Rude staff. Rude doctor. LISTEN TO THE REST THE REVIEWS - find a different doctor. I constantly had issues with, Laura (the manager) and I should have just found another PC - but I just thought "yeah they're rude, but I can deal with that because I can make appointments relatively fast". A mistake that's now cost me health, money and a lot of time. They didn't submit the proper documentation to my insurance on time - even though I called and asked multiple times - each time I was met with a rude tone, as if "we're not stupid - don't ask us again". Well, my insurance confirmed that the office ignored multiple phone calls and faxes trying to get it covered. They lied and wouldn't even try to help resolve the issue - then calling the company that she works for - they couldn't care less. They "looked into" my issues and found no problems. They wouldn't talk to my insurance or care to look at the evidence - they said "we talked with Dr Gallo's staff and everything was done properly". No, it wasn't and that's why I'm not liable for THEIR referrals - because they wouldn't submit it within the timeframe needed and lied about it. We choose professionals to do things like that because it's a complex deal understanding the processes and policies involved. They don't act professional and it's as if they enjoyed my issues - both Dr Gallo and Laura. I'm going to sue them because it's cost me months of treatment, a financial loss and countless hours of my life - not to mention the stress it's put on me. Run away - don't walk - this office is only interested in your money. read more

First let me say, Im an asthmatic so imagin my suprise when this doc recently refused to refill my asthma meds...and her staff had the nerve to call me and tell me that my most recent request for asthma meds was, "inappropriate". They never even inquired if I was okay.... wow!!! (Patient for more than 5 years) The staff are horribly rude, Renee has been nice and personable at most visits, but she can be rude paticularly when you ask her to work with other practitioners, except those that are her friends of course. She set up a referral with an equally as expensive doc, her friend, who was rude and incensitive! When I decided to go to another doc for a 2nd opinion, her office wouldn't share all of my medical information even though I'd signed the releases, but she shared all my info with her friend. The final straw was when I asked to pick up a copy of my full file and her admin told me nobody at the office could do this until Monday. Im like its just making copies and the staff becomes upset and says, "Ms. I'm working the front desk so I don't have time to do this and I don't deal with medical records..." I stayed with her for years because she really used to be great! She would spend time with patients, her staff were funny and warm. She, ironically now, helped stabilize my asthma and for that I am still grateful. But later when she opened her own practice and she and her staff became rude, inattentive and incensitive, I stayed because I really didn't have any health problems, she was close and i could get in quickly despite the snide comments about my health condition made in front of UA interns! But NO MORE! Im getting a new doctor who will provide asthma medications to asthmatics! She gets 2 stars because they get you in quickly and I know there's a good doctor inside her, though I have not seen the good one since she opened her own practice. Do yourself a favor, look at the google reviews and find another doctor. read more

I visited her years ago. I had someone ask me recently for doctor recommendations and I told her, just avoid Dr. Renee Gallo. She is the worst. She prescribes the most expensive prescriptions, and she only will see you for one issue at a time. If you come and say "I'm experiencing this and this", she says the latter has to be a separate appointment. She is rude and unhelpful and when I went to her when I had trouble getting pregnant for any help I could get; blood work, referrals-I thought she would be the first person I should see, she literally told me "what am I supposed to do about it?". read more

BEST doctor's experience I've had in Tucson! Here's why: -Booking the appointment was fast, easy and I could be seen same day! -NO long wait times. Shown to my room quickly and Dr. Gallo came in soon after that. (It is an absolute pet peeve of mine when I schedule an appt but I'm not seen until much later!) -Dr. Gallo was professional but extremely personable. Friendly, good sense of humor--NONE of the arrogance, uncaring attitude or rushing out the door I've experienced in the past. -My procedure (removal of stitches) could be done in the office by Dr. Gallo's staff (who were also very nice and funny) Will DEFINITELY be back and highly recommend Dr. Gallo if you are looking for a great doctor! read more

