massage therapist and time slot. I arrived to my appointment about 20 minutes early and was directed into the spa to wait until my time slot had come. The receptionist was very sweet and even loaned me a lock so that I could put my stuff in the locker room. Matt was amazing. We started off the session discussing what my ailments were and then recommended a specific massage to tailor to my needs. Throughout the massage he checked in with me to ensure that the pressure was adequate. Within 90 minutes he was able to work through all the knots and strained muscles in my neck and shoulder. As I left, he handed me a cup of water and recommended that I take advantage of the Sauna in the locker room to finish off the massage. If my stomach hadn't been rumbling I would have taken him up on the offer. Only downside is that they are closed on Mondays - but that is just me whining, they are open every other day of the week. Compared to the other massage I got in Jersey City a few weeks back, this one was nearly half the price and probably twice as good. I highly highly recommend BaseBody! Also for regulars, they have a monthly massage program for a discounted price. read more

The Basebody staff and service is second to none! The quality of massages can't be beat. Do not mistake pricing for quality! They tailor the massages to your needs and always ensure your comfort and needs are met. The staff is friendly, professional and they sincerely listen to you. Their knowledge is extremely evident and you leave each appointment feeling your best. I've been going consistently for a few months now and they're never trying to "sell" me on another appointment or anything like that. They're truly interested in your well-being and have always been easy to communicate with. I would recommend them to anyone looking for a quality massage at a very reasonable price! I treat my family & friends with a gift certificate when they come to visit, too! I've booked appointments with almost all of the therapist and the treatment is consistent across them all. You can't go wrong at Basebody. read more

Sad to see so many negative reviews, because I had a great first experience here. Based on previous reviews, I booked my appointment with Francesca. She was on time, and focused on my problem areas/pressure preferences. Not only was she super attentive to my needs, but she recommended things I could do to alleviate the tension and knots in my upper back/shoulders. Pretty much the BEST massage I've ever received in the Jersey City/Hoboken area. I would've given 5 stars, however I was accidentally charged twice for the service by the receptionists and am still waiting for the refund to be applied to my account by management. read more

I have been to basebody for 2 massages and they both were really great and the price point cannot be beaten. My first visit was definitly good, I got a deep tissue massage and it was relaxing but not exactly what I would consider a deep tissue massage. However, when I returned last week for a Chakra massage with Jessica it was next level fantastic. Without me even saying much, she was quickly able to pinpoint the areas that needed work and I felt incredible for several days after. read more

I first came to this place and it was pretty average, hence the 3-star rating. But due to close proximity and cheap price, I gave this place a few more tries and I saw some great improvement! Amy was AMAZING. I always go for the 1-hour Swedish massage and sometimes people just end up rubbing my skin, no real massage done, but Amy did a fantastic job being gentle, but also firm when I requested and worked out all of my knots. She spotted my problem areas and even gave me tips to help improve my posture and exercises I could partake in to prevent further issues. They've definitely done a mjuch better job of giving this place a more spa-like feel, gentle music, quieter rooms, and snacks outside. I gotta say, I will be visiting Basebody Spa more and more. Perhaps they were a bit new when I first wrote the review and they were still working things out, but they hare definitely great to go to now! Top pros: -GREAT price for an hour long massage compared to other places -connected to the basebody gym if you love a massage after an intense workout -literally no wait time -you can book appointments online read more

The price point for the massage at BASE is good, but the problem is with the staff turnover, I have not been able to get a decent quality massage since the last therapist I had last year (which was great). My most recent massage literally consisted of the therapist essentially rubbing massage oil on my skin for an hour and that was about it... No technique, no pressure... it was evident that there must not have been a trial session to hire them... just an application... I have stopped going to BASE Spa and no longer recommend it to anyone who wants a good, professional massage. Once I find a new place I will post about it. read more

