On December 14, 2025 I brought my 2020 Genesis G70 3.3 T with 39,000 miles on it into Roswell Auto…read moreCenter for a front brake repair. I did this at the Recommendation of a close friend. On December 16, 2025 Carl, the manager and owner, or so I thought, called me and said my car was involved in an accident on his property while under his care. He said the brakes had failed after being repaired and the tech backed the car into another. He kept apologizing and assured me the car would be repaired to the same mint condition as I brought it in. He even gave me his personal cell number so I could be kept updated on the repair progress. The car was brought to Sun Valley Collision , where Carl said he gets all his personal work done. Six weeks later the car was declared a total loss. At that point Carl basically ghosted me. When it first declared a total loss, I went to the shop and he told to me deal with the insurance company. After two months of fighting with the insurance company I was forced to accept a lower offer than my car was worth ( the insurance company informed that they would stop paying for my rental and storage fees on February 1,2026). I purchased a used vehicle for more than I received from the insurance company. All I want is for Roswell Auto to make up the difference and make me whole. To this point, crickets. Carl doesn't answer his phone and ignores my text. My wife even went to talk to him and he basically said it's up to the owner. The owner happens to be his Dad. I could never and would never recommend this place for any kind of repair because of their terrible customer service and obviously poor mechanical skills. I just read Phil Hughes response to my first review. Phil, shame on you. You know that is not what happened. I was the one who called the Roswell Police to make sure a report was filled out on the destruction of my car that happened at your facility. I never threatened anyone or any employee. I admit I was very angry but I never threatened anyone. I said I could severely damage your business with an honest review of what happened. I happen to have the Police report and there is no mention of me threatening anyone. I did in fact provide your insurance company with a comparable car, same year, same make,same model with the same low mileage. They only raised the settlement amount a few hundred dollars. I wanted to hold out for more but was told by your insurance company that as of February 1, they would no longer pay for the care rental and that the storage fees at Sun Valley Collision would be my responsibility. So I settled for less than I should have. As a business owner you should know better than anyone one that nothing is more important than your reputation. I owned a business for thirty years and I never allowed anyone to walk out unhappy. There is an old saying. It takes 10 customers talking good about you to undo one customer talking bad. You can still do the right thing and pay the $ 2860 price difference. You know it's the right thing to do.

If you're looking for fantastic service wrapped in good old-fashioned friendliness, Roswell Auto is…read moreyour spot! My family has trusted them for over 20 years--that's longer than some of my socks have lasted! Since 2013, they've kept my fleet of passenger vans (shameless plug: Atlanta's Best Van Rental) rolling smoothly without emptying my wallet. Randall, Ryan, and Carl are automotive superheroes--helpful, informative, and always ready to save the day (or at least rescue your transmission). One thing I especially love about Roswell Auto is the camaraderie. Sitting in their waiting room feels like stepping onto the set of The Andy Griffith Show. Randall is our own Goober (with slightly better hair), and the rest of the crew--Ryan, Carl, and the gang (a.k.a. Floyd, Gomer, Barney)--always make you feel right at home. Believe me, even Santa Claus would park his sleigh here for a tune-up (and a cookie or two). They keep my vans running smoother than Rudolph on Christmas Eve! So, if you want affordable quality, service with a smile, and a generous helping of nostalgic humor, Roswell Auto is your ticket to Santa's "Nice List." Santa Steve P.S. Don't forget to ask Randall to top off your blinker fluid before you leave. *(For a quick laugh, check out this humorous anecdote: https://www.youtube.com/watch?v=Kn2IaQ7ECUY)*

I needed rear brake pads done on my BMW and called around to get quotes and this place with its…read moregreat reviews and low prices won the job. The actual experience matched the reviews. I was able to schedule online and bring it in a few days later. They were waiting for me and had the parts already ordered. The interior of the shop was clean and welcoming, with a work desk and fridge of complimentary drinks. There was also a couch and some regular chairs. The phone chargers were a nice touch as well. My car was ready a bit after they promised later in the day and I picked up with no issues. They are super friendly and you will get a great price.

Alex was great. He looked over my car, gave me a quote (which was very reasonable), and had my car…read morefixed all within 24 hours. I found my new auto shop.

