Fetch and Jamie in particular are simply the best. Jamie was our long term dog walker before…read morepersonal circumstances changed and we miss him every day. He is reliable, provided detailed updates and most importantly our dog loves him! Rain or shine Jamie would show up for our dog and her absolute delight in seeing him was something special. I cannot recommend Jamie or Fetch enough. We love you Jamie!

Highly recommend. Great customer service and great communication. Everything is always as they say…read moreit will be. You get an update for every visit when they are pet siting plus they send photos. They are easy to work with when you need to make changes. And they are reliable.

My dog appears to like this place. I've boarded her 3 times and her tail is wagging when I bring…read moreher there and she's alive when I pick her up. Although I do not speak dog, that seems to check the correct boxes. Staff is friendly and appointments are easy to schedule

I have a really hearty, big dog. And I also understand that a kennel is a kennel and there are a…read morelot of dogs to keep an eye on. My husband left our pooch there and we left for 3 nights. When I returned to get him yesterday, I didn't see any dogs playing-- just barking, barking, barking. On the way home, I noticed he was bitten on his eye, with blood slowly oozing out of his tear duct and a puncture above and below his eye socket. He had diarrhea and the blood turned into pus coming out of his eye. Last night he threw up in the middle of the night and today, lots of farting but he seems to be holding the food down. I put some anti-microbial stuff in his eye and that seems to be getting better. Maybe going to the vet later, not sure yet. They charge extra to feed your dog his own food, so we went with their food and that is probably why he's having some gastro-intestinal activity, but the bite on the eye? I"ll be looking for another option next time we need to leave him.

I recently took my little darling Parmaranian, Winnie, to Crispy Paws. I was a little nervous…read morebecause she had never been boarded. However, after meeting with the owner, Chris, I was taken in by her welcoming attitude and caring personality. After chatting with her for a while, I felt my little doggie would be well cared for while I was away for 14 days.

From the owner: At Crispy-Paws, we understand that your pets are family. That’s why we provide top-notch care and a…read moreloving environment for your furry friends. Whether you need boarding or day care services, Crispy-Paws is your pet’s home away from home.

Brandi & Perry were amazing! Highly recommend working with them…read more We adopted a one year old mixed breed, Tuck, a few months ago. He's very sweet but started to get rambunctious to the point that my remote work felt challenging. He also started jumping or freezing when he saw other dogs on walks, and he occasionally barked or growled and men. We weren't sure if it was the start of aggressive behavior or just the result of a shelter dog that hasn't been exposed. After doing our research, we decided to do the 3 week behavior modification board and train program. We were really impressed from beginning to end. They shared a ton of information upfront, walked us through their facility (we opted to drop him off) and sent pictures and updates every evening. It became clear right away that they both have a very deep understanding of dogs, as well as a real respect and love for them. Tuck loved them! The best part was the "transition" day when Perry brought Tuck back and spent the day teaching us everything they've worked on together. We are first time dog owners so generally going in pretty blind. Perry gave us a 101 on dogs and the importance of clear and consistent communication. He talked through all of the layers of training and how/why it is effective. We felt this part was SO helpful for us to understand how to be better owners. Then we walked Tuck around the neighborhood with Perry guiding us and then spent time addressing indoor behaviors too. He was flexible and stayed until we felt comfortable with everything. This is a long review so the TLDR: finding a trainer is a big decision and investment so we wanted to get it right. Brandi & Perry were really incredible and beyond our expectations!! Truly worth every penny! Tuck has been doing really great at home and outside since being home. I've been able to work full days with him holding "place" on his cot, which would have been unheard of before!

