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Smith Rex D DPM

2.0 (9 reviews)

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2 years ago

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Eugene Foot and Ankle - Dr. McCourt in his usual attire.

Eugene Foot and Ankle

(38 reviews)

I was referred to Dr McCourt when I needed a bone spur removed. I was surprised that my podiatrist…read morereferred me as he does surgeries. After reading Dr. McCourt's CV I saw that he is a very skilled surgeon. After meeting Dr. McCourt, I found that he is very personable and was very thorough explaining what was going on in my ankle. He was thorough with the examinations and the diagnostic tests. Prior to the surgery he explained some of the things that could go wrong with my type of surgery. I have some health problems that make surgery more difficult. He dealt with that and I have had a beautiful outcome from the surgery. I would highly recommend him. I read the other reviews and I have to say that when shopping for a surgeon a small parking lot really isn't a concern for me It's not like he's my primary care doctor and I'm going to have to be seeing him all the time. As for the office staff, theory were friendly and helpful to me. The skill of the surgeon is the deciding factor for me not the office staff or the parking lot.

I NEVER write reviews. Let me preface this by saying that…read more I was referred to Eugene Foot and Ankle after being seen at PeaceHealth for a potential broken foot. My X-rays at the hospital were inconclusive and said that EF&A would get back to me to schedule within a week or two. To my surprise, they called me the next day! I was thrilled as I was leaving the following week to go home for Christmas. The pain in my foot was insurmountable and I really just wanted answers, sooner rather than later. Even without insurance, it would be worth it to finally know what was happening. The day of my visit, I am not greeted. Rather glared at. I stand I front of both front desk "ladies" Jamie and Cindy as they hardly look up from their computers to speak to me. They rudely ask what they can do for me I say I have an appt they follow up with new patient paperwork yada yada whatever. I fill out the paperwork and as I'm doing so they get real close and start whispering about me, not very slick ladies. You might wanna try harder next time when you're in a dead silent office and I'm right in front of you. I hand Cindy the paperwork and she, in the same rude tone, asks me for my insurance and ID. I said I don't have insurance. (As I've stated multiple times on the phone when I was scheduling this appt.) She said okay and I ask what the payment for the appt is going to be, she gives me a range of $150-350 of which I couldn't afford that day unfortunately. I recognize that there's nothing they can do about the price and no way of knowing what it was going to be exactly until after the appt, that's fine. I'm not unreasonable. But what's fully in their control? Their attitude and treatment of their potential clients. I'm highly considering saying F it and going somewhere else because of how rude, unprofessional, and callous these women are to someone who is obviously broke, in pain, and out of options. Maybe keep that in mind that these people are the first impression of this business, and if the doctors are anything like them, I'm good. I'd rather keep limping around a few more weeks and find somewhere else, and upon reading other reviews it appears I'm making the right decision.

Premiere Foot and Ankle

Premiere Foot and Ankle

(10 reviews)

I've been here twice: once for arthritis in my toes and today for a stress fracture. I'm not even…read more30 so most doctors would look at my toe issues and say it was just tendinitis, but Dr. Hudson did a thorough workup on me, taking three X-rays and diagnosing me with arthritis. I've been able to develop a better understanding of my pain with that diagnosis. I went to see Dr. Hudson today because I suspected I had a stress fracture in my foot. She did another thorough exam on me and determined I had a pre-stress fracture and gave me a boot. I'd rather have that than risk it evolving into a full stress fracture! The staff here are fantastic. They are all so nice and friendly. They clearly enjoy their work and want to help people. The office is clean and pretty easy to find. Appointments do tend to run late even first thing in the morning, but that's pretty normal for any doctor's office, especially a specialist. It can also take a while to get a new patient appointment, but once you're established it's not too bad. I'll definitely stick with Dr. Hudson as long as I can. She's a great specialist and I highly recommend her.

The administration is sub par. For example, after my new patient appointment, I called back to…read moreschedule a surgery. I had to wait for someone else (not the front desk) to call me back "when they were in the clinic but not seeing patients." I also had a couple questions (obviously. It's a serious surgery), and was supposed to leave my questions with the front desk, which were also to be sent to another person. I literally had to wait by my phone for 1.5 weeks for the phone call. When they finally called, half of the questions I was asking were not relayed, nor could the person whom I was talking to could answer them. Secondly, the only way to get in touch with billing is to also leave a message with the front desk, and wait for a call back from billing. Then, then I was in transition with my insurance into activating on Cobra, and the clinic calls me a month before my surgury, at 2:30pm, and told me if I couldn't get it activated by 5:30 pm they were going to cancel my surgery. She might be a good surgeon. I wouldn't know. But, I definitely would not feel comfortable with my pre and post operation care.

Smith Rex D DPM - podiatrists - Updated May 2026

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