I have been to Base Spa plenty of times now and can be considered a regualr for 90 minute deep tissue massages. The turnover of therapists is extremely high. I did find Johanna as a great deep tissue therapist as I workout and my job takes a toll on back and shoulders. However she is now also gone from this facility. I came here a little over a week ago for a 90 min deep tissue with someone new to me. I'm not a rookie to deep tissues and what I received was an excuse of a swedish massage and even when I asked for deeper pressure it didnt happen. Also before the massage, the therapist opened the door when after her knocking I loudly said I need a moment. She closed the door back saying sorry and so I said nothing. Not professional as they knock to listen for a response and I was standing without my clothing. Next, the pressure didnt exist and to top it off her nails were not groomed however a therapists nails should be. I was constantly being poked and scratched by her sharp nails throughout my massage and even said ouch once. I'm too nice of a person to ask multiple times. I was never asked if everything was okay, table heat or pressure. Upon checkout, the therapist walked out to speak to the manager while he was checking me out. He asked me how my service was as she stood right over my shoulder. This is something that should be standard training and not okay. I said it was ok then upon the chance of the therapist walking away for a few moments I let him know there was no pressure and her nails kept digging in and scratching my skin. I had scratch marks when I checked my back at home. He apologized and offered only a 20% discount only after I asked if he was going to compensate in any way. I should not have had to pay a penny for that torture. I didn't expect this from Base, especially when speaking directly to a manager with something that should NEVER happen at a spa. I do not know if this manager is new as I have encountered a different manager before and she was very nice and helpful which is why I had been returning to Base as a regular even with their high turnover. After this experience, I do not want to return unless Base learns how to take care of their customers, new and loyal. There are plenty of other great places in the area that would love a new long time customer. read more

I received a deep-tissue massage from Alexa, and she applied pressure on all my problem areas. I've had hardened shoulder and back muscles for years, and she targeted the right spots to begin the corrective process. If Alexa were available more often, I would make more regular appointments at Basebody. read more

I was reluctant to book a reservation here for my friend based on the lack of reviews, but I took a leap of faith and did it because the style and look of it was good. Booking the reservation was a little tricky at first but they have an easy online reservation system. The place is very clean and the people are friendly. We got there early because you get to use the shower and sauna before your massage if you want. I got her an hour Swedish massage and she really enjoyed it so it was a great experience. read more

I've been here a few times and never fail to have a good massage. The facilities, while not opulent, are pleasant and relaxing. The massage rooms are small, dimly lit and cozy. All my therapists have been pleasant, have been on time and have started on time. As with all massage boutiques, the quality of the massage depends on the therapist and your personal needs. I really thought Johanna was excellent but sadly she left. The others I tried are good (but I do wish Johanna would come back!) All in all a good spot for a reasonable price. A- read more

Basebody is my favorite place to go for a massage in downtown Jersey City. The facilities are well-maintained (i.e., clean and the up to date), the front desk is friendly and professional, and the massages are phenomenal (not to mention well priced...only $49.99 for a 60 minute massage!). The massage therapists customize your session according to your needs. I've gone to just about every massage place in downtown Jersey City and this place is by far the best. I highly recommend Dominique (the manager) but all of the therapists are great. There is also a steam room and sauna on the premises so you can use that before or after your massage. read more

6/5 stars hands down!!! I needed a massage and I heard of basebody from a friend who had been there before. I called and booked an appointment with out any trouble the for the next day (a Saturday) at noon! So I got there a little early and the very friendly staff took the time to show me around and let me know I was able to use the amenities if I liked before my appointment. The steam room was incredible! I wasn't aware that they had a steam room that I would be able to use. It was kept very clean and was the perfect temperature which is a HUGE plus. Then came time for the massage! Dominique was my professional masseuse and she was absolutely incredible!!! My back has been a little problematic recently with tightness and lessened mobility, mainly in my my lower back. She found those areas, with little help from me and really loosened me up!! I felt incredible afterward!! I had a noticeably better range of motion and significantly less aches and pains. Also, more importantly, Dominique was just as friendly as she was professional. She was able to figure out my sensitivity with in seconds of starting on a a new area but also able to really work out the knots I had. She has an incredible personality and really kept brings positive vibes in the room. After my massage I felt like a completely new man. I definitely will be making this a regular occurrence going forward!!!! read more

