Julie McGowell (i hope i have her last name right??) is the MOST amazing person I've ever had the…read morepleasure of speaking with (out of probably anyone, anywhere I've ever been). She REALLY cares about patients, takes the extra time to make sure you're taken care of. She is extremely genuine and goes the extra mile. This office is very busy right now with the Covid 19 vaccine work going on also. It is good to know we are in the best hands possible and a extra 'thank you' to Julie!

Im writing this review on behalf of my Mother. Quality of Life has been a great transition for…read moresince being sent over. They are friendly, caring, compassionate and knowledgable of proper pain management. Office is conveniently located, has ample parking and the waiting room is comfortable. Generally there is not a long wait. This is not a walk in clinic, you must be referred and doctors are available by appointment only. Pain management contracts required, urine/hair/oral testing required.

I've had less than satisfying experiences at numerous pain clinics over the years as I suffer from…read morea chronic, non operable condition that keeps me in constant, unrelenting pain. I'm so glad I finally found the Pain Clinic of Southern Arizona as they have truly helped me to at least partially curb my pain without subjecting me to some of the intrusions other pain clinics impose. Due to the current political atmosphere surrounding pain medications I understand the necessity of frequent appointments and month to month prescriptions (as opposed to 90 day supplies). Like all pain clinics you are randomly selected to supply a urine specimen to prove you are taking your meds (unfortunately, as opposed to selling them). The staff and professionals are always friendly and appear to genuinely care about your condition. I've never had to wait very long beyond my scheduled appointment time before being called in to the exam room. Unlike some clinics they have never pulled any of the unethical practices other clinics do such as treating my pain for a few months and then saying its time to wean off pain medication altogether while offering no alternative to management. In fact, they have frequently offered to increase the dosage of my meds without my even asking. I cannot guarantee everyone will have the same positive experience here as each patient presents their unique set of circumstances and unfortunately there are many out there seeking these meds for both abuse and profit. As for myself, all I can say is that the Pain Center of Southern Arizona has definitely changed my life for the better.

Although Dr. Martin and the staff at the Pain Institute of Southern Arizona are kind and…read moreprofessional, I feel that the focus of my care has been more on reducing medications than on what's best for me as a patient. I've been on the same regimen for years, yet the primary concern during my visits seems to be lowering my pain medication rather than fully addressing my pain with sickle cell and overall needs. At times, it feels like office policies take priority over individualized patient care.

They are awesome. In the response to getting me in for treatment quickly. Good and helpful office…read morestaff and the therapy staff are great.

I believed all the great reviews - my experience was 180 degrees different. Waited weeks to be…read moreseen - was seen on a Friday and the visit was fine - nothing that I could not have looked up online myself but I wanted to give it the benefit of the doubt and try it. Visit was on a Friday morning - Monday afternoon I get a text message demanding payment. I am to call the office or stop in person- I am confused because they are in network with my insurance - so I go online and they have not billed my insurance yet. This was all verified with them up front BEFORE I made the appointment. I call and try to politely inquire about what I presume was a text sent in error and I get talked down to like I am daft and do not understand how insurance works. I stated that I would be happy to IMMEDIATELY pay them as soon as the EOB from the insurance is posted. This was unacceptable and the negative tone continued so I requested that they cancel all my future appointments. They then called me to try to 'help' me. No thank you - when people show you who they are, believe them. I have engaged with three different medical providers over the last few months in this area - when my insurance issued the EOB, they notified me and sent a payment link and I paid immediately. I understand that you need to get paid - I have no issue with that at all but this was handled so unprofessionally that I do not trust your care. Thankful there are other providers to choose from and I will be letting my doctor know to not send her patients here. EDITED TO ADD: Your response reinforces that I do not want to have care at your office. I have NEVER had anyone refuse to bill my insurance and ask that I pay first. I plan to let the insurance company know of your process. Also, I spoke to two people today - gentle suggestion to not presume that people are stupid when they call in. Yes, I was told that I would have to pay what was not covered by my insurance - I understand that and as soon as you get around to billing the visit and the insurance company generates an EOB, I will pay you immediately. Instead of apologizing to an upset patient who is now not getting care, you are instead here defending your practices. If you never bill what insurance does not cover, why are you billing me BEFORE you bill my insurance? That would violate my provider contract with BCBS - perhaps the ones for PT practices are different?

Place has gone to shit, sorry but it's true. Owner retired, son took over. Communicating only…read morethrough text messaging regarding billing through 3rd party business with no way to get billing mistakes resolved. Why is that?!?! Can never get a person to answer the phone. NEVER!!! Leave messages and NO ONE calls back. Previously since we live out of town we would drive and stay over for treatments. That's when the place was wonderful. Now, it's impersonal, lacks basic business practices and just plain doesn't care anymore. Go somewhere else for your own sake.

Dr Bhola is amazing. He gave me my quality of life back. No pain,I take no pills, just injections…read morewhen needed. I no longer have a stabbing pain from my lower back into my leg and ankle. I can work and have a life free of constant pain. He actually cares about his patients and he is super funny (I may be alone in thinking this), and he explains everything so you know what's going on. I promise you, this will be the best decision you make and I tell everyone who has pain, call Dr. Bhola. He is a rockstar. Don't live in pain like I did,call him now....

I have had the pleasure of being a patient of Dr. Berens and he is not only helpful and informed,…read morebut he has superb technical skills that have allowed me to be almost pain free for a year following my last visit. I am impressed with his caring staff and their facility. I read a negative review and it is obvious that there are more underlying issues with some people that cannot be helped with only physical interventions. This clinic does not have mental health options and some people may be better served with a referral elsewhere. I am quite impressed with Dr. Berens and his staff and I would recommend them to anyone.

He is a horrible doctor. He gave me a shot that was supposed to be in my hip but just jabbed it in…read moremy leg and hit the bone instead and made it worst than it was. Don't let him touch you.

I have been going to Cera Lynn for over 25 years. Her acupuncture treatments have really helped me…read more I can recommend her whole heartedly.

I highly recommend Cera Lynn's acupuncture treatments. What an incredible service for my over all…read morepain and health issues. She is so knowledgeable and so pleasant. My quality of life has so improved with the treatments. I am grateful beyond measure to receive the treatments which are so beneficial to my health. J. Powell