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    Artisan Technologies

    3.7 (3 reviews)
    Open 9:00 am - 5:00 pm

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    The Good Feet Store

    The Good Feet Store

    2.3
    (27 reviews)
    2.7 mi
    $$$

    I spent over $2,000 at this location in hopes of finding relief for debilitating foot pain and…read moreplantar fasciitis while waiting for a physician referral. I accept responsibility for not walking away from the price, but I was in significant pain and desperate for a solution. I was not informed of the no-return policy. While the staff were polite, the sales process felt high-pressure. After wearing the inserts, my condition worsened significantly. My foot pain increased, and I developed additional pain in my calves, hips, and throughout my body. I ultimately had to spend significantly more money seeking follow-up care because the product did not help and, in fact, made things worse. Only later did I learn that custom orthotics can be obtained locally through a podiatrist for approximately $350-$400 out of pocket and are actually covered by my insurance plan. I was able to get a referral from urgent care--information I didn't have at the time of purchase. When I returned to express that I was in severe pain and could no longer walk normally after several weeks of use, I received no support, adjustment, or solution. There are no returns, no accountability, and no assistance, even when the product did not work, and my condition deteriorated. This experience was shocking and disappointing. I strongly encourage others to do research and explore medical options before purchasing here. Oh, and as a side note, even with thick socks their inserts caused a weird itching! This company should be listed as unethical and registered with the Better Business Bureau.

    Top things to know before you go: 1) Be prepared to spend…read more$1500+ 2) They do not/will not refund ANY of your money no matter what 3) Staff seem genuine if misguided They have you go through a whole fitting process and they make you buy 3 inserts plus accessories "for free". But you don't know how much it costs until they ring it all up. And maybe your feet/back/whatever felt better in the 20 steps you took in the store. But for me, that changed immediately. I was back within 48 hours to get re-sized or whatever you want to call it. Also I wanted to return my unused relaxers because FYI this whole system "requires" you to wear these things all the time. I don't and will not wear shoes every waking moment. So I asked to return them and get maybe $500 back (my package cost $1800+). Doesn't matter what you do or try to say, they won't give you money back. This policy is NOT advertised either before or during the whole purchase process. The small print on the receipt is carefully worded to avoid the word "refund". Everywhere else in the modern world offers refunds. This is by far the most ridiculous thing I've experienced. Had this been explained to me during the whole fitting, I would not have purchased them. I've been back three times to change mine out and I still have foot pain (originally came in for plantar fasciitis). Am very seriously considering a BBB complaint. I am lucky in that I have a medical reimbursement account to help with the costs of this waste of money. Maybe there are people out there that truly experienced relief of their problems with Good Feet but so far that seems few and far between. Staff, as I mentioned, are nice, soft spoken and seem as if they truly want to help whatever ails you. But it does not justify the rest.

    Photos
    The Good Feet Store
    The Good Feet Store - Eugene, OR
    The Good Feet Store - Eugene, OR
    The Good Feet Store - Eugene, OR

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    The Good Feet Store - Eugene, OR
    Summit Orthotics & Prosthetics

    Summit Orthotics & Prosthetics

    2.3
    (3 reviews)
    2.7 mi

    Had bad experience with Summit Orthopedics in Eugene previously. Talked to scheduler and was…read moreassured that they wouldn't repeat. Submitted a prescription that called for diabetic shoes with a rocker sole. At 1st appointment ordered the shoes. Was told that after I approved the shoes, they would be sent out to insert rocker sole. At 2nd appointment, approved shoes, but was then told Summit Orthopedics wouldn't make me any rocker soles. This is the same bait and switch I got from the Eugene Summit. Must be a standard business practice. When I asked to speak to the person who told me that they would send them out to have rocker sole made, I was told "he's no longer available. I drove in from Scio for both appointments totaling more than 3 hours and over 130 miles. Not even an apology! Do not use Summit for any reason. Be wary of these dishonest people!

    I had a previous good experience, however their practices have drastically changed. I've been…read moretrying to get a new orthotic now for 3-4 months. Summit tells me my insurance requires Dr.s notes, insurance (that I work for) says they don't need that or a referral. Insurance has even called them and told them so and doesn't understand why they're doing this. Additionally they are terrible at communicating any of this, the only way I get any updates is to call and inquire. Meanwhile my current brace is falling apart. Save your time and dignity and avoid this place if you can.

    Oregon Foot & Ankle Center

    Oregon Foot & Ankle Center

    5.0
    (1 review)
    3.0 mi

    Dr Loveland and her staff were incredible! I have had many awful experiences with ingrown toenail…read moreremovals. They detailed exactly what was happening and made sure I was comfortable. They even got me in to see the doctor 20 minutes before my appointment. She discussed options so I actually had a say in my treatment. Even in a vulnerable state they treated me with dignity and compassion.

