Fetch and Jamie in particular are simply the best. Jamie was our long term dog walker before…read morepersonal circumstances changed and we miss him every day. He is reliable, provided detailed updates and most importantly our dog loves him! Rain or shine Jamie would show up for our dog and her absolute delight in seeing him was something special. I cannot recommend Jamie or Fetch enough. We love you Jamie!

Highly recommend. Great customer service and great communication. Everything is always as they say…read moreit will be. You get an update for every visit when they are pet siting plus they send photos. They are easy to work with when you need to make changes. And they are reliable.

We've been boarding our dogs here for over 20 years. They've taken such wonderful care of our dogs…read moreand we trust them to give them the best care possible when we are out of town!

I have a really hearty, big dog. And I also understand that a kennel is a kennel and there are a…read morelot of dogs to keep an eye on. My husband left our pooch there and we left for 3 nights. When I returned to get him yesterday, I didn't see any dogs playing-- just barking, barking, barking. On the way home, I noticed he was bitten on his eye, with blood slowly oozing out of his tear duct and a puncture above and below his eye socket. He had diarrhea and the blood turned into pus coming out of his eye. Last night he threw up in the middle of the night and today, lots of farting but he seems to be holding the food down. I put some anti-microbial stuff in his eye and that seems to be getting better. Maybe going to the vet later, not sure yet. They charge extra to feed your dog his own food, so we went with their food and that is probably why he's having some gastro-intestinal activity, but the bite on the eye? I"ll be looking for another option next time we need to leave him.

I recently took my little darling Parmaranian, Winnie, to Crispy Paws. I was a little nervous…read morebecause she had never been boarded. However, after meeting with the owner, Chris, I was taken in by her welcoming attitude and caring personality. After chatting with her for a while, I felt my little doggie would be well cared for while I was away for 14 days.

From the owner: Crispy-Paws offers in-home boarding, doggy daycare, convenient pet taxi pick-up and drop-off, and…read morebathing services for dogs up to 40 pounds. Your pets are family to us, so we provide top-notch care and a loving environment for every furry friend. Chris, our owner and Pet CPR certified caregiver, ensures your dog receives personalized attention, daily playtime, and plenty of cuddles in a cozy home setting. Whether you need reliable daycare or a safe place for overnight stays, Crispy-Paws is your pet’s home away from home, giving you complete peace of mind whenever you’re away.

Brandi and Perry did an awesome job training our 10-month-old mini bernedoodle. She is a pleasure…read moreto be around now. The e-collar training is absolutely life-changing. I wish I had done this sooner- it would have saved me from a lot of stress and aggravation. Communication with Brandi was awesome. She was always quick to respond and gave us updates with pictures everyday. It's definitely a worthwhile investment to have an exceptional companion for the next 15+ years!

I can't say enough good things about Brandi and Perry Bailey of RSK9. Their work has given my pup…read moreand I so much freedom and balance. Pebbles (blue heeler, 1.5 years old) would never listen to me, would not sit or lay still, and had a lot of other obedience issues that caused her to be stressed or confused. She was a TOUGH dog to train and I was concerned I couldn't find the solution for her to get basic concepts. This view has completely changed since working with RSK9's 3 week program. I would HIGHLY recommend them and their methods - you can tell they genuinely love working with dogs and it's made a huge difference in giving my dog the chance to find real rest at home. They send DAILY updates with photos and videos which was so nice. This isn't a regular class or something you just pay for; it's truly an investment that you and your dog will be using for the time you get to share together. Side note: it's worth doing 3 weeks versus 2 weeks. At the 2 week mark is when Pebbles really started to understand her marks and cues. From here there is so much more that can be refined and Brandi/Perry really capitalize on that threshold being crossed!

The staff is great! They are very accommodating for my pup who has turned anxious as she's gotten…read moreolder and no longer likes daycare (she figured out how to open their door and just leaves when she feels like it ). They recommended she did day boarding and she loves it! They know us by name and are always happy to see her. Definitely recommend for anyone looking for a place for their pet to relax while you are at work.

