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    Barbeque Supply Company

    5.0 (9 reviews)
    Closed 11:00 am - 5:00 pm

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    Jose N.

    Found this cool local store for Outdoor grilling/smoking supplies. Mike the owner is very knowledgeable and was very helpful in assisting me with choosing the right smoker for my style of cooking. He is a vendor for Green Mountain smokers and will soon carry Gateway Smokers. He has a very large variety of rubs and sauces for whatever your taste is. Cool gadgets to check out along with charcoal and wood for smoking. He's a new small business in Greendale that deserves some attention for bringing this cool specialty shop to the area.

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    Mike L.

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    Ritzman Appliance

    Ritzman Appliance

    3.8
    (24 reviews)
    2.7 mi
    $$

    Excellent customer service in store. No sales pressure just thorough information on each item…read moreThe delivery process was great. very professional and informative I would buy from them again

    I purchased a refrigerator from this store because they were local and family owned, that was my…read morefirst mistake. I was told that their delivery guys were great and didn't have to be worried about my new flooring that was just installed 4 days earlier. Well first off, one of the delivery guys was very rude. He complained the whole time how a full sized fridge shouldn't be in a small kitchen like mine. Between the swearing and the bad attitude that's enough for me to never order from there again. After delivery, I found many scratches on 4 different parts of my brand new floor. To say I was pissed was an understatement. I went into the store and told them what happened and Bill Sr. offered me $100 for the damage. I said nope, I want it fixed. They gave me the number to a resurfacing company and told me to let them know what the company says. I was told by the resurfacing company that there's a good chance that they will not be about to get rid of the scratches and you'l probablyl still be able to detect them. The guy came and yes I can still see where the scratches are. The planks should have been completely replaced and I'm mad that that was never offered. No one at Ritzman even bothered to apologize on behalf of their "amazing" delivery guys. A "Hey, I'm sorry this happened", goes a long way. But no, they acted like I was bothering them with my problems (that their business created). They claim they "price match" but that's not true. Because they offer free delivery and install, they don't feel the need to match their competitors. She gave me $50 off (to offset the $100 difference from Best Buy) but anyone who pays by cash gets the same cash price. Best Buy also offered me free delivery and install. Ritzman isn't the only place that does it for free. Overall, I am utterly disappointed by the whole transaction from start to finish. I wish I would have gone to Grand Appliance where I've bought before or even Best Buy. Bill Sr. lacks customer service skills so I shouldn't be surprised that his grandchildren running the place do too. As a small business owner myself, I would never treat my customers the way I was treated especially when trying to fix a problem that they caused. They all need a lesson in customer service if they want to stay in business. Their delivery people need more than "I will talk to him". She knew exactly the guy I was talking about when I called. It's not a good look for your business when you send out a person with a pissed off attitude because they have to do their job. I will never buy anything from that store again and I will tell everyone I know not to go there.

    Harry's Ace Hardware & Rental

    Harry's Ace Hardware & Rental

    2.5
    (30 reviews)
    2.0 mi
    $$

    I normally go out of my way to support small businesses, but unfortunately this is one place I…read morewon't be returning to. I placed an online order after checking the website, which showed the part I needed was in stock. I arrived about 30 minutes later, assuming it would either be waiting at the front counter or that I could simply pick it up myself. From the moment I walked in, the cashier acted like answering my question was an inconvenience. He sent another associate to help me, and she provided some of the worst customer service I've experienced. She made me feel like I was inconveniencing her by asking for the part and told me I should have waited for a confirmation email before coming in. I understand that businesses have procedures, but there were more employees than customers in the store--only about four customers total--so there was no reason for such poor customer service. A simple explanation delivered with a positive attitude would have made all the difference. I chose to pay more for the part specifically because I wanted to support a local business instead of ordering it online. Instead, I left feeling like I was treated as a nuisance rather than a customer. After reading many of the other reviews, I can understand why people have had similar experiences. Unfortunately, I won't be returning, and I can't recommend this business based on the way I was treated

    I live in Franklin, Wisconsin. I go to Harry's for almost all of my needs. The people at Harry's…read moreAce Hardware have always taken very good care of me when I come in. The older salespeople who work there are extremely knowledgeable. More so than the BIG BOX stores. Thank you, Harry, for excellent service the past 25 years. I will miss you. Moving to Tennessee. Mike Buelow

    Barbeque Supply Company - grillingequipment - Updated August 2026

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