The service quality was good, and the team worked in an organized way. The repair was completed…read moresuccessfully, and I haven't had any issues since. However, the turnaround time was longer than promised.

This place is definitely deserving of its good reviews. I had an unavoidable accident on the…read morehighway which affected the splash pan on my sister car. I called this place twice-both times Sam was super helpful. Brought the car in-and the owner? Checked under the hood and gave me a fair estimate. I would have gotten the work done here but they didn't have the part and I had to leave that day. So they advised that I go to the dealership. I did. Once at the dealership, they of course had a long list of things that I needed to fix. Big surprise. I actually called Ozzie's again. The owner? Or a lovely gentleman told me what exactly to do if I he were to give advice to his daughter. I really appreciated the honesty and compassion. It's clear this shop is more about quality and satisfaction. Although I didn't get my work done here-I totally recommend them!

Fast and reliable service. Communication with customer is great !…read moreEmployees are super friendly and helpful.

I needed an oil change and a check on an engine warning…read more I really didn't have a regular mechanic here so I turned to Yelp to find one that I should try. This one came up as available and had decent reviews. It is a small holo in the wall garage but they got me in asap... they did the work quickly and efficiently and I was out of there in about 2 hours. There is not much of a waiting area... thank goodness I was the only one waiting... and there is nothing to be able to walk to... so my suggestion is drop off and come back if you have to wait long. They were busy... lots of work being done, lots of cars in the lot to be worked on. All in all a good experience.

I've been a customer for years and I wouldn't take my car any place else. A little chaotic, but my…read morecar is always fixed at a fair price.

I scanned with OBD and saw I needed catalytic converter. They would not provide a quote over the…read morephone unless they have seen one of my vehicles before. Must be a new trend, but a dumb one.

Great Experience! Went online to price an oil change, and Christian Brothers had the best/lowest…read moreprice. Made an appointment and I was in/out in 40 minutes which I spent playing with the owner's dog :)

I went here for the first time for a simple maintenance oil / filter change. The staff was…read moreprofessional about scheduling me ASAP & they come off as very reliable and caring. Just walking into the waiting room says a lot about the environment you're entrusting your investment at ~ the room is homey with its furnishings & the staff even bakes chocolate chip cookies fresh to add a personal touch while you wait on your vehicle. My oil change took a little longer than expected, but Brandon ended up giving me a small discount for it out of courtesy. I know my car will be well taken care of here by that genuine gesture I wouldn't have gotten from anywhere else. I'll be back..!

They were awesome! Would highly recommend...in and out. No surprises. One of the best auto shop…read moreexperiences I have had. They were recommended by a friend and I understand why.

I was recommended this shop from a friend to evaluate an issue with leaking power steering fluid…read moreprimarily and a check engine light. The positive was the professional individual who greeted and called and the timely attention. The negatives I would say is it really felt like a 'dealership' quote given the estimate of the repair. This turned out to be double the cost of the actual repair from my usual mechanic taking 1.5 hours of labor. I was given a list of suggested repairs (just like the dealership offers) which included everything from battery replacement, engine mounts, etc that totaled over $5,000. So, needless to say, it was enough to steer me elsewhere.

Kelly & Stan's Automotive have been my go to for any maintenance and repair needs for my Mercedes…read more They are convenient, reliable and provide great service at a fair price.

These guys are the best! Don't hesitate to bring your vehicle here. Honest and great work.read more

Isaiah was kind and courteous and even offered to help us change a tire on the roadside while we…read morewere waiting for AAA! Top notch young man, efficient, ethical and capable--he's a keeper! We will come back to you soon for other needs.

This place will overcharge you. Watch the secret camera of them it's all over the internet. They…read morechange 7k for a fake oil leak and are treating cars like shit. YOU HAVE BEEN WARNED. GO ELSEWHERE. THIS PLACE IS NOT HONEST AT ALL!!!!

Joshua is the best. Honest, punctual and knows what he's doing. Fixed my Kubota BX in 5 min. Highly…read morerecommend!

From the owner: On the road again mobile auto repair is a mobile repair shop that come to you. No need to wait in a…read moreshop and pay shop prices when we can come to your location were you can stay on track at work or doing what you need to at home. Our prices will bet any shop.