Called them out to fix my furnace. They said they fixed it and left. Soon after it went out again. Call them back out and they charged me a second time and said they fixed it and left. Went out again soon after and they said they would charge me a third time to "fix" it again. Two trips and charged over $600 and still no working furnace and then they want me to pay them a third time with no guarantees on their work? No thanks. read more

My AC had stopped working so the house was now 85 degrees. when Lysle, the Service Technician came out, he quickly identified an initial problem-some areas were actually frozen. Everything had to thaw before he could visualize other parts of the unit so the plan was made for him to return the next day if it was still not working. Meanwhile he took the time to teach me about the types of filters I have & their care, how often everything should be serviced, showed me the few visible working parts of my AC unit and explained the different types of filters with the pros and cons of each. His initial diagnosis was correct; he didn't need to return & my home is 72 degrees. I trust Lysle & Barton Boys to provide excellent, cost effective service that will keep my furnace & AC lasting for years. read more

The Barton Boys Heating Air and Plumbing works hard to offer outstanding service at fair prices. Call for your next Service, Maintenance, or replacement need. read more

You will not find better customer service and pricing was very reasonable. They just finished plumbing two bathrooms we remodeled and it was done to perfection. whenever an issue came up, they were able to come in right away to make sure the project timeline stayed on track. Anthony even met me at the showroom to help me select the right fixtures and picked them up so I wouldn't have to rent a truck. read more

We've used Barton Boys for years. They are professional, reasonable, and kind. We have been particularly impressed with Anthony and the plumbing department. Highly recommended. read more

STAY FAR FAR AWAY!!!!!! Called them was having some problems with our furnace in 2018. They were late for their appointment and I had to go to work. They proceeded to send me a bill for $150. When I called and explain that the bill must be a mistake they very rudely told me that they charge a fee for showing up when I explained that the appointment time had passed and they were late they hung up the phone. Still fighting with them and the credit bureaus to remove this fraudulent charge from my credit report. The next day a different company came out and change the fuse charged me $25. I am sure someday they're shady business practices will have them out of business. read more

Barton Boys is a very customer service oriented company. I've used them for HVAC maintenance since 2008. Vern is a great technician! Very professional and knowledgable. I highly recommend Barton Boys. read more

After doing a superb job on our furnace we hired Barton Boys again to install a new A/C system. It was a smooth installation, inspections cleared with no issues and the system has worked for 8 months now flawlessly. Every person we dealt with from the front office to installers were terrific to work with, so we recommend them heartily. read more

STAY "FAR" AWAY FROM THIS COMPANY... THEY CANCEL AT THE LAST MINUTE. I noticed that my central air wasn't working at about 1:00pm on 7-1-14, the hottest day of the year(97 degrees). I called the "Barton Boys" and the guy told me that a tech would be out later that day. Well, this was total B.S. and they knew it. I received a call from a different guy at about 3:45pm, saying this was a mistake and they couldn't get there until the next afternoon. He was making it like I misunderstood the guy and the guy was filling in for someone else. I told the him that this was total B.S. and that I wasn't happy. I was SOOOO angry because YOUR WORD IS YOUR BOND, especially when you own a company. They knew they had the fish on the hook and knew that it was too late in the day for anyone else to come out, due to me living an hour out of town. I stewed on this ( in my HOT house) for about an hour and decided to call NORCO HEATING & COOLONG. I said that if I had to wait until the next day because this LIEING company backed out on me, then I might as well call someone else and give them the business. I spoke with the gal from NORCO and she told me a tech could be there in the morning between 8:00am - 9:00am. I said, book it. I called and left a message with the Barton Boys to cancel my appointment because I found an HONEST company the would honor their appointment. I told them that they could NOT BE TRUSTED and I had this terrible gut feeling that they would cancel on me again. I WOULD "NEVER"TRUST THESE BOYS. I guess the name "BOYS" should of told me something about this company, NEVER hire boys to do a mans job. read more

I had great experiences with this company over the years. These low ratings and complaints I have read does not even describe The Barton Boys. They don't charge a diagnostic fee and then charge for labor and materials at a flat rate...they are strictly time and material which ends up being much cheaper. Gary is an awesome technician and very thorough. I wouldn't use anyone else now that I've used them and ask for Gary every time. read more

Our AC went out on a 100 degree day. We called Barton up and they were the first to get us scheduled. Our tech, Nick, was on time and fixed our problem in about 15 minutes. Now my AC is blowing cold again. Nick could not have been nicer. I thought the price was fair. I would recommend them to anyone. read more

Service on 15 year old system. All diagnostics and part replacement was completed as expected. No unnecessary charges. I

I was very impressed with the Barton boys. They fixed it quickly and he was very kind. Thank you.

