Had bad experience with Summit Orthopedics in Eugene previously. Talked to scheduler and was…read moreassured that they wouldn't repeat. Submitted a prescription that called for diabetic shoes with a rocker sole. At 1st appointment ordered the shoes. Was told that after I approved the shoes, they would be sent out to insert rocker sole. At 2nd appointment, approved shoes, but was then told Summit Orthopedics wouldn't make me any rocker soles. This is the same bait and switch I got from the Eugene Summit. Must be a standard business practice. When I asked to speak to the person who told me that they would send them out to have rocker sole made, I was told "he's no longer available. I drove in from Scio for both appointments totaling more than 3 hours and over 130 miles. Not even an apology! Do not use Summit for any reason. Be wary of these dishonest people!

I had a previous good experience, however their practices have drastically changed. I've been…read moretrying to get a new orthotic now for 3-4 months. Summit tells me my insurance requires Dr.s notes, insurance (that I work for) says they don't need that or a referral. Insurance has even called them and told them so and doesn't understand why they're doing this. Additionally they are terrible at communicating any of this, the only way I get any updates is to call and inquire. Meanwhile my current brace is falling apart. Save your time and dignity and avoid this place if you can.

Ryan has been my go to for the last 5+ years evaluating and developing a treatment plan for my left…read morebka. His thoughtful expertise first figuring out what will work best to keep me comfortably vertical and then positively encouraging my return as best as I can to continue living a meaningful yet productive life. From the wonderful office staff experience to imo the finest prosthitist anywhere, this business is 5 star quality all around! Thank you!

Fans of Joe Shinall, C-Ped, who worked at Barnhart for several years, will be thrilled to know he…read morehas landed well at Artisan. Joe has worked with me steadily for two years as I underwent major foot reconstructive surgery. He's designed custom orthotics, necessary for someone with an extremely high arch, for healing. Then orthotics for post-healing. Then new orthotics when I developed sesamoiditis from overtraining. Joe's a magician when it comes to knowledge of the different materials, how to layer products to get the right padding in the right places for the right strike in your gait. As I've healed, I've counted on Joe as my partner as I get my feet back in shape to train again. His ability to craft something right in the shop while you wait is amazing. You walk in with a limp, you stride out with a smile. These days Joe spends part of his time in Eugene and part in Roseburg for Artisan. As a 71-year-old adventure athlete, I need the best feet for the work I do. Even though I face more procedures, I know that my feet will heal well and I will be back on the mountain in no time with Joe's help. If your feet hurt, don't suffer through the pain. You may be doing terrible damage to yourself right up to your hips and lower back. Custom orthotics may well make all the difference.

Great Surgicenter.......unfortunately at my age I have had several surgeries and recently found…read moremyself needing medical help in Eugene Oregon. First the physician I saw at the Oregon Urology Institute (Dr. Kollmorgen) was so nice, professional and helpful. Wonderful doctor. All of the staff at both the Oregon Surgicenter and Oregon Urology Institute were terrific and professional. Best medical experience I have ever had. Special thank you to Dr. Kollmorgen, Dr. Hartman, nurses Sara and Lisa. Again all of the staff at both places were wonderful. Highly recommend.

It is my opinion that rex smith is a Sad excuse for a doctor. In my experience he seemed arrogant,…read morelacking patient skills, and may be prone to misdiagnosis. I went to him several years ago. He didn't seem to concerned and eventually ended up diagnosing me with multiple neuromas. He just couldn't say I don't know. He didn't want to treat me because he didn't really know, but he couldn't say that. He told me I should go home and stay off my feet for three or four months and I'd be OK. I asked him if he would write that as prescription for short term disability and physical therapy, but he wouldn't, because he knew he didn't know. He just threw out something that was impossible to do so he didn't have to say he didn't know. I then went to another podiatrist immediately diagnosed my problems as peripheral neuropathy and was able to give me a medication that worked. Thank God there are doctors who know, and good doctors will tell you they don't know if they don't know. There are some really good Podiatrist in town in my opinion, this isn't one of them. If I were you, I think I'd book someplace else.

I was appalled at the front desk help. This lady was like Cruella Deville. She was rude,…read moredisrespectful, and just plain unhappy. The doctor diagnosed my friend without even doing a physical exam and then did not refer her on for testing or further treatment. He gave her a foot orthotic..of course, because orthotics are priced over 110% of their worth. If you want real treatment and a friendly atmosphere, go somewhere else. Because if you choose this doctor and you need something else done, it will be Miss Deville answering your call. I was not impressed and I have been in the medical field over 25 years. Then you have Rex Smith answering your message; and quite frankly, I believe it will be a lazy answer.

One of the very few doctors who could listen. He never ordered any unneeded tests. He was the…read morebest but he is retired now.

Staff were super helpful when we came in to replace my daughter's shoes. I can't remember the name…read moreof the salesman, but he said his grandparents were from Lodi, CA. We actually came in twice one day to get a T-shirt for my son and the next day to get shoes for my daughter and both times he was very personable and attentive. The store was very organized. As far as price and value, maybe I wouldn't have given it five stars except my husband had a surprise birthday discount on his Nike account so we did get a discount on the shoes which was a nice surprise. The shoes she came in with were too small and we weren't going to keep them, and the salesman offered to recycle them which I thought was really cool as well.

Horrible service for a Nike store. No joke, every time I go in, they have a new employee that has…read moreno idea what retail service is. I was a concierge at a nearby hotel and I would hear from our guests daily about how they were treated poorly. Now they have a new policy that they don't return shoes after 6 months. But on the Nike app it shows all purchases from years back. Why have the app that shows you purchases if the store won't take back brand new items. No where does it say this in stores or online. I have hundreds of pairs of new shoes that they refuse to trade in for new releases. I am done with Nike. Their clothes have lost all quality, and they are selling cheaply made designs on the showroom floor. I suggest going with an American alternative

My mom was brought in to the ER by ambulance following a stroke. We weren't sure what was happening…read moreand requested an MRI. It showed that she had in fact had a stroke. She was kept overnight. The next morning Dr Whitsel walked in the room and her first words were "She has dementia!" I questioned how she could diagnose it so quickly and she responded that mom was given a story to read and then asked questions about it and that she had failed the test. I continued asking questions and she said that she had 8 new patients and she would have to look over her notes. I think she should have gone over the notes before she entered the room. She has HORRIBLE bedside manner and does not like to be questioned. I would suggest you request a different doctor if she is looking at your patient.

If I could rate a negative number here, I would. 1/5 seems ridiculously generous. I can't even go…read moreinto too much detail without risking even further cardiac damage that this absolute piece of human garbage contributed to. Decided the moment she saw me that she had issues with me, it was obvious. Popped into my room throughout my week long visit at McKenzie Willamette's Progressive Care Unit (which she is somehow the 'hospitalist' for) to make weird and taunting statements while displaying a poorly disguised grin. After a procedure to save my life, she (the last time I'll assign it any human/animal pronoun) was the first face I saw while coming out from under anesthesia, telling me it was discharging me immediately. My actual cardiologist had told me I would be kept for observation. When I argued with it, it told me it was her wing and it was not going to be argued with. I stayed the night but was rushed out next day even after staff had damaged my prosthetic in the process. Yeah, I'm also an amputee. I would recommend it be stripped of title and prosecuted. It is an absolute monster and it never should have been given license to practice. Still in process of taking legal action. The ER staff were amazing. The majority of nurses on it's wing became increasingly cold and passive aggressively punitive as the week went on, and I have no doubt it was at the urging of Whitsel. F@#k Whitsel.