I scheduled an appointment as I am in excruciating pain in both thumbs. I eagerly waited the month…read moreto get to my appointment date. only to wake up that day, to a voicemail stating they need to reschedule and I could call them back to find out why? I'd like to just say life happens and whatever but the severe pain in both thumbs as I type this out has me questioning? Isn't this HARM? I think I will try to pursue a relationship with a doctor who understands the importance of keeping appointments. Especially when the patient is suffering. I waited patiently for my time. Then my time was given to someone or something else. Which would be fine, If my suffering weren't prolonged, as a result. As it was, I must say, no thank you to Dr. Massey and his unwillingness to be there at our scheduled time. Whatever the reason. Even if he couldn't be there, someone else could have been. Going to go cry now.

Dr. Preston Smith recently did a total knee replacement on my husband and the whole process has…read morebeen GREAT! Dr. Smith is very attentive, answered all of our questions, and prescribed a cryotherapy machine which is a game changer for swelling and overall recovery. We highly recommend Dr. Smith and Arizona Orthopedics!

Straight up and to the point! Trying to avoid knee surgery so Dr Mark has put me on a great game…read moreplan. I only wish he was a primary care physician. Kudos to Penny as well! Highly recommend.

My first visit to Dr. Senese's office was easily the best doctor experience I've had all year or…read moremore. Every person I had the pleasure of talking to on his staff were super friendly, super helpful, and just overall awesome! Dr. Senese himself was personable, knowledgable, and very helpful. He explained to me everything he saw on my x-ray and helped me to understand what was going on. He listened to and addressed all of my concerns, and came up with a great game plan to help treat me. So far, so good. It is also important for me to note how much I appreciate that he is in his own practice, and not a giant group. The giant groups are miserable to deal with, from trying to get them on the phone to make an appointment, to the wait in the office for said appointment. This didn't happen here. You don't go through menus to talk to someone. The woman that answers the phone can help you with everything you need, short of actually talking to the doctor. The wait time in the office was only a few minutes, and I was early to my appointment. He was on time had I not been early. I was seen by the doctor within 5 minutes of having my vitals taken and issues written down by the nurse. Based on this first visit, I would recommend Dr. Senese to anyone!

I had my follow up with Dr. Tucker, he confirmed his initial diagnosis and provided me with a…read moreprescription for physical therapy, which was exactly what I needed. My shoulder pain is gone and I have full use of my arm now and sleep comfortably.

I saw Dr Tucker for a knee and a shoulder problem. Both issues were handled competent and…read moreprofessional. He is very friendly, explains the situation, offers the options and gives the patient space to decide. I love that in a doctor. I would trust him with any procedure. The guy is a diamond.

Two years ago I would've been writing a five star review. I had a sports injury recently and made…read morean appointment to get a diagnostic ultrasound and about a week before I was to get the test and see the doctor. They called me and said that particular doctor doesn't see anyone over 22 years old. Well I'm older! I literally went into the facility and made another appointment. They said they had no record of me, I was a previous patient for another injury two years prior. They said they would contact me and they never did. I called them more than once no return call I had a dentist appointment who was just around the corner and went in again And they said they didn't have anybody that could see me????????? I happen to be a medical professional myself, and have referred people there in the past, and they will not ever get another referral from me . Horrible.

NO! For Multiple REASONS...NO! Save yourself the endless unexplained surprise tests and procedures…read morewith no insurance coverage information known or explained by ANYONE, the creative writing used in record keeping, the "only $500 or so" comment, the handing me a 'printout of my CT and MRI reports' ALL crammed on ONE page (so small I couldn't read it at home with glasses, AND a magnifying glass), the additional appointments, more and more for misc. undesignated purposes..and finally: After multiple calls to SPARCC, my insurance, and hours of waiting on the phone, I was told the SPECIAL DOCTOR was covered because they billed through SPARCC: This is what was said in the lobby with witnesses.... I asked for the Dr. to confirm HER appointments were billed through SPARCC and therefore covered, she responded; 'yes, they are billed through SPARCC'...then looking past me at the gal at the desk... WAY TOO QUICKLY ADDED: "but I'm not positive, because I don't work in BILLING!" hmmm....... so many mysteries. If you need Physical Therapy, and money is so object, AND you need a new hobby, then this place might be ok for you! There WAS a delightful worker, Maddie, who I hope finds a REPUTABLE place to use here kindness and grace. For those reasons and MANY more, REALLY, MANY MORE, I suggest NO!!!! oh, PS: They REALLY needed me to go to their special imaging place! I'll leave a review for them too, In my mail I received notification that sadly there was a "security breach" and my personal, financial AND medical information may have become public!