We've used Barton Boys to service our HVAC system nearly 10 years. They are always pleasant, thorough, and knowledgeable. Today Vern continued that tradition. I particularly appreciated the detail Vern included in the invoice. I hope we see him again for our next annual inspection. read more

I would give negative stars if I could. DON"T use these guys. They installed the hvac system in my home 2 years before I bought it. It pretty much hadn't been used as the home had only been occupied for a couple of months previous to my buying it. I had problems right away so naturally called the company that installed my system. After about 7 service calls (they charged for each one), I finally called another company. My problems were because they ILLEGALLY installed the system with no pad of any kind under the system AND installed it sideways, destroying the coil. So, they not only did a bad install, they continued to drain money out of me and not one technician had the integrity to tell me the truth. These guys are CROOKS! read more

Discovered our AC was not blowing cold air last night. This morning my wife called 2 companies to request service. The Barton Boys were the first to call back. My wife spoke to Ed who was able to squeeze us in the schedule today. I was expecting a 5:00 to 6:00 PM service call, but Nick showed up a 2:30. A pleasant surprise. Nick was very professional and was in and out within 20 minutes with the repair and paperwork done. Good people. I highly recommend The Barton Boys. read more

i am not happy with them since original owner sold out..you can't even use Contact Them on their website..i called over three hours ago now and left vm for the mgr. to call me about bill that is much higher than i was quoted but he has not responded..i made the mistake of using Mainstream Elect. prior to calling barton and their so called tech person who came out messed up my almost new furnace when they came to clean it..and now i am paying barton for the repair..is there an honest heating and cooling company in spokane anymore? btw, i waited over a month almost for part to come in that had to be replaced and if i had not called them to see if it was in yet, i would still be waiting because they never alerted me..and why do i have to pay formielage for somoene to even come out here...no one ever paid my gas mileage for me to go out to see clients when i worked. kay c.. read more

These guys were the only ones who were willing to come out on the Friday evening before the Fourth of July to replace our furnace blower/motor. Their after-hours rate was reasonable, and the gentleman who did the service was extremely informative and nice. He was in and out very quickly. Everything has been running smooth since then. Some of the other companies that I called that offered after-hours services seemed annoyed with my call, but Barton Boys took the job with friendliness. We will utilize them for our fall and spring tuneup services. read more

Good job by Vern for annual maintenance of FAU/AC. On time, polite, knowledgeable, competent. Explained things and answered questions. Good customer service by him and also office staff. read more

Our furnace went out last winter and they said it would be 2-3 weeks before anybody called. Sure enough, it was, by then we found somebody that cared if we were cold and already had a new furnace installed. read more

Never again!! They came to check two rooftop HVAC units that were not working. They charged me 1 3/4 hrs. the guy was here much less. I had another contractor come and do the exact same thing, it took 35 minutes. I will never use them again and suggest you don't either. Tux Store Spokane read more

We've called them multiple times attempting to set up a appointment to get quotes on a tankless water heater and ductless heating and AC and they've never returned any calls. Ridiculous customer service. read more

They don't return calls - "ED" the manager was supposed to call back several times and never did. We had to deal with them through our home warranty ( we did not get to choose which company to use for our HVAC system). They came out to our house three different times for the same issue, never fixed problem. AC unit would work for one to two days max after they came out to house then would stop working again. The home warranty through Fidelity was a joke, and having them come out to my house three times was a waste of time and money as they never fixed the issue. Its now 100 degrees this week and my AC unit still does not work. I had an HVAC tech come out to our house who is a coworker of my husbands and he pointed out all sorts of things wrong with the unit that Barton Boys failed to mention or tend to. read more

My technician was awesome. He arrived on time went right to work evaluating my furnace and cooling. He didn't try to hard sell me anything and my furnace is 20 years old! He spent extra time testing inside and out and made sure to answer all my questions. A great company. Im so happy! read more