The chair massages are ah-mazing! I could only imagine what their table massages are like! I've had such a stiff neck for over two weeks and tried everything from hot steamy showers, muscle relaxers, heating pads, and icy hot balms. So, I decided I needed a massage and wanted some quick relief. I had always been interested in the chair massages, but hated that they were in public places like a shopping mall. When I saw that BaseBody offered one I booked it asap after reading reviews on Yelp. I'm so glad I did! Within the first five minutes of the massage I felt such relief in my trouble areas. There was so much tension built up and Dominique was able to release it without being too painful. I will definitely be booking a table massage in the near future! FYI, with the purchase of any massage, you gain a day pass to the gym, including access to all the classes, steam room and more. Plus, they validate for parking up to two hours (which normally costs $12). The parking garage is right next door. Super convenient since finding a parking spot in Downtown Jersey City is a mission. I definitely recommend this Spa and will be purchasing a gift certificate for my secret Santa recipient this year. read more

Basebody Spa - The sign is big enough, you can't miss it haha - Massage Near Me - Jersey City, New Jersey

First time at BaseBody. Had a massage with Eric. Very personable and friendly. Listened to my issue areas and tailored the massage accordingly. Would definitely recommend. The price point is great as well so I will be returning. read more

I should have read ALL the reviews for BASEBODY before I booked an hour and a half DEEP TISSUE massage with AROMATHERAPY. When I saw my therapist I thought to myself this would be worth my time considering her built. I've been stressed so much at work and this DEEP TISSUE massage was all I looked forward to the whole 2 weeks. I got there as I was asked to: 15 minutes early. And my wait was over. The experience was nowhere from the DEEP TISSUE I booked. The therapist is not a therapist. I'm not a first timer with massages and I know when one isn't. There was no pressure at all! She was just pretending she was doing a DEEP TISSUE,but not a single technique of it is was used. She was just stroking her way of what she thought I thought was a DEEP TISSUE massage. And all that time she was doing the "massage" she was on a rolling chair!(I heard the wheels around the table where I lay) and that explained why I did not feel the DEEP TISSUE massage I booked for. When I paid outside, the girl in charge was nice enough to ask me how it went and so I said "ok". She caught the tone of my dissatisfaction so she asked me again if there was something wrong with the service. I said I booked for a DEEP TISSUE MASSAGE and I got a SWEDISH massage. I was being polite but I really just got plenty of muscle strokes! And she responded with a "Well, it's the same price anyway...." Huwaaaattt???? Young sales people, it is not a question of the price! It is all about the SERVICE I paid from the menu of services you are providing! I booked for a DEEP TISSUE MASSAGE! Not a stroking session! Deliver what you promise your place can do! Make sure you have people who know their stuff! Like the strokes for a DEEP TISSUE Massage! Also, inform your customers when your receipt machine is out of paper or broken ahead of time and let them know you will need to email the receipt right away and not just dismiss with your hand gesture that there is no receipt because the machine is out! And you expect your customer to just nod and walk out after you swiped their card and not show them the amount you put in their card! That is so unprofessional! Seriously! I am a highly dissatisfied customer! Poor service! Waste of my time and money!!!! read more

Basebody This place is terrible!!! I love a good spa, but I won't be going back to this place. I was told to book with Dominique, but she wasn't working that Saturday and I ended up with a pink hair lady (Seema I think). Super rude and with plenty of attitude. She had no clue about giving body massages, I am not sure she even trained to provide such a service. She kept trying to push my arm in to positions it doesn't go, and really digged her knuckles in to my neck. When somone says ouch, you generally should stop what you are doing! I left with a painful neck afterwards, for a good few days. You are better off getting a 3-year-old child to walk along your back, then have this person touch you. If you want to risk going here, people keep on saying Dominique, so i would only try her, else run a hot bath, as you will need it afterwards! read more

I have been going to Basebody for six months and I would highly recommend anyone looking to use their Spa. I take boot camp style workouts at Base and go to Basebody to get deep tissue massages to help with recovery and soreness. I have worked with Dominique who is the Spa Manager. She is a great masseuse and my soreness goes away after the sessions. Basebody's facilities are clean and you can also use the steam room and sauna after your massage, which is an added bonus. It is also very easy to set up appointment through their online portal. I have also signed up for Basebody Massage Membership. You are able to lock in lower pricing for a year having the membership. I highly recommend Dominique and Basebody. read more

Five stars for excellent massages, soothing decor, heated tables, calming music and NO wait times ever. I've been here a few times and always had a wonderful experience. It's so reasonably priced as well - love!! read more