The best doctor I have ever been to. Honest, knowledgeable, and direct. He paints a realistic…read morepicture of outcomes and expectations. I felt heard and understood and not rushed. It amazing how this experience provided me the support I needed to cope with my physical limitations. Thank you! Highly recommend

I have seen Dr. Endean for chronic shoulder pain and knee pain. I had a decompression surgery to…read morereduce impingement on my shoulder done many years ago, and was sure I was heading down this path again. After ordering an MRI and learning it was more of a tendonitis issue, Dr. Endean was supportive that I had visited a rolfer who loosened the muscle tightness surrounding my shoulder, and sent me for physical therapy to strengthen the muscles and tendons. I was very relieved and pleased that he didn't rush me into another surgery and didn't scoff at the fact I found relief in a non-pharmaceutical way. My shoulder is pain free now. My next issue was a knee injury, which felt like something drastic. Again, after tests showed my knee was structurally okay and I needed to do more self-care and rest, my trust in his judgement as a thorough doctor who wasn't an aggressive surgeon became even stronger. However, when surgery is needed, he would be my choice. He did surgery to repair a torn meniscus for my husband's knee, which went great. He walked from the surgical facility to the car and had no pain. Dr. Endean is an athlete himself and seems to understand well how to best approach an injury with the best resolution and the least invasive process. He also has a great sense of humor and good bedside manner. His staff is very good and I have never had to wait for long periods of time, so the office runs efficiently.

I'm still in the middle of things so this may not be my final word, but I got an appointment in…read morerecord time after an acute injury, was seen on time (the registration line was a moment, but plan for that), care was optimal, and follow-up communication has been first rate. Care has been beyond 5 star; scheduling the imaging that was ordered required a poke, and being unable to reach anyone by phone regarding the after hours clinic was problematic enough to lose a star. The phone never rang while we were there, so that appears to be systematic.

I was referred here by my PC after breaking both my ankles. I came as a walk in to their evening…read morewalk in hours. I was lucky to see Dr Eric Anctil who is a premier ankle specialist/surgeon. He performed surgery and managed my recovery. Who knew an ankle is such a remarkable limb chock full of bones, nerves, tendons and muscles? I had the best experience during the entire process ....... He and his entire staff are amazing people who have answers for those of us who have never had any injuries and for those who have endured many. Every case is unique and they have seen it all. Swapping stories in the waiting room with fellow patients, athletes and caregivers is also very interesting! So if you have need of an ankle/foot specialist look no further than Dr Anctil at Tucson Orthopaedic Institute.

At your first appt Dr Jeffrey Barone will write many scripts for baseline tests. However he does…read morenothing with them. Follow up is poor. I had an x-ray done with no diagnosis or follow up. Same with a Colonguard test. Be careful because they don't check with insurance either. When I called to discuss my concerns I was told by the front desk that the Dr would not be updated with my concerns and that just won't call me again. Sadly customer service isn't on their list for customer satisfaction.

I am the #1 fan of Dr. Jeffrey Baron. He hold my hand throughout the process of my Fusion Surgery…read moreL5 / S1. Before and after the surgery I was able to have prompt communication with him and his staff. I would never choose another orthopedic surgeon, only him.

No one has answered the phone in two days. How am I to…read more make an appointment? Contact information sent to Doctors office is wrong.

While the Doctor's are good the Practice Manager is the kind person who can be shrill pushy and…read moreabusive. especially if she does nort understand a process or does not get her way. Other than that itis a good place with good staff

Dr. Allison Lane has been absolutely wonderful throughout my knee treatment journey. She took the…read moretime to thoroughly review my MRI results, explain everything in a way I could understand, and truly listened to my concerns about pain, mobility, and daily limitations. I never felt rushed during my appointment, and she showed genuine compassion and care while discussing treatment options. She made sure I understood the reasoning behind delaying certain treatments to protect healing, which really showed how thoughtful and thorough she is as a physician. Her attention to detail, professionalism, and supportive attitude made me feel heard and cared for. The staff was also kind and helpful, and the overall experience was very positive. I highly recommend Dr. Lane to anyone needing orthopedic or sports medicine care.

