I have been a customer of Bartlett for years, and I loved my Arborist, Tom Tyler. Their service was expensive, but I appreciated Tom's knowledge and experience and thought he was worth it. The techs are also professional - they come to the door when they are there for treatments and leave a door hanger, so I know the work was done. Anyway, when Tom retired, I was assigned a new Arborist with less experience. This was okay, since I generally knew what I needed, but the new guy said on a couple of occasions that he would send me information and then he didn't. This year, I haven't yet gotten a quote for seasonal care, which has to include timely, weather-dependent spraying, and I'd like to have some quotes for other work, as well. With all the acquisitions, it feels like Bartlett has forgotten about their existing customers. Maybe this is the time to evaluate other arborists? Anybody else feeling a little neglected or is it just me? Maybe I just need to request a different Arborist. read more

Bartlett Tree Experts have taken care of our trees and shrubs for years. They are always very kind, professional, and knowledgeable. Our trees are in much better condition now than prior to Bartlett Tree Experts. It is noticeable. We had a tree that was dying from a fungus. It now looks beautiful and healthy. read more

Worth putting in another review for this great company. And specifically I'd like to mention that Skeet is a great asset for Bartlett. I always enjoy my annual meeting with Skeet as we walk through my yard and discuss the health status of all of our trees. Skeet is like a good friend who just happens to be an expert arborist. read more

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Highly recommend Bartlett Tree Experts. I called for an estimate and the woman I spoke to was a pleasure to talk to and schedule with! Always a great feeling when you get that from the start. We had significant trimming done to 5 large trees. Alec came to view the job and he walked through explaining how each would be accomplished . Also gave recommendations of how much to trim back should be so as not to harm the trees. Alec followed up with the estimate quickly and then again -getting us on the schedule ! The crew will was amazing - walked through with them the morning of as they read through the notes prepared for them. But I didn't need to - they knew what they were doing! Such a great team - answered any other questions I had and cleaned up everything after ! Their work made such a difference to our landscaping ! read more

The Morton Arboretum recommended that we find an Arborist to analyze our Magnolia tree which had ugly pods growing on it. Bartlett Tree Experts responded quickly and were very knowledgeable about the issue and scheduled service for soon after their visit. Both Kayli (Arborist) and Alex (Technician) were polite and thorough in treating our tree and answering all our questions. I would not hesitate to recommend this company. read more

Excellent company.They do all our tree work here in Coventry of Clarendon Hills,removing,pruning and spraying.I've watched and talked to all as they work,and couldn't be happier.Very Professional.Highly recommend,and we are very picky here. :) read more

I have an extensive backyard orchard. And an Austrian Pine with needle blight. When I was a kid, I never dreamed I would actually write those sentences on the web. Well, I am old enough to recall when we didn't have the web, email, cable, pay at the pump gas and cell phones so I giuess it's a little fib. I have about 10 trees or so, plus my pines and have limitations of how much money I could spend to spray my fruit trees for pests. I also have dogs so I am very particular about what gets sprayed and when. Barlett has worked with my budget for several years to selectively spray only 3 times a year to give me useful apples and other fruits. ( what? Of course I ferment them, haven't you seen my other reviews?) They always call ahead to check if the dog is out and so far ( knock on wood) they have not left the gate open. The only possible not good thing I can say is in the past, they have not been up to date as to when my fruit matures and ahve wanted to spray near harvest time. I did not know you couldnt eat the fruit within 2 weeks of some of the sprays. ( In thier defense, MAYBE they could me long ago, I don't think so.) So I now watch my harvest times and thier schedule better. They also pruned my trees in prep for a graden walk in 2008. They did a nice job and gave a dicount for leaving the wood on ground. They pruned my trees as regular trees, not as orchard trees so I cannot comment on their ability to shape in that style. read more