We couldn't be more thrilled with our experience at Ridgeside K9 in Winchester, VA! We signed up…read moreour Labradoodle, Theo, with Ridgeside K9 with high hopes that they could get us back on track, and Kenny and Sarah Foster absolutely delivered beyond our expectations. From the very first interaction, Kenny and Sarah were professional, warm, and genuinely passionate about what they do. They took the time to understand the pain points that we were experiencing with our new puppy, Theo's personality and tailored their approach to fit him perfectly. I was overseas on vacation, but they shared the progress and transformation pictures and updates every day. Theo is more confident, focused, and responsive than ever. What really impressed me with Ridgeside K9 apart is the care and dedication that Kenny and Sarah brought to the 3-week transformation and the dedicated work with him. It was easy to tell this isn't just a job for them -- they truly love working with dogs and it shows in the results. Theo came home happy, well-behaved, and I could tell during the 2 hour turnover session that Theo had clearly bonded with his trainers. If you're in the Winchester and surrounding area and looking for exceptional dog training, look no further than Ridgeside K9. Ask for Kenny and Sarah -- you and your pup won't be disappointed!

I was recommended Old Towne Pet Resort by a coworker, and I will now be recommending them too!…read more I called to make a 2-week dog boarding reservation 30-days in advance for the peak Christmas season, and they miraculously had availability at one of their three locations (Bethesda). The gentleman on the phone was so helpful and informative and made it easy. When it came time to drop my dog off the staff were so friendly and kind, and they were extremely attentive and took detailed notes of all the items I brought with my dog and any of her quirks (e.g., severe allergies, doesn't play well with others, etc.). The space was so clean and large. I felt very reassured dropping her off as I went on vacation. When I came back to get her, the staff was helpful and, again, extremely kind and talked about her time there with details that were definitely unique to my dog. She was happy, healthy, clean, and well groomed. All of her toys and leash items were accounted for and they even ran a toy out to my car that they had forgotten in her kennel. Bottom line: 5/5 do recommend!

Two years after boarding my dog at Olde Towne Pet Resort, I am still dealing with health issues…read morecaused during her stay. I am not one to complain, especially in a public forum, but the lack of care my animal received was egregious. During her stay, my dog experienced an ear infection so severe that she developed acute dermatitis from scratching. The sore or 'hot spot' on her cheek was unmissable when we picked her up, but The staff tried to pass it off as if everything was normal. The groomer who prepared her for pickup had the gall to pretend he didn't notice a massive weeping sore on her face. For her condition to have reached this point, she would have needed to scratch constantly for days and not be noticed by the staff that were supposed to be spending 'cuddle time' with her daily. As anyone who has ever had a pet with an ear infection can attest, the behavior is far from subtle. Any remotely observant and competent person would catch it. Worse, I reviewed the update photos that were sent throughout her stay, and red spot on her cheek is visible in every shot and getting progressively worse. This means that the staff overseeing playtime let an animal run around with blood on her face for days without investigating. This is utterly unacceptable. My dog also came home with constant bouts of diarrhea that we assumed this might have been a bug she picked up in boarding, but it turned out to be colitis. Our veterinarian confirmed that this was most likely stress-induced. It has made me wonder what trauma my dog experienced while being boarded that would cause her to develop a permanent bowel condition. Her colitis has caused her enormous suffering and I am still trying to manage the condition years later. As others have reported here, the staff did not feed my animal the way they were directed, and returned what was supposed to be an empty bag of dog food to us half-full. So to recap, they underfed my dog in addition to neglecting an ear infection and resultant severe, pus-weeping skin infection, then tried to pass my pet off to me as if nothing happened. Whatever they did or neglected to do for her led to a chronic bowel condition that has rendered her partially incontinent. I was appalled by the dishonesty I experienced from the staff, but decided at the time to let it go, and simply swore never to give Olde Towne my business again. I figured my dog would bounce back, but she didn't. Reflecting that she has never been the same and that she experienced pain and neglect at the hands of the people I entrusted her with, I feel the need to let other pet owners know what they might be in for if they board their animals here.

Our dog absolutely loves staying here every time! He's happy and waggy going in, and he's also…read morehappy and waggy on the way out. We've left him there to board for 3 days, and he was just as happy when we got him after the longer stay also. He's always tired when he comes home, and the staff is great.