Have had a good relation with all staff, Dr. Johnson, Dr. "A" , Kelly and Dyan at check in..until…read moretoday..the above know I,m deaf and have a brain injury. Had 1st appt with Kimberly Tucker...was supposed to see her 7 days ago but after1hr 20 min., nobody showed..except nice gal Carolina; who informed me That Dr Tucker still had 3 pts ahead of me. I had appts and meds I had to take,s so I told Carolina I.d have to leave. No one even told me, or others waiting, the doc was running late. That was 7 days ago. Today she was only about 20 min late..stuff happens. Tucker comes in.no eye contact, sits down at PC and starts asking questions. She looked up when I didnt answer and I pointed to my hearing aids indicating problem. APPARENTLY NO ONE AT BANNER HAD PUT AN ADvISORY IN MY CHART , "EXTREME HOH. " I explained hoe to commune with me..Talk SLOWLY and clearly and Ill hear here. Instead she keeps talking fast and LOUDER; making me adjust my Aids. She felt she had to dominate the conversation; even when I showed the memo from Dr "A" as to what needed to be done She kept elevating and reverting to fast speech. Finally she stormed out of Exam room. I waited for her to come back...had to check.. Carolina said '"she wasn't coming back to see me." Everyone out side heard her talking loud, then me having to respond loud that she was talking too fast. I have NEVER been treated worse by anyone at any Med facility. I.m 79 years old. Does she think I had a stroke to personally inconveniece her? I graduated from Medical School at the beginning of the AIDS crisis, worked in ERs at VA Phoenix, Tempe, Tempe St Lukes, Desert Samaritan,(clical rotations) Bullhead City, and 9 years home care in N.Y. as a Respiratory Therapist, ...for starters,, Ive never seen anyone treat a neuro- disabled person as Tucker did,.. ADA.."make reasonable accomadations for persons disablity...thats you. ASking some one to talk slower and clearer..not louder seems to be reasonable?..and refusing to see me because i ask? ADA enforcement is done by US Dept of Justice... Some one, who won,t identify themselve called PCS and two Sheriffs showed up in Lobby, embarrasing me. When they talked to me, and a nice gal, a Navigater;it was clear I was not the problem. At this point I suggest Banner involve RM for advice, ARVISORY. If you got to Banner Ortho, and have hearing/neuro disabiliy DO NOT see Dr Tucker. ON a HAPPY NOTE....... Everyboby else treated me nice today and I was able to converse with Deputies, Navigater, and gals at front desk.. hb because they talked slowly and clearly... HOORAY ADDENDUM. Events above that happened this morning were relative to Banner Ortho' and Sports Med. at INA RD. facility; not Ajo Way office. Sorry about that..My PC screen blocked out correct Facility. All the rest remains the same. hb

When I moved to Green Valley 2 years ago I had several health issues requiring prescriptions and…read moremonitorin. Imagine my surprise to not be able to locate a single doctor in Green Valley Az for senior healthcare needs. I contacted Banner and was able to schedule a new patient appointment 13 months out from the time of scheduling. I reserved the appointment then found ZocDoc on a google search and called Lisnet's office at Milagros In South Tucson. Got an appointment within a few days. I was very impressed with her knowledge, professionalism and thoroughness. The only drawback for me was needing a ride to her office from Green Valley. Lisnet made some medication changes and ordered tests I needed. She immediately referred me to specialists for specific testing and they were quick to book and good. The only reason I stopped seeing Lisnet was the 13 month appt with Banner in Green Valley finally arrived and I went as it was 2 miles from home. The MD I have been seeing is alright but not as good as Lisnet. If you are at all able to get an appointment within her, you will not regret it.

My NFP retired and I was looking for a new Primary Care Physician when I found Lisnet in my search…read more I decided to go to her practice and am so happy I did. She spent time with me going over my health history and gave me options I have never heard of for auto immune diseases that I have been dealing with . Some new some old. I'm grateful that I found her and find her demeanor and bedside manner refreshing in a world where healthcare can make us seem like a number and not the human beings we are. Thank you for such great care!