Three years ago I raved about Olde Towne Pet Resort to every dog owner I knew. Now I wouldn't board…read morea houseplant here. Great to horrible, entirely self-inflicted. Every booking, every pet, every time: more signatures and "agreements" than a mortgage closing. Somewhere there's a lawyer who's never met a dog and decided the real threat to this business is the guy who's paid them loyally for three years. You carefully fill out the entire grooming form online, pick every option -- then show up and they shove a paper copy across the counter to sign the exact same thing again. And after all that paperwork, they still claim they don't have the phone number they've had on file for three years and called me on before. Let's put this in perspective. I can order dinner to my door in two taps -- Reorder, Apple Pay, done. A stranger drives hot food across town on the strength of my thumbprint. But dropping off dogs these people have known for three years apparently requires a signing ceremony and a fresh liability waiver every single visit. In 2026, that's not caution. That's a business that's forgotten how to trust its own customers. And then there's the membership -- the crown jewel of contempt. They took a system that worked and actively torched it. Gone are the daycare credit packs: fair, flexible, buy-what-you-need, the way a business treats people it respects. In their place, a pricier monthly "membership" that auto-drafts your card whether your dog walks through the door or not, with no rollover for the days you paid for and never used. Read that again: you pay, they keep it, your dog gets nothing, and they call it a perk. It's not a membership -- it's a standing withdrawal from your bank account with a bow on it. It punishes the exact people who kept this place in business: the regulars whose lives don't run on a fixed weekly schedule. Some months my dogs come once, some months five times, because that's how actual life works -- and this program is built to make sure I lose either way. It doesn't serve pets. It doesn't serve owners. It serves a spreadsheet, and it treats every loyal customer as a recurring charge to be maximized rather than a person to be valued. It is, top to bottom, the most openly hostile "loyalty" scheme I've ever been asked to fund. When customers spend more time signing forms and fighting your billing than petting their dogs, you're not a pet resort -- you're a law firm with a kennel attached. Take your pets somewhere that still remembers what the word "customer" means.

Formally expressing disappointment regarding the experience at the Dog Stay, Silver Spring location…read moretoday, Saturday, March 14th. Having been a long-term client since the previous management under Lincoln and his brother, I was surprised & frustrated by the unprofessionalism encountered during our visit (social evaluation). I recently requested a week-long boarding schedule for pet for next week. Following the request, a staff member emailed for a new social evaluation. Despite the stress of recent travel, my pet completed the evaluation successfully. However, the process was abruptly ended & pet was ultimately disapproved--not based on behavior, but due to a personal personality clash between myself & the staff member, TT. Furthermore, TT mentioned additional daycare fees outside of the standard boarding costs. It became clear the decision to reject pet was based on TT's personal opinion of our interaction rather than pet's conduct. My pet is friendly, loving & has historically been a model guest at this establishment. The current lack of a standardized, objective process for securing daycare & boarding is concerning. It is highly unprofessional for a pet's approval to be contingent upon a staff member's personal feelings toward a client. The level of service & care experienced today is incomparable to the high standards set by previous management. I hope you will review the evaluation procedures to ensure they are based on objective criteria rather than personal bias. I do not recommend the Dog Stat under the current management. New management has drastically changed its climate.

Our dog absolutely loves staying here every time! He's happy and waggy going in, and he's also…read morehappy and waggy on the way out. We've left him there to board for 3 days, and he was just as happy when we got him after the longer stay also. He's always tired when he comes home, and the staff is great.

