Craftsman Auto Care in Reston is awesome! I went in for my state inspection, emissions test, and…read moreoil change a couple days ago before registering my car in Virginia. My brakes failed the inspection, and they accommodated me and replaced them the same day. I also loved the report they sent me with other issues that will need to be fixed down the road, which gives me time to prepare. Today I came back because the screw on my license plate was rusted on, so I couldn't get it off and ended up stripping it. They removed it in a couple minutes for free. Everyone there was so nice and helpful, and I had a great experience each time :) I'll definitely be coming back when I need to fix any issues!

Friendly guys who treated my car with care when inspecting it. Unfortunately, their estimate for a…read morerepair to my Tesla was outrageous. 5x higher labor cost than what a Tesla Service Center charges. If you own a Tesla and aren't stupid, then this place isn't for you.

The manager Wayne reached out to me. We discussed the display and he indicated no tools were in the…read morepassenger cabin for the tire rotation/inspection. He offered to have the cover installed (no charge to me) if I bought the part. Part is on order. Than you Wayne.

Trustworthy mechanics - they do what you need and don't try to boost the bill with stuff you don't…read moreneed.

Great service as always, Moe at the desk is phenomenal and so are the guys at the shop…read more Elijah and the guy that works with him are knowledgeable, patient, friendly. I highly recommend this Station Great job guys

They took great car of my mom's car, when she was visiting. They knew she needed immediate work,…read morebut did not take advantage of the emergency situation. Instead, they did only what was necessary to get her back on the road safely. They even called after the fact to ensure she got home safe.

I can't recommend The Car Doctor enough!…read more My transfer case catastrophically failed, and I was incredibly lucky that my car broke down just two minutes away from their shop. It was around 10:00 PM, so I searched Google for the nearest repair shop and found The Car Doctor. Even though they were closing, one of the employees took the time to help me drop off my car. That alone showed me they genuinely care about their customers. The next morning, my car was fully diagnosed, and they clearly explained the issue and gave me multiple repair options without any pressure. Since replacing the transfer case is a major job, I was told it would likely take a few days. To my surprise, I received a text message the very next day around 5:00 PM saying my car was ready for pickup! I honestly couldn't believe how quickly they completed such a big repair. The price was very fair, but what really stood out was the outstanding customer service, professionalism, honesty, communication, and efficiency. Everyone at the shop treated me with respect and made a stressful situation so much easier. Thank you to the entire team at The Car Doctor for taking such great care of me and getting me back on the road so quickly. You've earned a customer for life. Highly recommended!

I came to get a safety inspection and realized that I left my key behind and was driving on my…read moredigital key. Sigh. So 30m later I returned with my key. I got there Sunday morning so went to the Mexican restaurant around the corner (it wasn't bad!) and then had a couple beers at the brewery around that corner. About 2.5 hrs later, I decided to come back and just in time, my car was ready! They told me it was on them! I didn't have to pay for the safety inspection! I was floored! That was pretty cool.

Went in for a flat tire, since I was a first time customer, the repair was on the house! The tire…read moreis still holding up.

I have mixed feelings about my recent visit…read more The staff was friendly, and the work itself was completed as expected. I also appreciate that they honored the previously discussed $30 discount on my wheel alignment after I reminded them about it. However, the biggest disappointment was how my oil change coupon was handled. My wife arrived with a coupon that we had recently received in the mail advertising a full synthetic oil change for $49. Instead of honoring it, she was simply told to throw it away because "a new coupon is coming soon." That is not how customers should be treated. We came to your shop because of the coupon you mailed to us. If a customer brings in a valid promotional offer, it should be honored instead of being dismissed. As a result, I ended up paying about $120 for a full synthetic oil change instead of the advertised price. Even with the alignment discount, my final bill was roughly $100 higher than I expected. Another thing customers should be aware of is the additional shop/supply fees that are added to the invoice. These extra charges can easily add another $20-30, even for relatively small services like an oil change or a wheel alignment. Those fees make the final bill much higher than the advertised prices. Unfortunately, this experience left me disappointed. I don't mind paying for quality service, but I do expect promotions to be honored and pricing to be transparent. I hope management reviews these practices because they don't inspire customer confidence or loyalty.