    From the owner: Oregon Foot and Ankle Center offers podiatry services to the Eugene, Oregon area. We take foot and…read moreankle problems seriously, and our skilled staff is professional, yet compassionate. From routine checkups to orthotics and surgery, the Oregon Foot and Ankle Center is equipped to handle all your podiatric needs including: Diabetic foot care Hammertoes Heel spurs Injuries Plantar fasciitis Ingrown toenails Bunions, corns and calluses Lacey J. Loveland, DPM, is board-certified in foot surgery by the American Board of Podiatric Surgery. Our podiatric clinic is licensed in the state of Oregon to provide routine care and surgical services and all members of our medical staff are Nationally Certified Medical Assistants. Emergency appointments are available and we strive to provide same-day appointments in most cases. For your convenience, we accept a variety of HMOs, PPOs, and other health plans. Visit our website for more information or call to find out about your specific plan. Take care of

    Photos
    Compassionate,experienced care
    Compassionate,experienced care
    Oregon Foot & Ankle Center
    Oregon Foot & Ankle Center

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    Barnhart Prosthetic & Orthotic Services

    Barnhart Prosthetic & Orthotic Services

    3.0
    (4 reviews)
    2.2 mi

    After purchasing 2 legs from Barnhart in 2 years and still not ambulatory & having to work on the…read moresocket myself at home (with 45 grit & glove) because the "technician" "expert" wants it their way and not necessarily shaped to the stump believing the client should get used to the pain; I am now needing a new socket... and supplies. Barnhart will not respond to their E-mail at info@barnhart.com and when I sent them information, in a phone conversation was told they could not read their E-mail. Their pone service after hours will give you that E-mail however... Although they have not heard from me other than 1 call due to a post I left on F book, after the sale, they have not called or reached out to me for service or to see if I needed other products of adjustments or even to "touch base"... I am a RBK Thanks, have a great day...

    We moved here from out of state and didn't know which place was the best place to get orthotics…read moremade. We had AFO's created at Barnhart and a TLSO created at another local company. After talking to Kris and seeing his talent for creating orthotics we have decided that Barnhart is our place! They're a good office so they do book up quickly but we've always been able to get in to be seen when needed. Susan runs the front desk and she is a pleasure to speak with. Kris LISTENS and never makes me feel rushed. That is super important to me as a mom. The AFO's he created are brilliant and my son, for the first time in his 9 years, doesn't hate wearing them! If he doesn't mind them, he wears them more, and therefore gets better long term results. Try Barnhart if you're checking out local places for orthotics and/or prosthetics.

    Photos
    Barnhart Prosthetic & Orthotic Services
    Sanding down the triangulation... The ridge is highly noticeable, that dug into my muscle...
    Sanding down the triangulation... The ridge is highly noticeable, that dug into my muscle...
    Hand sanding to get a fit inside a 1 way vale socket. I have a round stump & the socket is triangulated with pressure points...OUCH

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    Hand sanding to get a fit inside a 1 way vale socket. I have a round stump & the socket is triangulated with pressure points...OUCH
    Eugene Foot and Ankle

    Eugene Foot and Ankle

    3.8
    (39 reviews)
    4.5 mi

    I NEVER write reviews. Let me preface this by saying that…read more I was referred to Eugene Foot and Ankle after being seen at PeaceHealth for a potential broken foot. My X-rays at the hospital were inconclusive and said that EF&A would get back to me to schedule within a week or two. To my surprise, they called me the next day! I was thrilled as I was leaving the following week to go home for Christmas. The pain in my foot was insurmountable and I really just wanted answers, sooner rather than later. Even without insurance, it would be worth it to finally know what was happening. The day of my visit, I am not greeted. Rather glared at. I stand I front of both front desk "ladies" Jamie and Cindy as they hardly look up from their computers to speak to me. They rudely ask what they can do for me I say I have an appt they follow up with new patient paperwork yada yada whatever. I fill out the paperwork and as I'm doing so they get real close and start whispering about me, not very slick ladies. You might wanna try harder next time when you're in a dead silent office and I'm right in front of you. I hand Cindy the paperwork and she, in the same rude tone, asks me for my insurance and ID. I said I don't have insurance. (As I've stated multiple times on the phone when I was scheduling this appt.) She said okay and I ask what the payment for the appt is going to be, she gives me a range of $150-350 of which I couldn't afford that day unfortunately. I recognize that there's nothing they can do about the price and no way of knowing what it was going to be exactly until after the appt, that's fine. I'm not unreasonable. But what's fully in their control? Their attitude and treatment of their potential clients. I'm highly considering saying F it and going somewhere else because of how rude, unprofessional, and callous these women are to someone who is obviously broke, in pain, and out of options. Maybe keep that in mind that these people are the first impression of this business, and if the doctors are anything like them, I'm good. I'd rather keep limping around a few more weeks and find somewhere else, and upon reading other reviews it appears I'm making the right decision.

    Dusty the head doctor of the practice has delusions of grandeur. He is a complete incompetent. I…read morewent in to have ingrown toenails dealt with. He told me clipping toenails was beneath him I got up to leave. He told me to sit back down and then proceeded to clip. Next time I went to a manicurist. She was excellent.

    Photos
    Dr. McCourt using the diagnostic ultrasound for heel pain, aka plantar fasciitis in this scenario.
    Dr. McCourt using the diagnostic ultrasound for heel pain, aka plantar fasciitis in this scenario.
    Reception
    Reception
    Some of our orthotic/foot inserts: Powerstep Pros, Custom poly and carbon fiber.

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    Some of our orthotic/foot inserts: Powerstep Pros, Custom poly and carbon fiber.

    Artisan Technologies - orthotics - Updated August 2026

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