Horrible, I was charged 483.00 for an office visit and vitamin D testing! When the bill first arrived it stated 235.00 dollars which I paid, then out of the blue I get a letter from collections stating I owe 483, for what? The girl at the office couldn't tell me (unprofessional) referred me to the billing office which showed my payment but again couldn't tell me what the additional charges were and referred me to the collection agency which doesn't show my payment at all! WTF? I went back to Scripps in La Jolla where they actually know what they are doing as far as medical care and I wasted my money at Dr. Gallos office, now I have to provide proof that I paid this bill while they sit on their a**. Stay away from this place and good luck finding top medical care in Tucson. read more

Dr. Gallo has been my Dr for years. My 22 years old son has also been going to her since he was about 12. I have always thought she was very friendly and knowledgable. Her office is clean and inviting, and her staff is friendly. I am giving her two stars because she (her staff) confirmed that she took my insurance. I was sent for a mammogram, and asked again to make sure. I was told yes, again. But, to my surprise I got a bill for over $700.00! Stating that Dr Gallo did not accept my insurance. I called the office, and they did nothing. I was stuck having to make payments to pay the bill in full. My son had a similar experience. She sent him for tests. After confirming with her (staff) that it would be covered by his insurance, he went and had them done. Not long after, he got a bill for over $1000.00!! Clearly there is some misinformation being given. And it cost us a lot! read more

Love dr. Gallo patient thorough kind ad caring. Searched long and hard for this type of doctor.

Awesome doc, A little hard core when it comes to diagnosing and medication. If you're not used to kind of like a New York style of communication, then this doctor is not for you. Otherwise my health and medication she has prescribed is doing well. Sometimes you need a hard core doc to tell it like it is. read more

One of the best doctors I've ever seen . She sees same day patients who have an immediate concern which has been very helpful (and not a common practice). She is patient, very thorough, and easy to talk to. read more

HORRIBLE LADY IN THE FRONT YOU KNOW WHO YOU ARE ! IM SUPRISED DR GALLO STILL LETS YOU WORK THERE UNLESS BIRDS OF A FEATHER REALLY DO FLOCK TOGETHER, WORST RECEPTIONSIST, MOST CONDESCENDING MEDICAL FRONT OFFICE I HAVE EVER EXPERIENCED!!! Too bad I cant give a negative star rating. To start with, Im a happy go lucky kind of guy. I always try to look at the bright side of life. I always do my best to get myself to ALL my appts early and enough time to get thru traffic and delays. I enjoy getting to work with plenty of time before the start of my shift. And I lead by example so my kids follow suite. Which makes me annoyed to even spend the time writing this but I wanted to let OTHERS know. Instead of doing nothing this VETERANS day I decided to fill the day with 3 medical appointments to take care of my HEALTH. I am a Veteran and Federal employee with access to many employees I will notify of this Disgusting office! Right when I found out my Eye exam overlapped my Medical appt I called this office. First I got hung up on then I was told to try and get here by 1020. I got up early to fill out all the forms and was trying to be ahead. Right after my eye exam I rushed to this office. I signed in and waited for awhile. NO ONE WAS AT THE DESK...I DIDNT MAKE A FUSS. The horrible lady said your late and your supposed to be here at 1020, my appt was at 1030...I got there at 1028 mind you I gave them the courtesy call! She checked with Dr. Gallo and said she could still see me but she would see the people that got there ON TIME. again I had all my paperwork filled out gave them a courtesy call and did my best to get there. She said condescending of course, which is how she talked to me the first time I made the appointment. She wanted me to wait 1 1/2 hours so I asked for my paper work back and left. My wife will no longer see this office, my daughter who was going in at 2 is no longer going to be seen here and my other two kids will never visit this horrible office cause I don't want them to see this horrible lady. THE WORST OFFICE LADY I HAVE EVER MET IN ALL MY YEARS OF VISITING MEDICAL OFFICES. I WILL BE SURE TO PUT THIER MEDICAL CARD IN MY BREAK ROOM WITH A BEWARE SIGN!!! DR. GALLO YOU NO LONGER HAVE 5 insurance patients to tap into. read more

