After 7 months for trying to establish as as a new patient and Medicare claim being denied due to…read morethis office claiming routine examination and related services that aren't covered. This office made no attempt to change anything and resubmit the exact claim again without changing or adding to the claim for payment a second time. This office has been an exasperating experience. They said l must pay this $500.00 or appeal the claim. I have full Medicare and a second insurance which is already a hefty monthly fee that covers all properly filed bills. And this wasn't the only code issue. The other codes were for labs that were done that also had improper codes. This past February i even wrote a personal and confidential letter to Dr. Wijekularatne with all of these concerns. She nor anyone else from this office ever contacted me regarding this letter. This office it's very irresponsible! I decided to get medical care elsewhere and so far without billing complications and they even return phone calls!

Dr W is still accepting new patients even though she has no appointments available for the patients…read moreshe already has. She doesn't seem to care. She does not live up to her mission statement. She overbooks, does not return phone calls and does not respond to questions or patient concerns on her portal. There is no quality of care in her practice.

I followed Dr. Mortazavi here and the care is just as good as before. Dr. Mortazavi gives you the…read moretime you need to address your concerns. The wait is never long. And they are quick to respond to messages through the MyChart program. Highly recommend.

Dustin Morris treated me with disdain and indifference. Consistently rude and demeaning. He…read moreaccused me of taking street drugs when that was an absolute lie. I wouldn't recommend Dustin Morris for medical help if someone was in desperate need of help. I now have a new pcp that treats me with respect as a person and patient. Juan Bautista was good but I was transferred to Dustin Morris for reasons unknown to me. Morris is insolent, callous, and a poor excuse for a doctor. ​

Update: The third…read moretime is still the charm. Her blood numbers determined she does NOT have stage 3 kidney disease. The previous tests were not SPECIFIC enough to make that serious diagnosis. Technically we didn't know enough and had to go by the last warning from blood tests one and two. In final, she was one point away from normal on the high side on a special exacting blood test. That's not CKD and the certainty of death. We did change our Diet to low/no sodium and zero alcohol. It's been weeks and weeks for this answer, so we learned a few things and lost a few pounds. Life was on hold. Now it's not...... Be Cool...

I was extremely disappointed with this doctors staff. I was working when I met him because I was…read morehaving heart issues. He told me to call his office the next morning to schedule an appointment. I did so, and a few days later, the office canceled it because the doctor was unavailable. We made an appointment for October 29, 2025, but it was also canceled. The staff doesn't care. I went through all of this to find a new doctor, but this location has no care in the world. Very poor staffing at this location and when I said I would file a complaint the guy said ok have a great day.

Dr. Sarah is the most caring doctor I've ever had! He listens (rarity) and works to solve the…read moreproblem. LOVE him! Also really like his new staff - the last not so much. He has always been fantastic. I drive 45 minutes each way to see him.

The staff is great, and Dr Sarah is very knowledgeable. I feel like family every time I go in.read more

I really love Dr Wells! She kind and considerate and really shows she cares. Did see the LNP…read moreLivingston and she was none of those. Will only see Dr Wells

Love Dr. wells and her staff. i have been going to this office for many years. some NPs weren't the…read morebest and i am glad they are no longer working here. Thank you Tucson Family care for taking care of my family during the covid. telemed visits and curb side testing were very helpful. Keep up the good work. JC

I loved going to Dr Patel..She was patient and listened to you..She is know longer with Desert…read moreRidge Family Practice..Since she left I can not find. Dr that I am comfortable with..I wish I could find her.

Dr Patel is wonderful, she actually listens and offers quality care, she goes "above and beyond" to…read morehelp with each and every medical issue. If you need a great doctor, make an appointment with her, you won't be disappointed!

Dr. Sanji's has taken excellent care of me as my primary care physician. I highly recommend himread more

First (and only) appt with 'Dr. Nick"... very rushed, lasted around 5 minutes, after waiting 45…read moreminutes to get in... he said he would order several blood tests, but he was not sure which ones... said his MA would get back to me quickly... After not hearing anything back for a week... I called and left several messages... also sent a message after TWO weeks via the patient portal... I received no contact back at all... ever. I finally gave up and moved on to a PCP that was not totally disorganized and uncaring... the worst practice I have ever had the misfortune to come into contact with!

First. I have been a patient of Dr. Iveson for many years and LOVED her. Very caring, knowledgeable…read moreand felt like I was going to a friend. Unfortunately, she moved her office and is now part of TMC One and things are not the same. As my primary physician, I visit for annual physicals and the things that pop up from time to time. My specialists take care of my diabetes control and related concerns. In mid 2015 I scheduled my annual physical and waited several week to be fit in to the fray and was given an appointment in June. Days before this appointment I started having strange stomach issues and they resulted in an emergency room visit. Happily, I knew I was vising Dr. Iveson within a few days, and would be able to discuss it. Once at the appointment Dr. Iveson told me she did not have time in her 15-minute increment based schedule to address my current issue and the physical I had waited so long for. Instead, she said I needed to choose what I wanted to talk to her about. While I should have walked out then, I stayed, concerned with what was going on with my stomach and shocked I would have to choose. I left, rescheduling my Physical for the next available appointment, in DECEMBER. Just this morning I was heading into my appointment scheduled for 9:30a. As I was driving in, I encountered a traffic stoppage on Houghton Road, the only direct corridor into town from Corona de Tucson. I called the office 40 minutes ahead of time to let them know that I may be 10-15 minutes late for my appointment. The very nice receptionist put me on hold saying she needed to talk to Dr. Iveson. When she returned, she said that Dr. Iveson didn't want to "short change" my 30 minute physical by fifteen minutes and felt it may be best for me to reschedule. Again, married to her fifteen minute increment plan rather than shifting a waitng patient ahead of me and letting me fill in when I arrive. Now, I was late, and I fully accept this. I also understand that the keeping the schedule benefits the following patients. Even though a waiting patient my have been happy to go ahead of me in my temporary absence. And while this may seem on the surface that she is concerned about "my" care and wanting me to have my full time with her, the recent track record shows a complete dedication to her fifteen minute "herding" of patients. It is a true shame that Dr. Iveson is more concerned with the mighty dollar and keeping the herd moving than she is with taking the time to work with the patients. I reluctantly dissolved my patient relationship with Dr. Iveson this morning. It is a true shame. I have been a true fan.

Dr. Iveson has been my pcp for many years. I am pleased with the care I receive from her. I am…read morealso able to contact her on the patient portal between visits and she is very quick to respond. Most importantly, she listens and treats me respectfully. I am fortunate to be able to see her.