Thr worst. Will not go back. Very rude. Only an 8 min appt. Didn't care. Care given was non…read moreexistent. Didn't explain. Very rushed. Behavior bad. Didn't even want to be in the room.

I visited Dr. Shah at the Slocum Center in Eugene, Oregon for problems with my knees. I was told by…read moreseveral friends, family, and Eugene residents this was the place to visit for repair to my knee. I had recently blown my knee out 3 days prior to my encounter with Dr. Shah. I had surgery on this knee 12 years prior and in the last 3 years it had proceeded to get worst and worst. During my appointment was was told and showed via X-rays that I have arthritis in both my knees but it was much more progressive in the injured knee. I was also shown that I have bone spurs in that knee. After this explanation, I was then told that my weight was the only contributing factor in this and I needed to lose weight. He also suggested that I look into gastric bypass surgery. After these two factors were mention, I was then told basically "deal with it." I found Dr. Shah's recommendation unprofessional and regardless if I weighed 100 pounds or 400 pounds, I have an issue with my knee and I'm paying him to fix it. I wouldn't recommend this doctor to anyone. I don't care how wonderful of a surgeon he may be, his bedside manner was awful. Making positive suggestions to his patients would have been much more received. Being treated like a human and not like livestock, would be my first suggestion.

Dr. Walton may be a "good" surgeon with an upbeat personality, but I perceived him as also being…read morearrogant and narcissistic. For example, he is the only doctor I've been to who includes a large picture of himself with exam room decor - I wish I could find the photo I took of it so I can attach it to this review. He also needs to listen to his patients, offer up-front and in-depth information, and ask questions to get more information before making snap decisions. He performed a surgery on me just before the holiday season over a year ago. I live alone, and my family lives across the country, so I was at the mercy of my friends' help (when they were available) post-surgery. I discovered that the recovery process was much more difficult than what doctor and his team had relayed to me, and I realized that I needed more help than my friends were able to provide. My mobility was extremely limited, and I was in excruciating pain. I couldn't drive, and even getting around the house on crutches was a challenge. Desperate, I called Dr. Walton's office and spoke to one of his assistants, with whom I was very specific. I told her that I needed a Dr. Walton to sign off on a temporary home health aide, explained my situation (emphasizing that I lived alone, had very limited help, and why I needed steadier care), and noted that it was covered by my insurance (which is why I needed him to approve it). I received a phone call back from the assistant stating that Dr. Walton refused the temporary home health aide, but didn't state why. I was devastated because I really needed extra help with my recovery during the holiday season (when my friends had multiple family commitments), and this doctor wasn't even willing to give the approval that would provide it for me. During my post-op appointment, I asked Dr. Walton why he refused the temporary home health aide, and his response was, "Because it's just that - temporary!". Wtf kind of answer is that?! I told him that I NEEDED that temporary help during my recovery and why, and he replied nonchalantly, "Oh, I didn't know that, but insurance doesn't cover it anyway". First, my insurance actually does cover it. Second, his assistant should have told him that the most important reason I needed care was because I lived alone (like I asked her to). Third, Dr. Walton should have inquired WHY I needed an aide before negligently deciding that I didn't need one (or guessing that insurance wouldn't cover it). I wouldn't have asked for an aide if I didn't truly need the help. But without one, I had to wait 3 days to even bathe at one point before someone came over to remove/replace my compression stocking before/after bathing and wait around in case I fell in the bathroom. With a home health aide, I would have been able to regularly bathe and get the kind of care I really needed during the first 2-3 weeks of recovery. But Dr. Walton denied me of that needed assistance. Additionally, I found it odd that Dr. Walton didn't discuss with me during my pre-op appointment that he would take a tendon from my hamstring and use it to replace my ACL. I would have asked him to use tissue from a cadaver instead, as it takes someone of my age longer to heal than a person in their teens or 20s. After a full round of physical therapy, and well over a year after this surgery, my soft tissue (hamstring included) is still not what it was pre-surgery. My mobility has not returned to what it once was, and I still limp when getting up to walk after sitting. Because of the ongoing tightness, limited mobility, and lack of strength, I have not been able to enjoy some physical hobbies, such as hiking, without experiencing pain and discomfort in my leg or knee. Running is awkward and painful as well (and I ran track and XC). I will need to go back through physical therapy again in hopes that I can eventually become fully recovered. If I ever need orthopedic surgery again, I will NOT be going back to Dr. Walton, nor Slocum. Both are in dire need of improvement on the patient experience and post-op care. I would go out of town or even out of state for another (better) orthopedic surgeon if I had to. That is how dissatisfied I have been with Dr. Walton and his team.

Great place to get adjusted or an excellent massage. Excellent friendly staff and nice large…read morewaiting room.

Dr. Gorman and his staff. 100% x's 10. Such an impeccable human he is, caring, empathetic, funny…read moreand down right serious. He is part of the traditional foundation of what is right. Not the new way of whatever works. He is the person you remember because it mattered. He is worth the wait. I've seen other chiros - due to fault insurance - he is worth the wait.

I have contacted them many times, 5 times this month alone. I haven't received a call back. It's…read morebecause I'm with Trillium, that's a fact. My wife has a different health insurance plan and received a phone call back the same day. This is UNACCEPTABLE. Have you no shame?

My wife had a procedure at the Pacific Sports and Spine Surgery Center on Beverly Street today and…read morethe staff & doctor were exceptional. The anesthesiologist was great. In particular, RN Michelle was wonderful and very knowledgeable. She helped calm our nerves before the procedure. Front office people were also very nice. But Michelle really stood out. Glad we met her. I'd recommend this place to anyone needing pain management experts.

I was not impressed with Benchmark. The first 10-20 minutes I road a bicycle until the therapist…read morewas ready for me and done with another client. The rest of the time I was doing heavy exercises that I didn't see helped at all. I went in for my back. They did not give me exercises to do at home . I felt the exercises were making my back worse. The thing I didn't like the most was how much the therapists talked to each other. They were constantly talking about biking, their weekend and when they were getting ready for the next weekend. He gave me an exercise to do then walked away to talk to another therapist or to another client. I felt like I was imposing on them. I will never go to Benchmark again.

Benchmark Therapy on Coburg Road is seriously the best. The people here are awesome, super…read morefriendly, welcoming, and they really make an effort to help you feel comfortable the whole time. You can tell they actually care, which makes a huge difference. I was comfortable as soon as I walked in the door. Also, the playlist was on point. I came in for therapy, but it felt like I was getting a flashback to my high school days. Definitely recommend this place if you want great care with great people.