Formally expressing disappointment regarding the experience at the Dog Stay, Silver Spring location…read moretoday, Saturday, March 14th. Having been a long-term client since the previous management under Lincoln and his brother, I was surprised & frustrated by the unprofessionalism encountered during our visit (social evaluation). I recently requested a week-long boarding schedule for pet for next week. Following the request, a staff member emailed for a new social evaluation. Despite the stress of recent travel, my pet completed the evaluation successfully. However, the process was abruptly ended & pet was ultimately disapproved--not based on behavior, but due to a personal personality clash between myself & the staff member, TT. Furthermore, TT mentioned additional daycare fees outside of the standard boarding costs. It became clear the decision to reject pet was based on TT's personal opinion of our interaction rather than pet's conduct. My pet is friendly, loving & has historically been a model guest at this establishment. The current lack of a standardized, objective process for securing daycare & boarding is concerning. It is highly unprofessional for a pet's approval to be contingent upon a staff member's personal feelings toward a client. The level of service & care experienced today is incomparable to the high standards set by previous management. I hope you will review the evaluation procedures to ensure they are based on objective criteria rather than personal bias. I do not recommend the Dog Stat under the current management. New management has drastically changed its climate.

Our babygirl, Jolene, had congestive hearth failure. She recently passed away but we had an…read moreadditional year with her thanks to the amazing care at Rocky Gorge. We had seven trips to the emergency hospital and they were amazing with her, and so patient with us as DogDads. Truly, extraordinary care and support. Jeff and Mark Howard-Chavarria

My 15 year old cat has been a customer of Rocky Gorge since I adopted him from WARL as an…read moreadolescent. He has used every department of Rocky Gorge - boarding, veterinary care, traveling papers, er, grooming... I've always felt Rocky Gorge was a nice place, and appreciated the care, diligence, and gentleness that Dr Farnam demonstrated on many vet visits across the years. *** EDIT: I have revised the rating to reflect the overall service provided by Rocky Gorge Animal Hospital across the years Mr Monster has been a client there. The only time I had a problem was with that ER doctor, and my inability to speak with anyone following the ER visit. *** Recently Monster's health has taken a turn for the worse. He is in great discomfort, and has stopped eating. I took him to the ER and saw Dr Bricker, who was amazing. Thorough, patient, informative, and as effective as possible, given the situation (Monster is an elderly cat with complex health issues, making diagnosis difficult). He provided a week of medications, with instructions to come back the following week for blood work, and call regarding changes. This included pain killers, which are key for keeping Monster feeling OK. Well, Mr Monster seemed to do well, and stated eating. Then he stopped. Suddenly hated the smell of his own food. Ran downstairs when and hid I tried to give him breakfast. Last night, I brought him in (6 days after prior visit). Hoping to see Dr Bricker again on the overnight shift. But it was a different doctor, a black doctor whose name I can't remember. She ran the blood work, then said that she could recommend two options: Taking Monster to another hospital that can provide cat blood transfusion, IV, and ultrasound to inspect his organs, which were swollen. This visit would cost $3000-5000, payed up front. The other option was giving him steroids, she said. She reasoned that he could potentially benefit from them because his white blood cell count was disturbingly high, a clear sign of a problem that might be inflammation. However, she said the steroids could cause great harm, and it would be a gamble. SHE DID NOT MENTION NOR OFFER PALLIATIVE CARE. Presented with this false dilemma, and not wanting to gamble with my beloved pet's well-being, I opted to try to find the money for the hospital admission. But I couldn't find it at 2:30 AM. So I told the Dr I'd need time to find the money. I pointed out that Mr Monster was done with his pain medication which was prescribed by Dr Bricker. Only after I directly asked her to provide him pain medication did she agree to give him a shot. This was a cat who had been on heavy pain medication a week, whose conditioned worsened! Upon getting home and discussing the situation with my husband, as well as researching potential diagnoses given his symptom, we came to believe (based on his symptoms) that our beloved Mr Monster was most likely facing a serious health problem, and the ultrasound would likely show something like lymphoma, something horrible. Which meant he has very low survival options. So he could go through all these tests only to find he needed treatment which was too painful and hard on the body for him to endure after literally STARVING for a week. We came to believe palliative care was the responsible and kind solution. But here's the problem. We don't want his last hours to be at Rocky Gorge animal hospital. I want to schedule it at home. I have asked Rocky Gorge to please call me to discuss whether palliative care is possible. It's been 6 hours. They haven't called back. He has no backup painkiller. He is due fro another dose. My heart is breaking because my baby is in pain. All I want is to make him comfortable! I AM HORRIFIED THE ER DOC FAILED TO OFFER PALLIATIVE CARE AS AN OPTION. I AM HORRIFIED SHE IGNORED HIS PAIN. I AM HORRIFIED THE ONLY CHOICE I WAS GIVEN WAS $3000-5000 DIAGNOSTICS OR A SHOT OF STEROIDS. My poor baby deserves comfort. He hasn't been eating for over a week, except tiny bites here and there. He is in great pain from his organs, which are swollen. He is anemic. His white blood cell count is high. ROCKY GORGE IS FAILING MR MONSTER IN HIS GREATEST TIME OF NEED AFTER 15 YEARS AS A LOYAL CUSTOMER. Edit continued: I took Mr Monster to the ER a third time, and spoke with Dr Weller. She was much more sympathetic and helpful. She understood the need for palliative care, and said that if Mr Monster were her cat, she would not put him through the painful and frightening hospital stay. He was elderly, and not in good health. Quality of life is important. It helped me a LOT to hear a vet say they agreed with palliative care and ultimately euthanasia. We discussed the signals to watch for to end it. Dr Weller gave us the pain meds needed to keep Monster comfortable until he was euthanized at home. I appreciated her assistance. He showed some neurological symptoms in the end, which I read suggests either stage V lymphoma, or stage IV renal lymphoma.

