Seems like a decent individual was great to take your money, but don't dare to forget your home…read morekeys or your cell phone in one of her trucks, extremely disrespectful no class no respect hang up on you because she was asked to get off her heavy rear end and do something out of her ordinary sit collect only. You call her with on a concern of forgetting your cell phone in the vehicle and she speaks to you extremely disrespectful no respect for her customer base no kidding why you have to sell flags and statues in order to make a difference because once your customers get to hear your dirty a&& mouth will never go back my advice folks do not give her business select the other U-Haul down the street. This place is not worth it. Nasty owner

Quality products and service at this fine Mokena location…read more The staff is always willing to give a hand and after 19 years of servicing this community, I'm glad as a new homeowner that I have a place I can rely on. Thanks, Barb and Mike

Great company to work with! We've used Herder Movers a few…read moretimes. Highly recommend them!

I don't think I have strong enough words to explain how well my move went, and all thanks to Herder…read moreBrothers. The crew that was sent was on time, professional, and QUICK! They moved everything we asked, nothing was damaged, and we were charged less than our estimate. I am so happy that I just recommended them to a friend of my mother's today! Thanks, guys - you took the pressure off of this move and made it so easy!

Joe and Clinton did a really good job with the move. Everything went smoothly…read more - Matt nice

Movers were very friendly and were very through! They make sure eveything is wrapped and protected!…read moreWould recommend!

I'm getting ready to move 20 miles and I'm looking for a reliable moving company. This is…read moredefinitely not the one. Also, I buy a lot of from estate sales and would like to have a mover that I can trust. I called this company to movers a 6 piece bedroom set, Spoke with Bill, I was quoted 380.00. 2 Men, and suppies. Everything was going well, 3 men arrived and did a great job. The home owner told me if I wanted to take the mattress I could. They were throwing it away. The mover in the room with me said they could put it on the truck but they had no mattress bag. I was told they would put it on a blanket on the truck floor. When we were ready to go the driver said he needed to make a few stops. I agreed the delivery could be a hour or two later. An hour and half later I get a text due to the mattress and extra items the price would be an extra 100.00. There was a mattress no other items. If I was told at the pickup location the mattress would be 100.00 extra I would have left it. Be up front in pricing. You scammed me for extra 100.00 but you lost my move with a bigger price tag. If you are looking for a moving company, keep looking. Not a honest company.

While the coordination of our move was smooth and the movers themselves did an excellent job…read moreprofessional, detailed, and deserving of the generous gratuity we provided our overall experience with this company has been extremely disappointing. After the move, we discovered we were overcharged by $1,385. Since September, we have reached out multiple times by phone and email to address the discrepancy. We reviewed the quote line by line and clearly demonstrated the overcharge, yet the company has refused to issue a refund or even acknowledge the error in a meaningful way. It's unfortunate, because the moving team on-site was outstanding. However, the owner and office staff have been unresponsive, unhelpful, and unwilling to resolve a clear billing mistake. Their lack of accountability has overshadowed what could have been a positive experience. I would strongly caution anyone considering this company while the movers are great, the management and billing practices leave a lot to be desired.

Ryan was very helpful and resourceful when it came Time for…read moreme to get a cost estimate for moving.

