No one has answered the phone in two days. How am I to…read more make an appointment? Contact information sent to Doctors office is wrong.

I was referred to SAO to see Dr. Lacey Rao. Staff is courteous and professional. Dr. Rao saw me on…read morea Tuesday and fit me into her schedule for surgery Thursday of the same week. I had a severe issue with carpal tunnel and a trigger finger. I'm now on the mend and need help with the other hand. I will be going back to Dr. Rao for that!

Two years ago I would've been writing a five star review. I had a sports injury recently and made…read morean appointment to get a diagnostic ultrasound and about a week before I was to get the test and see the doctor. They called me and said that particular doctor doesn't see anyone over 22 years old. Well I'm older! I literally went into the facility and made another appointment. They said they had no record of me, I was a previous patient for another injury two years prior. They said they would contact me and they never did. I called them more than once no return call I had a dentist appointment who was just around the corner and went in again And they said they didn't have anybody that could see me????????? I happen to be a medical professional myself, and have referred people there in the past, and they will not ever get another referral from me . Horrible.

I was involved in a pretty serious auto accident. My life went from amazing to oh my God what am I…read moregoing to do. Dr. Dusenberry and JT and let's not forget all the gals at the front desk. I've been so kind and helpful. I'm on my way back with their help. I highly recommend this place.

I had my follow up with Dr. Tucker, he confirmed his initial diagnosis and provided me with a…read moreprescription for physical therapy, which was exactly what I needed. My shoulder pain is gone and I have full use of my arm now and sleep comfortably.

I saw Dr Tucker for a knee and a shoulder problem. Both issues were handled competent and…read moreprofessional. He is very friendly, explains the situation, offers the options and gives the patient space to decide. I love that in a doctor. I would trust him with any procedure. The guy is a diamond.

Dr Senese was one of the best doctors I found in Tucson, Az. He was one who never rushed you to…read morehave knee replacement surgery. It was sad to see him leave Tucson. I hope those in Georgia who need a GREAT doctor look him up. When you meet him, I'm sure you'll appreciate him as much as I did. He is a GREAT GUY!!

Straight up and to the point! Trying to avoid knee surgery so Dr Mark has put me on a great game…read moreplan. I only wish he was a primary care physician. Kudos to Penny as well! Highly recommend.

This location has great parking, easy to get an appointment, and the physical therapist and aids…read moreare fantastic. I've been seeing Savannah for a while now, and she's the best PT! She really cares about her patients and you can tell that she truly enjoys her job. 10/10 recommend this place if you're in need of physical therapy.

I was referred to Agility on Pima for PT re: leg pain and painful damage to my rt shoulder. My…read moretherapist was kind and understanding. He answered all my questions. He adjusted my exercises based on my pain level. The atmosphere was always pleasant & upbeat. At times 2 other staff members helped me with exercises, frequently saying "Looking good, Peter!" Front office staff was always welcoming and encouraging. I feel so good about my progress and my experience that I have spoken to friends, suggesting that Agility on Pima Street is a fantastic resource!

I am new in Tucson from South Florida. I am typically not a "doctor" person... I admit I'm a…read moreprocrastinator. I've experienced terrific pain in my knee, upon reading many reviews on a NEXTDOOR APP in my neighborhood, I realized Dr. Meaney is THE MAN. I have to say making an appointment was easy. I was given a date & place to get X-rays they were forwarded to his office. Meeting him he immediately took all my fears away. He is so kind~ he reminded me of Dr. Welby on the TV show. Comforting, reassuring , professional, knowledgeable and KIND describes Dr.Meaney. He suggested a cortisone shot, I was skeptical but he was soooo right. It has been barely 3 hours ... I am PAIN FREE for the first time in months. If you are debating ? Debate no longer ... He is a WIN/WIN !

I'm currently in Rehab after having a total knee replacement done by Dr. Meaney. I'm extremely…read morehappy with the surgery and with Dr. Meaney. He is certainly not a doctor who will 'fluff and puff' you. He told me on my first visit that he doesn't mince words and he tells it straight. I very much prefer that. He did an excellent job on my knee and I'm doing great in Rehab! Knee replacement is painful, no doubt about it - but that's going to be the case no matter who does the surgery. I highly recommend Dr. Meaney - if I ever have to have any orthopedic surgery in the future I will definitely ask him to be my surgeon!

This review concerns billing for a MRI review call with Dr Norris on June 4, 2025 and subsequent…read moreinteractions with the TOI Business Office. Because travel to simply discuss the results of the MRI would require 100 miles of driving, I was granted a phone visit. In the course of the phone call, no mention of a co-payment ever occurred. From previous experience with other medical providers, it was reasonable for me to assume that TOI would not again bill me to simply provide me with the results of testing that I paid dearly for, but if they did again require a co-payment, they would notify me at the time of service which is customary of all businesses, including those of a medical nature. In December, 2025, I received a surprise letter from a collections agency demanding the past due payment of $40 for the June 4 visit. That letter was the first notification of any kind of an amount due that I had received. I immediately called TOI and was transferred to a representative from the TOI Business Office who falsely claimed that TOI had mailed billing statements in June, July, and August. She told me the dates of the statements and confirmed my address. I questioned why it was that the collections agency could successfully mail a single demand letter and I would receive it, yet three TOI statements somehow got lost in the mail. She insisted that they were mailed. I paid the $40 to the the representative during that phone call and demanded evidence that TOI had mailed statements. Soon, I received three printed statments in a single envelope from the TOI Business Office in Dallas. The representative had simply printed them from her computer, and highlighted the dates on the three printouts as if that was somehow proof that they had actually been mailed. During the call with the representative, she also stated that the statements were available on my patient portal. It then took a call to TOI for me to setup a password for that portal, and I verified that yes, there were PDF copies of statements there. Yet, I had received no notifications by email, text, phone, mail, or otherwise that the payment was due. Who logs onto some patient portal just to check to see if there might be some payment due? That is not how billing has ever worked in the United States, and I have things to do other than recreationally check patient portals for bills. For the poor business practices of TOI, I give them one star. First off, TOI should have discussed any amounts due at the time the medical service was provided way back on June 4th. After failing at that, TOI had endless opportunities to notify me by mail, phone call, text, or email, and I would gladly have paid the amount due. Finally, one would think that a representative from the billing department of the Business Office could be trained to understand that a PDF file viewed on a computer is not evidence that a statement had been mailed. If it had been mailed, I surely would have received at least one of the three allegedly mailed statements, and I would have taken prompt action to pay it, just as I did once I received a demand letter from a collection agency that was truly mailed. If you enjoy being treated as a deadbeat by TOI and a collection agency for not paying bills you weren't notified were due, then ignore my one star review.