Bella was able to come on short notice when my daughter was hospitalized with an emergency…read moreThey are dependable, great with dogs, and send pictures each time they walk.

We have been using Bella for 2 years now. We love Sasha she really knows Dogs well and takes really…read moregood care of mine!

If you need someone to care for a cat with Asthma then you will be in good hands. Dependable and…read moreaffectionate care for your cats, I really appreciate that she offers care for pets that require being given medication. Very attentive to care instructions and amount of time spent with your pets. All of my visit updates included images, videos, and short summary of how my cats are doing.

Highly recommend Jordan for peace of mind and clear communication while you're away from your pets…read more I very frequently reached out to her last minute and she graciously always helped when available. She is incredibly personable and easy to communicate with. I have a cat with an extensive medical history; while he didn't always need a lot of special attention (he does use an inhaler), Jordan was always very welcoming of my extensive notes since I worried about him so much. Her reliability, notes from each visit, and respect for our home and pets made going on vacation much more manageable and we were really grateful to have her as our sitter!

Our dog is normally an extremely shy/anxious dog and she opens up when she is at daycare here. She…read moreis so energetic and has opened up to playing with other dogs and people. It has been absolutely amazing seeing this transformation. In fact, when we dropped her off last, she bolted into the house out of excitement to see her friends. When she stays for nights, we are sent videos and pictures as well as constant updates which definitely makes us very happy. I highly recommend this location for extremely shy and anxious dogs because they definitely know how to make these dogs open up at the dogs pace which is amazing!!!! Please please please, go to this location for daycare and for night care!! We highly recommend it!!

Rusty's Pet Sitting is such a life saver! I found out I had to take a trip, but what was I going…read moreto do with my puppy???? I came across Rusty's and said I would give it a try. I met up with Mrs. Lakshme before hand to see how she would like my puppy and vice Versa and it was a match! THANK GOODNESS! Now I know I have a responsible person to watch my puppy just as good as me. And a plus is my puppy can play with her very well trained big dog! I am so happy I found this service because it is one thing less I have to worry about when I want to travel. And cheaper than boarding and feeling like my puppy is just being crated all day in his own stench. I will def be back!