I wanted to support a local, veteran-owned business, but this experience was a costly mistake. Do…read moreyour homework and read the reviews before hiring this company. When I first called, I spoke with Griffin at the New Lenox location. We hired them specifically to load furniture and boxes into a POD, not a full move. Griffin promised the movers would arrive with a truck stocked with supplies: blankets, shrink wrap, and straps to protect our furniture. This was confirmed in our written quote. I mentioned I was going to buy a mattress bag, and he convinced me to purchase theirs instead, assuring me it would be added to our bill. The movers showed up in a car. No truck. No blankets. No straps. And no mattress bag. When we asked, the movers told us they couldn't bring a truck because none of them are insured to drive the company vehicles; they added that the owner doesn't maintain the fleet, leaving many trucks out of service. It was raining the entire time; unlike other movers we've used, they did not bring floor protection or shoe covers. One mover disclosed that he was summer help, had only been working three weeks, and had received zero training. My husband spent much of the move directing the movers on how to carry items safely - to save their backs. We also had to supply our own shrink wrap when their roll became too tangled to use, and repeatedly had to ask them to wrap furniture before moving it, but pieces were still being moved without any protection. The results speak for themselves. A leather loveseat was dragged across the wood and iron railing on our staircase, leaving scratches across the surface. The movers put multiple dents, scratches, and marks on our walls and broke a wood trim piece on the railing. One mover did bring the damage to my attention. Now we are required to repaint walls that didn't need painting before we can complete our move-out. During the job, one mover dropped his end of our heavy couch -- no stairs, just a doorway, roughly 15 feet -- said "f**k this, I'm not doing this," and walked away, leaving part of it in the rain. My 66-year-old husband had to pick up the end and help move it himself. Inside the POD, movers were stacking large bins on top of small ones, creating a wobbling stack that would certainly have toppled when the POD was transported. My husband and I rearranged them ourselves. The most costly damage involved our garage door. During the move, the support bar across the top was dented and part of the door opener mechanism was pulled backward. When asked what happened, the movers claimed to be unaware of hitting anything - yet now our door will not close. One mover eventually acknowledged they may have hit it, took photos, and called Griffin, assuring us we would hear from someone to resolve it. We never received a call. When we followed up with the owner, he asked if we could prove they hit the door. In the end we incurred a $350 repair bill. To top it all off, our credit card was charged twice. When we called (four days after the second charge), they claimed one was simply a hold, but both charges were clearly posted to our account. The additional charge has since been reversed. Check your accounts carefully after using this company. The owner has responded to other negative reviews claiming they "do a thorough walk-through with every client." No walk-through was done at our home. We didn't discover the full extent of the damage until after they left, and we are dreading what else we will find when we unload our POD. We paid full price for a service that was misrepresented from the first phone call, carried out by untrained workers with no proper equipment, and resulted in hundreds of dollars in damage and repairs, with zero accountability. The movers themselves were polite and apologetic, and frequently blamed the company. That tells you everything. This company is disorganized, unprepared, and management is dishonest. Find someone else. (photos are just a few of the many)

We used these guys for our move from a third floor walk up (with killer stairs) to a first floor…read moreapartment in the city. Overall they had the best rates and don't charge extra for the truck or the travel fee (which is actually a fee for the time it takes a moving company to get to your place and then back home after the job is done). They were a bit slow to respond at first, but were very helpful in helping us prep for the move to reduce cost (making sure all is packed, having boxes of similar size stacked together because that's how they move them - by size and not by room designation). And they hustled. The moved ended up taking longer than we anticipated (lots of stairs!) but they ended up charging us less than we thought - they stopped by for lunch on the way to the new place and didn't charge us for that time. I don't believe they're insured, so not sure if I would recommend them if you have a lot of stuff. But they took good care of our IKEA stuff and I will use them again next time we move.

Right on time, professional and accommodating staff for fair price…read more Moved a rolltop desk from store site to home. They lived up to their company name. Will definitely use them again. Thanks guys!

They are magicians! I'm very pregnant and overwhelmed by clutter and they made such a difference in…read moresuch a fast amount of time. It gave me so much peace and relief.

Our kitchen and bathrooms were touched by angels…read more We just moved into our new condo and let's just say we had more than we thought the space could handle. There was no way we could have unpacked and organized our kitchen and bathrooms over the next few weeks, which is what their team excelled to do in less than a day. Mackenzie was very responsive starting from original quote to appointment day. Because of this they came fully prepared and we feel every minute they used here was optimized to the fullest. It's our first time using this kind of service and Mackenzie, Chloe, Brittany, Mary and Melanie have officially spoiled us for all moves to come. Our home brings us so much joy now.

Great moving company, reasonable price. The team consists of hardworking individuals and very…read moreefficient overall. Would hire again!

From the owner: Local moving service in Chicago and suburbs. Great rates and excellent quality! Once you book with…read moreus, we fully commit to providing an outstanding service.