Update: Within one day, I found another physician who listened to me, understood the situation, and wrote me a prescription for the medicine I needed. So grateful for physicians who actually listen to their patients and are able to elicit the best course of action through partnership and shared decision-making. read more

If I could give less stars I would!! If you're looking for a doctor who will treat you for what you're being seen for, keep looking. She refers out for EVERYTHING!! She prescribed a medication incorrectly and scolded me for it. I had the pharmacist review the way it was written and confirmed it to my understanding. Now I am fighting to have the office visit level reduced because cares were not assessed and they just want their money. I have contacted my insurance company only to find out she was treating me and diagnosing me for a diagnosis she is not contracted to give. She is a terrible doctor and I have since left the office after two appts. read more

My experience of her was rankful and disrespectful. She looked at my breasts with a furrowed brow and pursed lips for at least 4-5 seconds and then with hesitation said, do you know one of your breasts is larger than the other? Hard to capture tone here but... This could have been better said with something like, I notice one of your breasts is a little larger than the other... and wait till I replied. What and how she did it smacks of judgement. I know one breast is a little larger but... I know that some women have some shame around the way their body looks and this could have been very hurtful. She needs training in how to talk to her patients. Perhaps she is unaware of how she comes across... and would benefit from some inner work on who she is in relationship to her patients/clients. I told her I was depressed... no follow up question or comment. No DV screening. She told me that I was overweight -- but, no diet plan offered or further remarks but it stated on my bill that I had nutritional counseling (I assume to fit into a filling code for more $ because there wasn't one word of counseling ). There's more, but we will leave it at that. I had only check up so hard to ascertain any of her professional skills or expertise... but in the areas of respectful communication she was horrible. And, a note to those who love a doctor you can see on same day without being an established patient... should be a warning to you that their schedule is so open. read more

I recently started seeing Dr. Gallo last year I had a nice visit all was good. This year I signed up to take advantage of my 100% covered annual physical that I normally ignore but thought I would try to be diligent on keeping up with any records and just go. Visit was old and new news she reviewed with me checked my vitals ears and reflex... that was it. I got a bill for another $44 I called about it and was told because we talked about other things it became an "office visit" mind you all I was doing was filling her in on changes I knew were going on because I am seeing a specialist and an OB for pregnancy. No meds were dispensed no changes in a care plan nothing... so I inquired about what could possibly make it an office visit.. well we talked about anemia (something I said came back on my panel that was not a concern just that I was aware of it) we talked about my asthma (I've been an asthmatic since I was 3...hello) oh yes we also talked about my hip and back pain from pregnancy (this was something I just talked about and that my OB has already scheduled me to be seen by PT to help with this) but because she mentioned I could also get over the counter litacain patches that I would be billed for this... literally the shock of my understanding as to why I was billed for a conversation that lead to no where... I'm disappointed I checked my account to see what was billed vs what I needed to pay and were looking at a $408 bill my insurance was charged for a 20 minute conversation and she didn't check my skin didn't check my spine nothing in any other physical I've ever seen just a small chat in the office. Beware seriously, I thought I found a doctor I could now take myself and my children too and was overly excited that this could happen but not I am so upset that I am being billed for doing what I thought was normal and giving the doctor my information for record I'm deeply saddened that I have to move on. I coordinate benefits for my staff at work and have been referring her office and had her cards prepared to give out for 2019 open enrollment to help any of them find a doctor right away, I will now be in search of a new doctor to help them not be taken advantage of. Good luck to everyone else. read more

I had to establish myself with a new doctor since I moved here to Tucson a month ago from Calif. Dr. Gallo was highly recommended from a new friend. Didn't take long to get an appt. and the receptionist was friendly. Dr. Gallo is very personable and straight forward, easy to talk to and she listens to what you have to say! I had some issues that were taken care of and she will be my doctor from now on. Highly recommend Dr. Gallo! Office staff is thorough and friendly too. Five stars for Dr. Gallo! read more

Extremely friendly staff. Dr. Gallo is very thorough and takes her time with all of my questions. Very personable and makes the experience very comfortable. I feel like an old family friend and I've only seen her a handful of times. Will definitely continue to have her manage my care. read more