I was referred here by my PC after breaking both my ankles. I came as a walk in to their evening…read morewalk in hours. I was lucky to see Dr Eric Anctil who is a premier ankle specialist/surgeon. He performed surgery and managed my recovery. Who knew an ankle is such a remarkable limb chock full of bones, nerves, tendons and muscles? I had the best experience during the entire process ....... He and his entire staff are amazing people who have answers for those of us who have never had any injuries and for those who have endured many. Every case is unique and they have seen it all. Swapping stories in the waiting room with fellow patients, athletes and caregivers is also very interesting! So if you have need of an ankle/foot specialist look no further than Dr Anctil at Tucson Orthopaedic Institute.

This is where Dr Goldstein does his procedures. They have…read morekept us very informed on what to expect. My wife did the pill prescriptions instead of the big bottle of liquid. We have been asked 4 times to confirm her driver. ME. We are awaiting the call of her name. This clinic shares the same doorway as the pain clinic and is hard to find. All good.

I started by hip physical therapy at the East Tucson location on Tanque Verde 3 months ago. I also…read morehad some neck therapy with them a year ago. The team there is caring, concerned, knowledgeable, patient and always spend time listening to my concerns. I got to hit the dong and finish my therapy today! I'm so thankful to have Kathy, Alex, Lexi, Izzy and the rest of the team caring for me!! I expect to have my other hip replaced in 6 months or so and I'm thrilled that I can get the help I need to recover well with Agility Spine and Sports Therapy! Congratulations to everyone at this location for providing a 5 Star Service!!

I went to Agility Spine and Sports Physical Therapy to rehab my knee after knee replacement…read moresurgery. I found the Physical Therapists and staff to be competent, caring and a joy to work with. I would highly recommend Agility Spine and Sports Physical Therapy. -Gary

Rude staff. Rude doctor. LISTEN TO THE REST THE REVIEWS - find a different doctor…read more I constantly had issues with, Laura (the manager) and I should have just found another PC - but I just thought "yeah they're rude, but I can deal with that because I can make appointments relatively fast". A mistake that's now cost me health, money and a lot of time. They didn't submit the proper documentation to my insurance on time - even though I called and asked multiple times - each time I was met with a rude tone, as if "we're not stupid - don't ask us again". Well, my insurance confirmed that the office ignored multiple phone calls and faxes trying to get it covered. They lied and wouldn't even try to help resolve the issue - then calling the company that she works for - they couldn't care less. They "looked into" my issues and found no problems. They wouldn't talk to my insurance or care to look at the evidence - they said "we talked with Dr Gallo's staff and everything was done properly". No, it wasn't and that's why I'm not liable for THEIR referrals - because they wouldn't submit it within the timeframe needed and lied about it. We choose professionals to do things like that because it's a complex deal understanding the processes and policies involved. They don't act professional and it's as if they enjoyed my issues - both Dr Gallo and Laura. I'm going to sue them because it's cost me months of treatment, a financial loss and countless hours of my life - not to mention the stress it's put on me. Run away - don't walk - this office is only interested in your money.

First let me say, Im an asthmatic so imagin my suprise when this doc recently refused to refill my…read moreasthma meds...and her staff had the nerve to call me and tell me that my most recent request for asthma meds was, "inappropriate". They never even inquired if I was okay.... wow!!! (Patient for more than 5 years) The staff are horribly rude, Renee has been nice and personable at most visits, but she can be rude paticularly when you ask her to work with other practitioners, except those that are her friends of course. She set up a referral with an equally as expensive doc, her friend, who was rude and incensitive! When I decided to go to another doc for a 2nd opinion, her office wouldn't share all of my medical information even though I'd signed the releases, but she shared all my info with her friend. The final straw was when I asked to pick up a copy of my full file and her admin told me nobody at the office could do this until Monday. Im like its just making copies and the staff becomes upset and says, "Ms. I'm working the front desk so I don't have time to do this and I don't deal with medical records..." I stayed with her for years because she really used to be great! She would spend time with patients, her staff were funny and warm. She, ironically now, helped stabilize my asthma and for that I am still grateful. But later when she opened her own practice and she and her staff became rude, inattentive and incensitive, I stayed because I really didn't have any health problems, she was close and i could get in quickly despite the snide comments about my health condition made in front of UA interns! But NO MORE! Im getting a new doctor who will provide asthma medications to asthmatics! She gets 2 stars because they get you in quickly and I know there's a good doctor inside her, though I have not seen the good one since she opened her own practice. Do yourself a favor, look at the google reviews and find another doctor.