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    Diaz Diggity Dog

    5.0 (3 reviews)
    Open 8:00 am - 8:00 pm

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    Response time

    1 day

    Response rate

    100%

    Services - Diaz Diggity Dog

    Pet boarding

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    6 months ago

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    10 months ago

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    They invited us to tour the facility before we boarded our 2 dogs. We went on a Saturday at 2pm…read more They were not busy. We waited 10 minutes for the woman to finish the tour she was doing. When she was done her coworker informed her she had another tour. She pouted because she said she had a sore throat. They paged a male employee. Are several minutes he came in from out front. They told him they needed him to do a tour. He made an exasperated noise and said he didn't want to. I stepped up and said since our business wasn't a priority, we would take it elsewhere. If they couldn't be bothered to give us a tour that they invited us to take, how would they treat our dogs. We could not believe we were treated so poorly.

    Two stars: here's why The good: we have seen at least 3…read moredifferent vets here. They have all had good bedside manner and listened to my concerns. The techs and front desk staff are friendly. They generally can get you an appt next day. The bad: 1. My pet has been seen here within the past 6 months. I called to get a simple flea and tick med refill. We are up to date on the heart worm testing that had been performed here. The receptionist told me I could not get the med filled because it is state law to be up to date on rabies vaccination to get flea and tick medicines prescribed. My pet did not have a rabies vaccine on file at the first visit, when they prescribed me a 6 month dose. They did not tell me at the time that a stipulation to refill would be to have proof of rabies vaccine. Poor communication to me, and gave me misinformation because it is not State law, but instead their individual policy for this company that they must have proof of rabies to prescribe anything else to you. I appreciate that the medical director did call me back same day and listened to my concerns. They filled the med as a one off, but it was very disheartening to have to jump through hoops to get a preventative care medicine that other vets would readily give because all that is actually required by law is a valid vet-client relationship which, for most vets, means they have examined your pet within the past year. 2. We had cytology sent away for my dogs lump. The vet called to discuss the results and said that not enough sample had been collected, but she was confident it was a lipoma. This seemed to be an error in collecting the sample, but when discussing with the medical director it was told to me that this was another miscommunication. It was actually deemed a lipoma per the lab. 3. We brought our 4 month old, 4 pound kitten is for pre-surgical labs for her spay. They said she was too unruly and gave us meds to make her calmer. We came back with her medicated and they were still unable to get a blood sample. This is not a feral cat, she is a well domesticated cat we have bottle fed since 4 weeks old. The vet that performed her spay was able to get bloodwork without pre-meds. Unfortunately too much "bad" outweigh the "good" for us to return here.

    Happy Tails Pet Resort - One of 10 outdoor play yards!

    Happy Tails Pet Resort

    (41 reviews)

    I love happy tails! Their staff is amazing, kind and clearly love animals. My dog has so much fun…read moreat daycare here, we love getting pictures, especially when there are fun events!

    I am very disappointed with our stay recently at this "pet resort". The manager in the ad states…read morethat there are purified air, music piped in and orthopedic dog beds provided to each guest. The website states that there are terf play areas. That is simply not true - none of it. We recently used Happy Tails as a last minute place (our usual dog sitter had to cancel last minute). The communication was not great at all. There was miscommunication about what updates I should be getting (we ended up with 3 over a 10 day stay). I called at least 3 times and it went to voicemail. I left messages and nobody called me back. I only got updates when I called and asked for them. I talked to 3 different people and got 3 different answers as to what kind of updates I should be getting. The only updates we ever got were 2/3 pictures on a "report card". Nothing about her well being or demeanor. When I picked her up she was FILTHY (it would've been another $50 - $70 to get a bath upon pick up). The amount of dirt I washed off of her was disgusting. She had open sores on ALL of her legs from what I assume were pressure sores from laying on the hard cots (not the orthopedic dog beds as the manager states). One of the sores was actively bleeding. A few of her toenails were split. When I questioned what happened they seemed shocked and took pictures and told me they would investigate and call me back by the end of the day.... 3 days later, still waiting to hear. She was exhausted....like wouldn't even open her eyes (and she's a 2.5 year old ACTIVE dog). I understand that its stressful and can be tiring, but she slept from noon until the next morning. For what we paid for our 10 day stay (super expensive) compared to the treatment we received we will never return to this place. I would never recommend this place to anyone. Ever. We will be going another place next time we need someone to take care of our furry family member.

    Diaz Diggity Dog - petboarding - Updated May 2026

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