My 15 year old cat has been a customer of Rocky Gorge since I adopted him from WARL as an…read moreadolescent. He has used every department of Rocky Gorge - boarding, veterinary care, traveling papers, er, grooming... I've always felt Rocky Gorge was a nice place, and appreciated the care, diligence, and gentleness that Dr Farnam demonstrated on many vet visits across the years. *** EDIT: I have revised the rating to reflect the overall service provided by Rocky Gorge Animal Hospital across the years Mr Monster has been a client there. The only time I had a problem was with that ER doctor, and my inability to speak with anyone following the ER visit. *** Recently Monster's health has taken a turn for the worse. He is in great discomfort, and has stopped eating. I took him to the ER and saw Dr Bricker, who was amazing. Thorough, patient, informative, and as effective as possible, given the situation (Monster is an elderly cat with complex health issues, making diagnosis difficult). He provided a week of medications, with instructions to come back the following week for blood work, and call regarding changes. This included pain killers, which are key for keeping Monster feeling OK. Well, Mr Monster seemed to do well, and stated eating. Then he stopped. Suddenly hated the smell of his own food. Ran downstairs when and hid I tried to give him breakfast. Last night, I brought him in (6 days after prior visit). Hoping to see Dr Bricker again on the overnight shift. But it was a different doctor, a black doctor whose name I can't remember. She ran the blood work, then said that she could recommend two options: Taking Monster to another hospital that can provide cat blood transfusion, IV, and ultrasound to inspect his organs, which were swollen. This visit would cost $3000-5000, payed up front. The other option was giving him steroids, she said. She reasoned that he could potentially benefit from them because his white blood cell count was disturbingly high, a clear sign of a problem that might be inflammation. However, she said the steroids could cause great harm, and it would be a gamble. SHE DID NOT MENTION NOR OFFER PALLIATIVE CARE. Presented with this false dilemma, and not wanting to gamble with my beloved pet's well-being, I opted to try to find the money for the hospital admission. But I couldn't find it at 2:30 AM. So I told the Dr I'd need time to find the money. I pointed out that Mr Monster was done with his pain medication which was prescribed by Dr Bricker. Only after I directly asked her to provide him pain medication did she agree to give him a shot. This was a cat who had been on heavy pain medication a week, whose conditioned worsened! Upon getting home and discussing the situation with my husband, as well as researching potential diagnoses given his symptom, we came to believe (based on his symptoms) that our beloved Mr Monster was most likely facing a serious health problem, and the ultrasound would likely show something like lymphoma, something horrible. Which meant he has very low survival options. So he could go through all these tests only to find he needed treatment which was too painful and hard on the body for him to endure after literally STARVING for a week. We came to believe palliative care was the responsible and kind solution. But here's the problem. We don't want his last hours to be at Rocky Gorge animal hospital. I want to schedule it at home. I have asked Rocky Gorge to please call me to discuss whether palliative care is possible. It's been 6 hours. They haven't called back. He has no backup painkiller. He is due fro another dose. My heart is breaking because my baby is in pain. All I want is to make him comfortable! I AM HORRIFIED THE ER DOC FAILED TO OFFER PALLIATIVE CARE AS AN OPTION. I AM HORRIFIED SHE IGNORED HIS PAIN. I AM HORRIFIED THE ONLY CHOICE I WAS GIVEN WAS $3000-5000 DIAGNOSTICS OR A SHOT OF STEROIDS. My poor baby deserves comfort. He hasn't been eating for over a week, except tiny bites here and there. He is in great pain from his organs, which are swollen. He is anemic. His white blood cell count is high. ROCKY GORGE IS FAILING MR MONSTER IN HIS GREATEST TIME OF NEED AFTER 15 YEARS AS A LOYAL CUSTOMER. Edit continued: I took Mr Monster to the ER a third time, and spoke with Dr Weller. She was much more sympathetic and helpful. She understood the need for palliative care, and said that if Mr Monster were her cat, she would not put him through the painful and frightening hospital stay. He was elderly, and not in good health. Quality of life is important. It helped me a LOT to hear a vet say they agreed with palliative care and ultimately euthanasia. We discussed the signals to watch for to end it. Dr Weller gave us the pain meds needed to keep Monster comfortable until he was euthanized at home. I appreciated her assistance. He showed some neurological symptoms in the end, which I read suggests either stage V lymphoma, or stage IV renal lymphoma.

I callbs. Took friend and cat for teeth cleaning, and one removal. All went well until pick up…read more Payment plans had been mentioned. Once there, my friend paid 200 of 900 . At this moment, staff says no medication unless full payment. Now cats home without medicine. Seems to me, this is cruelty. Bad business to send a suffering animal home and animal companion spinning in anguish feeling his cats suffering. Boo!​​

Bella was able to come on short notice when my daughter was hospitalized with an emergency…read moreThey are dependable, great with dogs, and send pictures each time they walk.

The ultimate pet service !! You will find no better people to take care of your dog in any way…read moreshape or form than this company. They have been taking care of my dog on my return to work for the past several years. Their dedication concern and love for the animals is what sets them apart from every other pet sitting pet care business out there. They have done overnights. They have come in an emergency situation. They are always available to help.

If you need someone to care for a cat with Asthma then you will be in good hands. Dependable and…read moreaffectionate care for your cats, I really appreciate that she offers care for pets that require being given medication. Very attentive to care instructions and amount of time spent with your pets. All of my visit updates included images, videos, and short summary of how my cats are doing.

Highly recommend Jordan for peace of mind and clear communication while you're away from your pets…read more I very frequently reached out to her last minute and she graciously always helped when available. She is incredibly personable and easy to communicate with. I have a cat with an extensive medical history; while he didn't always need a lot of special attention (he does use an inhaler), Jordan was always very welcoming of my extensive notes since I worried about him so much. Her reliability, notes from each visit, and respect for our home and pets made going on vacation much more manageable and we were really grateful to have her as our sitter!

My dog Piper tramples me to get out of the car for her weekly daycare at Rusty's. She can be very…read morestubborn, but she listens to Lakshme and behaves better for her than for me! Lakshme also knew that I had trouble with grinding/cutting her nails, so one day she surprised me by giving my baby perfect nails. I only trust very few people to watch Piper, so I was delighted to find Lakshme! Piper says thank you!!

Laxmi is just wonderful. Took the time to get to know my pup beforehand and make sure he would fit…read morein with her own dogs and regular boarders. I felt super comfortable leaving my black lab with her and knew he was really well looked after in a home environment. I made a little get to know my dog sheet for her fridge as well as his meal schedule (I gave my own food) as well as a t shirt of mine and his bed so he would be comfortable. Again highly recommended!