I wish I could share in the good vibes about Bart's services, but I had a different experience. My sump pump failed over the weekend, and after reading good reviews of Bart here and on Berkeley Parent's Network, I decided to give him a call. I told him my problem and he suggested I send him a couple of photos. He said he'd review the photos and let me know if he saw anything that gave him pause. In the meantime, he said we should set a time, which we did - 10am the following morning.
Bart called me 10 minutes before he was supposed to arrive, said he'd been working until 2am the night before, and that on top of that there were some things in the photos that gave him pause. I'd already rearranged my schedule to work from home and was depending on him to be here (there's more rain on the way and my basement is already flooded). I said, "Are you telling me you're not coming by?" I'm sure there was irritation in my voice. Bart said he didn't like my tone, and because of that, in fact, he wasn't coming by. Then he hung up on me. Simple as that.
I called Bebe from Bebe Construction instead (also listed here on Yelp!) and he came by in just over an hour and completed the job in under 2 hours.
If you're reading this review looking for someone who can replace your sump pump for a reasonable rate, on budget and ahead of time, I'd go with Bebe, not Bart. read more