Scott and his team are exceptionally professional, knowledgeable and responsive. They understand our commitment to the trees that make our backyard an extension of our home and an oasis of peace and beauty. Scott's diagnosis and treatment of a significant concern with the tree that provides primary shade to our patio has improved its health and extended its life well past expectation. For regular treatment services, team members arrive when scheduled, knock the door to let you know they are on site, and complete their task without disturbing any other part of the landscaping. They also take the time to answer questions, provide tips and detailed recommendations (unrelated to additional services from Bartlett!), and share observations when appropriate. Highest recommendation, without reservation. read more

The adviser was extremely knowledgeable and helpful to us. The crew was knowledgeable, effective, and had a great understanding of aesthetics! They were very pleasant to work with! We would definitely use Bartlett for any future work! read more

I've been very happy with Bartlett Tree Experts. Scott Stringer is a professional and knows a ton about proper care, treatment, diseases, and pruning of trees and shrubs. He came out and gave a free consultation on everything we had going on. I was so impressed, I asked him to write up a quote for specific next steps. read more

NOT TRUE! Mark, I agree that both Kathy and Tom wanted to set up a meeting for Tom to come to the house to discuss...or as Kathy said look at the trees. What is the point at this stage as the crab-apple and apple in back cannot be treated? I told Kathy that Tom was more than welcome to walk in back and "look" at the trees. Then Tom offered a $40 credit when I sent copies of the three invoices I paid for fertilization. I have paid all your invoices in full to date. Proposal dated 7/21/13 for pruning of cherry and fertilization paid with check 1011 for $111.65 (fertilization) and check 1015 for $350 (pruning). Proposal dated 9/10/13 for 3 foliage treatments and fertilization of cherry paid as follows: checks 1276, 1280 and 1283 each for $115 for THREE foliage treatments and check 1296 for $114 for cherry fertilization. How can you say the one missed foliage treatment was not charged?? I have written 3 checks for $115 for 3 foliage treatments. It sure looks to me that I paid for three treatments...and Bartlett certainly cashed all above-mentioned checks. You are paid in full. I expected better customer service than a $40 credit for a $115 overpayment. My mistake was I signed the 2nd proposal for foliage treatment of the apple and crab-apple in the backyard and didn't catch it said "front." I told the service guys each time the front crab tree was not to be treated, it was the back next to the other diseased tree. The front crab had no disease! Each time they said they will make a note and tell Tom to make the change. It never happened. Lesson learned to read more carefully. Thank you for your response. Nice to know you read the reviews. read more

Bartlett did an amazing job on my neglected back yard. Trashy trees were allowed to grow along the fence line- for many years- and they badly needed removal. The crew did a fabulous job and removed most of the trees in just one day. They were polite, professional, and hard-working. I felt like a valued customer. Frank oversaw the project and did a great job! Highly recommended. read more

From chatting with Brad at the home show, booking appointments thru Kris and getting the job done by Ian, Harry and Martinez our experience with Bartlett tree experts couldn't have gone better. We had 3 quotes and true to our practice we went with the middle of the road price/company and gut feeling of 'this one's right'. Ian Harry and Martinez worked quickly, safely and left no clues that they were even there except for our now 'trimmed up" and 'cabled' sugar maples ( 2 huge and old) and arborvitaes (that when we had snow) hung over our power line to the house. A follow up call questioning our satisfaction the next day wrapped it all up in a perfectly beautiful customer service (a rare experience) bow. Fives stars is not enough! read more

I'm writing this review as the neighbor of someone who had a large, massive tree removed by Bartlett Tree Experts. The tree was 105 years old and had been infected with ash borer. But when I say this tree was huge, I mean it was really huge. The three men working, Juvencio, Jose and Zack worked their butts off in terrible heat and humidity to break this tree down and haul it away. They never stopped working except for a lunch break. As a neighbor, knowing this massive tree was being cut down and the close proximity to my own house, I was very, very nervous. These guys did a phenomenal job. By the end of the day, each day, you didn't even know a tree that size was being removed. There was no sawdust anywhere; no damage to my home or the owner of the tree's home; no mess left behind; no inconvenience. Just fantastic. If I ever could suggest a tree removal service, this would be it and I would ask specifically for these three guys. They did an outstanding job and so much so, that I asked for their names just so I could write this review. I highly, highly recommend them. Awesome work and great service from this crew. read more