They gave me a great price on a speed queen washer. No charge for delivery. Comes with free new…read morehoses. . No charge to haul old washer away. They delivered to Menomonee Falls even though they are in Hales Corners. I me er stepped foot in the store. Whole thing was done on phone. Pay when delivered! Unfortunately there was some confusion regarding the hoses. I wanted the old hoses so i took them off the washer and set them nearby. My wife was home when it was delivered and told tnem i wanted the hoses so they reinstalled the old hoses on tbe new washer. But i will take responsibility for that. I should have hid the old hoses. I highly recommend Ritzman appliance and if uou want a washer to last for many years buy a speed queen. Its the only washer designed to last 25 years. And its made in Ripon Wisconsin

I highly recommend Ritzman Appliance! We were interested in Speed Queen after a third set of…read morewasher/dryers failed (in my opinion) way too early. Jack was able to answer a lot of detailed questions, and I like how they have the innards on display so you can see the differences among brands. Prices are competitive and all-inclusive (hoses, cables, delivery, haul away). We were blown away by the service. Delivery was within a few days (!!!) Of course, it happened to be when we had a houseful of guests. The service technicians were timely, speedy, and very competent. They even managed to haul away the old and install the new appliances without any disruption to our card games -- our guests couldn't believe how quiet they were! Everyone was taking note of the Ritzman name on the delivery truck. Do yourself a favor, if you are in the market for a new appliance -- go to Ritzman.

On time. Friendly and honest. Charged me lower price because I needed less repair. I value honesty!read more

Today, we had our gas fireplace insert serviced for a gas leak. Ryan diagnosed and repaired the…read moreissue. He and his team were courteous and efficient. They cleaned up after themselves and, upon completion, asked if we had any questions and made sure we were satisfied with the work. American Heritage Fireplace had installed this fireplace, and we were happy with their service then. We are extremely happy now with their service and highly recommend them.

Isaac and Carlos were very professional. Installation was…read moresmooth and we are happy with the service. Now to try this new dishwasher!

OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV…read morewas no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM!

Not a Harry's fan. Went in to have three different keys made. Found out later they didn't follow…read moreinstructions and made three of the same one. Called to tell them what happened and explain I'd like to come back, please, for my other two keys at no charge. Talked to Harry. He was short, interrupts and tells me I'd have to come in and show him. No, It's a simple ask, your mistake, and you are wasting my time. The least you can do is listen to your customer. NOT HELPFUL. Drove to ELLIOTTS and paid again (1$ less per key) and they were done properly. No thanks Harrys Ace Hardware. Will drive for Elliott's.

Our first experience at this store and the customer service was so great, we will definitely choose…read moreto come back here. Every employee offered to help us during our visit. They even helped us load up our purchase in our truck, which we've never been offered at other places like Home Depot, Menards etc. Very knowledgeable and friendly!

I'm a regular at this Stein's and it's an okay place for plants, gardening supplies, seeds, bird…read morestuff and all the things that make your yard pretty. Agreeing with those who say the employees are very nice and helpful! That's noticed and appreciated! Also agreeing that the prices are very high. There's been a few times when the price at the register rings up differently than the deal advertised in store, which is always frustrating. While their selection is large, more and more this Stein's doesn't have the native or other plants that I'm looking for. Still an a-okay stop on the south side.

I liked the one worker I encountered, she was friendly, helpful, and efficient. She was also my…read moreage and I really needed a healthy strong young person to wrangle the dirty bag of soil into my cart and into my car. I'll be happier next time because I'll have prepared my car for the stuff I get that is stored outside and I'll get two smaller bags rather than the better deal with the larger size. I thought there was a fair selection of plants.

Love shopping here. The staff is always so helpful and knowledgeable. They have a great selection…read moreoff outdoor and indoor items from yard tools to kitchen towels with cute sayings. Great way to support a local business

DO NOT RECOMMEND this hardware store…read more Refused to provide my return of an item (which was $7) because I mistakenly walked into the store with my previously purchased item and walked pasted their waist level sign saying "no returns beyond this point". This was my 2nd time in the store and it will be my final. I have never had someone accuse me of stealing, especially with no reason to do so. It was an honest mistake. End all be all, Greg (the floor manager) clearly hates women, not to mention I'm 8 months pregnant - he confiscated my item (because he couldn't confirm that I didn't take it off the shelf - even though I didn't go near that isle) and refused to refund my $7. He claims because it was in a bag he could not confirm that I didn't take the item that day and "his count was off". Pretty much I walked in and was robbed myself. No store should assume that their customers are stealing to this degree and no one should be treated in the way I was. ACE learn to have some faith and give grace to people...

We never had a better shopping experience in our life thanks to their employee Cat at self check…read moreout. The store was in perfect order, the temperature inside also perfect. As my wife and I entered the store we were happily greeted by Cat. That put my wife and I in a way better mood because we didn't even want to be there but we had to get a project done. Thankfully Cat was there to lift our spirits and on top of that she also asked us if we needed any help finding anything and she pointed us exactly in the right direction! Nice job Cat! Extremely high value employee !

There for an hour. Asked for help and no one responded. Lots of people walking around doing nothing.read more

Very good and friendly service would recemend them for rental equipment and new equipment for up…read moreand coming restaurants.

From the owner: American Restaurant Equipment Inc provides restaurant equipment and food service equipment to the…read moreWest Allis, WI area.