AutoScandia absolutely knocked it out of the park! I brought my 2025 Mercedes coupe in today for…read moreService B and an inspection, and I couldn't be happier. The mechanic who worked on my car was Mercedes-certified and qualified to perform both Service A and Service B. That gave me real confidence--and the final cost was LESS THAN HALF of what the Mercedes dealership wanted to charge me! I love my Mercedes, but I don't need the service bill to come with its own financing department. A huge thank-you to James and the AutoScandia team for taking care of my car and giving me a reason to feel good about getting it serviced. Finding a shop you feel comfortable trusting with your Mercedes is a big deal. Finding one that also saves you this much money? That deserves a five-star review. They've earned my business. Highly recommend!

Been having my BMWs serviced at Auto Scandia for 20 years, and I wouldn't take it anywhere else…read more The quality of the workmanship is first rate and the customer service (speciifically, Dan) is perhaps some of the best I have encountered in any industry. Personable, professional, and EXTREMELY knowledgeble in walkng you through what needs to be done with your car and why. The trust factor is 110%.

Three years and counting...and still, a 5-star rating…read more I've mostly come here for my oil change, omissions and safety test and the service was and still is excellent. I have not used their other services - so I cannot speak to that - but I assume their consistency and reliability holds throughout. I especially like and appreciate both Adi who is thorough, professional, and prompt and the manager, Edward who is great (even with questions on the phone). Whoever is the Regional manager needs to give both these gentleman a raise. Great job guys!

After getting gas the shifter stuck in PARK. A mechanic named Mel came out and looked up how to…read morerelease the system to change gears. He also found that the linkage to the gear shifter was broken which he was able to rewire for a temporary repair. Mel said to bring it back on Monday for repair. Great Knowledgeable Service. Their reports and estimates are very thorough.

They have the best woman mechanic in the business!! they…read morebetter keep her she will bring in more and more business to them Congratulations on adding her to your company !! Your your company will increase by the boatloads full because you have her there. I want to give you 200,000 stars!!

Thank you undisputed auto care for the quick turnaround! Came in to get a license plate installed…read moreand they let me know that I'd have to order a bracket online. They were super accommodating with my schedule and were happy to get me scheduled as soon as my part was ready. Front desk staff are kind and my mechanic ran everything by me. Cost was about average for what I had done compared to other places and I would recommend coming here for quick and honest services!

Precision Import Service is my go-to place. They found and fixed a brake problem that the dealer…read moremis-diagnosed, and even took it to get it's state inspection for me. They're awesome.

Extremely thorough and detail-oriented mechanics, not to mention honest and reasonable.read more

Let me start by saying that I have lived in Norther VA since 1998, have always done all of my…read moreregular maintenance, and have ALMOST ALWAYS disappointed when forced to take my vehicles to a shop. My vehicle had and A/C issue; cold air while driving and warm air when stopped. I read several reviews of different shops and avoided the ones that previously failed me. This shop had been around for many years and people kept mentioning honesty. They set up an appointment and my wife was greeted politely. They had the truck all day but I knew that they had to reproduce what I observed, draw out all the refrigerant, add leak detector, and recharge the system. They did not find any leaks but kept it 1/2 more day to see if a leak was detected. The vehicle was cooling beautifully. The technician called me and explained the diagnosis that was done. They could suspect the compressor but it was cooling very well; likewise with the fan. Basically there is nothing to fix! The only change they made was to add 1lb of refrigerant. I appreciate the honesty of this shop. Many could and would have scammed me out of a big repair. Although I don't like taking my vehicles to shops, I will trust this one when the need arises again.

i call and ask questions they are upfront with pricing.....they always come back around that price…read morewhen finished which is always helpful for the budget! give them a try...you won't regret it!