Disgustingly rude , dishonest female owner who demanded money upfront before doing any work and…read morethen increased her prices and moved the pick up date for a week . Became incredibly hostile when confronted. Never again !

Unfortunately, I had a negative experience with this business. I've been bringing my clothes here…read morefor about 2 years and I've spent hundreds of dollars for dry cleaning and minor alterations during that period. I dropped off a stack of clothes about two weeks ago, and picked up this afternoon. Upon arriving home, I realized that my white blouse (a white button up, long sleeve) had yellow streaks on both sleeves as well as sporting on the front by the collar. The shirt did not have stains before I brought it in and I asked for a dry cleaning. I took the shirt back about 10 minutes later. The woman proceeded to tell me that the shirt was like that when I brought it in (a $200 shirt in like new condition). She would not take accountability for the staining and insisted that I did not know what I was talking about--as though I didn't know what my own clothes looked like before I brought them in. She gave me my $8 back unprompted and commented that she could try stain removal AGAIN. This wasn't an "again" situation--there was not significant yellowing to the top before I brought it there. I walked out, and went to another cleaner/tailor. This individual confirmed my suspicion: given the extent of the yellowing, it's likely that the blouse reacted to something applied to it during cleaning. I should have known better--just two months ago, the sleeve of another sweater was damaged here following a repair (I didn't complain then because it was minor, but I should have). Based on my experience today, I do not believe that this business respects its customers and stands by its services. I hope that others have better luck.

I was pleasantly surprised to find this business, upon searching. The customer service was very…read moregood, and, the prices were reasonable. I would return as a patron to this establishment.

Good, dependable dry cleaning and tailoring place. Minus 1 for charging a dollar to sew a button…read more 50 cents ok. A dollar, that is just mocking me. What do I look like, a rich hipster? I took it home and did it myself. Ok, ok, in all honesty, I took my newly clean pants home and hung them in the closet where they are waiting patiently for me to get around to sewing that button back on. "Eddie: Do you hold a grudge against Montgomery Burns? Moe: No. [buzz] Moe: All right, maybe I did. But I didn't shoot him. [ding] Eddie: Checks out. Okay, sir. You're free to go. Moe: Good, 'cause I got a hot date tonight. [buzz] Moe: A date. [buzz] Moe: Dinner with friends. [buzz] Moe: Dinner alone. [buzz] Moe: Watching TV alone. [buzz] Moe: All right! I'm going to sit at home and ogle the ladies in the Victoria's Secret catalog. [buzz] Moe: Sears catalog. [ding]" Anyway, this dry cleaning/tailoring place has nice employees. I am always a little uneasy when people are SOOO friendly, after all this is New York, and I wondered a little if maybe when I left they'd badmouth me. Well it doesn't really matter as long as the dry cleaning is clean, and it was, so hey. Weird thing that not too many other dry cleaning places do in this neighborhood-- these guys ask for a name, address and phone number. I'm like what?! The other place down the block knows me only as "Pink Number 9024" and I like it that way. So I told a little white lie and gave a 30 Rock character's name as my name. But I gave my real phone number cause you know, I gotta stay in touch with the place that has joint custody of my $50 pants. The address I declined to give. After all, we do live in a post-apocalyptic John Tyneresque world and I have to guard my remaining liberties carefully. Don't tread on my dry cleaning!!!

They are still open and they are very kind. They recognize…read moretheir regular customers and are reliable.

I recently used them and overall had a positive experience. The staff was courteous and efficient,…read moreand they were able to accommodate a last-minute request without any issue. My clothes came back looking crisp, clean, and well-pressed -- exactly what I was hoping for.

Good and reliable service. Reasonable prices and always on time. What else do you need?read more

Patrick and Glenn go out of their way to make sure you are happy . That includes same day service…read moreor removal of hard to clean stains . Omar the tailor does amazing work on suits .

I've been using Laundry Train for approximately two years now, and I am extremely happy with their…read moreservice. I found this service through my employer who uses their services weekly. Everyone is very professional and friendly. I primarily am in touch with Fernando who has been consistently excellent. He is always punctual, professional, and very friendly at pickup and drop-off. My laundry is handled with care and always comes back clean, fresh, and neatly folded. Fernando's reliability and courteous service make a big difference in my week. It's one less thing I have to worry about, and I really appreciate how easy and convenient he makes the whole process. I highly recommend Fernando from Laundry Train to anyone looking for dependable laundry pickup and delivery

Love Laundry Train! I'm a loyal customer and have been for a while now. They offer reliable,…read morefriendly service and never miss the mark. Their pickup/delivery service is so convenient and their drivers are awesome. I work downtown and having their late evening slots available really help. They also have an app that makes scheduling super easy. They're communicative and always follow my cleaning preferences as instructed. Never had an issue and they always handle my stuff with care (even the pricey items). Highly recommend!

Great shop with great owners. Fast, really good work and affordable. They've altered jeans, pants,…read morebridesmaid dresses and formalwear for me many times - they're always great to work with.

This place is amazing! Everyone is incredibly friendly, and it has the warmth you feel when you…read morewalk back into your old family home. I came in with a small tear in my pants, and she fixed it in less than five seconds. On top of that, she didn't want to charge me, saying it was such a small fix. It genuinely made my day. Thanks to them, I was able to make it to the concert, and my whole day was saved.

I went here to have custom embroidery done on a shirt for my brother's birthday. Diana was SO…read morehelpful and kind. It came out amazing, he absolutely loved it, wore it immediately. My dad was also very impressed! They have a big Instagram following and also is full service cleaner. Family business great people highly recommend!!!

When my local organic dry cleaner suddenly retired and closed I was happy for her but sad for me…read moreand my clothes. A quick Yelp search revealed the next closest eco-friendly cleaner to be Miracle Cleaners. What a find. Super friendly and fun family-owned and operated. Half the price of what I was paying with better hours and equally fast/good service. I cannot wait to return.

I have been using freshspin for the last two and half years. Prior to the change in management, I…read moreloved being serviced by them. Once the change in management happened, the customer service has gone down. Though it is a low cost option, it doesn't need to treat its customers in the way they do. When there is issues with the laundry or payment, the store refuses to call they have the driver call with half the information. If you are bold enough to take the customers' money, you should be equally as bold to call the customer if their an issue. This is not how you do business. Especially one who has stood by the business through their transition. The worse if it is the person they have answering the phones doesn't even know how to explain the situation either. They don't do payments and it is someone else who does it. Its very frustrating when the service you are paying your money to complete a task doesn't know how to communicate to their clients. That is bad business practice.

I've been loyal to this company for years, but their service has really declined over the past 6…read moremonths. They provide a 1.5-hour window for pickup and delivery but are consistently 2 to 3 hours late, making it impossible to plan around, especially if you need to go to work. They often call 10 minutes before arriving telling you they are at your door--if they have the correct address at all--which means you have to wait outside. Even if you're forced to take a work-from-home day because of their delays, the first few hours are still highly disruptive. On top of that, they have lost my laundry before and now rarely answer calls or texts. I used to love the convenience of this service, but unfortunately, I won't be using them again. Don't just read the reviews from before, that was when the service was good :(